11 IT Specialists jobs in Jeddah

Providing technical assistance to internal users and clients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity.

How You’ll Contribute

• Provide technical support and troubleshoot issues related to computers, networks, and software.
• Install and maintain computer systems, printers, and other technical equipment.
• Handle technical malfunctions and offer quick and effective solutions.
• Conduct on-site visits to clients to resolve issues or provide technical support as needed.
• Document issues and actions taken to enhance service quality.

What Makes You a Fit

• Bachelor's degree in information technology, Computer Science, or a related field
• 3-4 years of hands-on experience in technical support or IT
• Strong ability to analyze and resolve technical issues efficiently
• Effective communication skills with users and clients across various levels
• Attention to detail and accuracy in technical work
• Ability to work under pressure and manage time effectively
• Willingness to travel and conduct field visits to clients

Bonus Points If You Have

• Microsoft Certified (Microsoft Certificate)
• CompTIA A+

What You’ll Love About Working Here

We care about both your growth and your well-being. Here’s what you can expect when you join our team:

• A team that shares knowledge openly — no gatekeeping.
• A supportive environment where you’re encouraged to be adventurous, curious, and open-minded.
• A fun, humble, and honest workplace where your voice matters.
• A real sense of family spirit — we work as a team, we grow as a team.
• Continuous feedback and growth — we don’t wait for yearly reviews to help you grow.
• 3 Work From Home days per month.
• Access to learning resources, courses, and professional development opportunities.
• Recognition programs to celebrate your wins.
• Chances to grow internally — many of our leaders started as juniors!

Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.

Several activities are organized throughout the year, such as weekly sports sessions, team building events, monthly drinks, and much more.

A full-time position with an attractive salary package.

Trainings

12 days per year, including 6 of your choice.

Sport Activity

Play any sport with colleagues; the bill is covered.

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Technical Support Specialist - Electronics & Home Appliances

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Recruitment / Talent Management / Headhunter

Responsibilities

• Receive technical queries from Service Teams and provide solutions promptly.
• Review and validate technical reports required by MCI.
• Review and validate warranty claims and RMA reports of AV/Small Home Appliances received from branches.
• Identify training needs of Technical Teams periodically.
• Schedule training programs and product updates for maintenance teams in Electronics service line (AV/Small Home Appliances).
• Arrange updated training manuals, presentations, software, and share with technical teams.
• Develop Q&A for Electronics/Small Home Appliances to support call center/help desk.
• Issue service bulletins and service tips to repair products promptly.
• Arrange OJT training for new technical staff and conduct cross-product training for senior technicians; follow up to measure effectiveness.
• Ensure availability of proper tools, jigs, and equipment; review and identify requirements periodically.
• Produce and review monthly KPI reports of Service Center technicians and suggest improvements.
• Evaluate technical capabilities of company and third-party technicians periodically and suggest action plans.
• Assist in competency evaluations and skills contests.
• Support in hiring competent technical staff.
• Update and review service labor charges and warranty periods under the direction of the Technical Support Manager.
• Recommend and update technical procedures, documentation, and policies.
• Analyze repair data for common defects and parts to identify quality issues.
• Coordinate with spare parts section for substitute parts solutions and IGP.
• Coordinate with marketing for product information updates.
• Maintain records of training, technical support, product quality, RMA, warranty claims, and debit notes.
• Follow reporting procedures and provide required details to vendors or management.

Qualifications

• A higher diploma/degree in Electronics Technology/Engineering or related field with at least 5 years’ experience in a technical support role, including 1 year in a supervisory position in KSA or ME.
• Or a diploma (minimum 3 years) in Electronics or related field with at least 10 years’ experience, including 2 years in supervision.
• Experience with operation of COF and Laser Machines for LCD repair is a plus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service and Engineering

Industries

Retail

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**Contract type**

**Regular / Permanent***

**WHAT YOU WILL BE DOING**
- Support the development and implementation of a comprehensive Water Treatment & Supply Plan and related Enabling Projects.
- Responsible for Water Treatment & Supply process quality, and for related impacts on the environment.
- Responsible for Water Treatment & Supply process continuity; supervise and facilitate the definition of actions to be done for optimized Water Treatment & Supply processes in the Regions. Coordinate and supervise Business continuity plan.
- Monitor the Water Treatment & Supply O&M processes of the branches of Jeddah, including O&M subcontractors, ensuring that the quality of the treatment is achieved as per the contractual requirement.
- Support the central Technical Department including Water process, maintenance and laboratory.
- Manage the Water process lab at cluster level and work closely with lab analysis activities.
- Work closely with the Water Treatment & Supply O&M teams to monitor and optimize chemical consumption and energy consumption.
- Review Water Treatment & Supply O&M team targets and requirements, steer monthly process meetings and follow up process targets.
- Prepare and maintain all necessary documentation relating to Water Treatment & Supply processes, including QAQC-related documents and audit-related documents. Ensure that all documents are up to date.
- Report to the O&M Director in case of any deviations in Process, Lab & Operation.
- Lead the energy management of Water Treatment & Supply processes.
- Monitor and improve operator and technician SOPs.
- Troubleshoot the process; implement and manage corrective actions.
- Ensure a smooth transition in the beginning of the contract in his/her areas of responsibility.
- Ensure monthly and annual reports of performance against Agreement KPIs, ECRA KPIs and NWC performance indicators.

