76 IT Support Manager jobs in Saudi Arabia

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The incumbent is responsible for compiling and analysing sales data, providing valuable feedback and actionable insights to guide management for making informed decisions to enhance the efficiency and effectiveness of sales activities. He/ She liaises with the IT Department to develop reports and supports through effective management of the Sales IT infrastructure and maintenance of micro level management information structures.

Job Responsibilities:

Data Management and Reporting

• Provide the sales team with the required reports, analysis and insights that enable them to increase overall sales revenue , volume and productivity
• Ensure that all sales transactions are intact in SAP, Qlik Sense & Qlik view Systems.
• Provide the sales & merchandising team with sales KPI updates and produce sales analytical reports within the tight deadlines ( adhoc requests)
• Monitor the provision of relevant, timely and accurate management reports generated from Systems (BI, SAP, Qlik Sense & Qlik View) to relevant parties & related support to Sales, Marketing and Commercial.
• Provide actionable insight to guide the sales team on timely keying in data on the system and reporting sales data.
• Co-ordinate & monitor the compilation of HO & Regional management information relating to Cost Savings Plan.
• Follow up with the Channel Sales Managers and Sales supervisors on the RTM progress in terms of target vs achievement of the plan .
• Ensure that SS team upload the JCP updates (Create, Modify, review) for the Sales Routes on time with agreement of Sales supervisors.
• Ownership of the Master data ( Creation, Deletion, Modifications) with alignment of Sales and Finance.
• Coordinate with the Sales team and prepare sales commission monthly reports
• Gather and analyse sales data in order to understand & diagnose the problems and address them proactively.

Data analysis and forecasting

• Develop reports showing expected sales and the potential effects of new strategies to aid in decision-making
• Analyse daily/weekly/monthly sales data, create sales forecasts, and make recommendations to optimize sales activities to increase market share.
• Break down the forecast received from the demand planner by branch/customer /sku and upload on SAP and SPERT .

Reports Development

• Coordinate with IT Department to develop sales standard and custom reports including channel, brand, sku and routes
• Handle the matters with IT and service provider.
• Proficient use of BI / Advance Excel in order to turn data into meaningful information (by applying Pivot table, X/H/Vlookups, LOGIC, SUMIFS, Countif, MIN/MAX formulae)

Projects

• Initiate and manage process automation projects
• Initiate and manage digital transformation projects.

Job Requirements:

• Bachelor’s degree in business administration with Sales/ Marketing Majors.
• 8+ years of experience in Sales Support function including 3 years of experience in leadership role at the respective area at FMCG company.
• Proficiency in written and verbal Arabic and English language

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales, Analyst, and Business Development
• Industries Food and Beverage Manufacturing and Manufacturing

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Dammam, Eastern, Saudi Arabia 6 hours ago

Area Sales Manager - Controls & Digitalization (CD) - Siemens Energy, Dammam KSA

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We are looking for an experienced Sales Support Manager to lead our "offer-to-order" operations, ensuring efficient support for elevator and escalator project inquiries. This role requires strong technical expertise, leadership skills, and the ability to collaborate with global and local teams.

Key Responsibilities:

• Lead and manage the Sales Support team, ensuring fast and accurate tendering support (technical solutions, quotations, and project documentation).
• Collaborate with global product platforms and local product development teams to deliver competitive and customized solutions.
• Enhance and implement efficient processes, systems, and tools for the offer-to-order cycle.
• Analyze performance metrics (win/lose rates, service levels) and optimize pricing strategies.
• Mentor and train the team, ensuring high competency in handling complex projects.
• Provide product and process training to the regional sales team.
• Build strong market and customer insights to improve tendering success rates.
• Foster a culture of customer-centricity, accountability, and results.

Qualifications & Experience:

• Bachelor's degree or higher in Mechanical or Electrical Engineering.
• 10+ years of experience in the elevator industry.
• Proven experience in sales, marketing, or tendering support.
• Strong leadership and team management skills.
• Experience in a multi-national or cross-functional environment is preferred.
• Excellent interpersonal and communication skills.
• Fluent in English (Arabic is a plus).
• Strong organizational and strategic planning abilities.
• Willingness to travel within KSA and internationally (to global factories).
• Ability to visit project sites with field teams when required.

Why Join Us?

This role offers a unique opportunity to lead a high-performing team, collaborate globally, and deliver tailored elevator solutions that meet the growing demands of the KSA market.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Industries Industrial Machinery Manufacturing

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Area Sales Manager - Controls & Digitalization (CD) - Siemens Energy, Riyadh KSA IT & Cyber Security Senior Sales Account Manager Customer Service Operations Manager - Contact Center - Saudi National Customer Service Operations Manager - Contact Center - Saudi National Client Executive/Account Manager -Government, Public Sector & Infrastructure - KSA (Nationals only) Technical Account Manager, Customer Success Technical Account Manager, Customer Success Senior Manager, Sales Engineer, Value Added Services (GCC Nationals only)

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Red Bull MOBILE Saudi is reshaping the telecom space with energy, innovation, and a youth-driven mindset. Backed by a global brand and powered by local insight, we're building a digital-first telco for the bold, the fast, and the fearless.

Job Summary:

The Decision Support Manager is responsible for leading strategic analytics, reporting, and modeling efforts to enable informed decision-making across MVNO operations in the Kingdom of Saudi Arabia. This role plays a critical function in delivering data-driven insights and performance dashboards, supporting cross-functional teams, and shaping business strategy through financial and market intelligence.

Key Responsibilities:

Data Analytics & Reporting

• Analyze operational and financial performance data to identify insights, trends, and optimization opportunities.

Financial & Business Modeling

• Build and manage financial models including pricing scenarios, break-even analysis, and ROI assessments.
• Collaborate with Finance and Commercial teams to produce forecasts and cost-benefit analyses.
• Monitor regulatory updates (e.g., CITC guidelines, MVNO policies), competitor activities, and market trends.
• Analyze roaming tariffs, bundles, and promotional offers to support strategic pricing decisions.

Cross-Functional Collaboration

• Work with Commercial, Regulatory, Technical, and Operations teams to translate analytics into actionable strategies.
• Support internal stakeholders with insights for product launches, contract negotiations, and regulatory submissions.

Strategic Projects Support

• Provide analytics for key initiatives such as marketing campaigns, roaming expansions, and cost optimization.
• Participate in ad hoc strategic reviews and project feasibility assessments.

Performance Reviews & Insights

• Prepare and present monthly and quarterly business review reports to senior management.
• Recommend improvements based on data trends, business KPIs, and financial outcomes.

Qualifications & Experience:

• Bachelor's degree in Business, Economics, Engineering, Statistics, Finance, or related field.
• MBA or relevant Master's degree is a plus.
• Minimum of 5 years of experience in telecom, FP&A, or decision support/strategy roles.
• Experience in MVNO environments is highly preferred.
• Proficiency in Excel and financial modeling.
• Experience with BI and visualization tools (Power BI, Tableau, etc.).
• Working knowledge of SQL or other data manipulation tools.
• Familiarity with telecom KPIs (ARPU, churn, subscriber usage, roaming metrics).
• Understanding of MVNO frameworks, GSMA roaming standards, and interconnect billing.
• Strong analytical thinking and business acumen.
• Excellent communication and presentation skills.
• Ability to simplify complex data insights for non-technical audiences.
• Effective stakeholder management and project collaboration.

Why Join Red Bull MOBILE Saudi?

We move fast, think bold, and lead with purpose. If you're ready to bring high energy to a high-impact role, join a brand that's always one step ahead.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Finance
• Industries Telecommunications

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Assistant Manager - Financial Planning and Analysis Assistant Manager - Financial Planning And Analysis Financial Planning & Analysis (FP&A) Manager-Hospitality Group

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Roles and Responsibilities :

• Lead internal quality assurance activities that includes (Real-time reviews of audit engagements files to ensure adherence to methodologies and quality standards, Systematic reviews to assess compliance with standards and identify improvement opportunities, Oversee the external reviews to validate compliance and identify enhancement areas .

• Monitor and report on the progress and timelines of audit activities to ensure they are completed on schedule, supporting the internal audit VP in providing updates to senior management and the Audit Committee. This include Provide administrative assistance to the AC/senior management (meeting materials, agendas, minutes).

• support the BAC Secretary for the Audit Committee, managing agendas, documenting minutes, and supporting governance.

• Oversee the internal audit budget, ensuring efficient resource allocation and stakeholder reporting.

• Foster a culture of continuous improvement within the audit team by promoting training, innovation, and professional development programs.

• Partner with executive management to improve governance, culture, and risk management processes.

• Present quality assurance outcomes, corrective action plans, and metrics to the CAE, Audit Committee, and other stakeholders.

• Develop and monitor performance metrics to evaluate the efficiency and effectiveness of internal audit processes.

• Manage agreements and contracts that support the internal audit function, ensuring alignment with organizational needs.

