69 Global Training jobs in Saudi Arabia

Training Specialist

Riyadh, Riyadh Delivery Hero Austria

Posted 4 days ago

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Job Description


About the opportunity


  • Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff.
  • Incorporate COPC and CIPD best practices and industry standards into training materials and content.
  • Collaborate with subject matter experts to ensure training programs cover all relevant topics, including product knowledge, customer service techniques, and problem-resolution skills.
  • Regularly review and update training materials to reflect the latest industry trends and advancements.
  • Deliver induction program to create a dynamic and engaging onboarding experience for new customer care agents.
  • Introduce interactive and modern training methods, such as e-learning modules, virtual simulations, and gamification, to enhance the induction process.
  • Ensure that the induction program effectively communicates Hungerstation's values, mission, and customer-centric approach.
  • Conduct engaging training sessions for new hires and existing team leaders and agents, utilizing a variety of training techniques and methodologies.
  • Deliver training sessions on topics such as customer service skills, communication, product knowledge and company policies.
  • Foster a positive and inclusive learning environment that encourages active participation and knowledge sharing among trainees.
  • Provide constructive feedback and coaching to agents to support their continuous development and improvement.
  • Collaborate with cross-functional teams to design and execute culture and engagement activities, recognition programs, and employee appreciation events.
  • Collaborate with the Quality Assurance (QA) team to develop performance evaluation criteria and metrics aligned with COPC standards.
  • Assist in monitoring and assessing individual agent performance through regular performance evaluations and coaching sessions.
  • Identify performance gaps and training needs, and develop targeted training interventions to address them.
  • Track and analyze performance data to identify trends, areas of improvement, and opportunities for enhancing customer satisfaction.
  • Develop and deliver training programs on leadership skills, coaching, performance management, and effective communication for call center team leaders.
  • Empower team leaders with training on call center metrics, KPIs, and performance targets to drive team performance and achieve operational goals.
  • Foster a culture of continuous improvement by training team leaders on quality assurance, monitoring, and providing feedback for performance enhancement.
  • Train team leaders in conducting effective team meetings, delivering constructive feedback, and recognizing outstanding performance to support and motivate teams.
  • Collaborate with Operations to optimize call center operations, reduce call handling time, and enhance first-call resolution.
  • Conduct post-training evaluations to assess the effectiveness of training programs and gather feedback from trainees.
  • Analyze training evaluation data and make recommendations for improvements and modifications to training content and methods.
  • Support the professional development of internal trainers (tutors), ensuring they have the necessary resources and skills to deliver effective training programs.

What you need to be successful


  • 1 - 2 years of relevant experience.
  • Proven experience as a Trainer or in a similar training role, preferably within a contact center environment.
  • Knowledge of COPC and CIPD / ATD standards and best practices.
  • Strong understanding of the Saudi market and cultural nuances.
  • Familiarity with modern training methodologies, e-learning platforms, and instructional design principles.
  • Excellent presentation, facilitation, and communication skills.
  • Ability to develop and deliver engaging and interactive training sessions.
  • Basic analytical skills to assess training needs, evaluate performance data, and identify areas for improvement.
  • Passion for learning and staying updated with industry trends and advancements.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Fluency in both written and spoken English and Arabic is a must.
  • Bachelor’s degree in a relevant field is required.


