10 Hardware Integration jobs in Saudi Arabia

Job Title:

Male & Female “Electronics and Embedded Systems Trainer ” for Riyadh, KSA

Job Location:

Riyadh, Kingdom of Saudi Arabia

RequiredFrom:

FromMid-March 2025

Company Name:

Lincoln College International

Are you ready to embark on an exciting journey in education at a newly opened, state-of-the-art industry-specific college? Lincoln College International is a trusted partner in delivering a world-class education for Saudi Arabian citizens, aligning its vision with the ambitious 2030 Vision. We are seeking dynamic and passionate Trainers (male and female) to join our esteemed team in Riyadh!

JOB PURPOSE:

Lincoln College International (LCI) is seeking a specialist trainer with expertise in electronics, embedded systems, PCB manufacturing, and automation, strongly emphasizing automated production lines and industrial control systems. This role is instrumental in delivering hands-on training in key technologies in defense electronics, industrial automation and advanced manufacturing. The successful candidate will prepare, deliver, and assess training supporting the progression of trainees into specialist roles within the industry. Due to the sensitive nature of this role, candidates will be required to undergo enhanced background security checks as part of the recruitment process. Good competency in English is mandatory. Non-native candidates must provide proof of English competency through IELTS, TOEFL, STEP, or a similar language exam. An offer of employment will be made subject to final approval from the client .

PRINCIPAL DUTIES & RESPONSIBILITIES :

Training & Course Delivery

· Deliver high-quality theoretical and practical training in a range of modules, including:

1. Electronics Diagnostics and Testing

2. Microcontroller and Embedded Systems Technology

3. PCB Manufacturing and Assembly

4. Industrial Automation and Control Systems

5. Automated Production Lines in Chemical and Defense Manufacturing

6. Instrumentation and Advanced Circuit Design

· Design and implement engaging, hands-on lessons, workshops, and assessments that align with industry standards and best practices.

· Ensure training is industry-focused, with a strong emphasis on real-world applications and technical competencies.

· Assess trainees’ practical and theoretical understanding, providing structured feedback to support learning and skill development.

· Maintain high teaching and learning quality standards through peer reviews and lesson observations.

· Actively engage and motivate trainees, fostering technical excellence and professional behaviour.

Course & Program Development

· Manage course content and success rates, ensuring effective learning outcomes.

· Develop and refine training materials to align with industry advancements and regulatory requirements.

· Contribute to developing and enhancing LCI’s training programs, ensuring they remain at the cutting edge of technology and best practices.

Quality Assurance & Assessment

· Conduct assessments and internal verification and maintain documentation in compliance with LCI policies.

· Ensure the safety, functionality, and upkeep of training equipment, tools, and lab facilities.

Trainee Engagement & Support

· Organize enrichment activities, including industry visits, guest lectures, and hands-on projects.

· Support the selection, recruitment, and enrollment of trainees into LCI programs.

· Provide guidance, mentorship, and career support to trainees, ensuring their success in the program and progression into employment.

· Promote equal opportunities, safeguarding, and welfare within the training environment.

Collaboration & Professional Development

· Work as part of a flexible training team, collaborating with colleagues to enhance the learning experience.

· Stay updated with industry and pedagogical advancements through continuous professional development and training.

Undertake such other duties commensurate with the level of the post as may be required from time to time.

This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other lawful and reasonable duties, as defined under respective UK and Saudi law, as directed by a supervising manager.

PERSON SPECIFICATIONS:

Essential Requirements

· Minimum of 3 years of industry experience in electronics manufacturing, embedded systems, PCB assembly or automation, ideally in a chemical manufacturing, explosives production or defense electronics environment.

· Minimum of Diploma (or equivalent) in Electronics Technology, Electrical Technology, Automation Technology or a related field. Or a recognized professional certification in a related field, for example:

§ IPC Certified Electronics Technician

§ Certified PCB Design and Manufacturing Specialist

§ Certified Automation Professional

§ Siemens PLC Programmer Certification

· Excellent communication skills and motivation to engage and inspire trainees (A CEFR B1 ability in English is required).