**WHO WE ARE LOOKING FOR**
- Experience in Asset Management, talent for analyzing and solving problems.- Curious to learn a job with a future
- Committed to the preservation of water resources.
- Ingenious in finding innovative solutions.
- Pedagogue toyour knowledge with operators.
- Collective with a good team spirit.
- Listening to internal and external customer expectations.
- Able to demonstrate discipline and performance consistency

BU: AMECA - Middle East & Central Asia

Description

• Supporting various communications related Command, Control, Communications, Computers and Intelligence (C4I) systems for naval vessels and shore sites in the Kingdom of Saudi Arabia

FILLING THIS POSITION IS CONTINGENT UPON AWARD

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Requirements

• Bachelor's degree in an Engineering or Computer Science field from an accredited college or university
• Five+ (5) years of Network Engineering experience with USN or comparable Department of Defense (DoD) agencies
• Two+ (2) years of experience with Network management tools (can be part of five+ (5) years USN/DoD experience)
• Three+ (3) years of experience in network design and operations (can be part of five+ (5) years USN/DoD experience) with certifications in CompTIA NetWork+, CompTIA Security+
• Experience working OCONUS in security cooperation efforts or for foreign customers (i.e., not for US military bases or USG facilities)

Desired Skills

• Three+ (3) years of experience as an engineer supporting C4I systems
• Three+ (3) years of experience with NAVWAR prime mission products
• Experience interacting with US and foreign senior military/government officials
• Master's degree from an accredited college or university in the field of engineering

Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Travel Requirements

• Work location is Kingdom of Saudi Arabia (KSA)
• Travel to the United States will be in accordance with KSA visa requirements

About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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Tac-3 Network Engineer (Tetra / SMR Systems)
Eureka (Pvt) Ltd, Saudi Arabia

PRIMARY OBJECTIVES & FUNCTIONS

The role holder shall be based in the Technical Assistance Center (TAC) and shall perform level 3 Technical support activities in support of the three regional centers (RCCs). The role holder will be responsible for maintaining the integrity of the network and providing the highest quality of services in accordance with contractual requirements within the scope of services. The prime objectives and functions of the role holder will include the following:

1. Responsible for providing Level 3 Technical Support for Motorola Dimetra Secure Mobile Radio (SMR) TETRA to the regional control centers (RCC) in order to maintain the integrity of the network.
2. Take lead role in supervision of RCC staff and FT's during major network incidents or investigations.
3. Implementations of company processes and procedures.
4. Carry out in-depth root cause analysis investigations for all SMR Major Services Outages (MSO) & network incidents.
5. Submit technical reports pertaining to major network incidents or investigations.
6. Deploy Kingdom-wide whenever instructed by Central Management to assist on major network incidents or projects.
7. Carry out level 2 multi-skilled on-the-job training (OJT) whenever required, for managed services field technicians.

Job Specification

RECRUITMENT SPECIFICATION (Knowledge & Experience)

1. Preference given if educated to either:
   
   1. BSc/BEng with at least 3 years experience in multi-disciplined telecommunications environments or
   2. HND/HNC, with at least 5 years experience in multi-disciplined telecommunications environments or
   3. OEM training to advanced level, with at least 5 years experience in multi-disciplined telecommunications environments.
2. Must be able to demonstrate a sound working knowledge of the following disciplines:
   
   1. Motorola Dimetra IP 5.2 Secure Mobile Radio SMR system
   2. Motorola Dimetra IP 4 Secure Mobile Radio SMR System
3. Must have at least 3 years working experience on TETRA Trunking systems, preferably Motorola Dimetra IP.
4. Must have in-depth knowledge of LAN/WAN, preferably CCNA, MCP, and MCSA Certified.
5. Must be able to manage UNIX-Solaris and Windows Operating systems.
6. Must be IT competent with Microsoft Office programs.
7. Must possess good English verbal and writing skills.
8. Must have at least 5 years Network Engineering experience.
9. Must possess a valid driving license from the country of origin and valid K.S.A license.
10. Must be physically fit to work in the Kingdom of Saudi Arabia.