Who we are


Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

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Training Specialist

Dammam confidential

Posted 7 days ago

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Job Description

Responsibilities

  • Stay updated on industry trends, best practices, and advancements in training methodologies, integrating relevant innovations into training programs.
  • Remain current on industry trends, exemplary practices, and breakthroughs in training methodologies, incorporating pertinent innovations into training schemes.
  • Work jointly with subject matter authorities to evaluate training necessities, shape course structures, and establish compelling educational content, encompassing presentations, e-learning modules, and practical tasks.
  • Stay informed about industry trends, best methodologies, and advancements in training practices, integrating relevant innovations into training strategies.
  • Evaluate training effectiveness through assessments, surveys, and feedback mechanisms, continuously refining content and methods to enhance the learning experience.
  • Team up with proficient individuals in particular fields to scrutinize training prerequisites, structure curriculum, and produce captivating learning resources, covering presentations, online modules, and experiential learning.
Skills
  • Needs Assessment: Skilled at conducting thorough training needs assessments to identify gaps and develop targeted training programs that align with organizational objectives.
  • Proficient in conducting comprehensive training needs assessments, identifying gaps and tailoring learning programs to meet organizational goals effectively.
  • Proficient in leading dynamic training workshops, using facilitation techniques that encourage active participation and reinforce participants' grasp of the content.
  • Skilled at fostering an interactive learning environment through effective facilitation during training sessions, resulting in heightened participant involvement and understanding.
  • Experienced in the efficient use of Learning Management Systems to facilitate training, ensuring easy content distribution, participant advancement monitoring, and performance analysis.
  • Capable of modifying training techniques to suit the unique needs of each audience, showcasing flexibility and ensuring effective skill acquisition in changing contexts.

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Training Specialist

Bayut

Posted 7 days ago

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Job Description

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.

In this role, you will:

  • Deliver training programs that align with business objectives and employee development needs.
  • Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels.
  • Assess training effectiveness through feedback, assessments, and performance metrics.
  • Partner with managers and stakeholders to identify training needs and propose tailored learning solutions.
  • Prepare training reports and insights to measure ROI and support strategic decision-making.
  • Stay updated with industry best practices, new training methods, and technologies to enhance learning impact.
  • The ability to assess the new hire candidates' skills and qualifications pre-joining

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Training Specialist

Riyadh, Riyadh Dubizzle Group

Posted 17 days ago

Job Viewed

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Job Description

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.

In this role, you will:

  • Deliver training programs that align with business objectives and employee development needs.
  • Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels.
  • Assess training effectiveness through feedback, assessments, and performance metrics.
  • Partner with managers and stakeholders to identify training needs and propose tailored learning solutions.
  • Prepare training reports and insights to measure ROI and support strategic decision-making.
  • Stay updated with industry best practices, new training methods, and technologies to enhance learning impact.
  • The ability to assess the new hire candidates' skills and qualifications pre-joining
  • Bachelor's degree in a relevant field.
  • 3–5 years of proven experience as a Training Specialist, L&D Specialist, or similar role.
  • Strong knowledge of training methodologies (classroom, blended learning, e-learning, coaching
  • Excellent presentation, facilitation, and communication skills in English (Arabic is a plus).
  • Ability to develop training content and adapt it to different audiences.
  • Analytical mindset with experience in measuring training effectiveness (KPIs, ROI).
  • Proficiency in MS Office and familiarity with Learning Management Systems (LMS).
  • High-performing and fast-paced work environment.
  • Comprehensive Health Insurance
  • Rewards & Recognition
  • Learning & Development

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#KSABayut

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Training Specialist

Riyadh, Riyadh Delivery Hero Austria

Posted 20 days ago

Job Viewed

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Job Description


About the opportunity
  • Design and develop comprehensive training programs tailored to the specific needs, aligned with Hungerstation internal culture, addressing in-house and BPO staff.
  • Incorporate COPC and CIPD best practices and industry standards into training materials and content.
  • Collaborate with subject matter experts to ensure training programs cover all relevant topics, including product knowledge, customer service techniques, and problem-resolution skills.
  • Regularly review and update training materials to reflect the latest industry trends and advancements.
  • Deliver induction program to create a dynamic and engaging onboarding experience for new customer care agents.
  • Introduce interactive and modern training methods, such as e-learning modules, virtual simulations, and gamification, to enhance the induction process.
  • Ensure that the induction program effectively communicates Hungerstation's values, mission, and customer-centric approach.
  • Conduct engaging training sessions for new hires and existing team leaders and agents, utilizing a variety of training techniques and methodologies.
  • Deliver training sessions on topics such as customer service skills, communication, product knowledge and company policies.
  • Foster a positive and inclusive learning environment that encourages active participation and knowledge sharing among trainees.
  • Provide constructive feedback and coaching to agents to support their continuous development and improvement.
  • Collaborate with cross-functional teams to design and execute culture and engagement activities, recognition programs, and employee appreciation events.
  • Collaborate with the Quality Assurance (QA) team to develop performance evaluation criteria and metrics aligned with COPC standards.
  • Assist in monitoring and assessing individual agent performance through regular performance evaluations and coaching sessions.
  • Identify performance gaps and training needs, and develop targeted training interventions to address them.
  • Track and analyze performance data to identify trends, areas of improvement, and opportunities for enhancing customer satisfaction.
  • Develop and deliver training programs on leadership skills, coaching, performance management, and effective communication for call center team leaders.
  • Empower team leaders with training on call center metrics, KPIs, and performance targets to drive team performance and achieve operational goals.
  • Foster a culture of continuous improvement by training team leaders on quality assurance, monitoring, and providing feedback for performance enhancement.
  • Train team leaders in conducting effective team meetings, delivering constructive feedback, and recognizing outstanding performance to support and motivate teams.
  • Collaborate with Operations to optimize call center operations, reduce call handling time, and enhance first-call resolution.
  • Conduct post-training evaluations to assess the effectiveness of training programs and gather feedback from trainees.
  • Analyze training evaluation data and make recommendations for improvements and modifications to training content and methods.
  • Support the professional development of internal trainers (tutors), ensuring they have the necessary resources and skills to deliver effective training programs.

