116 Help Desk Support jobs in Saudi Arabia

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms, and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our cooperation within G+D.

The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

• Maintain essential IT helpdesk operations, including all computer systems, network tools, and software.
• Maintain and monitor all desk devices' health.
• Maintain and manage Voice over IP system.
• Maintain IT assets.

• Manage endpoint devices (PC, Laptop, IP devices, etc.) in MBCC facility in Dammam.
• Support endpoint hardware and software for employees and customers.
• Create, deploy, and maintain endpoint images.
• Maintain integration between endpoint computers and devices like weighing scales, barcode printers, barcode scanners, printers, speakers, microphones, bill counters, coin counters, etc.
• Apply software patches and updates to endpoint computers and devices.
• Maintain and troubleshoot IT equipment such as laptops, PCs, printers, and related input/output devices.
• Perform preventive and routine maintenance on endpoint devices.
• Maintain and manage file and print servers.
• Audit endpoint devices regularly for security compliance.
• Manage Windows Server Update Service to ensure automatic updates.
• Monitor and manage network interfaces on access layer network devices.
• Monitor antimalware servers and prepare endpoint protection reports.
• Manage Active Directory users and computers delegated by the IT team lead.
• Implement and ensure compliance with IT security standards for endpoint devices.
• Manage physical security for employees and devices according to operational standards.
• Support security team in deploying CCTV devices and cameras.
• Receive IT incident reports from employees via phone, email, or communication systems.
• Respond to and update IT tickets in the ticketing system.
• Escalate issues to higher support levels as per ITIL standards.
• Maintain user accounts and mailboxes for employees and devices.
• Prepare daily, weekly, and monthly reports related to endpoint devices or user accounts.
• Work in one of three shifts to meet business requirements.
• Perform additional duties as directed by the IT Team lead.

• Saudi nationals
• Minimum 2 years of experience
• Experience working in a busy environment handling administrative matters
• Strong communication skills in Arabic and English
• Ability to multitask

Full time | Excis Compliance ltd | Saudi Arabia

Posted On 07/25/2025

IT Services

Work Experience 1-3 years

815

City Dhahran

State/Province Eastern Province

34466

Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

· Client in 190+ countries

· 6000+ Engineers

· 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us!

What You’ll Do:

• Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally.
• Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams.
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
• Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies.
• Support recurring meetings, events, and after-hours activities as required on a T&M basis.
• Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments.
  

What You Need:

• 2–3 years of experience in desktop support or IT service delivery.
• Solid troubleshooting skills in hardware/software, network basics, and mobile device support.
• Intermediate proficiency in English and fluency in the local language.
• Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices.
• Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics.
  

Why Join Us?

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Saudi Arabia and be at the forefront of IT support excellence!

Full time | Excis Compliance ltd | Saudi Arabia

Posted On 07/24/2025

IT Services

Work Experience 1-3 years

815

City Dammam

State/Province Eastern Province

31952

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT SAUDI ARABIA!

Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

· Client in 190+ countries

· 6000+ Engineers

· 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us!

What You’ll Do:

• Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally.
• Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams.
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
• Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies.
• Support recurring meetings, events, and after-hours activities as required on a T&M basis.
• Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments.
  

What You Need:

• 2–3 years of experience in desktop support or IT service delivery.
• Solid troubleshooting skills in hardware/software, network basics, and mobile device support.
• Intermediate proficiency in English and fluency in the local language.
• Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices.
• Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics.
  

Why Join Us?

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Saudi Arabia and be at the forefront of IT support excellence!

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients
  
  

• Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally.
• Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams.
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
• Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies.
• Support recurring meetings, events, and after-hours activities as required on a T&M basis.
• Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments.
  
  

• 2–3 years of experience in desktop support or IT service delivery.
• Solid troubleshooting skills in hardware/software, network basics, and mobile device support.
• Intermediate proficiency in English and fluency in the local language.
• Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices.
• Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics.
  
  

Join to apply for the Desktop Support Engineer L1 - SA role at Excis Compliance

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN IN SAUDI ARABIA!

Excis is a global IT support leader driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

• Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally.
• Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams.
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
• Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies.
• Support recurring meetings, events, and after-hours activities as required on a T&M basis.
• Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments.

• 2–3 years of experience in desktop support or IT service delivery.
• Solid troubleshooting skills in hardware/software, network basics, and mobile device support.
• Intermediate proficiency in English and fluency in the local language.
• Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices.
• Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics.
• Fluency in Arabic & English

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Saudi Arabia and be at the forefront of IT support excellence!

Join to apply for the Desktop Support Engineer L1 SA role at Excis Compliance

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT SAUDI ARABIA!

Excis is a global IT support leader driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

• Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally.
• Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams.
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
• Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies.
• Support recurring meetings, events, and after-hours activities as required on a T&M basis.
• Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments.

• 2–3 years of experience in desktop support or IT service delivery.
• Solid troubleshooting skills in hardware/software, network basics, and mobile device support.
• Intermediate proficiency in English and fluency in the local language.
• Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices.
• Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics.

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Saudi Arabia and be at the forefront of IT support excellence!

• Entry level

• Full-time

• Information Technology

Referrals increase your chances of interviewing at Excis Compliance by 2x

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN IN SAUDI ARABIA!

Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

What You’ll Do :

1. Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally.
2. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams.
3. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
4. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
5. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies.
6. Support recurring meetings, events, and after-hours activities as required on a T&M basis.
7. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments.

Requirements

What You Need :

1. 2–3 years of experience in desktop support or IT service delivery.
2. Solid troubleshooting skills in hardware / software, network basics, and mobile device support.
3. Intermediate proficiency in English and fluency in the local language.
4. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices.
5. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics.
6. Fluency in English & Arabic

Benefits

Why Join Us?

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Saudi Arabia and be at the forefront of IT support excellence!

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients
  
  

• Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally.
• Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams.
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies.
• Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies.
• Support recurring meetings, events, and after-hours activities as required on a T&M basis.
• Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments.
  
  

• 2–3 years of experience in desktop support or IT service delivery.
• Solid troubleshooting skills in hardware/software, network basics, and mobile device support.
• Intermediate proficiency in English and fluency in the local language.
• Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices.
• Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics.