149 Hardware Technician jobs in Saudi Arabia

Overview

We are looking for a Saudi national Mobile Hardware Technician , preferably Apple certified , to serve as the primary point of contact for diagnosing and resolving technical issues related to mobile hardware. The technician will work closely with our Senior Technical Engineer

• Continuously tracks the Smart products services KPI’s and do needful to perform within agreed targets.
• Attend to customer technical enquiries regarding technical repair or fixing
• Provide software and hardware technical repairs.
• Assembles, Installs, configures, upgrades and troubleshoots operating systems, software, hardware, Mobile .
• Follow up customer technical repair status and ensure that the customer is advised with progress
• Attend to customer technical complaints and try to resolve them
• Assist in devising and implementing systems to improve quality of service
• Continuously update skills to be able to provide high level of service to maintain customer satisfaction and loyalty
• Follow-up pending cases and other repair and to be sure that the repaired items are available in repair area and ready to be delivered before customer’s committed date.
• Ensure that the customers leave eXtra with clear understanding regarding their technical problem, necessary repairs, estimated cost and time to collect their machine.
• Work closely with reception team to provide the technical knowledge needed for them.

• Bachelor's/ Diploma degree in Computer Science/ Support Technical services / information technology
• Apple Certified
• Minimum of 2 years experience in PC/Mobile technical support and trouble shooting
• Excellent communications skills in English and Arabic is a must
• Intermediate level skills in MS Office
• Self motivation
• Organizing
• Ability to communicate at all levels of customer
• Excellent English language and Arabic will be highly preferred.
• Troubleshoot - OS, hardware, and software

Overview

We are looking for a Saudi national Mobile Hardware Technician , preferably Apple certified , to serve as the primary point of contact for diagnosing and resolving technical issues related to mobile hardware. The technician will work closely with our Senior Technical Engineer

• Continuously tracks the Smart products services KPI’s and do needful to perform within agreed targets.
• Attend to customer technical enquiries regarding technical repair or fixing
• Provide software and hardware technical repairs.
• Assembles, Installs, configures, upgrades and troubleshoots operating systems, software, hardware, Mobile .
• Follow up customer technical repair status and ensure that the customer is advised with progress
• Attend to customer technical complaints and try to resolve them
• Assist in devising and implementing systems to improve quality of service
• Continuously update skills to be able to provide high level of service to maintain customer satisfaction and loyalty
• Follow-up pending cases and other repair and to be sure that the repaired items are available in repair area and ready to be delivered before customer’s committed date.
• Ensure that the customers leave eXtra with clear understanding regarding their technical problem, necessary repairs, estimated cost and time to collect their machine.
• Work closely with reception team to provide the technical knowledge needed for them.

• Bachelor's/ Diploma degree in Computer Science/ Support Technical services / information technology
• Apple Certified
• Minimum of 2 years experience in PC/Mobile technical support and trouble shooting
• Excellent communications skills in English and Arabic is a must
• Intermediate level skills in MS Office
• Self motivation
• Organizing
• Ability to communicate at all levels of customer
• Excellent English language and Arabic will be highly preferred.
• Troubleshoot - OS, hardware, and software

Company Description

POLATI LLC is the central contractor for the installation of scaffolding and scaffolds, ensuring speed and safety in production operations at altitude. The company offers comprehensive services for leasing scaffolding, their design, and installation, contributing to record time construction projects.

Role Description

This is a full-time on-site Technical Support role located in Riyadh. The Technical Support employee will be responsible for providing analytical support, customer support, and troubleshooting to ensure customer satisfaction.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Customer Support and Customer Satisfaction skills
• Experience in working in construction or industrial settings
• Excellent problem-solving abilities
• Ability to communicate effectively with clients and team members
• Knowledge of scaffolding systems is a

RUWA is seeking a part-time Technical Support / IT professional to assist employees with computer, software, and network issues. This is an on-call role to ensure smooth daily operations across our teams.

