1 184 IT Program Management jobs in Saudi Arabia

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Executive Advisor - Program Management** to join our team! In this role you will get to advise and consult on a series of major programs in Saudi Arabia. 
The Executive Advisor shall provide oversight, monitoring, and strategy and delivery advice for program management programs in the Kingdom that will include, but not be limited to, the following:
+ Working closely with our client to provide high-level advice on development and delivery of projects across all functions.
+ Reviewing program management strategies and development/delivery plans.
+ Provide insights into program and project efficiency across all project stages and supply chains.
+ Provide support in understanding how interaction with all stakeholders, especially relevant authorities, is being managed and can be improved.
+ Be part of a high-level group working closely with the client to improve development and delivery performance and have a positive impact on project finances. This will include project reviews and follow-ups to recommended improvements.
+ Will be responsible for preparing executive presentations for our client, detailing strategic, project, and business plan opportunities, setting out findings, recommendations, and follow-up actions.
**What You'll Be Doing:**
+ Part of a team reviewing and analyzing company, program, and project performance, systems, and processes.
+ Working closely with the client team to review program and project performance.
+ Using your superior SME knowledge to pinpoint root causes and recommend solutions for development and delivery improvements across all program and project functions.
+ Analyzing high-level project financial performance and advising on improvements.
+ Part of a team collating and reviewing company, program, and project information.
+ Visiting sites and company offices to meet with the company, development, and delivery staff to review program and project delivery and performance.
+ Part of a team analyzing company, program, and project specifics, leading to observations, findings, and recommendations for improvement.
+ Part of the team following up on the successful close-out of agreed recommendations.
**What Required Skills You'll Bring** :
+ Excellent oral and written communication skills, including submissions and presentations to C-suite level.
+ Ability to lead/coordinate small, high-level SME teams.
+ Proven stakeholder management skills to C-suite and national representation levels.
+ Proven record of accomplishment as a successful Executive in Program Management Projects.
+ 20+ experience in the industry.
+ Experience in Collaborative Project Management or Delivery Partnerships.
+ Advanced negotiation and problem-solving skills.
+ University bachelor's degree in Civil Engineering or a similar field required.
+ Project Management or Construction Management certification or registration.
**What Desired Skills You'll Bring:**
+ University MSc level degree desirable.
+ GCC experience very desirable.
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
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About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Managing Consultant, Advisors Program Management

All About Us

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

All About the Role

Make an Impact as a Managing Consultant, Advisors Deploy Program Management

Advisors Deploy Program Management is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

- Delivering new products and strategies to market smoothly and efficiently
- Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual
- Strengthening client’s internal skills, knowledge and experience in critical areas
- Transforming client processes and optimizing their management practices

Deploy is a new suite of consulting solutions designed to respond to fast evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Deploy we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.

As a Managing Consultant you will manage a portfolio of projects that support a strategy, a strategic change or initiative with significant impact on the organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.

All About You
- Experience in delivery of large enterprise level programs across the financial services sector from initiation to benefit realization
- Successful leadership of PMOs across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction
- Formal accreditation in one or more recognized PM/PMO/ Change/Service management methodologies is expected at this level
- Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm
- Identify new business opportunities and communicates to executives to pursue, begin to lead sales calls and new client development including proposal contribution
- Analyze multiple aspects of client’s organizational systems and culture that serve as input into the stakeholder / relationship map sales process
- Excellent interpersonal and influencing skills, able to direct workstreams across large multi-faceted project teams
- Strong writer, presenter and speaker, comfortable and ability to influence at all levels in an organization
- Able to use own initiative, develop solutions or adapt approaches to support the delivery of defined objectives and benefits
- Demonstrate authentic leadership and integrity, gravitas and experience of leading multi-disciplina

Company description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Responsibilities

Your Impact:

Act as the primary Engagement Lead for delivery of large-scale and complex programs for client’s digital business or engineering transformation programs

• Facilitate internal teams and advise clients to connecting solutions and integrating processes to ensure program development is in line with broader goals and objectives of the program

• Define processes and tools needed by teams across all programs enabling successful program implementation and delivery

