27 Infrastructure Analyst jobs in Saudi Arabia

**A Snapshot of Your Day
**How You’ll Make an Impact**

Technical Support:

- Provide first and second-level support to end-users for hardware, software, and network-related issues.
- Document and track issues using a ticketing system.

IT Infrastructure Support:

- Maintain and support IT infrastructure, including networks and cloud computing systems.
- Perform physical installation of replacement network devices, including Wireless Access Points (WAPs), Gateway Controllers, Switches, and Firewalls.
- Patch network connections using both copper and fiber optic cables, covering device-to-device and device-to-patch panel scenarios. Establish end-point connections to replaced switches.
- Collaborate with other IT teams, vendors, and service providers to ensure seamless integration and efficient operation of IT infrastructure.
- Ensure that IT infrastructure complies with relevant industry standards, regulations, and best practices.

User Training and Documentation:

- Create and maintain user manuals, FAQs, and other support documentation.

Project Support:

- Participate in IT projects, including system upgrades, migrations, and new implementations.
- Collaborate with other IT team members and departments to ensure successful project delivery.

Customer Service:

- Provide exceptional customer service and build positive relationships with end-users.
- Communicate effectively with users to understand their needs and provide appropriate solutions.

**What You Bring**
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Minimum of 5+ years of experience in technical support and IT infrastructure management.
- Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator, or Cisco Certified Network Associate (CCNA) are preferred.
- Experienced in supporting MS Offce365.
- Strong knowledge of Windows operating systems.
- Proficiency in networking concepts and technologies (TCP/IP, DNS, DHCP, VPN).
- Familiarity with cloud services (AWS, Azure, Google Cloud).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills
- Experience in dealing with third party-provided services.
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
- Familiar with ITIL (Information Technology Infrastructure Library) concepts.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
- Readiness to demonstrate a proactive attitude.
- Office environment with occasional travel to other company locations.
- May require after-hours support and on-call availability.

**About the Team**

We are a highly motivated team that takes pride in its work and is known for delivery results. Within our growth and development program, we nurture our competencies by providing continuous career coaching, trainings, and mentoring, all whilst working with senior management on high-profile engagements around the world.

Our culture is defined by caring, agile, respectful, authentic, and accountable individuals. We value excellence of any kind.

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

LI-NS3

Analyst I Infrastructure Services page is loadedAnalyst I Infrastructure Services Apply locations SAU - RIYADH time type Full time posted on Posted 4 Days Ago job requisition id

Job Description:

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.

• Contribute to infrastructure projects and tasks under supervision.

• Participate in the monitoring and basic troubleshooting of infrastructure systems.

• Work with the team to address infrastructure-related challenges and meet departmental needs.

• Support the development of infrastructure documentation, including incident logs and records.

• Continue to develop and enhance technical skills.

• Apply problem-solving abilities to address infrastructure issues.

• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience

• Typically, 2+ years of relevant work experience

• Proven experience in infrastructure technology analysis

• Proficiencies in data analysis and problem-solving

• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus

• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus"

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .

Similar Jobs (1) Subject Matter Expert / Coach locations SAU - RIYADH time type Full time posted on Posted Yesterday

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues atDXC.com .

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Overview

Analyst I Infrastructure Services role at DXC Technology. This position focuses on providing technical support in infrastructure services and contributing to infrastructure projects under supervision.

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

DXC Technology is committed to fostering an inclusive environment where everyone can thrive. We prioritize in-person collaboration while offering flexibility to support wellbeing, productivity, and diverse work styles.

Recruitment fraud is a scheme where fictitious job opportunities are offered to job seekers, typically through false websites or unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media or require payment from applicants at any point in the recruitment process. For information on employment scams, please review the company guidance available here.

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Overview

Who You'll Work With

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, youu2019ll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact

You will play a key role in expanding our impact at the intersection of infrastructure and economic development contributing to growing client impact in this space.

In this role, you'll serve clients through the development of content expertise (assets, knowledge, tools) and deliver that expertise as part of our client engagements. You will bring and maintain/develop genuine expertise in real estate, city infrastructure and economic development across the public and private sectors. You will have responsibilities across all phases of our client development work from initial business development and delivery to maintaining great relationships with clients during projects and beyond.

