1 066 IT Support jobs in Saudi Arabia
System Support Administrator
Posted today
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Job Description
We're Hiring: Systems Support Administrator
Location:
Riyadh, Saudi Arabia
Department:
Networks & Infrastructure – Group ICT
Employment Type:
Full-Time
About the Role:
We are seeking a skilled and proactive Systems Support Administrator to join our Group Information and Communication Technology Division. The ideal candidate will be responsible for delivering first-line support for back-office environments — covering patch management, LAN support, software deployment, IP telephony, printing services, and workstation administration.
Key Responsibilities:
- Provide daily technical support to end users across the enterprise (laptops, desktops, printers, copiers, network)
- Administer patch management, software deployment, antivirus, and other infrastructure services
- Maintain and update inventories of hardware, software, and licenses
- Ensure service availability, continuity, and reliability across supported systems
- Participate in capacity planning and system performance monitoring
- Conduct routine preventive maintenance and support hardware/software audits
- Manage backup media and perform recovery when needed
- Adhere to IT policies and security standards (e.g., Acceptable Usage Policy, InfoSec guidelines)
Qualifications:
- Bachelor's degree in Computer Science or related field
- Minimum 2 years' experience in first-line back office support
- Good working knowledge of LAN, end-user hardware, Windows OS, antivirus solutions
- Relevant certifications (e.g., Microsoft, ITIL) are a plus
- Strong troubleshooting, customer service, and communication skills
- Ability to manage multiple tasks and operate independently
- Fluency in English (Arabic is a plus)
Why Join Us?
- Work in a collaborative and structured ICT environment
- Be a key player in enterprise-level infrastructure support
- Contribute to impactful digital continuity initiatives
- Gain access to ongoing learning and professional development
System Support Specialist
Posted today
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Job Description
Company Description
Government Municipality is a goverment muncipality office based on Al Bukeriyah City , Al Qassim Region, Saudi Arabia .
Role Description
This is a full-time on-site role for a System Support Specialist located in Al Bukayrīyah. The System Support Specialist will be responsible for providing technical support, system administration, troubleshooting, and effective communication with internal and external stakeholders.
Qualifications
- Technical Support and System Administration skills
- Analytical Skills and Troubleshooting abilities
- Strong Communication skills
- Experience in working with systems and technologies
- Ability to work in a fast-paced environment
- Problem-solving skills
- Knowledge of network security protocols
- Bachelor's degree in Computer Science or related field
Sr. System Support Engineer
Posted 17 days ago
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Job Description
The Job Description
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 3-5 years of experience in technical support and system development.
- Proficiency in programming languages such as Python, Java, C#, or PHP.
- Strong knowledge of system development methodologies and tools.
- Experience with database management and SQL.
- Excellent troubleshooting and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Strong communication skills to effectively convey technical information.
- Familiarity with various operating systems (Windows, Linux, macOS).
- Relevant certifications in IT support or system development are an added advantage.
Responsibilities:
- Provide technical support to users, addressing and resolving system-related issues and inquiries.
- Collaborate with the development team to design, develop, and implement system enhancements and new functionalities.
- Perform regular system maintenance and updates to ensure optimal performance and security.
- Monitor system performance and identify areas for improvement.
- Troubleshoot and resolve technical issues related to system development and integration.
- Assist in the development and testing of system updates, patches, and new features.
- Document technical support processes, system configurations, and troubleshooting steps.
- Provide training and support to end-users on system functionalities and best practices.
- Stay updated with the latest advancements in system development and support technologies.
- Participate in cross-functional meetings to discuss project requirements, progress, and technical solutions.
Help Desk Support
Posted today
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Job Description
Company Description
Idex Telecom is a leading VAS solution company in Saudi Arabia and the Gulf region.
