25 IT Specialists jobs in Jeddah

Jeddah, Saudi Arabia | Posted on 05/12/2025

• Industry: Information Technology & Services
• State/Province: -

We Reimagine Everything.

We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.

We challenge the status quo, flip the script, and blur all the lines to create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide shares a common goal: to leverage technology, creative thinking, and industry-specific expertise to help our customers become and remain high performers in their industries. We handle everything from A to Z.

Our expert engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.

We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support to our live merchants. You will serve as the primary point of contact for merchants encountering technical issues, ensuring smooth operation of services and maintaining high customer satisfaction.

The responsibilities include:

• Providing timely and professional technical support to live merchants via phone, email, and chat.
• Troubleshooting issues related to payment processing, APIs, integration, and platform functionality.
• Guiding merchants through setup, configuration, and usage of the system.
• Monitoring system alerts and logs to proactively detect and resolve issues affecting merchants.
• Escalating complex issues to higher-level technical teams as needed and following up to ensure resolution.
• Documenting issues, resolutions, and procedures clearly and organized.
• Working closely with internal teams (engineering, product, sales) to provide feedback and suggest improvements based on merchant experiences.
• Staying updated on system changes, product updates, and new features to assist users effectively.

• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in technical support, ideally in fintech, e-commerce, or payment systems.
• Excellent communication and problem-solving skills.
• Experience supporting B2B merchant clients or SaaS platforms.
• Knowledge of payment gateways, merchant onboarding, or financial technology solutions.

Providing technical assistance to internal users and clients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity.

• Provide technical support and troubleshoot issues related to computers, networks, and software.
• Install and maintain computer systems, printers, and other technical equipment.
• Handle technical malfunctions and offer quick and effective solutions.
• Conduct on-site visits to clients to resolve issues or provide technical support as needed.
• Document issues and actions taken to enhance service quality.

• Bachelor's degree in information technology, Computer Science, or a related field
• 3-4 years of hands-on experience in technical support or IT
• Strong ability to analyze and resolve technical issues efficiently
• Effective communication skills with users and clients across various levels
• Attention to detail and accuracy in technical work
• Ability to work under pressure and manage time effectively
• Willingness to travel and conduct field visits to clients

• Microsoft Certified (Microsoft Certificate)
• CompTIA A+

We care about both your growth and your well-being. Here’s what you can expect when you join our team:

• A team that shares knowledge openly — no gatekeeping.
• A supportive environment where you’re encouraged to be adventurous, curious, and open-minded.
• A fun, humble, and honest workplace where your voice matters.
• A real sense of family spirit — we work as a team, we grow as a team.
• Continuous feedback and growth — we don’t wait for yearly reviews to help you grow.
• 3 Work From Home days per month.
• Access to learning resources, courses, and professional development opportunities.
• Recognition programs to celebrate your wins.
• Chances to grow internally — many of our leaders started as juniors!

Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.

Several activities are organized throughout the year, such as weekly sports sessions, team building events, monthly drinks, and much more.

A full-time position with an attractive salary package.

12 days per year, including 6 of your choice.

Play any sport with colleagues; the bill is covered.

Jeddah, Saudi Arabia | Posted on 05/12/2025

• Industry: Information Technology & Services
• State/Province: -

We Reimagine Everything.

We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.

We challenge the status quo, flip the script, and blur all the lines to create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide shares a common goal: to leverage technology, creative thinking, and industry-specific expertise to help our customers become and remain high performers in their industries. We handle everything from A to Z.

Our expert engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.

We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support to our live merchants. You will serve as the primary point of contact for merchants encountering technical issues, ensuring smooth operation of services and maintaining high customer satisfaction.

The responsibilities include:

• Providing timely and professional technical support to live merchants via phone, email, and chat.
• Troubleshooting issues related to payment processing, APIs, integration, and platform functionality.
• Guiding merchants through setup, configuration, and usage of the system.
• Monitoring system alerts and logs to proactively detect and resolve issues affecting merchants.
• Escalating complex issues to higher-level technical teams as needed and following up to ensure resolution.
• Documenting issues, resolutions, and procedures clearly and organized.
• Working closely with internal teams (engineering, product, sales) to provide feedback and suggest improvements based on merchant experiences.
• Staying updated on system changes, product updates, and new features to assist users effectively.

• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in technical support, ideally in fintech, e-commerce, or payment systems.
• Excellent communication and problem-solving skills.
• Experience supporting B2B merchant clients or SaaS platforms.
• Knowledge of payment gateways, merchant onboarding, or financial technology solutions.

Overview

A skilled Technical Support Specialist is sought to enhance our team in Jeddah, Saudi Arabia. The ideal candidate will be responsible for providing technical assistance to clients and ensuring a smooth user experience. Strong communication skills and the ability to work under pressure are essential. Collaboration with internal teams to understand client needs and deliver appropriate solutions is also a key responsibility.

Summary: We seek a skilled IT Support Specialist in Jeddah to enhance our team. The ideal candidate will provide technical assistance to users, resolve software and hardware issues, and ensure seamless system operations. Strong communication skills and expertise in various operating systems are essential for success in this role.

Job summaries

• Summary: A skilled Technical Support Specialist is sought to enhance our team in Jeddah, Saudi Arabia. The ideal candidate will be responsible for providing technical assistance to clients and ensuring a smooth user experience. Strong communication skills and the ability to work under pressure are essential. Collaboration with internal teams to understand client needs and deliver appropriate solutions is also a key responsibility.
• Summary: IT Support Executive needed in Riyadh to maintain and monitor computer systems and networks. Responsibilities include troubleshooting technical issues, administering email, and setting up new employee laptops. Ensure timely support for IT-related problems and manage asset updates in the support portal. Ideal candidates have 0-2 years of experience, a diploma or higher in IT, and are fluent in Arabic and English.
• Summary: We seek a skilled IT Support Specialist in Jeddah to enhance our team. The ideal candidate will provide technical assistance to users, resolve software and hardware issues, and ensure seamless system operations. Strong communication skills and expertise in various operating systems are essential for success in this role.
• Summary: Seeking an IT Technician in Riyadh to provide exceptional technical support and maintain hardware and software systems. The ideal candidate will troubleshoot issues, implement new technologies, and ensure optimal system performance. Strong analytical skills and the ability to work independently are essential for this role, as is a passion for technology. Stay ahead of trends and contribute to the efficiency of our operations.
• Summary: Seeking a Technical Support Professional specializing in M365 Security to design and maintain security solutions for Microsoft 365 and Azure. This role ensures data protection and guides clients on security best practices. Ideal candidates possess extensive experience in IT security, particularly with Microsoft cloud platforms. Strong knowledge of security architecture, monitoring, and compliance is essential to succeed in this position.
• Summary: Alnafitha IT seeks a Technical Consulting Professional in Riyadh to provide tailored technology solutions that enhance client operations and drive business value. This role focuses on assessing client needs, overseeing system evaluations, and managing implementation processes. The ideal candidate will have extensive experience in technical consulting, a solid understanding of Microsoft technologies, and strong stakeholder management skills for effective collaboration.
• Summary: Seeking an IT Support Specialist in Riyadh to ensure smooth operation of IT systems and deliver exceptional support to clients. Responsibilities include troubleshooting hardware and software issues, maintaining IT infrastructure, and providing training to end-users. The ideal candidate possesses strong technical skills and a customer-focused mindset, thriving in a dynamic team environment. If you have a passion for technology and problem-solving, this role is for you.
• Summary: The IT Support Engineer ensures the smooth operation of an organization's IT infrastructure by troubleshooting issues and providing technical support. This role requires a strong technical background and excellent problem-solving skills. The ideal candidate will communicate effectively with users and stay updated on the latest IT trends. Responsibilities include providing support for IT issues, maintaining systems, and assisting with new technology implementations.
• Summary: Seeking an IT Administrator for a Saudization project in Riyadh. Support a dynamic team, manage IT operations, and enhance systems for efficiency and security. Your expertise will shape our IT culture as you oversee user management, device setup, and support for both Windows and Mac environments. Collaborate with a forward-thinking company and grow your career while making a real impact.
• Summary: Radcare Medical Company seeks a skilled IT Manager to oversee our IT department and ensure seamless operations in our medical center. Responsibilities include developing IT strategies, managing infrastructure, and enforcing cybersecurity policies. The ideal candidate will have 8-10 years of IT experience, with a focus on healthcare IT, and possess strong knowledge of Saudi healthcare regulations. Competitive salary and benefits offered.
• Summary: IT Specialist position available in Riyadh, Saudi Arabia, focusing on IT systems implementation and support. The role involves troubleshooting, system maintenance, and ensuring IT infrastructure security. Candidates should have a relevant degree and at least three years of experience in similar roles, alongside knowledge of compliance and technical certifications. Strong analytical and problem-solving skills are essential for this position.
• Summary: Lead strategic IT initiatives as IT Manager in Dammam. Oversee infrastructure and drive digital transformation for an enterprise client. This long-term contract role offers a unique opportunity to shape the IT roadmap of a leading organization. Bring your experience in IT strategy, team leadership, and cybersecurity to enhance productivity and security across systems.
• Summary: An IT Manager position is available in Riyadh, Saudi Arabia, focusing on aligning IT infrastructure with business goals. Responsibilities include overseeing IT systems, managing cloud services, and ensuring compliance with regulations. Training programs will be developed, and performance evaluations will be conducted to enhance team efficiency. A proactive approach to disaster recovery and data protection will be required to support business continuity.