What you need to be successful
  • 1 - 2 years of relevant experience.
  • Proven experience as a Trainer or in a similar training role, preferably within a contact center environment.
  • Knowledge of COPC and CIPD / ATD standards and best practices.
  • Strong understanding of the Saudi market and cultural nuances.
  • Familiarity with modern training methodologies, e-learning platforms, and instructional design principles.
  • Excellent presentation, facilitation, and communication skills.
  • Ability to develop and deliver engaging and interactive training sessions.
  • Basic analytical skills to assess training needs, evaluate performance data, and identify areas for improvement.
  • Passion for learning and staying updated with industry trends and advancements.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Fluency in both written and spoken English and Arabic is a must.
  • Bachelor's degree in a relevant field is required.


Who we are

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners' loyalty and riders' wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide

This advertiser has chosen not to accept applicants from your region.

Nursing Training Specialist

Riyadh, Riyadh Confidential

Posted today

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Job Description

Overview

Talent Acquisition Expert | C-Suite & Certified Executive Search Specialist | Strategic Head Hunter | Bridging Elite Talent with Global Industry…

Are you passionate about developing and mentoring the next generation of nurses? Do you have the expertise to prepare healthcare professionals for success in Saudi Arabia’s Prometric Exam? If yes, we want you on our team!

Responsibilities
  • Deliver engaging on-site and online training sessions for nurses and caregivers preparing them for Prometric exam in Saudi Arabia
  • Prepare customized training materials, mock exams, and curricula
  • Assess trainee performance through regular evaluations and reports
  • Offer flexible training through online platforms as necessary
  • Ensure continuous development by staying updated with Prometric exam changes
  • Support professional growth, job readiness, and accommodation coordination for trainees
Qualifications
  • Bachelor’s degree in Nursing.
  • Proven background in training/education (Prometric training experience preferred).
  • Advanced English proficiency (spoken & written).
  • Strong ability to design training materials & mock exams.
  • Effective training delivery both in-person and online.
  • Excellent communication and interpersonal skills.
Why Join Us
  • Make a real difference in shaping the careers of nurses.
  • Help improve first-attempt success rates for the Prometric Exam.
  • Be part of a supportive team dedicated to professional growth and healthcare excellence.
Job Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Training
  • Industries: Human Resources Services

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Get notified about new Nursing Instructor jobs in Riyadh, Saudi Arabia .

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Technical Training Specialist

Air Products

Posted today

Job Viewed

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Job Description

**Job Description and Qualifications**

**Purpose**
The Technical Training Specialist is accountable for managing the technical training program and executing the training for the Operations staff for the operations of one of the plant systems under JIGPC: Gasification, Power, Air Separation, and Utilities in Jazan, Saudi Arabia.**Nature & Scope**
The Technical Training Specialist, reporting to the specific block director is accountable for managing the technical training program and executing the training for all operators in utilizing daily activities of the facilities. The Technical Training Specialist will be in cooperation with the JIGPC L&D Team, in developing and managing a long-term training program for the entire operations teams, focusing on operational excellence resulting in the safe and reliable operation of the site.**PRINCIPAL ACCOUNTABILITIES**

**Safety**
- Provide & maintain a safe work environment. Demonstrate leadership with all company & industry safe work processes to prevent all injuries. Train personnel to ensure proper documentation is maintained for safety related activities.