Role Description
This is a full-time, on-site role for a Network Engineer located in Riyadh, Saudi Arabia. The Network Engineer will be responsible for managing and maintaining network infrastructure, ensuring optimal performance, and implementing necessary upgrades. Day-to-day tasks include network administration, designing network solutions, troubleshooting network issues, and ensuring network security. The Network Engineer will also provide support for IT-related issues.
Qualifications
- Network Administration and Network Engineering skills
- Experience in Network Design and Troubleshooting
- Proficiency in Network Security protocols and practices
- Strong problem-solving and analytical skills
- Excellent communication and team collaboration skills
- Bachelor's degree in Computer Science, Information Technology, or related field
- Relevant certifications such as CCNA, CCNP, or equivalent are a plus
- Experience in the telecommunications industry is a plus
Sr. Technical Support and Help Desk
Posted today
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Job Description
Opportunity: Sr. Technical Support and Help Desk
Company:
AICC
Reporting to:
IT Support Supervisor/Manager
About Al Arabia Cooperative Insurance Company (AICC)
Al Arabia Cooperative Insurance Company is a leading Saudi insurance provider offering a wide range of services to individuals and businesses across the Kingdom. The company is committed to delivering high-quality insurance solutions with a focus on reliability, innovation, and customer satisfaction.
Job Purpose
Provide technical assistance to computer users. Answer questions or resolve clients' computer problems in person, via telephone, or electronically. Assist in using computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Key Responsibilities
Technical Support
- Prepare user machine environment, install and upgrade applications/software, test, and configure hardware.
- Assist users with hardware/software features and provide training & orientation for new users.
- Provide first-level front-end application support by answering users' requests.
- Understand system features and functionality to ensure proper support to end users.
Help Desk
- Diagnose hardware/software problems and replace defective components.
- Resolve and troubleshoot computer issues.
- Handle troubleshooting, system backups, archiving, and disaster recovery for end-users.
- Support in corrective and preventive actions.
- Backup servers daily (BKUPEXEC) and resolve issues.
- Configure folder sharing and devices (PCs, laptops, printers, scanners).
- Cisco IP Telephony: setup & maintenance.
- Active Directory: manage accounts, modifications, and passwords.
- Exchange Server: create email accounts for new users.
- VPN setup for remote work access.
- Communication with POS and branches to resolve IT issues.
- Support Network/System Admin in enforcing configurations on network devices.
- Control of USB/CD&DVD access via TrendMicro.
Stakeholder Interaction
- Work with developers, network admins, and end-users to resolve IT-related issues.
- Record incidents and escalate issues when needed.
- Follow up incidents until resolution.
Areas of Contribution
- Strategy:
Monitor cascaded objectives for improvement. - Risk Management:
Ensure company information protection & threat control. - Report Development:
Provide reports and suggest process improvements. - Policies:
Strict adherence to AICC policies and procedures. - Communication:
Regular internal and external communication for efficiency.
Qualifications
- Education:
Diploma in Computer & Network. - Experience:
Minimum 3 years proven relevant experience. - Skills:
- Strong computer knowledge (OS, utilities, communication tools).
- Ability to train and coach users.
- Decision-making and problem-solving.
- Strong English communication (spoken & written).
- Report writing, designing, and presentation skills.
Information Technology Help Desk Support
Posted today
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Job Description
Location:
Riyadh, Saudi Arabia.
Employment Type:
Full-time
We are seeking a skilled and proactive
IT Support Engineer (Level 1 & Level 2)
to join our dynamic team. The ideal candidate will have a strong technical foundation, proven hands-on experience in IT support, and a customer-focused approach to delivering high-quality service to end-users across multiple environments.
