75 Infrastructure Support jobs in Saudi Arabia
VMware Horizon View Core Infrastructure Support Engineer
Posted 11 days ago
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VDA GDN Resource Core Infra Management Support page is loadedVDA GDN Resource Core Infra Management Support Apply locations SAU - RIYADH time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 31, 2025 (28 days left to apply) job requisition id
Job Description:
Responsibilities
- Troubleshooting and working experience in SCCM 1611/1706/1806/1902 and later versions CB / Altiris
/ DXCCAE.Service Now, SM9)
- Basic Windows OS and Networking Knowledge.
- Basic Knowledge of incident management. Should be able to resolve the Release
- Application deployment and monitoring
- Patch management
- Management incidents on SWD tools.
- Flexible to work on a 24X7 basis.
- Basic knowledge of AD and different AD groups
- Basic infrastructure knowledge of the SWD tool
- Client installation and Monitoring
- Should work independently on Reports, Device health management
- Should have Basic knowledge on Incident management and service request handling. Should be able to resolve the issues independently.
- Good technical, communication and presentation skills.
- Ability to adopt and learn quickly
- Networking concepts – DNS, DHCP, TCP/IP, Subnet, IPv4/IPv6
- Basic debugging skills
- Good communication skills
Desired Skills and Qualifications
- Overall min 4 years of experience in Information Technology (IT) and min. 2-3 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
- Knowledge on Microsoft Intune
- Knowledge on ticketing tools like SNOW/Remedy/DXCSM
- Basic knowledge on Cloud, MS Azure, O365 Licensing
Nice to have skills:
- Experience in Microsoft Defender, Azure, Intune and MDM.
- Experience in iOS, Android, and Windows application signing, provisioning
- Good communication skills with ability to represent in global meeting/forums/customers.
- Good understanding of network infrastructure.
- Knowledge of Cloud Technologies.
- Excellent problem solving/analytical skills
- Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadline
Certifications:
- Microsoft 365 Certified: Endpoint Administrator Associate.
- Microsoft Certified: Azure Administrator Associate.
- Citrix Certified Professional – Virtualization (CCP-V)
- VMware Certified Professional – Data Center Virtualization (VCP-DCV)
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .
Similar Jobs (10) L2 Technical Support Engineers locations SAU - RIYADH time type Full time posted on Posted 10 Days AgoSystem Configuration Management - SWD Engineer locations SAU - RIYADH time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 31, 2025 (28 days left to apply)Onsite Support Engineer locations SAU - RIYADH time type Full time posted on Posted YesterdayDXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues atDXC.com .
#J-18808-LjbffrVMware Horizon View Core Infrastructure Support Engineer
Posted 18 days ago
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- Horizon Infrastructure Administration: Deploy, configure, and maintain Horizon Connection Servers, Unified Access Gateways (UAG), and replica/hot-standby setups for global availability
- VSphere & ESXi Management: Build, patch, and optimize ESXi hosts and vCenter clusters to support Horizon desktop and application pools
- Desktop Pool & Session Management: Create and manage automated desktop pools (Linked/Instant Clones), assign entitlements, and troubleshoot session launch issues via Horizon Administrator console
- Access & Security Integration: Integrate Horizon with Active Directory, certificate-based authentication (PKI), and conditional access policies to enforce secure connections
- Monitoring & Capacity Planning: Utilize tools like VMware vRealize Operations for Horizon to monitor performance, forecast capacity, and remediate resource bottlenecks
- Incident & Problem Resolution: Act as Level 2 escalation point for complex VDI issues, collaborating with network, storage, and security teams to resolve connectivity, image-management, and performance incident
- Disaster Recovery & High Availability: Develop and test DR plans for Horizon components, ensuring RTO/RPO targets are met for business-critical VDI services
- Documentation & Training: Produce runbooks, SOPs, and knowledge articles; mentor junior engineers on Horizon best practices and troubleshooting workflows
Job Description:
- Horizon Infrastructure Administration: Deploy, configure, and maintain Horizon Connection Servers, Unified Access Gateways (UAG), and replica/hot-standby setups for global availability
- VSphere & ESXi Management: Build, patch, and optimize ESXi hosts and vCenter clusters to support Horizon desktop and application pools
- Desktop Pool & Session Management: Create and manage automated desktop pools (Linked/Instant Clones), assign entitlements, and troubleshoot session launch issues via Horizon Administrator console
- Access & Security Integration: Integrate Horizon with Active Directory, certificate-based authentication (PKI), and conditional access policies to enforce secure connections
- Monitoring & Capacity Planning: Utilize tools like VMware vRealize Operations for Horizon to monitor performance, forecast capacity, and remediate resource bottlenecks
- Incident & Problem Resolution: Act as Level 2 escalation point for complex VDI issues, collaborating with network, storage, and security teams to resolve connectivity, image-management, and performance incident
- Disaster Recovery & High Availability: Develop and test DR plans for Horizon components, ensuring RTO/RPO targets are met for business-critical VDI services
- Documentation & Training: Produce runbooks, SOPs, and knowledge articles; mentor junior engineers on Horizon best practices and troubleshooting workflows
- Bachelor’s degree in computer science, Information Technology, or related field
- Must have at least 5 years of hands-on experience administering VMware Horizon View VDI solutions in enterprise settings
- Proficiency with VMware vSphere (ESXi & vCenter) administration and Horizon Connection Server configuration
- Strong Windows Server, Active Directory, DNS, DHCP, and PKI integration skills
- Experience with UAG, load balancers, and SSL certificate management for secure external access
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
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#J-18808-LjbffrInfrastructure Administration Support Officer
Posted 2 days ago
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JASARA PMC, a leading program management company, is currently seeking an Infrastructure Administration Support Officer to join our team. As an Infrastructure Administration Support Officer at JASARA PMC, you will play a key role in providing administrative support for the company's infrastructure projects. You will be responsible for coordinating with internal teams and external stakeholders to ensure smooth project implementation and efficient operations. Additionally, you will assist in managing project documentation, tracking project progress, and providing support for project-related activities.
