3 Grid Operations jobs in Saudi Arabia
Lead System Operations Engineer
Posted today
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System / Database Operations Senior Engineer
Posted today
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Job Description
JOB PURPOSE:
Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area.They undertake operational activities including participating in the development of ZATCA IT systems and database operations guidelines and standards. Participating in the installation, configuration and upgrades of software, hardware, operating systems and processes as planned. Assisting in the implementation of operations and security patches as well as vendors' release notes. Troubleshooting, identifying root causes, and providing technical support for incidents and tickets. Monitoring ZATCA systems and applications on a daily basis to ensure proper operation and support with performance reports
ROLES AND RESPONSIBILITIES:
- Assess current ZATCA systems and database operational model, identify gaps and challenges to define IT systems and database operations areas of improvement and stay abreast of the latest trends and standards
- Gather business needs, oversee the development of databases design, review and finalize database capacity plans to ensure that all projects are aligned with set plans
- Collect needed operational inputs, perform daily operations of ZATCA systems and databases to maintain the best operational performance
- Oversee all daily work activities of systems and database operations, assess the feasibility of automation to build scripts automating the daily operations of when possible
- Develop maintenance implementation plans based on technical needs, and implement the necessary maintenance activities in coordination with all relevant stakeholders to maintain optimal system performance
- Receive and review change requests related to IT systems and database, monitor the implementation of the requests to ensure that all requests are handled on time
- Receive and prioritize systems/database incidents and escalated tickets, to ensure that troubleshooting and technical support activities are conducted timely and according to business priorities
- Monitor and assess the performance, health and safety of IT systems and databases, recommend performance and hardware improvements to meet business objectives and required quality
- Review Systems and Database Operations performance reports, analyze actual performance against set KPIs, and implement the needed actions to improve operations performance
- Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly
- Perform other duties as requested
JOB QUALIFICATIONS AND REQUIREMENTS:
A minimum of 2 years of relevant experience
Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent is required
FM Director (with Energy Management Expertise)
Posted 10 days ago
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Facilities management directors (with Energy Management Expertise) Facilities Directors Reporting to: Chief Operating Officer (COO) Job Purpose: The Facilities directors is responsible for managing the daily delivery of facility management services across assigned projects, with a special focus on energy efficiency and sustainability initiatives. This role ensures operational excellence, compliance with energy management practices, and client satisfaction. The Facilities directors will support the COO by improving operational performance, reducing energy costs, and implementing sustainable practices while managing teams and resources effectively. Key Responsibilities: Operational Management • Oversee day-to-day operations of multiple FM contracts (hard, soft services and security services). • Ensure service delivery meets or exceeds KPIs, SLAs, and energy efficiency targets. • Implement operational improvements, digital tools, and energy-saving initiatives to our client. • Promote sustainable practices and contribute to ISO 50001 and green building compliance. • Provide regular performance and energy-saving reports to clients and the COO • Manage operational budgets with emphasis on energy cost control. • Monitor and control the budget of the projects and raise monthly report to COO with all gaps for action accordingly in coordination with the different support departments functions • Identify opportunities for resource optimization and utility savings. • Ensure compliance with HSE, quality, and energy regulations • Provide financial and operational performance updates to the COO.
Requirements
Academic: • Bachelor’s degree in engineering (Mechanical, Electrical, Energy, or Facilities Management). Professional Certifications (preferred): • Certified Energy Manager (CEM) or equivalent. • LEED Accredited Professional or Green Building certification. • NEBOSH/IOSH for safety compliance. Experience: • 15 years in facility management operations, with at least 7 years in a leadership role. • Saudi Nationality • Proven experience in energy efficiency projects, utilities management, and sustainability initiatives. • Strong record in managing large operational teams and multiple FM contracts. • Experience in energy monitoring systems, CAFM/CMMS, and smart building technologies. Key Skills & Competencies and leadership • Lead, train, and mentor site managers, supervisors, and technical staff. • Build awareness among teams about energy-saving and sustainable practices. • Support workforce planning and capability development. • Leadership and team management with energy awareness. • Strong problem-solving and decision-making skills. • Knowledge of building systems, energy optimization, and sustainable FM practices. • Client-focused with strong communication and reporting skills. • Commitment to HSE, compliance, and continuous improvement.
About the company
Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.
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