9 Industry Trends jobs in Saudi Arabia

Join to apply for the Business Analysis Senior Analyst role at The Cigna Group

Join to apply for the Business Analysis Senior Analyst role at The Cigna Group

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Job Title: Business Analysis Senior Analyst

Location: Kingdom of Saudi Arabia (KSA)

Department: Information Technology

Reports To: IT project Manager - KSA

Job Summary : Drive the successful delivery related to KSA market. Where the role will be able to coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. in addition to manage future changes required where he is the point of contacts for future requirements.

Role Overview

The BSA assists in the gathering and analysis of information for developing and modifying IT systems. Assists in determining data and system requirements and the development of system specifications. Prepares diagrams and systems flow charts to describe existing and proposed application. Creates and maintains system documentation in collaboration with architects and team members.

The BA will work closely with the Product Management, Product Owners, Agile team and other subject matter experts to support the refinement of the backlog, working first as a consultant and ending as a mentor, increasing shared understanding of systems across the agile team

Key Responsibilities

• Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
• Provide detailed Business Requirement Documents (BRDs) and assist the Product Owners with user stories documentation on Jira to guide development teams and ensure business needs are met.
• Support development teams with project clarifications and ensure alignment between business and technical teams.
• Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
• Act as the Business Analyst for mega client onboarding changes, regulatory changes, and member addition/policy upload projects.
• Serve as link between business and development teams for pre auth, claims, customer care, and regulatory projects.
• Work with external project teams, including service providers (e.g., ELM, MASDR) and regulators (e.g., CHI, InsuranceAuthority), to deliver high quality BRDs.
• Ensure compliance with regulatory requirements and align business processes with client needs.
• Experience with regulatory changes on regulated systems and services (e.g., Nphies, Najim, CHI upload, TAHAQAQ, Yakeen) – Preferable
• Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
• Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations, enhance system functionality, and guide cross functional teams.
• Technical Proficiency: knowledge in project management tools and agile methodologies, Scrum and Kanban and Confluence
• Ensure all assigned projects are updated promptly and accurately in the internal project management
• Share regular status reports with IT management stakeholders, highlighting progress, risks, and next steps.
• Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
• Support new joiners by providing guidance on systems, processes, and business analysis activities.
• Ensure assigned projects are delivered within agreed timelines of the agile delivery team and meets the enterprise quality standards.
  
  

Qualifications

• Bachelor's degree in an IT related field such as, MIS, IT Computer Science, Software Engineering or similar
• 3+ years of practical experience in a related field/industry
  
  

Skills

• Agile Methodologies
• Systems Analysis
• Quality Assurance
• Agile Product Management
• Customer focus
• Communication
• Documentation
• Collaboration
• Problem solving
  
  

What We Offer

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )
  
  

Working hours : As per KSA labor work

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Research, Analyst, and Information Technology
• Industries Hospitals and Health Care

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Join to apply for the Head of Business Analysis role at Noon-The Social Learning Platform .

Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. Our mission is to transform the physical classroom experience by introducing social, group-based learning and AI to make learning fun and effective. Our goal is to provide access to the best teachers for every student, virtually if needed, by blending AI, peer learning, and innovative physical spaces.

About the role: We’re hiring a strategic and analytical Head of Business Analysis to lead a team supporting decision-making, designing solutions, and tracking performance across the organization. This role combines business consulting, data analysis, and creative communication to drive clarity and results.

Key Responsibilities:

• Lead business analysis and dashboard reporting to support leadership decisions
• Design tailored offerings and proposals for sponsorship programs
• Conduct impact assessments and performance evaluations
• Oversee business reports, presentations, and visual content creation
• Manage a team of analysts and designers, ensuring high-quality, timely outputs

Requirements:

• 5+ years of experience, including 3–4 years in management consulting
• Strong slide-making and storytelling skills
• Problem-solving, solution design, and executive reporting expertise
• Proficiency in Power BI, Excel, PowerPoint; design skills a plus
• Excellent communication and stakeholder management skills
• Fluency in Arabic and English

Why work at Noon?

• Addressing key challenges in education—scaling star teachers and making learning engaging
• Leading in edtech innovation on a global scale
• Profitable and well-funded organization
• International, diverse team with growth opportunities
• Committed to equitable access to quality education

If you're excited about shaping the future of education in Saudi Arabia and believe you're a good fit, apply through the job link . We look forward to reviewing your application and exploring how you can contribute to Noon’s mission!

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**Job Title:** Business Analysis Senior Analyst
**Location:** Kingdom of Saudi Arabia (KSA)
**Department:** Information Technology
**Reports To:** IT project Manager - KSA
**Job Summary :** Drive the successful delivery related to KSA market. Where the role will be able to coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. in addition to manage future changes required where he is the point of contacts for future requirements.
**Role Overview:**
The BSA assists in the gathering and analysis of information for developing and modifying IT systems. Assists in determining data and system requirements and the development of system specifications. Prepares diagrams and systems flow charts to describe existing and proposed application. Creates and maintains system documentation in collaboration with architects and team members.
The BA will work closely with the Product Management, Product Owners, Agile team and other subject matter experts to support the refinement of the backlog, working first as a consultant and ending as a mentor, increasing shared understanding of systems across the agile team
**Key Responsibilities:**
+ Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
+ Provide detailed Business Requirement Documents (BRDs) and assist the Product Owners with user stories documentation on Jira to guide development teams and ensure business needs are met.
+ Support development teams with project clarifications and ensure alignment between business and technical teams.
+ Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
+ Act as the Business Analyst for mega client onboarding changes, regulatory changes, and member addition/policy upload projects.
+ Serve as link between business and development teams for pre auth, claims, customer care, and regulatory projects.
+ Work with external project teams, including service providers (e.g., ELM, MASDR) and regulators (e.g., CHI, InsuranceAuthority), to deliver high quality BRDs.
+ Ensure compliance with regulatory requirements and align business processes with client needs.
+ Experience with regulatory changes on regulated systems and services (e.g., Nphies, Najim, CHI upload, TAHAQAQ, Yakeen) - Preferable
+ Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
+ Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations, enhance system functionality, and guide cross functional teams.
+ Technical Proficiency: knowledge in project management tools and agile methodologies, Scrum and Kanban and Confluence
+ Ensure all assigned projects are updated promptly and accurately in the internal project management
+ Share regular status reports with IT management stakeholders, highlighting progress, risks, and next steps.
+ Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
+ Support new joiners by providing guidance on systems, processes, and business analysis activities.
+ Ensure assigned projects are delivered within agreed timelines of the agile delivery team and meets the enterprise quality standards.
**Qualifications:**
+ Bachelor's degree in an IT related field such as, MIS, IT Computer Science, Software Engineering or similar
+ 3+ years of practical experience in a related field/industry
**Skills:**
+ Agile Methodologies
+ Systems Analysis
+ Quality Assurance
+ Agile Product Management
+ Customer focus
+ Communication
+ Documentation
+ Collaboration
+ Problem solving
**What we Offer :**
+ Hybrid mode
+ Flexibly
+ International exposure
+ Pleasant environment ( Cigna KSA got recently certified as "Great Place to Work" )
**Working hours :** As per KSA labor work
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

**Position Summary**

The Business Analysis Associate is responsible for obtaining, interpreting, and defining business requirements, outlining problems, and working with different cross-functional teams to define and deliver amazing solutions. The position will be the key point of contact from the IT team to the business and must oversee the business process analysis and execute the collection, elicitation, and recording of business requirements.

**Major Responsibilities**

Based on interaction with business units, the Senior Business Analyst will propose and document innovative ideas which will drive value to KAPSARC. This includes managing the relations and communication with business and support departments.
- Understand business problems, analyze the need, and devise change strategies, working with the technical teams on suitable solutions.
- Drive change and facilitate stakeholder collaboration.
- Document and evaluate the business case for a proposed change with supported high level project plans.
- Understand business requirements, documenting and simplifying them so they are suitable for technical teams.
- Develop and document user personas, customer journey maps, empathy maps and conduct sessions based on design thinking practice.
- Requirements modeling using UML, and supporting User Acceptance processes.
- Document non-functional requirements from business by asking specific questions such as expected performance per user request.
- Locate inefficiencies, present opportunities, and process recommendations, implemented via IT and technological solutions.
- Using different analytical techniques and tools, to document business and non-functional requirements (such as expected performance).
- Connecting and bridging domain experts and technology experts by explaining technical terminology to business teams and business requirements to technical teams.
- Working with business to understand the issues/bottlenecks/opportunities and document, in business terms, possible solutions.
- Gathering, identifying, documenting of business requirements, and simplifying them, so that they are easily understood across the whole team. Use tools and techniques to produce high level wireframes and concepts to present to the business teams.
- Supporting business transition and helping to establish change.
- Work in an agile way to ensure the requirements are properly translated into user stories with suitable acceptance criteria.
- Be able to interpret economic and mathematical information and construct attractive charts and diagrams.
- Must be able to produce impressive reports, PowerPoint slides and presentations.
- Translate the research requirements into user stories using Agile tools (such as Azure DevOps).
- Build and maintain trusted relationships with directors, senior managers, and business partners across the organization.
- Produce clear and visually interesting diagrams to explain processes, flow and concepts as required using tools such as Microsoft Visio and PowerPoint.
- Help business stakeholders to embrace digital solutions and new ways of working to drive greater efficiencies and meet their business priorities.
- Ensure customer satisfaction by coordinating the delivery of services to IT key internal customers.
- Understand business challenges and priorities and act as the trusted advisor when it comes to service and technology solutions.
- Responsible for helping to capture, stimulate, prioritize, and shape business demand and lead value delivery.
- Working cross-functionally to successfully align, plan both technical and business initiatives, from conception through to delivery.
- Stakeholder management at all levels of an organization.
- Understanding business demand by working with business units and producing demand management plans.
- Contribute to creating a Digital Transformation Strategy roadmap.
- Lead the project through implementation.
- Identify and reduce risk of failure.
- Must be able to ask and negotiate difficult questions with stakeholders, business, and technical team.
- Must be able to explain, recommend and present newer business processes, business innovations, customer journey maps, interaction, and process flows.
- Proven experience of value stream mapping, documenting customer profile and journey map.
- Able to come up with key performance indicators and key risk indicators.
- Represent IT in non-technical meetings, explaining and presenting concepts to business users.
- Monitor and make action plans to improve user satisfaction score across IT functions.
- Demonstrate a good level of technical knowledge including current, emerging, and future technology market trends and their impact on the business.

**Qualifications**
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or any other related field, with 4-7 years of relevant experience, or
- Master’s degree in Information Technology, Computer Science, Engineering, Busin

Account Director - Qualitative Market Research

A leading global market research company is seeking an Account Director with a strong background in qualitative research to lead their Riyadh office in Saudi Arabia. The successful candidate will be fully responsible for achieving profitability and revenue targets across a diverse client portfolio. They will provide strategic marketing insights based on market research data, ensuring high-quality deliverables within deadlines.

Key responsibilities include:

1. Driving growth and profitability within designated sectors, contributing to the annual business plan.
2. Developing solutions to overcome barriers to profitability and growth.
3. Achieving annual gross margin and profit targets.
4. Pricing strategies to ensure success and profitability.
5. Managing revenue of 3-4 million AED.
6. Generating RFPs and maintaining the integrity of proposals and pitches.
7. Designing projects within budget while maximizing client spend.
8. Collaborating with teams and suppliers to improve processes for client benefit.
9. Negotiating with clients on project scope changes.
10. Ensuring client deliverables meet expectations and exemplify excellence.
11. Demonstrating thought leadership in the market research field.
12. Identifying and developing new clients, while nurturing existing relationships through research excellence.
13. Understanding client business and market dynamics thoroughly.
14. Motivating the team through clear communication and leadership.
15. Leading account strategy development and team communication.
16. Setting objectives and development plans for direct reports aligned with company strategy.

Language requirements:

• Arabic - Fluent/Excellent
• English - Fluent/Excellent

Additional requirements:

• Own a car and have a driving license.

Experience and Skills:

• Educational background in a related field (BA/MA/BCom).
• Minimum of 6 years relevant experience in market research and analysis.
• Managerial experience.
• Knowledge of qualitative and quantitative research methodologies.
• Ability to advise on research methodologies and products.
• Data analysis and interpretation skills.
• Understanding of marketing processes and project management.
• Excellent presentation skills.
• Proficiency in Microsoft Office.
• Fluency in Arabic and English.

About the Company

HR Source Consulting is a leading Human Resources consultancy serving clients across the MENA region. We specialize in HR planning and solutions across various sectors including IT, media, FMCG, and more. We provide tailored recruitment, HR services, and solutions such as salary surveys, outplacement, and relocation services. Our goal is to deliver comprehensive HR solutions at all organizational levels, ensuring client satisfaction through dedicated service and expertise.

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Freelance Market Research Consultant (B2B, Saudi Arabia)

Department: Market Research / Project Management

Employment Type: Freelance

Location: Saudi Arabia

Description

FMC Group is a German-owned full-service consulting company with 25 years of experience supporting international companies with market entry and business development in emerging markets. We currently operate in Turkey, North Africa, the UAE, and Singapore, and we are now expanding our presence in Saudi Arabia.