Responsibilities
- Coordinate and support infrastructure project activities.
- Assist in the preparation of project plans, schedules, and budgets.
- Track project progress and report on key milestones.
- Ensure timely communication and collaboration between internal teams and external stakeholders.
- Manage project documentation, including contracts, permits, and technical specifications.
- Assist in coordinating project meetings and events.
- Provide administrative support to project managers and team members.
- Assist in resolving project-related issues and conflicts.
- Adhere to project management standards and best practices.
- Contribute to continuous improvement of project management processes.
- Bachelor's degree in Business Administration or a related field.
- Minimum of 3 years of experience in project administration or a similar role.
- Proficiency in project management software and tools.
- Excellent organizational and time management skills.
- Strong attention to detail.
- Ability to multitask and prioritize workload.
- Excellent communication and interpersonal skills.
- Ability to collaborate with cross-functional teams.
- Strong problem-solving and analytical skills.
- Proficiency in spoken and written Arabic and English.
Network Support Engineer DALMA 282NSE
Posted 4 days ago
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Job Description
Duties and Responsibilities
- Provide IT technical support to assigned department/personnel.
- Answer computer related problems from the users over the telephone.
- Respond to user questions via email.
- Create monthly metric charts of all the LAN/WAN and system problems.
- Maintain/support email servers, remote access servers, web servers, proxy servers, and file servers.
- Implement engineering changes for future improvements on LAN/WAN networks.
- Update IT documentation as appropriate.
- Provide OJT when required by management in accordance with appropriate training manuals.
- Assist and train personnel in becoming proficient in the IT Platform Operations, Maintenance, Technical Support in accordance with manuals.
Qualification
The candidate shall have a Bachelor of Science (B.Sc.) degree in Electronics/Electrical Engineering, Information Technology, or Computer Science.
Experience
The candidate shall have a minimum of ten (10) years working experience in carrying out the following activities:
- Planning, designing, configuring and testing of computer and networking hardware and software including operating systems.
- Planning, designing, configuring, managing, and testing of data network and security including the VPN connectivity.
- Providing tier 3 and 4 support to helpdesk.
- Planning, designing, configuring, managing, and testing of Microsoft Active Directory forest and domain.
- Planning, designing, configuring, managing, and testing of group policies.
- Planning, designing, configuring, managing, and testing of Microsoft Exchange email system.
- The experience must include working with the following hardware and software:
- HP and Dell Servers
- Printers (LaserJet, inkjets, dot matrix etc.)
- SAN/NAS storage
- Backup software such as Arcserve or Netbackup
- Cisco Routers and Switches
- Nortel ATM Switches
- IP Telephony
- Web Servers
- Microsoft Windows XP/Vista/2000/2003 Software
- Microsoft ISA 2004/2006 Server
- Microsoft Exchange 2003/2007 Server
- Microsoft Active Directory
- HP OpenView (Network monitoring and management software)
Location: Information Technology and Services - Riyadh 11393, Saudi Arabia
#J-18808-LjbffrComputer And Network Support Professionals Jobs in Jeddah (Sep 2025) - Bayt.com
Posted 1 day ago
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Network Security Engineer
Accenture Jeddah · Saudi Arabia
Seeking a Network Security Engineer in Jeddah to develop and implement security protocols, conduct security assessments, and collaborate with teams to strengthen network defenses. Candidates should have at least 4 years of experience in network security and security engineering, along with a relevant bachelor's degree. Knowledge of cloud application security is a plus. This role offers opportunities to work with cutting-edge technology in a dynamic environment focused on innovation and security.
