836 IT Expert jobs in Saudi Arabia

Overview

We are seeking a highly experienced and motivated Cyber Security Expert with over 10 years of hands-on expertise in offensive and defensive security domains.

• Execute Vulnerability Assessments (VA) , Penetration Testing (PT) , and Red Teaming exercises.
• Manage regulatory threat tickets/cases, coordinate with internal teams for timely resolution.
• Maintain communication with external cybersecurity regulatory authorities.

• Over 10 years of hands-on experience in offensive and defensive security domains.

About us

At VisionX, we cut through the noise. Since 2017, we’ve been on a mission to demolish business complexity with AI—no off-the-shelf solutions, just custom, agile systems designed for your unique challenges. Our innovative approach to problem-solving is what sets us apart in the industry.

We work shoulder-to-shoulder with world-leading brands and Fortune 1000 companies, leveraging deep expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT. Our approach isn’t about following trends—it’s about setting them and fast-tracking your AI journey with tailored strategies, accelerators, and pre-trained AI assets that build real Intellectual Property.

Our achievements speak for themselves. We are recognized among Fast Company’s Top 10 Most Innovative Companies of 2020, Microsoft, and Snap Inc. We deliver breakthrough solutions that drive tangible growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it.

Your Role

We are seeking a ITIL Expert with 10+ years of experience in IT Service Management. In this role, you will be responsible for defining, managing, and optimizing IT service level agreements (SLAs), driving continuous service improvement, and ensuring alignment between IT operations and business goals. You’ll apply ITIL best practices and leverage Oracle technologies to deliver measurable value and operational excellence.

Responsibilities:

- Lead the definition, negotiation, and governance of Service Level Agreements (SLAs) across IT services.

- Design and deploy Customer Satisfaction (CSAT) surveys to evaluate service quality and end-user experience.

- Analyze feedback and performance metrics to identify pain points and initiate continuous service improvements.

- Benchmark service performance against industry standards and internal KPIs.

- Implement service dependency mapping and design SLAs that align with business objectives.

- Utilize advanced monitoring and analytics tools (e.g., Oracle, ServiceNow, Splunk, BMC) for real-time visibility into IT service performance.

- Define, track, and refine KPIs such as uptime, response times, resolution rates, CSAT scores, and resource utilization.

- Oversee performance reporting through dynamic dashboards, ensuring SLA compliance and transparency.

- Apply ITIL v4 frameworks to optimize service workflows, improve operational efficiency, and support audit readiness.

- Ensure service integration across multi-vendor environments with a focus on Oracle Cloud and other enterprise platforms.

- Collaborate with cross-functional teams, including vendors and internal stakeholders, to ensure end-to-end service delivery.

- Provide strategic insights to IT leadership on service improvements, operational risks, and performance trends.

- Drive enhancements in IT contract and vendor management to align service expectations with contractual commitments.

What You Need:

- Mandatory ITIL V4 Certification.

- Minimum of 10 years of experience in IT Service Management, SLA governance, and operations.

- Proven hands-on expertise in Oracle technologies and cloud-based IT service management.

- Strong analytical background with a deep understanding of service monitoring tools (e.g., ServiceNow, Splunk, Oracle Cloud, BMC).

- Demonstrated ability to design and implement CSAT programs and translate insights into tangible improvements.

- Excellent grasp of IT governance, SLA frameworks, and performance benchmarking.

- Experience in managing third-party vendors and contract performance.

- Effective communicator and problem-solver with strong stakeholder engagement skills.

- Familiarity with AI/ML-powered monitoring platforms is a plus.

Why Choose Us

Our global network of industry experts and mentors helps shape your growth and future. We believe in delivering client value through our work. We build products that are not good or great, but outstanding.

You deliver! We will make your stay and journey with us worthwhile.

We are an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

Overview

We are looking for an experienced RFPs Expert to join our dynamic team. The RFPs Expert will play a critical role in developing and managing responses to Requests for Proposals (RFPs) and ensuring that our offerings are competitive and aligned with customer needs. If you have a deep understanding of the proposal process and a track record of successful RFP submissions, we would like to hear from you!

