370 Hospitality jobs in Saudi Arabia

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting‑edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics.

The Hospitality Lead oversees a mixture of specialties including Customer Service, Reception, Administrative Support, and Office Management. This role is responsible for creating a welcoming environment and seamless experience for all of TAIT’s visitors, supporting customers and global team members with travel arrangements/local logistics, supporting client visits, and managing the entrances in our Riyadh location. This role will also help support some members of the executive team with client‑specific support tasks.

• Create a welcoming environment for visitors, clients and contractors
• Travel and logistics support – providing support with planning and coordinating local and international travel arrangements for both clients and internal staff
• Support with the coordination of meetings and conferences – coordinating and overseeing client visits including securing facilities to host meetings, arranging catering and other related tasks
• Overseeing the front of house/reception areas – create a welcoming and professional environment
• Administrative requests from time to time in support of shared services and/or other departmental needs
• Assisting the Executive and Senior Leadership teams with ad‑hoc tasks as required
• Proactively taking inventory of office supplies and replenishing as and when required. Own the reorder process for all office supplies and canteen supplies
• Assisting and/or managing the organization of company events
• Maintain office credit card and process monthly expenses for office supplies for approval and system entry
• Promptly and professionally handle incoming calls and direct them to appropriate person, taking messages where necessary. Ensure calls are logged onto the CRM for future tracking and reference
• Executive support – Supporting members of the senior team with client‑specific support tasks when required
• Communicate with clients and guests ahead of their visit, offering assistance and ensuring they feel welcomed and expected
• Treat every visitor as a VIP and provide intuitive guidance (clients, vendors, staff)
• Ensure visitors are correctly signed into the building and have correct parking permits and badges where required
• General administrative support – assist with general administrative duties, special projects and ad‑hoc client requests as assigned
• Sort all mail and distribute it throughout the office, coordinating ingoing and outgoing mail
• Process incoming invoices for credit card payment
• Maintain an active Employee roster to reference for phone requests that are not in the system, as well as safety for the front desk with recently terminated employees
• Management of fleet – booking cars and ensuring correct documentation is taken and filed
• Management and coordination for office lease documentation
• Recording and liaising for office governmental documentation validity and renewal such as trade license, establishment cards, registration, etc.
• Building relationships to develop an understanding of regular visiting clients and their requirements to ensure their visit is seamless and productive including appropriate visa requirements for entrance status to MENA region countries
• Supply management – responsible for the order and management of office supplies, kitchen supplies and supermarket food orders
• Coordinate and facilitate any repairs, visits, inspections or similar via third‑party contractors
• Day to day office and facilities management, coordination and organization
• Ensuring alignment with global hospitality team goals and expectations and as well as alignment with hospitality manager
• Adhere to all company safety policies and procedures
• Attend meetings, seminars, and training sessions as required
• Perform assigned duties according to the policies and expectations prescribed by the company

• Minimum 2 years relevant work experience, entertainment industry experience is a plus
• Customer service experience
• Excellent written and verbal communication skills
• No degree is required

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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We are seeking an experienced and dedicated Hospitality Supervisor to leadand manage the daily operations of our facilities in prestigiousResidentialCommunity. In this role, you will play a crucial part in organising andoverseeing all activities to ensure a seamless and exceptional customerexperience. As a leader and problem solver, you will guide and support ourteam, empowering them to reach their full potential.Your responsibilities will encompass coordinating various functions,implementing efficient processes, and maintaining high-quality standardsthroughout the organisation. Excellent communication and organisationalskills are vital for effectively liaising with staff, customers, and otherstakeholders.We are looking for a candidate with a proven track record in the hospitalityindustry, a passion for delivering outstanding service, and the ability toinspire and motivate others. Join our team and contribute to creatingmemorable experiences for our guests while driving the success of ourhospitality operations.Responsibilities

• Oversee front desk operations, housekeeping, food and beverageservices and other guest-related functions.
• Developing and implementing policies, procedures and standards toenhance guest satisfaction, streamline operations and maintaincompliance with industry regulations.
• Maintaining relationships with vendors, suppliers and partners toensure quality products and services.
• Handling guest feedback and resolving complaints or issues promptlyand satisfactorily. Supervise and manage all aspects of the hospitality department,including front desk operations, reservations, guest services andhousekeeping.
• Ensure a high level of customer service by leading and motivating thehospitality team, setting performance expectations and providingongoing training and development.
• Collaborate with other departments, such as food and beverage,events and facilities, to ensure seamless coordination and delivery ofservices to guests.
• Coordinate reservations and optimise occupancy rates, maximisingrevenue and maintaining accurate booking records.
• Monitor guest feedback and satisfaction metrics, implementingimprovement initiatives based on feedback and trends.
• Conduct regular inspections to ensure cleanliness, functionality andmaintenance of guest rooms and common areas.
• Manage vendor relationships, negotiate contracts and ensure qualityand cost-effective service delivery.
• Stay updated on industry trends, best practices and emergingtechnologies in the hospitality field, continuously seekingopportunities to enhance guest experiences.
• Manage guest inquiries and concerns, coordinating reservations,optimising occupancy rates and maintaining high standards ofcleanliness and comfort throughout the hotel premises.
• Hire qualified personnel according to standards
• Ensure supplies and equipment are adequate in quantity and quality
• Handle customer complaints when necessary
• Coordinate the events with the Client.
• Assume responsibility of budgeting and monitoring expenses
• Enforce adherence to regulations and quality standards
• Ensure all records are kept properly and consistently Review and prepare reports for senior management
• Ensure a seamless and exceptional guest service and customerexperience.