· Enhanced security clearance will be required.

· Understanding of health & safety regulations and best practices.

Desirable Requirements

· Experience in one or more of the following systems: Analog and digital electronics testing & troubleshooting, RF / Microwave and Optoelectronic testing, Microcontroller programming and embedded systems, Automated testing equipment and robotics integration.

· Prior teaching or training experience in a technical or vocational setting.

· Recognized teaching qualification (e.g., Level 4 Certificate in Education and Training, PGCE, or equivalent).

· Experience with use of Virtual Reality (VR) and Augmented Reality (AR) technologies.

· Experience with assessing and internal verification.

· End-Point Assessment (EPA) experience or an assessor qualification such as CAVA (Certificate in Assessing Vocational Achievement) or TAQA.

· Industry-recognized certifications, such as:

• Lean Six Sigma (Green Belt or higher).

• Project Management certification such as PMP or PRINCE 2 practitioner.

Continues Professional Development

· Candidates without a formal teaching qualification will be expected to complete a Level 4 Certificate in Education and Training (supported by LCI) within six months of starting. Additionally, opportunities for further professional development and industry certification will be provided. Those meeting the minimum educational qualifications but lacking work experience may be considered for the Saudi Junior Teacher Development Program.

Join us at Lincoln College International and become part of a progressive and visionary institution that is shaping the future of education in Saudi Arabia. Apply now and take your teaching career to new heights!

SALARY AND BENEFITS (NON-NEGOTIABLE) :

• Base salary SAR17,000 per month TAX FREE

• Housing allowance SAR 4,250per month TAX FREE

• Transportation allowance SAR 500per month TAX FREE

• Flight allowance SAR 500per month TAX FREE

Monthly Gross Salary – 22,250 SAR

Additional Benefits:

· Onboarding flights (if hired from outside KSA)

· Private healthcare insurance

· Visa costs covered (if hired from outside KSA)

· Iqama (Resident Permit) transfer costs will be covered by LCI, if the candidate is inside KSA

· 30 days Annual Leave per annum

· End of Service Award upon successfully completing the contract

Essential Requirements

· Minimum of 3 years of industry experience in electronics manufacturing, embedded systems, PCB assembly or automation, ideally in a chemical manufacturing, explosives production or defense electronics environment.

· Minimum of Diploma (or equivalent) in Electronics Technology, Electrical Technology, Automation Technology or a related field. Or a recognized professional certification in a related field, for example:

§ IPC Certified Electronics Technician

§ Certified PCB Design and Manufacturing Specialist

§ Certified Automation Professional

§ Siemens PLC Programmer Certification

· Excellent communication skills and motivation to engage and inspire trainees (A CEFR B1 ability in English is required).

· Enhanced security clearance will be required.

· Understanding of health & safety regulations and best practices.

Desirable Requirements

· Experience in one or more of the following systems: Analog and digital electronics testing & troubleshooting, RF / Microwave and Optoelectronic testing, Microcontroller programming and embedded systems, Automated testing equipment and robotics integration.

· Prior teaching or training experience in a technical or vocational setting.

· Recognized teaching qualification (e.g., Level 4 Certificate in Education and Training, PGCE, or equivalent).

· Experience with use of Virtual Reality (VR) and Augmented Reality (AR) technologies.

· Experience with assessing and internal verification.

· End-Point Assessment (EPA) experience or an assessor qualification such as CAVA (Certificate in Assessing Vocational Achievement) or TAQA.

· Industry-recognized certifications, such as:

• Lean Six Sigma (Green Belt or higher).

• Project Management certification such as PMP or PRINCE 2 practitioner.

Job Title:

Male & Female “ Electronics and Embedded Systems Trainer ” for Riyadh, KSA

Job Location:

Riyadh, Kingdom of Saudi Arabia

RequiredFrom:

FromMid-March 2025

Company Name:

Lincoln College International

Are you ready to embark on an exciting journey in education at a newly opened, state-of-the-art industry-specific college? Lincoln College International is a trusted partner in delivering a world-class education for Saudi Arabian citizens, aligning its vision with the ambitious 2030 Vision. We are seeking dynamic and passionate Trainers (male and female) to join our esteemed team in Riyadh!