Our Research Services Competence Centre provides tailored B2B market research, partner search, and market visits across various industrial and professional sectors. To support this growth, we are looking for freelance consultants in Saudi Arabia with a strategic mindset and strong business orientation.

Key Responsibilities

• Conducting in-depth desk research using local and regional sources, databases, and publications
• Identifying and interviewing industry experts, companies, and relevant stakeholders to gather firsthand insights
• Analyzing findings and preparing clear, structured reports in English
• Collaborating with the FMC team remotely and providing cultural or other business insights
• Providing on-the-ground support during fieldwork or client engagements as required

Skills, Knowledge and Expertise

· Bachelor’s degree (Master’s degree preferred)

· Minimum 5 years of business experience, ideally in business development, strategic planning, consulting, or market research in B2B/industries

· Strong understanding of the business landscape in Saudi Arabia; GCC experience is a plus

· Experience with industry or company research, mapping stakeholder ecosystems, and structuring findings

· Native-level Arabic and excellent English communication skills (verbal and written)

· Proficient in Microsoft Office (Excel, Word, PowerPoint)

· Analytical thinker with attention to detail and structured working style

· Reliable, self-motivated, and detail-oriented

· Comfortable with remote collaboration and flexible schedules

· No travel restrictions (in case occasional in-person meetings are needed)

Benefits

What We Offer

· Flexible project-based collaboration with an international consulting firm

· Opportunity to work on impactful projects with global clients

· Remote working setup with autonomy and cross-border engagement

· Long-term collaboration opportunities in future projects across the region

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concertare GmbH has been carrying out market research and consulting projects in over 20 countries as part of its business activities for more than 20 years. As a
company specialising in mystery shopping, we work with leading companies,
particularly in the automotive sector.

Tasks

For our company we are looking for freelance mystery shoppers to carry out test consultations, test calls or test purchases on an occasional or regular basis.

The tasks can vary per project. Most common are projects in which you check predetermined items in a shop. You always act as a normal customer and are not identifiable as a test customer.

I

**Requirements**:
What you should bring

**with you**:

- Reliability
- Accuracy
- Driving licence is

an advantage
- experience
- E-mail address and

internet access

**Benefits**:
**What we offer**:
Home office

Free working hours

Attractive remuneration

We are looking forward to your registration in our portal.

Market Intelligence and Research Director

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description
Generic Accountabilities:
Strategic Contribution
• Develop and ensure effective cascading of the strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
• Drive the continuous achievement of quality and customer experience standards in line with the overall business strategy.
People Management
• Manage the effective achievement of assigned objectives through the leadership of the department by setting of individual objectives, managing performance, developing, and motivating staff to maximize sectional performance.
• Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the organization.
Budgeting and Financial Performance
• Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.
Policies, Systems, Processes & Procedures
• Manage the effective implementation of department policies, procedures and controls covering all areas of assigned department activities so that all relevant procedural/regulatory requirements are fulfilled while delivering a quality, cost-effective service.
Continuous Improvement
• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
Customer Service Excellence
• Manage the implementation of processes for successful client relationship management to enhance the customer journey in line with SPL s customer experience strategy.
• Review and enhance customer experience management processes and procedures, monitor compliance to defined quality standards to ensure productivity and consistency of process performance.
• Lead and guide the team to ensure proactive engagement with clients and provide solutions to achieve optimum client satisfaction and brand loyalty for SPL.
Reporting
• Ensure that all department reports are prepared timely and accurately and meet SPL requirements, policies, and quality standards.
Job Specific Accountabilities:
• Collaborate with data analysts to translate consumer data into functional and accessible information that can help the organization change or revise a product, service, marketing strategy, or sales tactic.
• Manage strong client and vendor relationships to deliver consumer information that has a direct effect on the organization s business goals and ROI.
• Manage the building of industry benchmarking to forecast market risks to SPL s market positions and execute mitigation plans.
• Develop internal market insight tools and capabilities not relying only on agency services
• Provide insight on new opportunities to target from local and global market research.
• Support in the collection and study of information about customers, sales trends, products, and services to achieve SPL s future business and marketing plans.
Skills
• Sales Strategy & Planning
• Data analytical skill set (MS Excel and PPT)
• Market Insights
• Sales Concepts Knowledge
• Sales Lead Generation / Management
• Revenue Forecasting
• Customer Complaint Management
• Relationship Management

Company Industry

• Logistics
• Transportation
• Warehousing
• Courier

Department / Functional Area

• Marketing
• Brand Management
• Marketing Research
• Digital Marketing

Keywords

• Market Intelligence And Research Director

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