**Technical**:

- Provides direction & guidance based on technical feedback from Engineering and Maintenance on training required for troubleshooting, maintenance, repair, and test activities.
- Provides training support & guidance for the Operations Teams during the commissioning & startup of the facility.
- Maintains accurate document control and monitor training initiatives, documenting training activities for each of the Operations staff.
- Develops training curriculum with periodic testing for the operations staff to track progression, identify gaps and to ensure personnel are prepared to operate the facility in a timely manner.
- Develops advanced training material for the senior operators focusing on safety and efficiency of the process.
- Develops operations manuals that will serve as reference materials for all operators.
- Conducts regular trainings and relevant learning activities to ensure that operators are constantly upgrading their technical and operational skills.
- Spearheads the progression program for operations staff and ensure the facilitation of Internal Job Certification among all operators.
- Evaluates individual operator’s task completion, delivery and proficiency through observation, interviews, or panel board.
- Designs training materials and presentation to ensure effective learning activities either in classroom, face-to-face, live virtual learning, e-learning and blended methodologies.
- Coordinates with L&D Team to ensure proper program development and execution of training programs and learning interventions.
- Ensures the safety of all operations personnel by utilizing the JIGPC Basic Safety Practice program. The position trains Operations Teams with assistance from the EHSSQ Team in the planning, organizing, auditing, and follow-up, to build JIGPC safety culture.
- Establishes & delivers a training program for the specific block (Gasification, Power, Air Separation, and Utilities) while supporting the commissioning activities, if any.
- Ensures JIGPC standards and global best practices for safety, productivity, reliability, quality, and overall customer services are delivered as part of the training program.
- Provides guidance to the operating teams of the block (Gasification, Power, Air Separation, and Utilities) through OJT to ensure that block facilities are operated safely, efficiently and in compliance with contractual requirements & on-stream guarantees.
- Supports & maintains close working relationships with engineering and maintenance personnel to continuously monitor & evaluate training packages, enhancing when required.
- Provides operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions.
- Owns the operations procedures and train on new procedures as they are developed through the Management of Change Process.
- Onboards new Operators personnel including Apprentices and lead them through the training program, monitoring performance and closing the gaps.

**JOB REQUIREMENTS**
- Bachelor’s degree in Process Operations and Engineering fields.
- Experience in process plant operation, demonstrated skills (either Gasification, Power, Air Separation, and Utilities) at least 10+ years operations experience, with > 5 years in a supervisory role
- Track record of success on training Operations in the safe and reliable operation of any of the block.
- Demonstrated leadership and proven interpersonal skills.
- A strong commitment to employee involvement, team building and diversity.
- Knowledgeable in the coordination of operations personnel, communicating the requirements of safe and reliable plant operations via classroom and hands on training.
- Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization
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Learning and Development Training Specialist

Riyadh, Riyadh The Professionals

Posted 12 days ago

Job Viewed

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Job Description

Responsibilities

  • Provide professional expertise and support in the design, development and implementation of the training and talent process that is required to achieve business goals and results in the creation of an internal bench of top talent
  • Collect, analyze and maintain data gathered to inform targeted leadership development (e.g., succession planning, training)
  • Develop, initiate and maintain effective programs for workforce retention, promotion and succession planning
  • Responsible for the development of company training programs that focus on enabling the workforce to achieve improvements with priority organizational concerns
  • Runs annual TNA and create annual training calendar
  • Negotiate with training vendors and create a training budget
  • Manage the maintenance and execution of the performance management system, including current job descriptions, standards of performance and performance evaluation instruments
  • Conduct presentations and training.
  • Ensure that organization-wide talent management and company initiatives are focused and aligned on improving operational and program efficiencies and effectiveness
  • Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies that result in client satisfaction.
  • Develop effective relationships within the organization and the hiring community to have influence and impact the recruiting process and hiring.