JOB PURPOSE:

Lincoln College International (LCI) is seeking a specialist trainer with expertise in electronics, embedded systems, PCB manufacturing, and automation, strongly emphasizing automated production lines and industrial control systems. This role is instrumental in delivering hands-on training in key technologies in defense electronics, industrial automation and advanced manufacturing. The successful candidate will prepare, deliver, and assess training supporting the progression of trainees into specialist roles within the industry. Due to the sensitive nature of this role, candidates will be required to undergo enhanced background security checks as part of the recruitment process. Good competency in English is mandatory. Non-native candidates must provide proof of English competency through IELTS, TOEFL, STEP, or a similar language exam. An offer of employment will be made subject to final approval from the client .

PRINCIPAL DUTIES & RESPONSIBILITIES :

Training & Course Delivery

· Deliver high-quality theoretical and practical training in a range of modules, including:

1. Electronics Diagnostics and Testing

2. Microcontroller and Embedded Systems Technology

3. PCB Manufacturing and Assembly

4. Industrial Automation and Control Systems

5. Automated Production Lines in Chemical and Defense Manufacturing

6. Instrumentation and Advanced Circuit Design

· Design and implement engaging, hands-on lessons, workshops, and assessments that align with industry standards and best practices.

· Ensure training is industry-focused, with a strong emphasis on real-world applications and technical competencies.

· Assess trainees’ practical and theoretical understanding, providing structured feedback to support learning and skill development.

· Maintain high teaching and learning quality standards through peer reviews and lesson observations.

· Actively engage and motivate trainees, fostering technical excellence and professional behaviour.

Course & Program Development

· Manage course content and success rates, ensuring effective learning outcomes.

· Develop and refine training materials to align with industry advancements and regulatory requirements.

· Contribute to developing and enhancing LCI’s training programs, ensuring they remain at the cutting edge of technology and best practices.

Quality Assurance & Assessment

· Conduct assessments and internal verification and maintain documentation in compliance with LCI policies.

· Ensure the safety, functionality, and upkeep of training equipment, tools, and lab facilities.

Trainee Engagement & Support

· Organize enrichment activities, including industry visits, guest lectures, and hands-on projects.

· Support the selection, recruitment, and enrollment of trainees into LCI programs.

· Provide guidance, mentorship, and career support to trainees, ensuring their success in the program and progression into employment.

· Promote equal opportunities, safeguarding, and welfare within the training environment.

Collaboration & Professional Development

· Work as part of a flexible training team, collaborating with colleagues to enhance the learning experience.

· Stay updated with industry and pedagogical advancements through continuous professional development and training.

Undertake such other duties commensurate with the level of the post as may be required from time to time.

This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other lawful and reasonable duties, as defined under respective UK and Saudi law, as directed by a supervising manager.

PERSON SPECIFICATIONS:

Essential Requirements

· Minimum of 3 years of industry experience in electronics manufacturing, embedded systems, PCB assembly or automation, ideally in a chemical manufacturing, explosives production or defense electronics environment.

· Minimum of Diploma (or equivalent) in Electronics Technology, Electrical Technology, Automation Technology or a related field. Or a recognized professional certification in a related field, for example:

§ IPC Certified Electronics Technician

§ Certified PCB Design and Manufacturing Specialist

§ Certified Automation Professional

§ Siemens PLC Programmer Certification

· Excellent communication skills and motivation to engage and inspire trainees (A CEFR B1 ability in English is required).

· Enhanced security clearance will be required.

· Understanding of health & safety regulations and best practices.

Desirable Requirements

· Experience in one or more of the following systems: Analog and digital electronics testing & troubleshooting, RF / Microwave and Optoelectronic testing, Microcontroller programming and embedded systems, Automated testing equipment and robotics integration.

· Prior teaching or training experience in a technical or vocational setting.

· Recognized teaching qualification (e.g., Level 4 Certificate in Education and Training, PGCE, or equivalent).