• Proven experience as hospitality Supervisor.
• BA in Hospitality and Event Planning.
• Hotel Management Certificate.
• Hands-on experience in customer service or sales
• Solid understanding of hospitality procedures and best practices
• Knowledge of quality standards (e.g. ISO)
• Proficient in MS Office and relevant software (e.g. ERP)
• Excellent organizational and leadership skills
• Outstanding communication (verbal and written) and interpersonalskills
• Problem-solving aptitude
• BSc/BA in hospitality management

Job Description – Hospitality Manager

Job Title: Hospitality Manager

Department: Hospitality and Events Coordination

Direct Manager: Operations Manager

Job Objective: Ensure the provision of high-quality hospitality services at events and daily activities, and achieve guest satisfaction by organizing and coordinating all service elements.

Detailed Tasks:

First: Planning and Organizing

Prepare comprehensive operational plans for daily hospitality operations and special events.

Design precise schedules for coffee breaks, meals, and welcoming guests.

Determine human and material resource needs for each event in advance.

Coordinate reservations and preparations with suppliers and service providers.

Second: Team Management and Suppliers

Supervise hospitality teams and assign tasks according to the schedule.

Train staff on service standards and professional protocols.

Evaluate the performance of external service providers and ensure their adherence to standards.

Address any operational or emergency challenges during events.

Third: Service Implementation

Ensure the readiness of hospitality areas in terms of cleanliness, organization, and availability of materials.

Supervise the presentation of beverages and meals in a professional and coordinated manner.

Follow up on the implementation of protocols for welcoming VIPs and official guests.

Ensure that special guest needs, such as dietary requirements or personal preferences, are met.

Fourth: Documentation and Reporting

Prepare operational reports after each event, including observations and recommendations.

Document resource consumption and provide preliminary financial reports.

Update supplier databases, menus, and scheduling.

Fifth: Continuous Improvement

Analyze guest and team feedback to improve service quality.

Propose development solutions in hospitality methods and equipment.

Follow up on the latest trends in the hospitality industry and implement appropriate ones.

Required Qualifications:

Bachelor's degree in Tourism and Hotel Management, Hospitality Management, or a related field.

At least 3 years of experience in hospitality or event management, with a proven track record in coordinating services.

Proficient in both spoken and written Arabic and English.

Strong organizational and communication skills, with the ability to work under pressure and handle fine details.

Job Description - Hospitality Manager

Job Title: Hospitality Manager

Department: Hospitality and Events Coordination

Direct Manager: Operations Manager

Job Objective: Ensure high-quality hospitality services are provided at events and daily activities, and ensure guest satisfaction by organizing and coordinating all service elements.

Detailed Tasks:

First: Planning and Organizing

Prepare comprehensive operational plans for daily hospitality operations and special events.

Design accurate schedules for coffee breaks, meals, and welcoming guests.

Determine human and material resource needs for each event in advance.

Coordinate bookings and preparations with suppliers and service providers.

Second: Team and Supplier Management

Supervise hospitality teams and assign tasks according to the schedule.

Train staff on service standards and professional protocols.

Evaluate the performance of external service providers and ensure their adherence to standards.

Address any operational or emergency challenges during events.

Third: Service Implementation

Ensure the readiness of hospitality venues in terms of cleanliness, organization, and availability of materials.

Oversee the professional and coordinated presentation of beverages and meals.

Monitor the implementation of protocols for welcoming VIPs and official guests.

Ensure that special guest needs, such as dietary requirements or personal preferences, are met.

Fourth: Documentation and Reporting

Prepare operational reports after each event, including observations and recommendations.

Document resource consumption and submit preliminary financial reports.

Update supplier databases, menus, and schedules.

Fifth: Continuous Improvement

Analyze guest and team feedback to improve service quality.

Propose development solutions for hospitality methods and equipment.

Follow up on the latest trends in the hospitality sector and implement appropriate solutions.

Required Qualifications:

Bachelor's degree in Tourism and Hotel Management, Hospitality Management, or a related field.

At least three years of experience in hospitality or event management, with a proven track record in service coordination.

Proficient in both written and spoken Arabic and English.