Requirements

  • Bachelor degree in HR equivalent
  • 1-3 years of experience in similar role
  • Superior verbal and written communication skills
  • Proficient with Microsoft Office Suite or related software
  • Excellent interpersonal, counseling, and negotiation skills
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Training Specialist-Chemical Engineering (Downstream Refining & Gas Operations)

Eram Group

Posted today

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Job Description

Eram Talent is seeking a Training Specialist - Chemical Engineering to join our team in Saudi Arabia. This role is crucial in developing and delivering training programs that enhance the knowledge and skills of professionals in the chemical engineering field. As a leading talent acquisition consultancy, we focus on matching high-potential individuals with companies across various industries including Oil & Gas, Energy, and Manufacturing.

The Training Specialist will be responsible for designing curriculum, coordinating training sessions, and ensuring that participants gain practical knowledge applicable to their roles. You will work closely with industry leaders and experts to ensure that our training programs align with current trends and technological advancements in chemical engineering.

Key Responsibilities:
  • Develop, design, and deliver training curriculum for chemical engineering processes and technologies.
  • Assess training needs and tailor training programs to meet the skill requirements of employees.
  • Curriculum development: Build structured learning pathways and job family-specific curriculums, from early-career professionals to independent, competent contributors.
  • Mentorship and coaching: Act as a subject matter expert and mentor, fostering the development of technical skills and operational excellence across teams.
  • Ensure training effectiveness: Continuously improve training programs by incorporating industry trends, feedback, and real-life workplace scenarios
  • Collaborate with subject matter experts to ensure content accuracy and relevance.
  • Maintain comprehensive training records and prepare reports for management review.
  • Conduct follow-up assessments to measure knowledge retention and application of training insights in the workplace.
  • Stay current on industry developments and incorporate best practices into training programs.
  • Bachelor's or Master's degree in Chemical Engineering or a related field.
  • A minimum of 15 years of experience in chemical engineering or related training roles.
  • Develop technical course materials: Create comprehensive work-task centric workshops that prepare early and mid-career professionals for mastery in their core job family tasks.
  • Facilitate technical courses: Conduct engaging in-person and virtual training sessions for employees at various career stages, ensuring knowledge transfer of industry best practices.
  • Strong understanding of chemical engineering principles and processes.
  • Experience in developing and implementing effective training programs.
  • Excellent presentation and facilitation skills.
  • Strong analytical and problem-solving capabilities.
  • Proficiency in training management systems and Microsoft Office Suite.
  • Ability to communicate complex concepts in a clear and engaging manner.
  • Fluency in both English and Arabic is preferred.
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Training Specialist-Chemical Engineering (Downstream Refining & Gas Operations)

Eram Talent

Posted 7 days ago

Job Viewed

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Job Description

Overview

Eram Talent is seeking a Training Specialist - Chemical Engineering to join our team in Saudi Arabia. This role is crucial in developing and delivering training programs that enhance the knowledge and skills of professionals in the chemical engineering field. As a leading talent acquisition consultancy, we focus on matching high-potential individuals with companies across various industries including Oil & Gas, Energy, and Manufacturing.

The Training Specialist will be responsible for designing curriculum, coordinating training sessions, and ensuring that participants gain practical knowledge applicable to their roles. You will work closely with industry leaders and experts to ensure that our training programs align with current trends and technological advancements in chemical engineering.

Responsibilities
  • Develop, design, and deliver training curriculum for chemical engineering processes and technologies.
  • Assess training needs and tailor training programs to meet the skill requirements of employees.
  • Curriculum development: Build structured learning pathways and job family-specific curriculums, from early-career professionals to independent, competent contributors.
  • Mentorship and coaching: Act as a subject matter expert and mentor, fostering the development of technical skills and operational excellence across teams.
  • Ensure training effectiveness: Continuously improve training programs by incorporating industry trends, feedback, and real-life workplace scenarios
  • Collaborate with subject matter experts to ensure content accuracy and relevance.
  • Maintain comprehensive training records and prepare reports for management review.
  • Conduct follow-up assessments to measure knowledge retention and application of training insights in the workplace.
  • Stay current on industry developments and incorporate best practices into training programs.

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