· Experience with use of Virtual Reality (VR) and Augmented Reality (AR) technologies.

· Experience with assessing and internal verification.

· End-Point Assessment (EPA) experience or an assessor qualification such as CAVA (Certificate in Assessing Vocational Achievement) or TAQA.

· Industry-recognized certifications, such as:

• Lean Six Sigma (Green Belt or higher).

• Project Management certification such as PMP or PRINCE 2 practitioner.

Continues Professional Development

· Candidates without a formal teaching qualification will be expected to complete a Level 4 Certificate in Education and Training (supported by LCI) within six months of starting. Additionally, opportunities for further professional development and industry certification will be provided. Those meeting the minimum educational qualifications but lacking work experience may be considered for the Saudi Junior Teacher Development Program.

Join us at Lincoln College International and become part of a progressive and visionary institution that is shaping the future of education in Saudi Arabia. Apply now and take your teaching career to new heights!

SALARY AND BENEFITS (NON-NEGOTIABLE) :

• Base salary SAR17,000 per month TAX FREE

• Housing allowance SAR 4,250per month TAX FREE

• Transportation allowance SAR 500per month TAX FREE

• Flight allowance SAR 500per month TAX FREE

Monthly Gross Salary – 22,250 SAR

Additional Benefits:

· Onboarding flights (if hired from outside KSA)

· Private healthcare insurance

· Visa costs covered (if hired from outside KSA)

· Iqama (Resident Permit) transfer costs will be covered by LCI, if the candidate is inside KSA

· 30 days Annual Leave per annum

· End of Service Award upon successfully completing the contract

Essential Requirements

· Minimum of 3 years of industry experience in electronics manufacturing, embedded systems, PCB assembly or automation, ideally in a chemical manufacturing, explosives production or defense electronics environment.

· Minimum of Diploma (or equivalent) in Electronics Technology, Electrical Technology, Automation Technology or a related field. Or a recognized professional certification in a related field, for example:

§ IPC Certified Electronics Technician

§ Certified PCB Design and Manufacturing Specialist

§ Certified Automation Professional

§ Siemens PLC Programmer Certification

· Excellent communication skills and motivation to engage and inspire trainees (A CEFR B1 ability in English is required).

· Enhanced security clearance will be required.

· Understanding of health & safety regulations and best practices.

Desirable Requirements

· Experience in one or more of the following systems: Analog and digital electronics testing & troubleshooting, RF / Microwave and Optoelectronic testing, Microcontroller programming and embedded systems, Automated testing equipment and robotics integration.

· Prior teaching or training experience in a technical or vocational setting.

· Recognized teaching qualification (e.g., Level 4 Certificate in Education and Training, PGCE, or equivalent).

· Experience with use of Virtual Reality (VR) and Augmented Reality (AR) technologies.

· Experience with assessing and internal verification.

· End-Point Assessment (EPA) experience or an assessor qualification such as CAVA (Certificate in Assessing Vocational Achievement) or TAQA.

· Industry-recognized certifications, such as:

• Lean Six Sigma (Green Belt or higher).

• Project Management certification such as PMP or PRINCE 2 practitioner.

About the job System Integration Engineer

We are hiring a System Integration Engineer for one of our reputed clients in the Oil & Gas industry.

Location: Al Khobar, Saudi Arabia
Years of Experience: 5+ years
Education: BE in a related discipline preferably Instrumentation & Control, Electronics & Electrical Engineering
Salary: Competitive Salary
Notice Period: Immediate Joiners or Maximum 1 Month Notice Period.

• BE in a related discipline preferably Instrumentation & Control, Electronics & Electrical Engineering
• Electrical Systems, HVAC, and lighting Knowledge.
• Previous industry experience with energy efficiency engineering 1 - 3 years.
• Previous technical/installation experience.
• Preparation of 10 summaries, DDC controller sizing, field device selection, preparation of BOQ, costing, valve selection, and cable schedule.
• Ability to read electrical and mechanical drawings.
• Inspect installed equipment to verify proper installation, and that the installation is matching with the global standards.
• Follow up with suppliers and subcontractors to ensure that the work is up to the standards.
• Support the energy audit team in studying the existing Building Management System or proposing a new Building Management System.