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Job Location: Jeddah, Saudi Arabia

Department: Information Technology

Job Overview:

The System Administrator is responsible for managing, configuring, securing, and maintaining HAACO’s computer systems, ERPs, and servers to support all business units (BUs), support units (SUs), and subsidiaries as required by top management. This role ensures system reliability, scalability, and security by proactively monitoring performance, troubleshooting issues, and implementing updates.

Collaborate with IT teams to ensure technology systems run smoothly and employees have a stable, secure, and efficient digital environment.

Key Responsibilities:

Systems Administration & Support

• Install, configure, maintain, and troubleshoot computer systems, servers, and peripherals for daily operations.
• Provide end-user support, including on-call and after-hours assistance, ensuring minimal downtime.
• Manage user accounts, access rights, and security permissions in line with company policies.
• Maintain software inventories, monitor license usage, and ensure compliance with licensing agreements (including ERPs and Microsoft).

Applications & Software Management

• Apply patches, upgrades, and version control to systems and applications, including APIs and plugins.
• Conduct system and user acceptance testing (UAT) and manage test environments for critical applications.
• Continuously optimize and enhance applications to meet organizational needs.

Infrastructure & Security

• Administer, monitor, and maintain IT infrastructure health, proactively resolving issues.
• Implement upgrades and integrations with other systems.
• Manage data backups, restoration, and disaster recovery processes.
• Implement IT security standards and policies to protect systems and data.

Projects & Continuous Improvement

• Collaborate with cross-functional teams to deliver IT infrastructure and application projects on time.
• Recommend and implement technology enhancements to support business growth.
• Support the implementation of service-level agreements (SLAs) for internal and external stakeholders.
• Contribute to positioning the department to deliver IT services commercially.

Knowledge Management & Training

• Deliver user training and create up-to-date documentation, including guides, procedures, and knowledge bases.
• Maintain accurate technical documentation such as diagrams, configurations, and records.

Other Duties

• Perform additional tasks or assignments as directed by the direct manager.

Job Requirements:

• Bachelor’s degree in computer science or information technology, or related field.
• 3–5 years of experience in systems administration and support.
• Experience with Microsoft licensing and Odoo ERP.
• Strong written and verbal communication skills in English and Arabic.
• Solid understanding of ERPs and IT infrastructure.
• Familiarity with virtualization and cloud technologies.
• Customer service orientation and vendor management skills.
• Working knowledge of GitHub and version control.

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The position of the Support Engineer involves:
- Setting Transmission network architecture design
- Transmission network planning
- Transmission load balancing
- Transmission capacity planning
- Microwave link design
- Microwave system frequency planning
- Interconnection and Leased lines
- Optimize the TX network and recommend improvements

Job Location: Saudi Arabia

Job type: Contract

Duration: 6 months

Job Specification

Required competence:
- Aware of Ericsson products (ML-TN, ML-HC, Marconi LH/SH, DXX, AXX and RXI)
- Preferable knowledge in ETRAN application
- Good knowledge of TEMS Link Planner and MapInfo applications
- Experience in Transmission Planning and implementation, knowledge of global transmission standards and big transmission networks
- High technical education (Engineering Degree) experienced in Telecom Projects - GSM, 2.5G and 3.5G

Information Technology and Services - Bromley, United Kingdom

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Technical Promoter and Customer Support Specialist Protection & Automation - Saudi Arabia/Jeddah

Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant's intuitive buildings which are comfortable, safe, secure and energy efficient.

Smart infrastructure from Siemens intelligently connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.

Join our Smart Infrastructure Electrification and Automation department as the Technical Support Specialist for protection and Automation and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.

Your Role - International, Challenging And Future-Oriented!

As a Technical Support Specialist of protection and automation, you should possess a combination of business and technical skills to help support Siemens Energy Automation Business transformation and growth. The supporting spirit expected in such role is the essential driving leaver for successful customer satisfaction which will reflect on the business growth.

• Technical Promotor & Customer Support
• Provide superior customer experience with each customer contact; inquiries are via phone, e-mail, and online chat.
• Logging queries, making tickets as per SIEMENS supporting tools and systems.
• Prioritize the daily workload of internal & external customer inquiries, including recognizing urgency and acting accordingly.
• Identify, redirect and/or escalate problems to appropriate resources per customer support procedures.
• Customer support job includes, replicate customer issues in online and offline tools/labs, prepare solutions and timely reply to customers for resolution of problems at customer sites, sometimes visit to customer location for defect investigation and possible resolution of problems.
• Inspection of claimed failure devices for preliminary reporting and possible adjustments or corrective actions.
• Simulation of customer claimed protection relays performance, coordination with related experts and offering corrective application and configurations.
• Processing the replacement/repair devices under warranty, Coordinate receipt of faulty device from customer to siemens, apply for re-export documents, Coordinate dispatch of faulty device back to factory, track timely receipt of replaced or repaired device from factory to customer.
• Technical Promotor activities towards end users and direct customers for expanding the homologated portfolio and introduction of new technologies.