• Coordinate and collaborate with various departments to gather necessary information for RFP responses.
• Develop comprehensive and compelling proposal documents that meet the requirements set forth in RFPs.
• Perform thorough reviews of RFP documentation to understand customer needs and align offerings accordingly.
• Maintain a database of past proposals, win/loss rates, and track RFP progress.
• Engage with stakeholders to ensure proposals are accurate and contain relevant information.
• Facilitate proposal presentations and assist in post-submission activities.
• Research and analyze the competitive landscape to enhance positioning.
• Provide training and guidance to other team members on best practices for RFP responses.

We are seeking a highly experienced and motivated Cyber Security Expert with over 10 years of hands-on expertise in offensive and defensive security domains.

The ideal candidate will be responsible for executing Vulnerability Assessments (VA), Penetration Testing (PT), and Red Teaming exercises.

In addition to core technical responsibilities, the role involves managing regulatory threat tickets/cases, coordinating with internal teams for timely resolution, and maintaining communication with external cybersecurity regulatory authorities.

• Conduct and lead VA/PT activities and Red Teaming engagements across infrastructure, applications, and cloud environments.
• Manage and track threat cases/tickets received from regulatory authorities, ensuring timely resolution and compliance.
• Collaborate with internal stakeholders to implement remediations, track action plans, and prepare closure reports.
• Serve as the primary technical point of contact for external communications with authorities and regulators. Perform Go-Live Security Assessments for new services, applications, and infrastructure.
• Lead and support Attack Surface Management initiatives to continuously identify and reduce exposures.
• Provide technical guidance and support to SOC and DFIR teams during incidents, investigations, and threat analysis.
• Document technical findings, prepare reports, and present risk and remediation strategies to both technical and non-technical audiences.
• Stay updated with the latest security trends, threat intelligence, and regulatory compliance requirements.

1 month ago Be among the first 25 applicants

Tamkeen Technologies is seeking a knowledgeable and innovative Multicloud Expert to join our talented team. In this pivotal role, you will be responsible for designing, implementing, and managing multicloud solutions that optimize our clients' IT environments. You will work across various cloud platforms (such as AWS, Azure, Google Cloud) to ensure seamless integration, data management, and application deployment. Your expertise will enable organizations to leverage the benefits of multiple cloud providers, enhance performance, and improve cost efficiency. If you are passionate about cloud technologies and have a strategic mindset, we would love to hear from you.

• Design and implement multicloud architectures that align with business goals and requirements
• Evaluate and select appropriate cloud services and technologies based on project needs
• Manage the migration of applications and data between different cloud environments
• Ensure the security, compliance, and governance of multicloud environments
• Monitor and optimize cloud performance and costs across different service providers
• Collaborate with cross-functional teams to identify and resolve cloud-related challenges and issues
• Stay updated on industry trends, best practices, and emerging technologies in the cloud space

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in cloud architecture and management, with a strong focus on multicloud strategies
• Extensive knowledge of various cloud platforms (AWS, Azure, Google Cloud) and their services
• Experience with cloud migration, integration, and management tools
• Strong understanding of networking, security, and compliance in cloud environments
• Excellent analytical and problem-solving skills with a proactive approach
• Strong communication skills able to collaborate effectively with technical and non-technical stakeholders

• Mid-Senior level

• Full-time

• Other

• IT Services and IT Consulting

Referrals increase your chances of interviewing at Tamkeen Technologies by 2x

Get notified about new Expert jobs in Riyadh, Riyadh, Saudi Arabia .

Al Dar Al Baida District, Riyadh, Saudi Arabia

Get AI-powered advice on this job and more exclusive features.

To ensure effective and tailored communication that supports trade and distribution channel objectives by developing and executing integrated communication strategies that reinforce brand consistency, drive channel performance, and ensure adherence to standards.

Duties & Responsibilities :

• Develop and implement the communication strategy for all trade and distribution channels.
• Create and execute tailored communication plans for each channel, considering their unique needs and priorities.
• Oversee the development of engaging and relevant communication materials for various channel initiatives.
• Ensure consistent and impactful brand messaging across all channels, adapted for channel-specific audiences.
• Conduct regular visits to trade and retail stores across the kingdom to assess adherence to brand standards, communication guidelines, and merchandising requirements.
• Collaborate closely with sales, marketing, product, customer care, and brand teams to align communication with channel priorities.
• Manage relationships with external agencies, partners, and vendors supporting channel communication efforts.
• Monitor and analyze the performance of communication initiatives across different channels using relevant KPIs.
• Stay updated on industry trends, competitor activities, and regulations impacting various channels.
• Develop and implement internal communication strategies to effectively engage and inform channel partners.
• Ensure communication strategies directly support the achievement of channel-specific business objectives.