Key Responsibilities:

• Provide timely technical assistance to employees with computer, software, and network issues
• Troubleshoot hardware and software problems
• Support setup and maintenance of workstations
• Escalate complex issues when necessary

Requirements:

• Proven experience in IT support or technical assistance
• Strong problem-solving and communication skills
• Familiarity with common office software and systems
• Must be based in Riyadh and available for on-call support

Apply: Send CV to

Subject: Technical Support / IT – Riyadh

Job Type: Full-time

‏⁦

⁩نصائح: قدم ملخصًا للوظيفة وكيف يبدو النجاح في منصبك، وكيف تتناسب هذه الوظيفة مع المنظمة بشكل عام.⁦

⁩

⁦< ⁩ا ؤوليات⁦
⁩

ن محددًا عند وصف كل مسؤولية من المسؤوليات. استخدم لغة محايدة الجنس وشاملة للجميع.)⁦

⁩⁦

⁩مثال: تحديد متطلبات المستخدم للنظم في الإنتاج وتط ها، لضم أقصى قدر من قابلية الاستخدام⁦

⁩

⁦
⁩المؤهلات r> /p>

⁦ >

⁩( المؤهلات التي قد ترغب في تضمينها هي المهارات أو التعليم أو الخبرة أو الشهادات.)⁦

علوم حاسوب

⁩⁦

⁩مثال: مهارات تواصل لفظية ومكتوب متازة⁦

The Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to (product/services). The ideal candidate will have strong technical skills, problem-solving abilities, and the ability to communicate complex information to clients clearly. This role is perfect for an individual who enjoys technical problem-solving in a client-facing capacity.

Location: Riyadh, KSA

1. Provide advanced troubleshooting and support to customers for (product/services). Resolve technical issues via phone, email, and remote access tools.
2. Act as the primary point of contact for technical inquiries, ensuring clients receive timely and effective solutions.
3. Accurately log customer issues and resolutions.
4. Assist with product setup, installation, and configuration for customers.
5. Guide clients on system usage, features, and best practices.
6. Work closely with engineering and product teams to resolve complex issues and relay product feedback.
7. Monitor client systems for potential issues and perform proactive system maintenance to avoid downtime.

1. 3+ years of experience in technical support.
2. Proficiency in troubleshooting hardware/software issues, operating systems, network configurations, and device setups.
3. Experience with databases (MySQL, SQL Server, MongoDB) and cloud services (AWS, Azure, Google Cloud).
4. Knowledge of networking protocols (TCP/IP, DNS, HTTP, VPN) and remote troubleshooting tools (TeamViewer, Remote Desktop).
5. Strong communication skills and ability to explain technical concepts to non-technical clients.
6. Experience with CRM software (e.g., Salesforce).
7. Bachelor’s degree in Computer Science, Information Technology, or a related field.

Overview

We’re looking for a motivated Technical Support Engineer to join our client's IT Services team. You’ll play a key role in delivering fast, expert assistance for their software, hardware, and systems, ensuring customers stay productive and confident. The role blends hands-on troubleshooting, knowledge-base creation, and continuous improvement of our support processes.

• Respond to customer inquiries via phone, email, live chat, or ticketing system (Zendesk, Jira, ServiceNow) with professionalism and speed.
• Identify, diagnose, and resolve issues across software, hardware, networks, and operating systems.
• Implement effective solutions; escalate complex cases to senior engineers or other departments when needed.
• Log detailed records of interactions, issues, and resolutions in the ticketing platform.
• Write and update FAQs, how-to articles, and technical documentation to empower self-service and reduce repeat tickets.
• Guide users through step-by-step procedures, ensuring clear understanding of product features and troubleshooting steps.
• Relay customer insights to product, engineering, and sales teams to drive continuous improvement.
• Stay current with product releases, industry trends, and best practices.
• Participate in an on-call rotation for after-hours or weekend critical incidents (if applicable).

• Bachelor’s degree in Computer Science, Software Engineering, IT, or a related technical field (or equivalent experience).
• Proficiency with Java, Spring Boot, and Angular.
• Experience creating and maintaining SQL Server objects (tables, views, stored procedures).
• Hands-on experience working in Scrum or Kanban environments.
• Strong understanding of object-oriented concepts.
• Familiarity with Git and build tools such as Jenkins, Bamboo, Maven.
• Ability to develop/consume SOAP and REST APIs.
• Solid proficiency in Windows and Linux administration.
• Knowledge of TCP/IP, DNS, DHCP.
• Experience with remote desktop and support software.
• Competence in PowerShell (or comparable scripting language).

• Strong problem-solving skills with the ability to diagnose complex, multi-layered technical issues.
• Excellent written and verbal communication, enabling clear guidance for customers of varying technical backgrounds.
• Ability to work collaboratively with product, engineering, and sales teams to deliver integrated solutions.
• Commitment to documenting processes, maintaining knowledge-base quality, and adhering to security and compliance standards.
• Quick learner who stays up-to-date with emerging technologies and contributes to automation initiatives.

• Associate

• Full-time

• Information Technology

• IT Services and IT Consulting

About Uplift

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

Our client, a diversified holding company based in Riyadh, is seeking an experienced Technical Support Engineer. The company operates across multiple industries and is now strengthening its presence in the construction and machinery rental sector.