• Identify and implement opportunities to apply advanced data analytics techniques, tools, and methodologies to enhance audit efficiency, effectiveness, and risk detection capabilities. Manage and administer IA software

• Lead and maintain a robust Quality Assurance and Improvement Program (QAIP) for the internal audit function, ensuring compliance with IIA Global Internal Audit Standards, company policies, and best practices. Ensure that the audit manual and procedures are current and effective. this includes (Develop and maintain a centralized repository of audit tools, templates, and lessons learned to standardize processes, promote knowledge sharing, and ensure consistency across the audit function).

• Review and Evaluate the risk-based audit plan, providing suggestions for improvement to align with strategic objectives and risk frameworks.

• Oversee the process of incorporating stakeholder feedback into the Quality Assurance and Improvement Program (QAIP) to drive continuous improvement, ensure relevance, and align with organizational objectives.

Qualifications :

Bachelor’s degree in Accounting, Finance, Business Administration, Engineering, or a relevant field

• Min 8 Years of Experience.

• Professional certificate is a plus (e.g. CIA, QAIP, CISA).

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**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

**Job Description** Financial Planning and Reporting**
- Financial planning, data analysis and reporting
- Provide in-depth analysis for timely decision making. Analysis would include - Revenue Calculations, Incentives tracking, Cross border trends, VAS revenues, new flows (ex: Visa Direct).
- Generate periodically high quality and timely internal reports.
- Pro-active trend analysis and advisory of business teams on upcoming risks and opportunities
- Track and report progress against country plans and scorecard metrics

**Business Planning & Strategic Projects**
- Champion the internal adoption of Visa CRM tool (Dynamics), support Business Planning & Operation (BPO) head in driving Dynamics usage by publishing data such as opportunities, pipeline dashboards and account plans.
- Be the ‘go to’ person for all data requests, and co-ordination with different stakeholders
- Business Planning & Strategic projects
- Identify key opportunities within market, and provide analysis and business case justifications to address the opportunity
- Lead specific projects for the cluster (ex
- Strategic plans, Client surveys) requiring broad co-ordination efforts across multiple countries or functional areas
- Competition tracking - actively participate in Market share analysis together with GCC Business Planning and Operations team
- Play a key role in creation of country strategies and annual plans
- Prepare internal and external presentations and documents to support Cluster Heads
- Actively contribute to the development of the team through sharing of information and coaching
- Collaborate closely with Finance, Account Executives and Deal Team to build financial models for client incentive deals
- Responsibilities also include providing data for deal initiation sheet creation, advising account executive, conducting first level review of deal model output with Account Owner, supporting BDs in preparing client proposal and reviewing contract.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Arthur Lawrence is urgently seeking a Network & Infrastructure Support Manager for a client in Riyadh, KSA. Please review the job requirements below. Your immediate application will assist us in placing you successfully. Must-Have:

1. 8+ years of experience in IT infrastructure, with at least 3+ years in a managerial or team lead role.
2. Proven experience with networking technologies (Cisco, Fortinet, etc.), Windows/Linux servers, virtualization (VMware/Hyper-V), and cloud platforms (AWS, Azure).
3. Experience in ITIL-based service management and change control.
4. Strong understanding of cybersecurity principles and tools.

Nice to Have:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

About Us:

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are an UN Women Empowerment Principal Signatory and are certified by the National Minority Supplier Development Council.

Acknowledgements from Industry Peers:

• Winner of Entrepreneur 360 Award (2019).
• IAOP Award; Ranked in the top 100 internationally.
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest-growing companies in America.
• Named one of the top ten fastest-growing businesses in Houston in 2016.
• Ranked 25th in the HBJ Fast 100 Private Companies Award in 2017.

Our Seven Pillars:

We rely on seven core values that enable us to deliver quality to our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship.

Through strict adherence to these core values, we have achieved success beyond all documented forecasts and expectations.