• Provide guidance on consistent application of project management methodologies that align with strategic plans

• Partner with clients to plan, evolve, and formulate a customer-focused digital business transformation (DBT) strategy; seed, estimate, and facilitate budget planning for value based digital business transformation engagements

• Track and evaluate the delivery metrics of the product teams within the engagement and facilitate continuous improvement to improve flow, quality, and value realization

• Act as a trusted strategic advisor to clients to transform their business by guiding internal leaders and external senior stakeholders on engineering and digital business transformation methods and approaches

• Own or liaise with the Executive PMO to communicate program executional metrics, risks, issues, and dependencies

• Articulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins, etc. to support account health and drive account-level planning within the industry vertical

• Deliver thought-leadership around industry, process, PMO, delivery, and technology on behalf of the organization

Qualifications

Your Skills & Experience:

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements

• Experience in the Travel & Hospitality industry or has experience working on projects related to this sector.

• Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment

• Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work

• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data

• Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders

• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)

• Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid

• Effective leadership, analytical skills, and negotiation skills

• Effective conflict resolution skills

Additional information

Set Yourself Apart With:

Fostering innovation and creative problem solving backed by a strategic fact-base

• A passion for creating unprecedented customer experiences and innovative digital businesses

• Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives

• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution

• Deep experience in one or more of our industry verticals

• CSM, CPSO, SAFe certified

A successful candidate acts as a fair and trusted strategic advisor for clients. You solve problems quickly – but for the long term, by leading teams to have a measurable impact on the client’s business. Your breadth and depth of highly strategic execution and political savviness enables you to effortlessly traverse complex organizations and supplier landscapes

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Senior Director Agile Program Management - Travel & Hospitality

Join to apply for the Senior Director Agile Program Management - Travel & Hospitality role at Publicis Sapient

Senior Director Agile Program Management - Travel & Hospitality

Join to apply for the Senior Director Agile Program Management - Travel & Hospitality role at Publicis Sapient

Job Description

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Job Description

As Senior Program Director, you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change

Qualifications

Your Skills & Experience:

• Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements
• Experience in the Travel & Hospitality industry or has experience working on projects related to this sector.
• Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment
• Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work
• Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data
• Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders
• Knowledge of best practices in design thinking/user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)
• Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid
• Effective leadership, analytical skills, and negotiation skills
• Effective conflict resolution skills
  
  

Additional Information

Set Yourself Apart With

Fostering innovation and creative problem solving backed by a strategic fact-base

• A passion for creating unprecedented customer experiences and innovative digital businesses
• Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives
• Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution
• Deep experience in one or more of our industry verticals
• CSM, CPSO, SAFe certified
  
  

A successful candidate acts as a fair and trusted strategic advisor for clients. You solve problems quickly – but for the long term, by leading teams to have a measurable impact on the client’s business. Your breadth and depth of highly strategic execution and political savviness enables you to effortlessly traverse complex organizations and supplier landscapes

Company Description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Project Management and Information Technology
• Industries IT Services and IT Consulting

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Director - Retail Project Management (RES312) Sub Award and Partners Capacity Building Manager – HIGHLAND RESILIENCE ACTIVITY: ADDIS ABABA, ETHIOPIA

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Plans,organizes and directs the overall administrative, technical and operational activities of mega projects management program related to the hospital - Jeddah Branch (JB) and ensures that associated strategic plans are executed and completed as per predetermined schedules in order to achieve targeted goals and objectives.

**Essential Responsibilities and Duties**:
1. Directs and assumes overall responsibilities over activities and functions of Mega Projects Management program at the Hospital - (JB).

2. Assists Assistant Chief Executive Officer in developing a comprehensive plan to enhance the utilization of available resources in order to achieve high level of efficiency and effectiveness related to Mega Projects Management.

3. Ensures that Assistant Chief Executive Officer is most updated on the progress of conducted projects under mega projects program as compared to the targeted dates and, thus, provides progress reports and presentations on regular basis, as agreed upon and requested.

4. Provides necessary direction and coordination to ensure the availability of required services, which are required during the project’s life cycle such as safety, security, maintenance and other services available within the Hospital - (JB).

5. Supervises and facilitates the smooth collaboration of various organizational entities and services supporting mega projects program.

6. Monitors and inspects program facilities to ensure the optimum, efficient and appropriate utilization of available resources assigned to mega projects management program.

7. Establishes matrix reporting mechanism with the key leadership staff of respective organizational entities within the Hospital to regulate the services of staff assigned to Mega Projects Management program to ensure stable workflow.

8. Monitors the preventive maintenance and landscaping schedules in coordination with the concerned technical department.

9. Monitors all the warranties regarding the building and furniture, and coordinates the repair or replacement of furniture.

10. Approves all the gate pass in coordination with Safety & Security - JB.

11. Assists in the facilitation and coordination of services provided to the Mega Projects Management assigned staff when necessary, including safe and efficient transportation through the mega projects program.

12. Directs and supervises the procurement,storage, inventory, delivery, and/or disposal of all Mega Projects Management program material and equipment in accordance with the Hospital’s established policies and procedures.

13. Assumes the role of Program Director in supervising, controlling, executing, and providing feedback and corrective actions related to mega projects program.

14. Evaluates projects under the Mega Projects Management program and prepares a Risk Management Plan for each.

15. Follows all established Hospital policies& procedures.

16. Participates in self and others’ education,training and development, as applicable.

17. Performs other related duties as assigned.

**Education**:
Master's or Bachelor's Degree in Architecture, Civil Engineering, Construction Engineering, Projects Management or any other related discipline is required.

**Experience Required**:
Eleven(11) years with Master or thirteen (13) years with Bachelor Degree of a progressive and senior professional related experience in a large hospital, healthcare institution, government institution, business corporation or related organization is required including five (5) years in a managerial capacity.

**Other Requirements(Certificates)**:

- Certified Project Management Professional (PMP)is required.
- Saudi Council of Engineering license is required.
- Non-Saudi Engineers must obtain minimum of five (5) years of related experience.

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential-and excitement for the journey ahead.
As a Partner Development Manager Intern, you will recruit, onboard, and manage relationships with Microsoft partners; differentiating the value of partnering with Microsoft versus competitors. You will align partners to strategic accounts and identify market opportunities through industry analysis and intelligence.
As a Partner Development Manager Intern, you will develop and support partner business plans, skill growth and industry presence, and analyze business metrics to assess performance and identify areas for growth.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Location: Riyadh**
**Start Date: January 2026**
**About:** **Ru'aa Program** is Microsoft's program tailored for **Saudi Nationals** , aiming to accelerate Saudi employability and create market impact through early in career recruitment, and skilling programs.
**Program overview:** Microsoft Ru'aa Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
**Program Details: The 6 months, full-time** program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)
**Phase one** : _Onboarding & Skilling Bootcamp (1 month)_
+ Onboarding and introduction to Microsoft's mission, culture, strategy & structure.
+ Technical skilling to obtain globally recognized Microsoft technical certifications.
+ Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
**Phase two:** _On-the-job training (5 months)_
+ Joining as a **PDM Intern** for on-the-job shadowing and training.
+ Mentorship and coaching sessions.
+ Supporting Microsoft teams in digital transformation projects.
+ Advanced technology trainings including AI, Machine Learning & Cloud Computing.
**Responsibilities:**
+ Leads the creation of a strategic vision rooted to the partners impact and potential across segments, and will generally serve partners that are smaller or startups. Demonstrates an expert understanding of the partners business and conveys the value of partnering with Microsoft based on the business opportunity and possible competition.
+ Contributes to Business Design briefings advising partner leadership on building a high-impact Microsoft Services practice. Develops and executes forward-thinking partner business plans that develop partner business and support cloud consumption and digital transformation. Considers short- and long-term goals and performance expectations based on partner capabilities.
+ Leverages internal resources to develop Go-to-Market (GTM) and co-selling strategies that define activities and expectations to meet Microsoft and partner sales goals. Prioritizes accounts for developing GTM strategies. Advises partner on meeting various program, sales, and tech requirements.
+ Leverages and recruits new partners to grow business. Identifies opportunities to sell Microsoft products and services.
**Qualifications**
**Minimum Qulifications**
+ Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Marketing, Engineering, or related field (OR must be recent graduates or recently graduated).
+ Saudi nationality.
+ Legally authorized to work in Saudi Arabia (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
+ Fluency in English.
**Preferred Qualifications**
+ Passion for technology and customer obsessed.
+ Displays stakeholder and relationship management.
+ Excellent verbal and written communication, analytical and presentation skills.
+ Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
#EiP #MCAPSEiP #RuaaProgram
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