Location: Riyadh, Kingdom of Saudi Arabia.

Reports To: Technical Support Manager or Deputy CEO.

Provide specialized technical and operational support for subsurface irrigation control products and systems. Ensure optimal product performance, troubleshoot technical issues, and contribute to product development and improvement according to best engineering practices.

• Deliver comprehensive technical support to internal and external customers on device usage and maintenance.
• Monitor maintenance activities, promptly resolve technical faults, and ensure effective troubleshooting.
• Oversee quality control processes during manufacturing and operational phases.
• Train staff and end-users on device operation and maintenance procedures.
• Prepare and update technical documentation, manuals, and guidelines.
• Collaborate closely with manufacturing, quality assurance, sales, and marketing teams to meet product and market requirements.
• Analyze technical problems and propose solutions to enhance product quality and operational efficiency.
• Prepare and develop technical proposals and presentations for clients, working alongside sales and marketing teams.
• Participate in the ongoing development and enhancement of existing products in coordination with R&D teams.

• Bachelors degree in Mechatronics, Electronics, Mechanical Engineering, or a related engineering discipline.
• Minimum of 5 years experience in technical support or applied engineering, preferably within control systems or industrial products.
• Strong knowledge of electronic and mechanical control systems.
• Excellent problem-solving and technical communication skills.
• Proficient in spoken and written English.
• Detail-oriented with a high degree of accuracy.
• Quick learner with adaptability to new technologies.
• Strong organizational and time management skills.
• Proactive, able to work under pressure.
• Excellent communication skills and ability to collaborate within a multidisciplinary team.

At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each persons qualifications and performance.

We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.

Overview

This position exists to provide hardware and software technical support efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

• Technical Support: Provide enterprise technical support in a professional manner by fixing the root cause of the issue using the resources on hand. Perform installations, configuring systems, printers, Network/Wifi, BitLocker, diagnosing hardware/software faults, solving technical problems, supporting roll-out of new applications to meet given SLA and customer satisfaction. Provide support for end users on different operating systems including Windows and Mac OS. Provide enterprise support for on-site and remote support at the assigned IT incident for any alfanar site. Work on providing Operations Management support for day-to-day service operations using incident management. Implement IT department policies and processes when responding to end user support requests within the site(s) in addition to remote support in line with agreed SLA, delighting customers on every ticket. Serve as contributing member of a high performing technical support team by providing our customers with on-field support via MS-Teams, Phone, Email and chat support.

• SLA Adherence: Follow Service Level Agreement targets for all operational process including incidents and problems. Follow Service center response time and reliability within agreed tolerance limits. No logical security incidents and No physical security breaches. Work in coordination with respective product support teams during maintenance phase to ensure system stability and satisfaction.

• Software Compliance: Ensure we legalize all used software within the site(s) and eliminate any risk in illegal software usage. Ensure all installed applications are compliant with IT Department security, governance and corporate policies and standards.

• Knowledge Management: Creating and maintaining the Knowledge articles/records using ITSM knowledge management to document the knowledge gained and information for other team members to fix future issues. Be a team player in supporting fellow Technical Support staff by guiding them on knowledge search enhancements.

• Documentation: Document ticket summaries for all assigned tickets in a professional manner describing problem, solution proposed/fixed/workaround using the ITSM tool and following IT department templates. Provide management updates on daily/weekly/monthly progress in the required formats/tools. Document relevant issues identified as problems to enable root-cause analysis.

• Role Accountability: HR Proficiency – Ability to obtain updated soft and technical skills related to the job. Delivery – Perform planned activities to meet operational and development targets; utilize resources effectively; provide periodic reports detailing deviation and execution of planned tasks. Problem-Solving – Solve related problems and escalate complex operational issues. Quality – Ensure quality requirements for processes and related activities. Business Process Improvements – Coordinate well-defined written systems, policies, procedures and pursue automation opportunities where possible. Compliance – Adhere to related policies, procedures and work instructions. Health, Safety, and Environment – Ensure compliance of safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety and delivery of high-quality products/services.

• Academic Qualification: Bachelor Degree in Computer Science or any relevant field
• Work Experience: 2 to 4 Years
• Technical / Functional Competencies: Data Security; Encryption Tools/Techniques; Emerging Network Technology; Help Desk Technologies; Technical Tools and Products; Technology Industry Knowledge; Technology Platforms

Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

For more information about alfanar, please visit alfanar.com

• Not Applicable

• Full-time

• Information Technology

• Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting