185 Implementation Specialist jobs in Saudi Arabia

Description
Job Description:
We are seeking a detail-oriented technical consultant who gets things done, done. You are a techno-functional expert, with a strong background in non-cost process management (Quality, Health & Safety, Environment, Risk). You are looking to join a small, collaborative project team that applies Enstoa's innovative project delivery approach. You are flexible, keen to travel and work from client offices, able to adapt your communication strategies based on your audience, and willing to try new ways of managing and delivering projects. A deep knowledge of Oracle's Unifier, Oracle's OPC, Enablon's Software, as well as other non-cost project management software applications is highly rated, but not essential. Enablon software is a must.

You communicate to your team members and to our clients with precision. You use data as a decision-making partner. You are confident to share what you know and humble to learn what you don't. You have knowledge of the industry standards applicable to these mentioned functional areas.

Responsibilities
Techno-functional expert to facilitate application configuration

Owns deliverables or parts of deliverables

Contribute to content development as needed for non-cost PMIS artifacts

Owns delivery KPI's and reporting on a given engagement

Collaborate with your Enstoa team to develop project plans and schedules and communicate key milestones both internally and to clients

Ensure on-time delivery of the deliverables we provide to our clients

Ensure professional, polished deliverables are presented to our clients

Plan and coordinate meetings and workshops among internal team members and clients

Support our business development efforts through proposal preparation and review

Holding self and others accountable to performance to plan the SOWs

Comply with Enstoa's procedures to manage project budget, financials, and profit and loss

Use existing tools and processes to capture accurate project reporting

Schedule meetings, capture meeting minutes

Escalate rapidly when PMO process is not being adhered to

Report to Delivery lead of the project as seen as appropriate

Requirements
Core Qualifications:

Technical experience and skills (requirements gathering, configuration, Test script, dashboarding, report building) of related software applications to manage Quality, H&S, Environment and Risk

Translate client requirements into system configuration specifications

System integration

Functional experience in the respective management areas (of Q, H&S, E and Risk)

Good communication skills.

5+ years of experience in a related field

Preferred Qualifications
Technical software certifications

Certifications/qualification as practitioner of Q, H&S, E and Risk

Experience with Construction Project Management

Knowledge of dashboard tools (e.g. QlikView, Tableau, Power BI, etc.), SQL, Nabsic

About The Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

About Our Team
As a Clinical Implementation Specialist, you are a part of the Customer Success team which is focused on delighting the customer. As a team we do this by providing critical implementation and project management, clinically focused product adoption and engagement services, customized training programs, and commercial readiness / go-to-market support.

About The Role
As a Clinical Implementation Specialist, you will play a pivotal role in driving the successful implementation of our Clinical Solutions for a diverse range of healthcare clients. You will lead complex projects and manage high-profile accounts while ensuring exceptional service delivery and customer satisfaction. Your expertise in clinical workflows, project management, and stakeholder engagement will be critical to the success of our clients and the overall impact of our solutions.

Responsibilities

• Lead the implementation of Clinical Solutions for large and complex healthcare organizations, ensuring alignment with client goals and timelines.
• Develop and maintain comprehensive project plans, including milestones, timelines, and resource allocation, while adapting to evolving client needs.
• Serve as the primary point of contact for key stakeholders, including clinical leadership and executive sponsors, to ensure clear communication and alignment on project objectives.
• Conduct in-depth assessments of client requirements, workflows, and operational challenges to tailor implementation strategies effectively.
• Collaborate with cross-functional teams, including Product, Technology, and Subject Matter Experts, to ensure the delivery of relevant solutions and address any technical issues.
• Provide virtual and on-site training and support for clients, ensuring that staff are proficient in utilizing our products to enhance patient care.
• Identify potential risks and challenges during implementation and proactively develop strategies to mitigate them, ensuring high levels of customer satisfaction.
• Analyze client feedback and implementation outcomes to drive continuous improvement in processes and service delivery.
• Stay current with industry trends, clinical best practices, and product updates to provide informed recommendations to clients

Requirements

• Current Registered Nurse or Medical Doctor/Physician licensure with direct patient care experience.
• Fluent in English and Arabic.
• Minimum of 5 years of experience in clinical implementation, customer engagement, or consulting within the healthcare sector.
• Strong experience with Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Allscripts/Altera) and clinical informatics.
• Proven project management experience, with a track record of delivering complex projects on time and within scope.
• Excellent communication, presentation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Strong problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Ability to work collaboratively in a matrixed organization and across functional teams.
• Willingness to travel to client sites in the region as needed (up to 50% of time).
• Project Management Professional (PMP) certification is a plus.

• Full setup of Zoho One (CRM, Books, Creator, People, WorkDrive, Campaigns).
• Configure core structure: users, departments, roles, permissions, and email integration.
• Set up CRM workflows: Leads, Deals, Contacts with Blueprints and Automations.
• Configure Zoho Books with Saudi VAT (15%) and customize invoice/quotation templates.
• Develop applications in Zoho Creator (e.g., trip expenses, guides, ticket tracking).
• Build dashboards and reports in Zoho Analytics.
• Provide training and support for staff on Zoho usage.

Requirements:

• Proven experience in implementing and configuring Zoho One end-to-end.
• Strong and proven knowledge of Zoho applications (CRM, Books, Creator, People, Analytics).
• Proficiency in Deluge scripting and Zoho API.
• Experience integrating with local and international payment gateways.
• Excellent English communication skills (Arabic is a plus).

Benefits:

• Opportunity to design and implement Zoho from scratch for a growing tourism company.
• Long-term contract with performance-based bonuses.

Job Type: Full-time

Overview:

We are looking for a freelance ITSM Specialist to implement IT service management platforms that improve IT support and governance for small businesses.

Responsibilities:

• Configure ITSM tools (Zoho Desk, ServiceNow, ManageEngine, Jira).
• Implement ticketing, incident, problem, and change management processes.
• Set up SLAs, reports, and dashboards.
• Provide knowledge transfer and staff training.

Requirements:

• Hands-on ITSM implementation experience (preferably ITIL-certified).
• Expertise with cloud-based ITSM platforms.
• Strong process improvement and documentation skills.
• Ability to work with non-technical business users.

Contract Type: Freelance / Remote / Project-based.

Job Types: Part-time, Temporary, Contract

Ability to commute/relocate:

• Riyadh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How long of experience you have with ITSM?
• Are you fully available for the freelancing opportunity or you have certain available free time ? Please specify.
• This job is for freelancing or project basis agreement. However, if a permanent job is to be offered will you accept it ? what will be your expected salary ?

Overview:

We are seeking an experienced AI Implementation Specialist (freelance) to design and deploy AI solutions that help small businesses automate tasks, improve decision-making, and enhance customer engagement.

Responsibilities:

• Analyze client needs and propose AI-driven solutions.
• Build and deploy ML/NLP models tailored to business requirements.
• Integrate AI tools with CRM, ERP, or cloud platforms.
• Provide documentation and training to end users.

Requirements:

• Proven experience in AI/ML projects (NLP, predictive analytics, or automation).
• Hands-on expertise with AI platforms (Azure AI, OpenAI, TensorFlow, etc.).
• Strong problem-solving and client-facing communication skills.
• Prior experience working with SMEs is a plus.

Contract Type: Freelance / Remote / Project-based.

Job Types: Part-time, Temporary, Contract

Ability to commute/relocate:

• Riyadh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How long of experience you have with AI?
• Will you be able to reliably commute or relocate to Riyadh for this job?
• Are you fully available for the freelancing opportunity or you have certain available free time ? Please specify.
• This job is for freelancing or project basis agreement. However, if a permanent job is to be offered will you accept it ? what will be your expected salary ?

Acute Care Technology

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

Job Summary:

The Clinical Implementation Specialist is responsible for supporting the Hospital and EMS Sales Teams in Middle East and Africa by providing world-class training and deployment of ZOLLs Resuscitation products.

This role would be ideal for someone with clinical training experience (12-Lead, ETCO2, etc.) ideally at Instructor/Coordinator level.

There will be high levels of travel in the region - 75% - and occasional travel to Europe.

Essential Functions

• Create customized product Training Programs for ZOLL Customers and ZOLL Consultant Educators
• Train and assess ZOLL Consultant Educators
• Plan and support customer training in Strategic accounts
• Perform product 'Train the Trainer' education for customers
• Conduct product End User Training
• Participate in product related, Sales Training for new Business Partners
• Participating in Marketing Feedback for continuous product enhancement
• Ability to recognize and escalate any potential issues to internal teams

Skill Requirements:

• Paramedic or nurse with a minimum of 5 years of experience in critical or emergency care setting.
• ALS/APLS/ACLS Provider, ideally Instructor
• Fluent in English and Arabic.
• Ability to lift 12 Kilograms
• Excellent written and verbal communication skills
• Strong proactive approach
• Excellent organization and analytical skills

#LI-AK1

Company Description

At HITC, we are a versatile provider catering to all your digital needs. From cutting-edge website design to bespoke software development, and strategic digital marketing solutions, we offer comprehensive services to drive your digital transformation. Our team is dedicated to delivering high-quality solutions tailored to meet the unique needs of each client.

