33 Government Service jobs in Saudi Arabia

About the Team

At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.

As a Customer Service Agent for Government Relations , you'll be a vital link between our customers and government bodies, directly managing escalated complaints. This specialized role requires a deep understanding of e-commerce law in KSA to resolve complex issues and ensure regulatory compliance. You'll contribute to process improvements and provide key insights, leveraging your strong analytical skills to maintain our excellent relationship with government partners.

• Periodically reviewing local complaint management processes to identify pain points
• Directly involving in complaint management processes in cases where further investigation of Trendyol internal teams required
• Contributing flow improvement projects in ticketing systems
• Periodically reporting local backoffice teams' operational and success KPIs and creating alarms to relevant teams in case of need
• Supporting the POC for Ministry/local government generated complaints - including responding, providing solution and follow up

• Experience in retail and e-commerce law, government escalations and regulatory compliance in the KSA.
• In-depth knowledge and experience with e-commerce law, contractual law, law of obligations, commercial law, advertising law, payment regulations, consumer law, IP law, data protection in KSA law
• Strong Arabic language written and verbal communication skills
• Ability to work in a fast-paced and ever-changing environment
• Analytical thinking and problem-solving abilities, teamwork
• Capable of multitasking, ability to manage stress and strict deadlines
• Excellent research and follow-up abilities
• Solid skills using MS office tools

Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

Overview

Customer Service Agents for Government Relations (Saudi Nationals Only) role at Trendyol Group. This position focuses on managing escalated complaints and ensuring regulatory compliance in the Kingdom of Saudi Arabia (KSA).

• Periodically reviewing local complaint management processes to identify pain points
• Directly involved in complaint management processes in cases requiring further investigation by Trendyol internal teams
• Contributing to flow improvement projects in ticketing systems
• Periodically reporting local backoffice teams' operational and success KPIs and creating alarms to relevant teams when needed
• Supporting the point of contact for Ministry/local government generated complaints, including responding, providing solutions, and follow-up

• Experience in retail and e-commerce law, government escalations and regulatory compliance in the KSA
• In-depth knowledge and experience with e-commerce law, contractual law, law of obligations, commercial law, advertising law, payment regulations, consumer law, IP law, data protection in KSA law
• Strong Arabic language written and verbal communication skills
• Ability to work in a fast-paced and ever-changing environment
• Analytical thinking and problem-solving abilities, teamwork
• Capable of multitasking, ability to manage stress and meet strict deadlines
• Excellent research and follow-up abilities
• Solid skills using MS Office tools

• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

If this role excites you, apply today; we look forward to taking the next step with you.

Want to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

• Associate

• Full-time

• Customer Service
• Industries: Retail and Technology, Information and Internet

A leading strategy management consulting firm is seeking a Manager to join our consulting firm, focusing on National Agenda & Strategy Development, Education, Labor & Social Development, Defense, Security & Resilience, Regional Development, and Real Estate. The ideal candidate will bring a robust background in public sector consulting and a proven track record of impactful managerial skills.

Responsibilities:

1. Lead consulting projects across various public sectors, ensuring alignment with national and regional development goals.
2. Manage cross-functional teams to deliver high-quality strategic insights and actionable recommendations.
3. Foster relationships with senior stakeholders and clients to understand their strategic needs and provide tailored consulting services.
4. Create and maintain a positive atmosphere within the consulting team setting.
5. Drive the development and implementation of strategies within the public sector, focusing on sustainable and impactful outcomes.
6. Contribute to business development activities, including proposal writing and client presentations.
7. Support leadership in business development efforts.

Qualifications:

1. 2+ years of managerial experience in consulting.
2. Proven experience in MENA public sector consulting.
3. Fluent in Arabic.
4. Excellent analytical, organizational, and leadership skills.
5. MBA or equivalent advanced degree preferred.

A leading strategy management consulting firm is seeking a Manager to join our consulting firm, focusing on National Agenda & Strategy Development, Education, Labor & Social Development, Defense, Security & Resilience, Regional Development, and Real Estate. The ideal candidate will bring a robust background in public sector consulting and a proven track record of impactful managerial skills.

Responsibilities:

1. Lead consulting projects across various public sectors, ensuring alignment with national and regional development goals.
2. Manage cross-functional teams to deliver high-quality strategic insights and actionable recommendations.
3. Foster relationships with senior stakeholders and clients to understand their strategic needs and provide tailored consulting services.
4. Create and maintain a positive atmosphere within the consulting team setting.
5. Drive the development and implementation of strategies within the public sector, focusing on sustainable and impactful outcomes.
6. Contribute to business development activities, including proposal writing and client presentations.
7. Support leadership in business development efforts.

Qualifications:

1. 2+ years of managerial experience in consulting.
2. Proven experience in MENA public sector consulting.
3. Fluent in Arabic.
4. Excellent analytical, organizational, and leadership skills.
5. MBA or equivalent advanced degree preferred.

Your Growth

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

You will manage diverse projects, from documentation to design and execution.

In this role, you will track metrics and handle complex analysis. You will create actionable roadmaps by refining workflows and processes in alignment with global directives. You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and sharing knowledge with your teams.