Responsibilities
- Provide
L1 and L2 support
for hardware, software, and network issues across 500+ end-users. - Troubleshoot, maintain, and upgrade
PCs, laptops, printers (network & local), and telephony systems (VoIP, analog, PBX, AP firmware upgrades). - Set up, configure, and monitor
CCTV and security systems. - Support
network infrastructure
(routers, switches, firewalls, access points), including configuration and diagnostics. - Troubleshoot and resolve issues with
Microsoft Office (Word, Excel, PowerPoint, Outlook), MS Teams, and other enterprise applications. - Provide remote support via tools such as
TeamViewer, AnyDesk, Windows Remote Desktop, Quick Assist. - Manage
cPanel email accounts
and troubleshoot SMTP/IMAP/POP issues, as well as SPF/DKIM configurations for secure delivery. - Support
LAN/WAN, IP addressing, DHCP/DNS, firewall settings, and VPN access
for remote users. - Perform
Active Directory and Group Policy tasks
(user/group management, access rights, security policies). - Implement and maintain
endpoint security solutions (antivirus, EDR, compliance checks). - Track IT assets, manage decommissioning securely, and document technical procedures and troubleshooting steps.
- Ensure adherence to
SLAs, KPIs, and ITIL-based service management practices.
Qualifications
- Bachelor's degree
in Information Technology, Computer Science, or a related field. - 2–3 years of hands-on IT support/helpdesk experience
(Level 1 & Level 2). - Strong knowledge of
hardware, infrastructure, and enterprise applications troubleshooting. - Practical experience supporting
200+ end-users
in multi-site or remote-enabled environments. - Familiarity with
cloud computing concepts and platforms. - Strong interpersonal, communication (written and spoken English), and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Professional certifications
such as CompTIA A+ are highly recommended.
Information Technology Help Desk Support
Posted today
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Job Description
Company Description
Tamkeen Talents Co. is an innovative recruitment and human resources management solutions company. We are dedicated to innovation and excellence in our field, providing cutting-edge solutions to our clients in the areas of recruitment and HR management.
Role Description
This is a full-time, on-site role for an Information Technology Help Desk Support. The primary responsibilities include providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The role involves responding to queries either in person or remotely, troubleshooting network issues. Additionally, the candidate will install, modify, and repair computer hardware and software, as well as provide customer service to end-users.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field
- 0–1 year of relevant IT support experience
- Basic knowledge of Windows operating systems and networking (TCP/IP, DNS, DHCP)
- Strong Customer Service skills to assist users effectively
- Excellent problem-solving abilities and attention to details
- Eagerness to learn and grow in IT and system administration
Job Responsibilities
- Install, configure, and update software and hardware
- Troubleshoot hardware, software, and network issues
- Provide daily helpdesk support to end-users (onsite & remote)
- Assist with user account management (password resets, emails, etc.)
- Support the IT team with documentation, inventory, and system monitoring
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Technical Support
Posted today
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Company Description
POLATI LLC is the central contractor for the installation of scaffolding and scaffolds, ensuring speed and safety in production operations at altitude. The company offers comprehensive services for leasing scaffolding, their design, and installation, contributing to record time construction projects.
Role Description
This is a full-time on-site Technical Support role located in Riyadh. The Technical Support employee will be responsible for providing analytical support, customer support, and troubleshooting to ensure customer satisfaction.
Qualifications
- Technical Support and Troubleshooting skills
- Strong Analytical Skills
- Customer Support and Customer Satisfaction skills
- Experience in working in construction or industrial settings
- Excellent problem-solving abilities
- Ability to communicate effectively with clients and team members
- Knowledge of scaffolding systems is a
Technical Support
Posted today
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Job Description
RUWA is seeking a part-time Technical Support / IT professional to assist employees with computer, software, and network issues. This is an on-call role to ensure smooth daily operations across our teams.
Key Responsibilities:
- Provide timely technical assistance to employees with computer, software, and network issues
- Troubleshoot hardware and software problems
- Support setup and maintenance of workstations
- Escalate complex issues when necessary
Requirements:
- Proven experience in IT support or technical assistance
- Strong problem-solving and communication skills
- Familiarity with common office software and systems
- Must be based in Riyadh and available for on-call support
Apply: Send CV to
Subject: Technical Support / IT – Riyadh
Job Type: Full-time
technical support
Posted today
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Job Description
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