Company Description

At HITC, we are a versatile provider catering to all your digital needs. From cutting-edge website design to bespoke software development, and strategic digital marketing solutions, we offer comprehensive services to drive your digital transformation. Our team is dedicated to delivering high-quality solutions tailored to meet the unique needs of each client.

Role Description

This is a full-time, on-site role for a System Integration Specialist located in Riyadh, Saudi Arabia. The System Integration Specialist will be responsible for analyzing system requirements, troubleshooting integration issues, providing technical support, and developing software solutions. This role involves ensuring smooth integration of software systems, collaborating with various teams to optimize systems engineering processes, and maintaining robust system performance.

Qualifications

• Strong Analytical Skills and Troubleshooting abilities
• Technical Support experience
• Proficiency in Software Development
• Knowledge in Systems Engineering
• Excellent problem-solving skills
• Ability to work collaboratively in a team environment
• Bachelor's degree in Computer Science, Engineering, or related field
• Experience in the software development industry is a plus

Location: Jordan

The Opportunity

As a System Integration Officer (ESB) at Optimiza, you will play a crucial role in managing the enterprise service bus (ESB) that facilitates communication between different applications and systems. You will be responsible for ensuring that all components integrate smoothly, delivering reliable and efficient data exchange across the organization.

Key Responsibilities

• Design, implement, and maintain ESB architecture to support various integration needs across the organization.

• Configure and monitor ESB services to enhance performance and ensure service availability.

• Collaborate with development teams to identify integration requirements and deliver solutions that support business objectives.

• Conduct troubleshooting and root cause analysis of integration issues, providing timely resolutions.

• Create and maintain integration documentation, including architectural diagrams, data flows, and connection details.

• Ensure compliance with integration standards and best practices to maintain system robustness and security.

• Participate in planning and executing integration testing and validation processes.

Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.

Requirements:

• A Bachelor's degree in Computer Science, Information Technology, or a related discipline is required.

• At least 5 years of experience in system integration, primarily with Enterprise Service Bus (ESB) technologies.

• In-depth knowledge of ESB tools such as MuleSoft, Apache Camel, or TIBCO.

• Proficient in API development and integration techniques, particularly RESTful and SOAP web services.

• Understanding of message-oriented middleware and messaging systems like JMS, RabbitMQ, or Kafka.

• Exceptional problem-solving and analytical abilities, with a proactive approach to addressing challenges.

• Strong communication skills to effectively collaborate with cross-functional teams.

• Proficiency in both English and Arabic is essential.

Join to apply for the Integration - Payment System Engineer role at DXC Technology .

The Level 2 Support Engineer for integration is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.

• Issue Investigation & Resolution: Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications; Reproduce issues in test/staging environments to identify bugs or misconfigurations; Conduct detailed log analysis, SQL/database checks, and API validation
• Incident Management: Classify and prioritize incidents based on severity and business impact; Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings; Collaborate with L1 and L3 teams during major incidents and post-incident reviews
• User Support & Communication: Communicate with business users or clients to gather additional information when needed; Provide workarounds or solutions while permanent fixes are being developed; Maintain knowledge base and support documentation
• Technical Tasks: Prepare scripts or SQL queries to validate data or resolve issues; Perform basic configuration changes or updates in non-production environments; Conduct release verification and smoke testing after deployments
• Continuous Improvement: Analyze recurring issues to suggest long-term fixes or enhancements; Provide feedback to development/QA teams to improve application stability and usability

• Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)
• Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries
• Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work independently and under pressure
• Communication: Slack, Microsoft Teams, Email
• Code/CI: Git, Jenkins, GitHub Actions

• English: C2 Proficient

• Entry level

• Full-time

• Information Technology

• IT Services and IT Consulting

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

3 weeks ago Be among the first 25 applicants

The Level 2 Support Engineer for integration is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.