You’ll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

You will help organizations across the public sector by implementing transformation strategies, building capabilities and leading cultural change. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

• Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record
• 2+ years of consulting/business experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
• Ability to successfully manage and deliver small – medium sized projects
• Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
• Ability to work collaboratively in a team environment and with people across all levels of an organization
• Expertise in Microsoft Office, including Excel and PowerPoint
• Ability to communicate complex ideas effectively in English and Arabic
• Willingness to travel, predominantly within the Kingdom

You will be responsible for the successful delivery of individual project workstreams by working closely with clients and small teams.

WHO YOU'LL WORK WITH

You will be based in one of our 2 office locations, Riyadh or Jeddah.
Our core mission is to help organizations across the public sector implementation, transformation and build organizational and employee capabilities in the process. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

WHAT YOU'LL DO

You’ll take ownership of a small project or independent workstream within a larger project, developing functionally coordinated plans with specific initiatives and timelines.
In this role you’ll actively manage the client relationship during the project, supervising or working closely with client teams to achieve project goals. You’ll be part of the project team on the ground, monitoring and evaluating performance and efficiency, and coaching less tenured team members.
You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project. You’ll specialize in one or more service line and will become a subject matter expert in your chosen sector or function.
You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and sharing your knowledge with your teams.
You’ll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

QUALIFICATIONS

1. Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record
2. 6+ years of business/public sector experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
3. Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
4. Ability to successfully manage and deliver small – medium sized projects and/or manage small units with budget responsibility
5. Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
6. Ability to work collaboratively in a team environment and with people across all levels of an organization
7. Proven ability to lead, coach, and develop teams
8. Ability to communicate complex ideas effectively in English and Arabic
9. Willingness to travel, predominantly within the Kingdom

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

You will manage diverse projects, from documentation to design and execution.

In this role, you will track metrics and handle complex analysis. You will create actionable roadmaps by refining workflows and processes in alignment with global directives. You'll strengthen the firm's knowledge base by codifying learnings from projects, and sharing knowledge with your teams.

You'll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

You will help organizations across the public sector by implementing transformation strategies, building capabilities and leading cultural change. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

• Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record
• 2+ years of consulting/business experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
• Ability to successfully manage and deliver small - medium sized projects
• Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
• Ability to work collaboratively in a team environment and with people across all levels of an organization
• Expertise in Microsoft Office, including Excel and PowerPoint
• Ability to communicate complex ideas effectively in English and Arabic
• Willingness to travel, predominantly within the Kingdom

Overview

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have :

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

You will identify information sources, gather and interpret data, execute analysis, and present findings to colleagues and client stakeholders.

In this role, you will monitor and report on the project status on a regular basis. You will focus on building strong relationships with clients and colleagues, which will contribute to building your wider people skills.

You’ll develop practical recommendations and contribute to team discussions on implications of analysis. Through this, you will identify implementation challenges.

You’ll strengthen the firm’s knowledge base by codifying learnings from projects, and sharing knowledge with your teams.

You’ll chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

You will help organizations across the public sector by implementing transformation strategies, building capabilities and leading cultural change. As the Kingdom continues to work towards delivering Vision 2030, we are committed to combining our implementation capabilities and global expertise of McKinsey & Company to help make this bold ambition a reality.

• Undergraduate degree in business, economics, engineering or a related field with an outstanding academic record
• 4+ years of consulting / business experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
• Ability to successfully manage and deliver small – medium sized project
• Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
• Ability to work collaboratively in a team environment and with people across all levels of an organization
• Expertise in Microsoft Office, including Excel and PowerPoint
• Ability to communicate complex ideas effectively in English and Arabic
• Willingness to travel, predominantly within the Kingdom

Business Development Manager - Public Sector

Join to apply for the Business Development Manager - Public Sector role at Greenfix Property Care .

The Business Development Manager - Public Sector is responsible for identifying, developing, and securing government and semi-government opportunities in the fields of training, consulting, and project management. This role involves managing the full business development cycle, from lead identification to securing RFPs, with a strong focus on relationship building, stakeholder engagement, and securing meetings with decision-makers.

• Identify and qualify potential public sector leads, including government and semi-government entities across the Kingdom.
• Research and identify key decision-makers, gather contact details, and initiate outreach.
• Confidently pitch the company's services to senior stakeholders, including ministers, deputy ministers, and general managers.
• Secure a targeted number of meetings per week (physical or virtual) with potential clients.
• Conduct meetings to understand client needs, present company capabilities, and explore collaboration opportunities.
• Scope opportunities, define potential deliverables, and ensure they are aligned with client requirements.
• Facilitate vendor registration with relevant entities when necessary.
• Maintain accurate records of all leads, opportunities, and interactions in the company's CRM system.
• Represent the company at relevant forums, exhibitions, and events to generate leads.
• Follow up on all opportunities until RFPs are received, ensuring smooth handover to the proposal development team.

• Bachelor's degree in business, marketing, or related field (Master's preferred).
• Proven experience in business development within Saudi Arabia, preferably in training, consulting, or related sectors.
• Strong existing network and ability to build relationships with senior government officials.
• Bilingual in Arabic and English (both required).
• Highly presentable, charismatic, and able to represent the company at the highest levels.
• Strong negotiation, presentation, and interpersonal skills.
• Ability to work under pressure and meet targets.
• Willingness to travel within the Kingdom as required.

Location: Riyadh, Saudi Arabia