• Summary: A Senior ITSM Consultant with ManageEngine experience is needed in Riyadh, Saudi Arabia. Responsibilities include analyzing and enhancing IT business processes, developing governance frameworks, and coordinating process optimization efforts. Candidates should possess at least 7 years of relevant experience and strong knowledge of IT governance frameworks. Relevant certifications such as ITIL or COBIT are required, along with excellent analytical and communication skills.
• Summary: The Director of Information Technology plays a crucial role in enhancing business operations within the retail and wholesale sector. This position involves strategic planning, IT project management, and leading a skilled team of IT professionals. Responsibilities include ensuring data security, managing budgets, and evaluating new technologies to drive innovation and improve customer experience.
• Summary: Seeking an IT Supervisor to oversee information technology operations in Riyadh, Saudi Arabia. This role requires strong technical and managerial skills to ensure IT systems align with organizational goals. Responsibilities include managing a tech team, enhancing operations, providing technical support, and ensuring data security. The ideal candidate has previous experience in team management and effective problem-solving abilities.
• Summary: An IT Coordinator position is available in Saudi Arabia's Eastern Province, focusing on IT service operations within the Oil & Gas sector. The role includes overseeing IT infrastructure, managing projects, and aligning technology with business goals. Candidates with strong IT management backgrounds, excellent communication skills, and collaborative abilities will be preferred.
• Summary: The IT Director will establish the IT department for a Vision 2030 start-up in Riyadh's Leisure and Sport sector, overseeing strategic technology initiatives. This role requires developing IT strategies, implementing enterprise systems, and managing IT budgets to ensure resource efficiency. The ideal candidate will have a strong IT background, proven experience in building IT functions, and excellent stakeholder management skills. An attractive salary and benefits are offered for this key position.
• Summary: An IT Manager position is available to oversee technology operations and software development in Riyadh. Responsibilities include managing IT infrastructure, ensuring data security, and leading a team to meet business objectives. A Bachelor's degree in IT or related field and experience in the financial services sector are required.
• Summary: The Senior IT Manager will oversee the technology department, driving IT strategy and operations to align with business goals. This role is critical for fostering innovation and efficiency within a well-established organization in Jeddah, Saudi Arabia. Key responsibilities include team leadership, project management, and ensuring compliance with cybersecurity standards. Ideal candidates should have extensive experience in backend and frontend development, cloud technologies, and agile methodologies.
• Summary: Seeking an IT Support specialist to provide technical assistance, troubleshoot hardware and software issues, and maintain network connectivity in Saudi Arabia. Expertise in Windows 11, MS Office, EDMS systems, and network setup is required, along with fluency in English and Arabic. A minimum of 2 years’ support experience and a computer science diploma are essential for contributing to a dynamic, safety-focused team.
• Summary: We are hiring a Technical Support Specialist for FIS Balance Sheet Manager in Saudi Arabia to ensure system stability, compliance, and smooth operations. The role involves troubleshooting, data validation, platform upgrades, and coordinating with internal teams and FIS support to maintain high system performance. Candidates should have over three years of experience with BSM or Ambit Focus, strong technical skills, and knowledge of ALM and regulatory frameworks to optimize platform support and ensure business continuity.
• Summary: A technical support specialist is needed in Riyadh, Saudi Arabia, to provide efficient hardware and software support aligned with company policies. Responsibilities include troubleshooting, installations, end-user assistance, SLA adherence, software compliance, and documentation. Expertise in network, security, and help desk tools is essential to ensure high-quality service delivery and operational excellence in a fast-paced environment.
• Summary: Seeking a Senior HIS IT Support Specialist to resolve technical issues, support hospital health IT systems, and ensure data integrity. The role involves troubleshooting hardware and software, writing SQL queries, and communicating technical solutions effectively. Candidates should have a minimum of 2 years experience in technical support with a focus on health information systems and a relevant degree. Strong problem-solving and communication skills are essential for delivering quality end-user support.
• Summary: Seeking a Technical Support Professional specializing in M365 Security to manage security architecture, threat monitoring, and incident response for enterprise Microsoft environments. The role involves designing security controls, analyzing threats with tools like Microsoft Sentinel, and advising clients on best practices. Candidates should have 6-10 years of experience in Microsoft cloud security, relevant certifications, and a strong understanding of Azure AD, Defender, and compliance policies. This position is based in Riyadh, Saudi Arabia.
• Summary: Seeking a proactive Junior IT Support Specialist to maintain office hardware, manage SaaS tools, and resolve technical issues in Riyadh. Enhance your skills with hands-on experience in Mac management, cloud platforms, and network troubleshooting while supporting a fast-growing fintech company. Ideal candidates are eager to learn, communicate well in English and Arabic, and have a service-oriented mindset for a dynamic environment.
• Summary: We are seeking a skilled IT Support Specialist to manage and maintain our company’s IT infrastructure, ensuring smooth operations…
• About us  Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make…
• As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork,…
• Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity…