L2 Technical SupportCME Jeddah · Saudi Arabia
We are seeking a detail-oriented and customer-focused Technical Support Specialist to provide real-time technical assistance and support.
#J-18808-LjbffrComputer And Network Support Professionals Jobs in Buraidah (Sep 2025) - Bayt.com
Posted 1 day ago
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Overview
Exciting opportunity for a Solutions Architect in Buraidah, Saudi Arabia. This role involves leading architecture design for large-scale systems and ensuring alignment with cloud best practices. Candidates should have over 10 years of software engineering experience with a strong focus on cloud platforms and scalable system design. A supportive work environment and competitive salary await at Direct, a leader in the travel sector.
#J-18808-LjbffrComputer And Network Support Professionals Jobs in Qatif (Sep 2025) - Bayt.com
Posted 7 days ago
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Job Title
IT Support Engineer
LocationQatif, Saudi Arabia
Job OverviewAn IT Support Engineer position is available in Qatif, Saudi Arabia, focusing on installation and configuration of surveillance systems and network setups.
Responsibilities- Troubleshoot technical issues
- Set up Wi-Fi networks
- Install smart devices
- Diploma or Bachelor's degree in IT or related field
- 1-2 years of experience
- Basic English communication skills
- Willingness to relocate
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IT Infrastructure Management and Onsite Support
Posted today
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**How You’ll Make an Impact**
Technical Support:
- Provide first and second-level support to end-users for hardware, software, and network-related issues.
- Document and track issues using a ticketing system.
IT Infrastructure Support:
- Maintain and support IT infrastructure, including networks and cloud computing systems.
- Perform physical installation of replacement network devices, including Wireless Access Points (WAPs), Gateway Controllers, Switches, and Firewalls.
- Patch network connections using both copper and fiber optic cables, covering device-to-device and device-to-patch panel scenarios. Establish end-point connections to replaced switches.
- Collaborate with other IT teams, vendors, and service providers to ensure seamless integration and efficient operation of IT infrastructure.
- Ensure that IT infrastructure complies with relevant industry standards, regulations, and best practices.
User Training and Documentation:
- Create and maintain user manuals, FAQs, and other support documentation.
Project Support:
- Participate in IT projects, including system upgrades, migrations, and new implementations.
- Collaborate with other IT team members and departments to ensure successful project delivery.
Customer Service:
- Provide exceptional customer service and build positive relationships with end-users.
- Communicate effectively with users to understand their needs and provide appropriate solutions.
**What You Bring**
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Minimum of 5+ years of experience in technical support and IT infrastructure management.
- Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator, or Cisco Certified Network Associate (CCNA) are preferred.
- Experienced in supporting MS Offce365.
- Strong knowledge of Windows operating systems.
- Proficiency in networking concepts and technologies (TCP/IP, DNS, DHCP, VPN).
- Familiarity with cloud services (AWS, Azure, Google Cloud).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills
- Experience in dealing with third party-provided services.
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
- Familiar with ITIL (Information Technology Infrastructure Library) concepts.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
- Readiness to demonstrate a proactive attitude.
- Office environment with occasional travel to other company locations.
- May require after-hours support and on-call availability.
**About the Team**
We are a highly motivated team that takes pride in its work and is known for delivery results. Within our growth and development program, we nurture our competencies by providing continuous career coaching, trainings, and mentoring, all whilst working with senior management on high-profile engagements around the world.
Our culture is defined by caring, agile, respectful, authentic, and accountable individuals. We value excellence of any kind.
**Who is Siemens Energy?**
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
**Our Commitment to Diversity**
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
LI-NS3
System Administration Engineer
Posted 4 days ago
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Position Summary
The System Administration Engineer will be responsible for maintaining and managing IT infrastructure systems including Red Hat Enterprise Linux (RHEL) servers, Microsoft Windows servers, Active Directory, DNS, Group Policy Objects (GPO), and automation tools like Terraform and Ansible. The engineer will ensure the health, security, and performance of all systems, while collaborating with cross-functional teams to deploy, monitor, and troubleshoot infrastructure.
Key Responsibilities- System Administration & Infrastructure Management:
- Administer and support RHEL and MS Windows Server environments, ensuring optimal performance, security, and availability.
- Perform system installation, configuration, and upgrades for both RHEL and Windows servers.
- Manage Active Directory (AD), DNS, and DHCP services, ensuring reliable and secure network operations.