You'll collaborate closely with teams to help define knowledge needs, conduct extensive research and drive analyses to provide unique insights. You'll also support the development and maintenance of proprietary knowledge capabilities in conjunction with other experts in local and global practices.

You will be based in our Riyadh office as part of the Saudi Client Capabilities Hub. You will work closely with our global Infrastructure practice that advises top management of leading infrastructure and public sector entities globally.

As part of our hub, you will serve our clients across the Eastern Europe, Middle East and Africa region. Our hub is part of our global Client Capabilities Network which comprises of 3000+ client serving professionals with deep specialization across industries and functions.

Colleagues in our global Client Capabilities Network deliver distinctive client impact through assets and expertise and are driven by a culture of innovation.

Your Qualifications and Skills

• Bachelor's or master e2 b2s degree in the field of urban planning, urban design, transportation planning, civil engineering, economics, economic development
• 3+ years of experience in macroeconomic analysis, market research and analysis, real estate development, real estate operations, city infrastructure development, city infrastructure operations
• Financial modelling experience is a plus
• Strong problem-solving skills and conceptual abilities; analytical mindset
• Excellent business acumen and understanding of the main business, economic and financial concepts and terminologies
• Strong multitasking abilities
• Service-oriented personality and intellectual curiosity
• Ability to work collaboratively in a team environment; ability to work effectively with people at all levels in an organization
• Candidate must be based in The Kingdom of Saudi Arabia
• Excellent communication skills in English

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Overview

RR- - Sr Analyst I Infrastructure Services

Responsibilities

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges
• Participate in the development of infrastructure documentation, including incident reports and configuration details
• Apply deep technical knowledge to address complex infrastructure-related problems
• Follow established best practices and standards in infrastructure service delivery
• Apply critical thinking and technical skills to find solutions to infrastructure issues

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

Location: Riyadh, Riyadh, Saudi Arabia

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Responsibilities

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here

#J-18808-Ljbffr

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to the implementation of infrastructure projects and assignments.
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.
• Work with the team to enhance infrastructure effectiveness and address technical challenges.
• Support the development of infrastructure documentation, including incident logs and configuration records.
• Apply technical knowledge to address infrastructure-related challenges.
• Follow established best practices and standards in infrastructure service delivery.
• Utilize technical skills to address infrastructure issues and incidents.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available.

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RR- - Sr Analyst II Infrastructure Services

Join to apply for the RR- - Sr Analyst II Infrastructure Services role at DXC Technology

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks
• Contribute to the implementation of infrastructure projects and assignments
• Monitor and troubleshoot infrastructure systems, ensuring reliability and performance
• Work with the team to enhance infrastructure effectiveness and address technical challenges
• Support the development of infrastructure documentation, including incident logs and configuration records
• Apply technical knowledge to address infrastructure-related challenges
• Follow established best practices and standards in infrastructure service delivery
• Utilize technical skills to address infrastructure issues and incidents

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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Responsibilities

• Control the Contractors’ asset management activities related to infrastructure
• Development and execution of knowledge transfer for all asset management related disciplines
• Overseeing the rail system's physical infrastructure, including tracks, bridges, tunnels, and related components.
• They are responsible for maintenance, upgrades, and expansions to ensure safe and efficient operations.
• Develop and execute infrastructure maintenance and improvement programs.
• Coordinate with engineering and maintenance teams to assess and repair track conditions.
• Plan and supervise infrastructure expansion and upgrade projects.
• Ensure compliance with safety regulations and industry standards for all infrastructure projects.
• Monitor the structural integrity of bridges, tunnels, and other infrastructure elements.
• Collaborate with environmental and sustainability teams for eco-friendly infrastructure solutions.
• Prepare budgets, timelines, and progress reports for infrastructure projects.
• Provide technical expertise during the planning and execution of infrastructure initiatives.

Qualifications

• Project management skills
• Industrial asset management background (preferably in the railway business)
• Min. academic degree: B.Sc. Engineering
• Min. 10 years in rail industry
• Min. 5 years in leadership position
• Min. 10 years in a similar position
• International experience, preference GCC

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