Role Description

This is a full-time, on-site role for a System Integration Specialist located in Riyadh, Saudi Arabia. The System Integration Specialist will be responsible for analyzing system requirements, troubleshooting integration issues, providing technical support, and developing software solutions. This role involves ensuring smooth integration of software systems, collaborating with various teams to optimize systems engineering processes, and maintaining robust system performance.

Qualifications

• Strong Analytical Skills and Troubleshooting abilities
• Technical Support experience
• Proficiency in Software Development
• Knowledge in Systems Engineering
• Excellent problem-solving skills
• Ability to work collaboratively in a team environment
• Bachelor's degree in Computer Science, Engineering, or related field
• Experience in the software development industry is a plus

Job Description:

Parsons are seeking a highly qualified Autodesk Construction Cloud Implementation Specialist (Build & Cost Module) to join our team. In this position, you will apply your expertise in the implementation of project management information systems across major client programs and contribute as an integral member of the implementation delivery team at Parsons in EMEA. At this level, the PMIS Functional Specialist possesses the necessary implementation experience with PMIS systems, has project management skills, technology skills, and client handling experience as a part of the project and program management team to operate independently on assigned projects, while also leading other PMIS technical specialists in cross skilling on ACC technology related implementations.

• Responsible for the implementation, configuration, and administration of PMIS modules to meet our internal project requirements on ACC platform.

• Lead requirement elicitation workshops with the Parsons management teams on the Program. Lead information-gathering sessions with various stakeholders, analyze requirements and engineer solutions on PMIS meet to business needs on the program.

• Ensure the PMIS system is inline with the PMPs written by function leads and SMEs on the Program, highlight any deviations to the program leadership team.

• Guide PMIS Technical specialist in addressing client systems related integration scenarios between technologies such as PMIS and ERP or PMIS and any specialist technology platforms used by the clients, must possess awareness of APIs for project managing the delivery of integration programs.

• Utilize your functional skills earned on ACC build and cost modules to build a PMIS platform engineered to our Project management framework standards. Lead solution deployments on projects supported internally with PMIS using our ACC modules on build and cost.

• Implement Dashboard / report designs in Power Bi as received from the program reporting manager based on the data model built by PMIS technical specialist from PMIS datasets in SSRS database or take complete ownership to build dashboard visuals and build data models in PowerBI layer to enable data analysis in Power BI for our Program management team.

• Prepare functional documentation like requirement document, UAT scripts and user guides to deliver training programs to the program user team.

• Coordinate and review solutions designs with key stakeholders.

• Manage Day-to-day software support operation with PMIS technical specialist.

• Own the implementation baseline schedule and actively work on re-baselining the implementation schedules when the PMIS project is faced with new requirements from regional SMEs.

• Produce weekly progress reports on the PMIS implementation project and ensure the Program management team of the PMIS implementation status.

• Enforce our Parsons implementation methodology on PMIS implementation projects and produce related documents in line with our implementation methodology for requirements, module designs, UAT and User acceptance tests.

• Manage stakeholder relations with our clients, program leadership team and SME / lead staff on the program; also ensure weekly and monthly touch points with the corporate PMIS consulting practice.

• Bachelor’s degree in computer science, Computer Application, IT or from relevant engineering field from an accredited University/ Institute.

• Minimum 5-7 years of related work experience working on ACC implementation projects handling design adoption and roll out of cost modules for a PMIS requirement.

• You must have experience in implementing/administering ACC cost and build solutions.

• Preferably demonstrate proficiency in Advanced Query-Based Reporting with SSRS and using ACC custom dashboard build.

• You must also possess the ability to use Business Analytics tools languages such as Microsoft Power BI; it is desirable to have the ability to write DAX Queries and SQL queries for report writing.

• You must demonstrate awareness of how to lead Technical specialists using REST APIs to build integration programs using programs such as Java, .NET

• Knowledge of project management and construction management environments is must. Must possess 5+ years of experience of program experience which could be client side / IT consultancy side/ program consultancy side of programs.

• You must possess a professional level written and verbal communication proficiency in English. Arabic is only an advantage.

• Must show experience in client-facing roles handling clients; the ability to design solutions, please note offshore developer roles or system admin experience does not count.

• Organizational, and interpersonal skills, as well as a demonstrated ability to interact effectively with project personnel and management.

• A collegiate, team-player attitude.

• Has the ability to adapt to new learning requirements to become self-proficient in new technology requests.

• Self-starter mentality.

• Ability to perform independent research to go through learning tracks and course material to solve functional challenges for a PMIS product.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to