Join to apply for the Technical Customer Support Associate II role at Solenis

Technical customer services to handle F&B Customers, OPC System, Lubrication System, CIP System, Taski Machines Servicing

• Not Applicable

• Full-time

• Information Technology

• Chemical Manufacturing

Technical Support Specialist IT Tech Support Jobs in Jeddah

Summary: The Customer Service Representative for the Real Estate sector in Jeddah delivers exceptional service to clients and prospects. This role involves addressing inquiries, providing property information, and guiding clients through buying or renting. Strong communication skills and a solid understanding of customer service in real estate are essential for success.

Summary: Alstom seeks a Retrofit Technician in Jeddah, Saudi Arabia to upgrade railway vehicles, enhancing safety and passenger experience. You will perform mechanical, electrical, and electronic modifications, install new systems, and ensure safety compliance. Candidates should have a technical diploma, 3-5 years of relevant experience, and knowledge of railway systems and safety standards. This role offers career growth, cutting-edge technology, and a collaborative environment.

Summary: Seeking an experienced ELGA Services Technician in Jeddah to perform maintenance, coordinate customer interactions, and ensure safety standards. You will manage service activities, handle documentation, and support customer satisfaction while promoting Veolia’s environmental goals. Candidates should have a diploma and 5-10 years of relevant experience, with strong leadership and QHSE knowledge to contribute effectively to ecological transformation.

Summary: Alstom seeks a dedicated O&M Technician in Jeddah, Saudi Arabia to maintain and troubleshoot complex systems across electronic, mechanical, hydraulic, and pneumatic domains. You will perform inspections, repairs, and support contingency plans during disruptions, ensuring safe and reliable operations. Passion and attitude matter more than experience, with growth opportunities in a global leader committed to diversity and innovation.

Job Roles:

• Retrofit Technician
• ELGA Services Technician
• O&M Technician