5+ years of program management experience, in capital projects/physical infrastructure or mission critical environments.
- Proven ability to effectively manage large scale budgets is essential (e.g Building infrastructure projects).
- Industry experience across either data center, networking engineering, systems engineering or construction management Understanding of critical environments, and large capital projects and technologies (Electrical, Mechanical, Construction, Structural etc.)
- Experience in management of complex technology infrastructure projects.
- Experience of data center design, construction and fit out projects.
- Experience with and understanding of multiple project management methodologies, PMP/ Prince2 certification a plus.

Amazon are seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our Dublin or London corporate & Data Center offices, the TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business.

Our Technical Program Managers are strong communicators both written and verbally and lead multi-discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through Construction and into Operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget.

The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
In this role you will;
- Take large, complex projects and break them down into manageable pieces,
- Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams.
- Up to 25% travel is envisaged within EMEA. (Delivery TIPMs only)
- Be responsible for end-to-end program delivery from pre-contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region.
- Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects.
- Build and maintaining overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.
- Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand.
- Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements.
- Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.

About the team
Diverse Experiences
WhyAWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Tea

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential-and excitement for the journey ahead.
As a Customer Success Account Manager (CSAM) you will understands customers' industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. You will be the primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Location: Riyadh**
**Program start date: January 2026**
**About:** **Ru'aa Program** is Microsoft's program tailored for **Saudi Nationals** , aiming to accelerate Saudi employability and create market impact through early in career recruitment, and skilling programs.
**Program overview:** Microsoft Ru'aa Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
**Program Details: The 6 months, full-time** program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)
**Phase one** : _Onboarding & Skilling Bootcamp (1 month)_
+ Onboarding and introduction to Microsoft's mission, culture, strategy & structure.
+ Technical skilling to obtain globally recognized Microsoft technical certifications.
+ Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
**Phase two:** _On-the-job training (5 months)_
+ Joining as a **CSAM Intern** for on-the-job shadowing and training.
+ Mentorship and coaching sessions.
+ Supporting Microsoft teams in digital transformation projects.
+ Advanced technology trainings including AI, Machine Learning & Cloud Computing.
**Responsibilities:**
+ Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams.
+ Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
+ Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
+ Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
+ Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
**Qualifications**
**Minimum Qualifications**
+ Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated).
+ Saudi nationality.
+ Legally authorized to work in Saudi Arabia (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
+ Fluency in English.
**Preferred Qualifications**
+ Passion for technology and customer obsessed.
+ Displays stakeholder and relationship management.
+ Excellent verbal and written communication, analytical and presentation skills.
+ Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
#EiP #MCAPSEiP #RuaaProgram
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Your Job:

Our Early Career Program (ECP) is designed to attract and develop local talent, preparing recent graduates and early career professionals for success in the technical and sales fields.

The 9-month Arkaz ECP empowers participants, fostering their leadership potential and equipping them with the skills needed to become future technical and sales experts.

Program Highlights:

1. Hands-on experience in both technical and sales roles.
2. Professional development training sessions.
3. Opportunities to network with Arkaz leaders.
4. Exposure to real-world projects, customer visits, and technical trials.
5. Mentorship from industry experts.
6. Opportunities for full-time placement upon successful program completion.

Qualifications:

1. Recent graduate or early career professional with a degree in Civil Engineering.
2. Strong interest in the technical and sales sectors.
3. Excellent communication and interpersonal skills.
4. Willingness to learn and adapt in a dynamic work environment.
5. Basic understanding of technical concepts and sales principles is a plus.

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