What will you need to succeed?

• Bachelor's in electrical/Electronic Engineering with connection to Power System Protection & Control.
• Interest in pursuing career in Electrification and Automation Portfolio; particularly Protection and Control and IoT connectivity for Digital Transformation.
• Strong technical knowledge about protection and control applications.
• Adequate technical knowledge about protection devices from different vendors.
• Minimum 3-5 years of experience in field of protection and automation.
• High-level knowledge of SIEMENS protection and automation products, and related software's like DIGSI 4/5, SICAM, IEC61850 Configurator.
• Having experience in Installation testing & Commissioning of protection relay of Siemen and other vendors.
• Thrives in customer engagement and proactively pursues new clients.
• Growth mindset, with a passion for learning
• Collaborative with an ability to cultivate relationships and networks
• Agile, technically passionate for creating solutions
• Proficiency in Microsoft Word, Excel, PowerPoint, and working knowledge of web analytics tools and strong affiliation to learn IoT technology
• Strong problem solving and analytical skills with high attention to details
• Excellent written and verbal communications skills
• Ability to adapt to change, take initiative, be resourceful and dependable
• High flexibility and availability for travelling and customer visits around the kingdom.
• Must be able to work independently and in a confidential and ethical manner

What else do you need to know?

As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.

Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow's reality. Find out more about the Digital world of Siemens here: are looking forward to receiving your online application.

Please note: Only complete applications can be considered in the selection process. #J-18808-Ljbffr

**Job Family:** Electrification & Automation
**Req ID:**
Technical Promoter and Customer Support Specialist Protection & Automation - Saudi Arabia/JeddahSiemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant's intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure from Siemens intelligently connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.Join our Smart Infrastructure Electrification and Automation department as the Technical Support Specialist for protection and Automation and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.Your Role - International, Challenging And Future-Oriented!As a Technical Support Specialist of protection and automation, you should possess a combination of business and technical skills to help support Siemens Energy Automation Business transformation and growth. The supporting spirit expected in such role is the essential driving leaver for successful customer satisfaction which will reflect on the business growth.Technical Promotor & Customer SupportProvide superior customer experience with each customer contact; inquiries are via phone, e-mail, and online chat. Logging queries, making tickets as per SIEMENS supporting tools and systems. Prioritize the daily workload of internal & external customer inquiries, including recognizing urgency and acting accordingly.Identify, redirect and/or escalate problems to appropriate resources per customer support procedures.Customer support job includes, replicate customer issues in online and offline tools/labs, prepare solutions and timely reply to customers for resolution of problems at customer sites, sometimes visit to customer location for defect investigation and possible resolution of problems.Inspection of claimed failure devices for preliminary reporting and possible adjustments or corrective actions. Simulation of customer claimed protection relays performance, coordination with related experts and offering corrective application and configurations.Processing the replacement/repair devices under warranty, Coordinate receipt of faulty device from customer to siemens, apply for re-export documents, Coordinate dispatch of faulty device back to factory, track timely receipt of replaced or repaired device from factory to customer.Technical Promotor activities towards end users and direct customers for expanding the homologated portfolio and introduction of new technologies. What will you need to succeed? Bachelor's in electrical/Electronic Engineering with connection to Power System Protection & Control.Interest in pursuing career in Electrification and Automation Portfolio; particularly Protection and Control and IoT connectivity for Digital Transformation.Strong technical knowledge about protection and control applications.Adequate technical knowledge about protection devices from different vendors.Minimum 3-5 years of experience in field of protection and automation. High-level knowledge of SIEMENS protection and automation products, and related software's like DIGSI 4/5, SICAM, IEC61850 Configurator.Having experience in Installation testing & Commissioning of protection relay of Siemen and other vendors.Thrives in customer engagement and proactively pursues new clients. Growth mindset, with a passion for learning Collaborative with an ability to cultivate relationships and networks Agile, technically passionate for creating solutions Proficiency in Microsoft Word, Excel, PowerPoint, and working knowledge of web analytics tools and strong affiliation to learn IoT technology Strong problem solving and analytical skills with high attention to details Excellent written and verbal communications skills Ability to adapt to change, take initiative, be resourceful and dependable High flexibility and availability for travelling and customer visits around the kingdom. Must be able to work independently and in a confidential and ethical mannerWhat else do you need to know?As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow's reality. Find out more about the Digital world of Siemens here: are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.