Strong organizational and communication skills, with the ability to work under pressure and handle the smallest details.

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Hospitality Lead oversees a mixture of specialties including Customer Service, Reception, Administrative Support, and Office Management. This role is responsible for creating a welcoming environment and seamless experience for all of TAIT's visitors, supporting customers and global team members with travel arrangements/local logistics, supporting client visits, and managing the entrances in our Riyadh location. This role will also help support some members of the executive team with client-specific support tasks.

Responsibilities

• Create a welcoming environment for visitors, clients and contractors
• Travel and logistics support – providing support with planning and coordinating local and international travel arrangements for both clients and internal staff
• Support with the coordination of meetings and conferences – coordinating and overseeing client visits including securing facilities to host meetings, arranging catering and other related tasks
• Overseeing the front of house/reception areas – create a welcoming and professional environment
• Administrative requests from time to time in support of shared services and/or other departmental needs
• Assisting the Executive and Senior Leadership teams with ad-hoc tasks as required
• Proactively taking inventory of office supplies and replenishing as and when required. Own the reorder process for all office supplies and canteen supplies
• Assisting and/or managing the organization of company events
• Maintain office credit card and process monthly expenses for office supplies for approval and system entry
• Promptly and professionally handle incoming calls and direct them to appropriate person, taking messages where necessary. Ensure calls are logged onto the CRM for future tracking and reference
• Executive support – Supporting members of the senior team with client-specific support tasks when required
• Communicate with clients and guests ahead of their visit, offering assistance and ensuring they feel welcomed and expected
• Treat every visitor as a VIP and provide intuitive guidance (clients, vendors, staff)
• Ensure visitors are correctly signed into the building and have correct parking permits and badges where required
• General administrative support – assist with general administrative duties, special projects and ad-hoc client requests as assigned
• Sort all mail and distribute it throughout the office, coordinating ingoing and outgoing mail
• Process incoming invoices for credit card payment
• Maintain an active Employee roster to reference for phone requests that are not in the system, as well as safety for the front desk with recently terminated employees
• Management of fleet – Booking cars and ensuring correct documentation is taken and filed
• Management and coordination for office Lease documentation
• Recording and liaising for office Governmental documentation validity and renewal such as Trade license, establishment cards, registration, etc.)
• Building relationships to develop an understanding of regular visiting clients and their requirements to ensure their visit is seamless and productive including appropriate visa requirements for entrance status to MENA region countries
• Supply management – responsible for the order and management of office supplies, kitchen supplies and supermarket food orders
• Coordinate and facilitate any repairs, visits, inspections or similar via third party contractors
• Day to day office and facilities management, coordination and organization
• Ensuring alignment with Global Hospitality team goals and expectations and as well as alignment with Hospitality Manager
• Adhere to all company safety policies and procedures
• Attend meetings, seminars, and training sessions as required
• Perform assigned duties according to the policies and expectations prescribed by the company

Position Requirements

• Minimum 2 years relevant work experience, entertainment industry experience is a plus
• Customer service experience
• Excellent written and verbal communication skills
• No degree is required

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

The Hospitality Operations programme equips culinary and food & beverage professionals with advanced skills, technical expertise, and leadership abilities to excel in management and supervisory roles.

The programme covers essential areas such as front office operations, hospitality sales and marketing, and restaurant accounting, positioning participants for roles like Assistant Manager, Team Leader, and Supervisor within Qiddiya's F&B establishments.

• Nationality: Saudi National
• Education: Bachelor's Degree or higher
• Years of experience: Not Applicable
• English Proficienecy: Fluency in English required
• Availability: Full-time availability and commitment to attend the entire programme
• Required documents: CV

The Hospitality Operations programme equips culinary and food & beverage professionals with advanced skills, technical expertise, and leadership abilities to excel in management and supervisory roles.

The programme covers essential areas such as front office operations, hospitality sales and marketing, and restaurant accounting, positioning participants for roles like Assistant Manager, Team Leader, and Supervisor within Qiddiya's F&B establishments.

• Nationality: Saudi National
• Education: Bachelor's Degree or higher
• Years of experience: Not Applicable
• English proficiency: Fluency in English required
• Availability: Full-time availability and commitment to attend the entire programme
• Required documents: CV

• Internship

• Full-time

• Other

The Hospitality Operations programme equips culinary and food & beverage professionals with advanced skills, technical expertise, and leadership abilities to excel in management and supervisory roles.

The programme covers essential areas such as front office operations, hospitality sales and marketing, and restaurant accounting, positioning participants for roles like Assistant Manager, Team Leader, and Supervisor within Qiddiya's F&B establishments.

• Nationality: Saudi National
• Education: Bachelor's Degree or higher
• Years of experience: Not Applicable
• English Proficienecy: Fluency in English required
• Availability: Full-time availability and commitment to attend the entire programme
• Required documents: CV