Manage the creation and distribution of channel-specific training, support, and merchandising guidelines.

Job Specifications :

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 7 years of experience in relevant roles.

• Mid-Senior level

• Full-time

• Marketing

• Telecommunications

Referrals increase your chances of interviewing at Salam by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are seeking a detail-oriented and proactive Assistant Expert to support senior experts and project teams in conducting research, data analysis, report writing, and coordination of project tasks. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a keen interest in contributing to high-impact projects across industry / domain .

• Assist senior experts in research, data collection, and analysis.
• Prepare draft reports, presentations, and documentation under guidance.
• Support the planning and execution of projects and field activities.
• Coordinate with cross-functional teams and external stakeholders.
• Maintain records, documentation, and databases accurately.
• Monitor timelines and help ensure project deliverables are met.
• Contribute to the development of technical solutions and recommendations.

• Bachelors degree in Relevant Field (e.g., Economics, Engineering, Public Policy, Social Sciences, etc.).
• 13 years of relevant work or internship experience.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and a proactive approach to problem-solving.

• Masters degree or professional certification in relevant field.
• Experience working in consultancy, research, or technical environments.
• Familiarity with data analysis tools (e.g., SPSS, Stata, R) is a plus.

Responsibilities

• Focus on network evolution and optimization, with a strong knowledge of LTE, NR, Volte and related transport evolvement.
• Develop and implement performance metrics and network performance management strategies with a focus on user experience.
• Deep knowledge of 3GPP specifications, call flows and system architecture. Strong Engineering forecasting ability with cost-benefit analysis.
• Ensure the specifications and configuration of the Network solutions implemented are in-line with the best practices.
• Strong presentation and communication skills with the ability to communicate across all levels within the organization verbal and written.
• Meticulous and attention to detail and ability to resolve complex problems from operational as well as technical perspectives.
• Ability to lead and develop activities for investigation and validating of new capabilities within Network.
• Hands-on experience on major RF Tools with deep knowledge of their functionality.
• Up to date knowledge of RAN Software releases and solutions.

• Network performance KPI (3G/4G/5G) monitoring and optimization for all key indicators such as Access, Retainability, Mobility, Interference, MoS, Throughput and utilization.
• Volte optimization and troubleshooting, ability to work cross functionally with IMS and PS core teams to investigate and resolve Volte issues
• Deep Technical understanding of the UMTS/LTE/NSA/SA system architecture.
• Area optimization and Top Worst Cells troubleshooting.
• Drive test data analysis, signal tracing data analysis and troubleshooting to improve network performance.
• Network configuration and RF parameters analysis, RAN design proposal to improve the radio network performance.
• Feature testing, parameter tuning and design changes to improve network efficiency and utilization.
• Layering strategy for optimal utilization of available bands
• Idle and connected mode traffic balancing techniques
• NSA and SA experience will be preferred.
• NSA interworking with 4G; anchoring, DSS and ENDC strategies.
• Comprehensive grasp of Key Performance Indicators and measures used to assess service quality within LTE and 5G networks.
• Formulate performance processes and Drive performance improvement plans
• Interoperator benchmark improvement experience is a plus
• Drive automation for all regular reporting tasks and make use of available automation tools to enhance team efficiency.
• Continuous process improvement to streamline optimization tasks
• Skilled and considerable experience of RAN Performance/Optimization/Service quality Management Tools and Processes.
• Skilled and considerable experience of using data manipulation and analytics tools such as powerBI, tableu, Python, Access and Excel.
• Comprehensive grasp of Key Performance Indicators and measures used to assess service quality within the UMTS & LTE and 5G networks
• Technical communication and clarification with customers and subcontractors.

• Experience in RAN design/optimization for 5+ years.
• Experience in LTE/NR technology and ability to optimize networks and continually improve customer experience.
• Knowledge of network performance KPI, wireless signal and pcap data analysis and trouble shooting.
• Familiarity with drive test and post processing tools for optimization.
• Team player and good intercultural/interpersonal communication skills.
• Inter operator Benchmark experience is a plus
• Knowledge of Huawei wireless parameters and feature is preferred.
• Experience with automation tools is preferred.