- Create and maintain Group Policy Objects (GPO) to manage security settings and system configurations.
- Automation & Configuration Management:
- Develop and manage Infrastructure as Code (IaC) using Terraform for automating provisioning and deployment of cloud and on-premises infrastructure.
- Automate system configurations, deployments, and patching tasks using Ansible, ensuring consistency and compliance across environments.
- Create scripts to automate routine system administration tasks (shell scripting, PowerShell, etc.).
- Monitoring & Performance Tuning:
- Continuously monitor system performance, security, and availability; proactively troubleshoot and resolve issues.
- Implement performance tuning and optimization of server resources (CPU, memory, storage, and network).
- Set up and manage monitoring tools to detect and alert system anomalies.
- Security Management:
- Ensure compliance with internal security policies and external regulatory requirements.
- Perform regular system updates, security patches, and vulnerability assessments.
- Work with the security team to implement best practices for system hardening and securing servers.
- Disaster Recovery & Backup Management:
- Ensure that backup and disaster recovery solutions are in place and tested regularly for both RHEL and Windows Server environments.
- Create and implement disaster recovery plans to minimize downtime during critical events.
- Collaboration & Support:
- Collaborate with DevOps, Cloud, and Network teams to ensure seamless integration of infrastructure services.
- Provide on-call support during off-hours for urgent system outages or issues.
- Assist development teams with troubleshooting and deploying applications on supported servers.
- Documentation & Reporting:
- Maintain up-to-date system documentation, including server configurations, system setups, and standard operating procedures (SOPs).
- Generate and present system performance, security, and compliance reports to management.
- Experience: 5 to 8 years of hands-on experience in system administration with a focus on RHEL and MS Windows Server environments.
- Technical Skills:
- Strong experience with RHEL system administration, configuration, and troubleshooting.
- Proficient in managing MS Windows Server environments (2008/2012/2016/2019).
- In-depth knowledge of Active Directory , DNS , Group Policy Objects (GPO) , and DHCP management.
- Familiarity with Terraform for Infrastructure as Code (IaC) and cloud provisioning.
- Expertise in using Ansible for automation and configuration management.
- Experience with Linux/Windows Shell scripting and automation via tools like PowerShell.
- Strong understanding of networking protocols (TCP/IP, HTTP, HTTPS, DNS, etc.) and basic network troubleshooting.
- Experience with system monitoring tools such as Zabbix or similar.
- Certification in Red Hat Certified Engineer (RHCE) or similar.
- Certification in Microsoft Certified Solutions Expert (MCSE) or equivalent.
- Experience with Oracle or other cloud platforms for server management and automation.
- Knowledge of containerization technologies such as Docker or Kubernetes .
- Strong problem-solving and analytical abilities.
- Excellent communication skills, both verbal and written.
- Ability to work independently and in a collaborative team environment.
Detail-oriented with a strong commitment to quality and process improvements
#J-18808-LjbffrTechnical Support
Posted 22 days ago
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AI-Powered Cyberattacks: How to Detect, Prevent & Defend Against Intelligent Threats
Protecting the World’s Critical InfrastructureOPSWAT , a global leader in IT, OT , and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
What You Will Be Doing
- Provides software application & technical support to clients for our product catalog.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Documenting new processes and improving existing processes as they come up.
- Communicate with internal team and supporting teams as necessary.
- Provides SME Tier 1-2 support on OPSWAT catalog as they exist in client environments.
- Provides occasional presales and professional service/technical support as needed.
- Maintains case data in Salesforce and Jira.
- Reports bugs and flaws to the development team as discovered/encountered.
- Willing to provide and teach knowledge they have to their team. Willing to learn and grow with knowledge they may lack.
What We Need From You
- 3 to 5 years of experience (remotely and hands on) in overall troubleshooting of application and environment support including complex client environments.
- Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols.
- Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.
- Ability to multitask and react well under pressure in a constantly changing, fast-paced environment.
- Identifies and resolves problems in a timely manner.
- Strong analytical, organizational, customer service, and written/verbal communication skills with not only your immediate group, but with other internal and customer facing groups.
It Would Be Nice If You Had
- Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for MacOS, Windows Server, Virtualization (VMWare, Hyper-V, Docker, other), Databases (Postgres, SQL, MySQL, other), Email Systems (Exchange, G Suite, other), Cloud (AWS, Azure, Google Cloud, other), Encryption methods (SSL, TLS, Bitlocker, other) Experience at a tier 2/3 support level.
- Experience with business or homegrown application support including utilizing and understanding API's (REST, other).
- Experience with cybersecurity tools and software.
- Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, hubs, load balancers, servers, desktops, and SAN/NAS. Operation Technology (OT) experience is a plus.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
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