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Description
IT Manager
We are Amazon; we pioneer.
Since opening in 1995, we've been pushing the boundaries of possible further and further. We're also working to become Earth's most customer-centric company.
We're seeking a driven IT Manager to join our Fulfillment & Operations IT team, who keep our busy Fulfillment Centers running. These facilities are 24/7 production environments, where we handle and coordinate our huge, fast-moving inventory of products. You and your team will keep our Fulfillment Center running smoothly, by resolving complex hardware, software, server and infrastructure issues.
Your responsibilities: As you keep an eye on your Fulfillment Center's IT infrastructure, the extent of your duties will include but not be limited to:
Ensuring that IT maintenance work and troubleshooting is carried out to a high standard and follows all Amazon polices and guidelines, specifically IT and Health & Safety. Leading the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs),
You're confident in your IT project management skills: you can coordinate and watch over your team's projects as they support technical task execution. You'll also ensure everyone in your team takes real IT Ownership, ensuring effective reporting while working towards efficient, internal customer satisfaction,
You'll be responsible for the development and management of the IT budget, through its lifecycle and encourage, support and facilitate IT skill development of Fulfillment Center staff,
You'll lead people, hours and shifts: this will include staff and team scheduling,
Inspire continuous improvement of all IT team processes and initiatives: you'll get behind our Fulfillment department continually driving operational excellence
A day in the life
Preferred qualifications
A Master's degree in a relevant discipline is a nice-to-have,
An understanding of core internet technologies, including DHCP, DNS, mail transport, TCP/IP and network file systems,
CISCO experience and certifications,
Certifications in Unix/Linux System support and/or Microsoft Windows system support,
Telecom knowledge, including VOIP / SIP as well as mobile technologies,
Previous help desk / technical support experience and/or previous Service Delivery and Service Level Management experience,
ITIL and Prince2 certifications would be advantageous,
You're willing and able to develop the skills needed to support specific Fulfillment Center Automated Systems,
Experience in procurement, inventory and asset management of IT equipment, as well as the overall IT lifecycle,
We're looking forward to receiving your application, preferably in English. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Basic Qualifications
- Bachelor's degree
Preferred Qualifications
- Experience in project management
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our client, a leading local bank based in Riyadh, Saudi Arabia, is seeking a Treasury Strategy Support Manager to join their team.

Position Details

• Title: Manager, Treasury Strategy Support
• Client: Leading Bank in Saudi Arabia
• Location: Riyadh, Saudi Arabia
• Salary: Competitive

Reporting To

Head of Treasury & Investments

Job Purpose

Contribute to the Treasury Strategy and identify the capabilities needed to enable Treasury to achieve the National Champion objectives of being the #1 or #2 bank. This role requires strategic thinking, tactical planning, and analytics to define the strategic direction of Treasury, utilizing market research and MIS to monitor sales and business development performance.

Role Responsibilities

1. Provide leadership and oversight for the Treasury Strategy Support unit, ensuring the integrity of financial, sales, and analysis outputs.
2. Develop business and marketing strategies, including revenue and profitability targets, KPIs, and capability requirements.
3. Drive business development to increase Treasury revenues through sales analysis, customer segmentation, and cross-sell opportunities.
4. Oversee market research activities and monitor sales and service performance, managing customer-focused metrics.
5. Offer insights into product development and assist in preparing recommendations for ALCO/Board on new products and related issues.
6. Monitor Treasury finance performance reports, participate in budgeting, and ensure reconciliation with Finance figures monthly.

Required Knowledge and Qualifications

• Extensive knowledge of treasury and capital market products.
• Strong understanding of International Accounting Standards.
• Knowledge of market, credit, liquidity, operational, and compliance risk management.
• Familiarity with SAMA and regulatory standards.
• Strategic planning and forecasting skills.
• Knowledge of marketing and sales strategies.
• Understanding of bank operations.

Qualifications:

• Master's Degree in Finance and Business Administration, with additional certifications such as CA, CFA, etc.
• Minimum 15 years in financial services, with at least 10 years in Treasury-related roles.

Please submit your updated CV if interested.

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**About us**
Welcome to Holiday Inn Hotel & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World. You'll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province’s commercial district, we are also only a short drive from the Khobar Sea Front promenade and steps away from Dhahran Mall. In addition to three Worldly dining outlets, guests may take advantage of a variety of amenities like a pool and an award-winning Spa & Health club to relax and unwind. With more than 4000 square meters of meeting space, business travelers are also accommodated for.
**Your day to day**
As the Assistant Finance and Business Support Manager, you will report to the Cluster Director of Finance and Business Support and you’ll Assist in reviewing all proposed contracts for pricing and terms, ensuring that hotel’s interest comes first and is protected at all times. Ensure the timely preparation and release of monthly financial statements and other related reports and their accuracy. Assist in overseeing and ensuring the smooth running of the accounting functions. You will also assist in overseeing the preparation of the hotel’s yearly operating budget, and conducting the necessary audits.
**What we need from you**
Ideally, you'll have some or all of the following competencies and experience we're looking for: - Bachelor’s degree / higher education qualification / equivalent in Accounting or Finance - Minimum of three years in hotel accounting or internal audit in a supervisory role, or an equivalent combination of education and experience - Self-directed, motivated with a results-driven approach to work - Solid leadership skills in managing a team - Must speak fluent English - Pre-Opening experience is an advantage
**What we offer**
Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether. Apply
Job Reference: EMEAA36685