• Issue Investigation & Resolution: Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications. Reproduce issues in test/staging environments to identify bugs or misconfigurations. Conduct detailed log analysis, SQL/database checks, and API validation.
• Incident Management: Classify and prioritize incidents based on severity and business impact. Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings. Collaborate with L1 and L3 teams during major incidents and post-incident reviews.
• User Support & Communication: Communicate with business users or clients to gather additional information when needed. Provide workarounds or solutions while permanent fixes are being developed. Maintain knowledge base and support documentation.
• Technical Tasks: Prepare scripts or SQL queries to validate data or resolve issues. Perform basic configuration changes or updates in non-production environments. Conduct release verification and smoke testing after deployments.
• Continuous Improvement: Analyze recurring issues to suggest long-term fixes or enhancements. Provide feedback to development/QA teams to improve application stability and usability.

Technical Skills

• Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)
• Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries
• Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work independently and under pressure
• Communication: Slack, Microsoft Teams, Email
• Code/CI: Git, Jenkins, GitHub Actions

• Languages:
• English: C2 Proficient
• Service Line: Custom Applications

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

• Entry level

• Full-time

• Information Technology
• Industries
• IT Services and IT Consulting

Referrals increase your chances of interviewing at DXC Consulting & Engineering Services by 2x

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Location: Riyadh, Riyadh, Saudi Arabia SAR10,000.00-SAR20,000.00

Other related roles: Systems Engineer - Public Sector, Saudi Arabia; AWS Cloud & System Engineer - Preferably Syrian; Level 3 Support Engineer-(Sr Developer.Net )enterprise systems-loyalty platform; Senior Network Security Engineer/ Data Engineer

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Integration - Payment System Engineer page is loaded Integration - Payment System Engineer Apply locations SAU - RIYADH time type Full time posted on Posted 3 Days Ago job requisition id

Job Description:

• Issue Investigation & Resolution
• Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.
• Reproduce issues in test/staging environments to identify bugs or misconfigurations.
• Conduct detailed log analysis, SQL/database checks, and API validation.
• Incident Management
• Classify and prioritize incidents based on severity and business impact.
• Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.
• Collaborate with L1 and L3 teams during major incidents and post-incident reviews.
• User Support & Communication
• Communicate with business users or clients to gather additional information when needed.
• Provide workarounds or solutions while permanent fixes are being developed.
• Maintain knowledge base and support documentation.
• Technical Tasks
• Prepare scripts or SQL queries to validate data or resolve issues.
• Perform basic configuration changes or updates in non-production environments.
• Conduct release verification and smoke testing after deployments.
• Continuous Improvement
• Analyze recurring issues to suggest long-term fixes or enhancements.
• Provide feedback to development/QA teams to improve application stability and usability.

• Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)
• Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.
• Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus.

• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Ability to work independently and under pressure.
• Communication: Slack, Microsoft Teams, Email
• Code/CI: Git, Jenkins, GitHub Actions

• English: C2 Proficient

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues atDXC.com .

Job Description

• Project Description:

The Level 2 Support Engineer for integration is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.

• Responsibilities:
• Issue Investigation & Resolution
• Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications
• Reproduce issues in test/staging environments to identify bugs or misconfigurations
• Conduct detailed log analysis, SQL/database checks, and API validation
• Incident Management
• Classify and prioritize incidents based on severity and business impact
• Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings
• Collaborate with L1 and L3 teams during major incidents and post-incident reviews
• User Support & Communication
• Communicate with business users or clients to gather additional information when needed
• Provide workarounds or solutions while permanent fixes are being developed
• Maintain knowledge base and support documentation
• Technical Tasks
• Prepare scripts or SQL queries to validate data or resolve issues
• Perform basic configuration changes or updates in non-production environments
• Conduct release verification and smoke testing after deployments
• Continuous Improvement
• Analyze recurring issues to suggest long-term fixes or enhancements
• Provide feedback to development/QA teams to improve application stability and usability
• Mandatory Skills Description:

Technical Skills

• Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)
• Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries
• Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work independently and under pressure
• Communication: Slack, Microsoft Teams, Email

• Code/CI: Git, Jenkins, GitHub Actions

• Languages:

• English: C2 Proficient
• Service Line: Custom Applications

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
.