305 Game Day Staff jobs in Saudi Arabia
Customer Service
Posted 8 days ago
Job Viewed
Job Description
Role Summary:
Promote financial products, engage with clients and improving the relationship with customers and developing marketing methods and achieve sales targets in a dynamic and customer-focused environment.
Key Responsibilities:- Understand and explain financial products to customers.
- Obtain sufficient information on customer needs.
- Opening customer accounts and marketing the company's multiple products to customers.
- Retaining customers and attracting new customers.
- Collection and analysis of customer data.
- Meet monthly and quarterly sales targets.
- Deliver sales reports and assist with tasks as assigned.
- Strong communication, negotiation, and interpersonal skills.
- Knowledge of financial products and market trends.
- Proficiency in Microsoft Office Suite.
- Ability to work independently, meet deadlines, and perform under pressure.
- Excellent verbal and written communication skills.
- Ability to analyze market trends and customer needs.
- Exceptional negotiation and persuasion skills.
- Time management and organizational skills.
Customer Service
Posted today
Job Viewed
Job Description
Exciting Customer Service Opportunities for Saudi Nationals( Subject to Contract Award)
Are you passionate about delivering exceptional service and ready to grow your career with a global leader?
Serco is looking for talented Saudi Nationals to join our Customer Service Talent Pool for upcoming roles across the Kingdom of Saudi Arabia. With over 4,500 team members in the Middle East, we're committed to building futures and supporting national development.
Desired Candidate ProfileExpress your interest today and take the first step toward a rewarding career with Serco.
Customer Service
Posted today
Job Viewed
Job Description
To ensure customer satisfaction and loyalty by delivering professional service, managing inquiries, maintaining accurate client records, and supporting internal teams through proactive communication and feedback reporting.
Responsibilities:
- Answer incoming phone calls, emails, chats promptly and professionally.
- Receive and process customer inquiries from all marketing channels, including online orders, and ensure they are entered into the CRM system.
- Provide customers with basic product/service information and direct them to the right contact when necessary.
- Maintain a courteous, welcoming, and service-oriented approach in all customer interactions.
- Regularly update and maintain the CRM system with accurate contact details, communication history, and notes.
- Coordinate with relevant internal departments to ensure customer issues are addressed and resolved efficiently.
- Follow up with customers after order delivery to ensure satisfaction and collect feedback.
- Proactively reach out to inactive customers to identify reasons and re-engage them.
- Generate monthly reports on customer activity, feedback, and engagement trends.
- Share insights with the marketing team to support service improvement initiatives.
Qualifications:
• Bachelor's degree in Business, Marketing, or a related field.
• Strong written and verbal communication skills.
• She should have high level of interpersonal and customer handling skills.
• Proficiency in Arabic and English is a strong advantage.
Please send you're your CV to
Customer Service
Posted today
Job Viewed
Job Description
Customer Service & Order Processing Specialist
Location:
Jeddah, Saudi Arabia
Job Type:
Full-time
About the Role
We are looking for a motivated and detail-oriented Customer Service & Order Processing Specialist to join our growing e-commerce team. You will be the key point of contact for our customers, ensuring they enjoy a smooth shopping experience from placing their orders to receiving them.
Key Responsibilities
• Handle customer inquiries via phone, email, and chat in a professional and timely manner.
• Process, review, and manage online orders from confirmation to delivery.
• Coordinate with warehouse and delivery partners to ensure accurate and on-time shipments.
• Resolve customer complaints and provide effective solutions to maintain high satisfaction levels.
• Track and follow up on pending or delayed orders, keeping customers updated.
• Maintain accurate records of customer interactions and transactions.
Qualifications
• 1–3 years of experience in customer service, preferably in e-commerce or retail.
• Strong communication skills in both Arabic and English.
• Good organizational and multitasking abilities with attention to detail.
• Proficiency in MS Office and familiarity with e-commerce platforms such as Salla & Zid.
What We Offer
• Competitive salary.
• A dynamic and supportive work environment.
• Growth opportunities within a fast-growing e-commerce business.
• Training and development programs to enhance your skills.
Delivery Station Customer Service Associate, Customer Service
Posted today
Job Viewed
Job Description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.
We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
Key job responsibilities
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
BASIC QUALIFICATIONS
Key job responsibilities
Basic qualifications
High School or equivalent diploma
Previous experience in Customer Service
Ability to effectively prioritize work time to ensure efficiency
Experience with Windows Operating Systems and Microsoft Outlook
Familiarity with multiple web browsers, data base searching and instant messenger tools
PREFERRED QUALIFICATIONS
Preferred qualifications
- Arabic Speaker
- Bachelor Degree or equivalent work- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job details
SAU, Riyadh
Customer Service
Customer Service Representative
Posted today
Job Viewed
Job Description
Overview
Join to apply for the Customer Service Representative role at S&S Fuels, LLC
Job Title: Customer Service Representative
Department: Operations
Hiring Range: $12-$13/hr. depending on store location, merit, and employee experience
FLSA: Non-exempt (eligible for overtime)
DOL Status: Full-time and part-time available
Reports to: Store Manager
Position SummaryThe Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!
Job Requirements, Functions, And Responsibilities- Provide exemplary, courteous customer service and handle complaints quickly and tactfully
- Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
- Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
- Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
- Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
- Maintain proper inventory levels and shift closeouts
- Perform duties with minimal supervision, may be required to work irregular work hours
- Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
- Comply with all company policies and procedures, including relevant governmental regulations
- Complete/attend all required employee orientations, trainings, certifications, and/or meetings
- Ability to stand and/or walk for an entire shift
- Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
- Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
- Ability to push and pull with arms up to a force of 20 lbs.
- Ability to bend at waist with some twisting up to 1 hour of shift
- Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift
- Employee performs approximately 95% of duties indoors
- Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
- Work in small spaces at times; work independently
- Work with minimal direction and periodic supervision
- CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
- Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
- Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents
- High School diploma or GED (preferred)
- Experience working retail sales and customer service (preferred)
- Ability to work with tools/equipment and perform duties as described above
- Ability to work as scheduled and arrive on time
- Ability to communicate (orally and in writing) in English and engage in conversation
- Ability to work both independently and part of a team as necessary
- Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
- 401k with up to 3% company match
- Paid vacation and sick time
- Flexible scheduling
- Full-time and part-time positions
- Career growth (opportunity to become Lead Cashier or Assistant Manager)
This job description outlines the general qualifications and responsibilities of this position and is not intended to be an all-encompassing summary of the role. This position is subject to change according to developments in technology or processes, workload and staffing limitations, or other circumstances related to the needs of the business.
K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.
K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.
Job Details- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Manufacturing
Customer Service Representative
Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative
Department: Operations
Hiring Range: $12-$13/hr. depending on store location, merit, and employee experience
FLSA: Non-exempt (eligible for overtime)
DOL Status: Full-time and part-time available
Reports to: Store Manager
Position SummaryThe Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!
Job Requirements, Functions, And Responsibilities- Provide exemplary, courteous customer service and handle complaints quickly and tactfully
- Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
- Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
- Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
- Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
- Maintain proper inventory levels and shift closeouts
- Perform duties with minimal supervision, may be required to work irregular work hours
- Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
- Comply with all company policies and procedures, including relevant governmental regulations
- Complete/attend all required employee orientations, trainings, certifications, and/or meetings
- Ability to stand and/or walk for an entire shift
- Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
- Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
- Ability to push and pull with arms up to a force of 20 lbs.
- Ability to bend at waist with some twisting up to 1 hour of shift
- Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift
- Employee performs approximately 95% of duties indoors
- Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
- Work in small spaces at times; work independently
- Work with minimal direction and periodic supervision
- CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
- Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
- Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents
- High School diploma or GED (preferred)
- Experience working retail sales and customer service (preferred)
- Ability to work with tools/equipment and perform duties as described above
- Ability to work as scheduled and arrive on time
- Ability to communicate (orally and in writing) in English and engage in conversation
- Ability to work both independently and part of a team as necessary
- Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
- 401k with up to 3% company match
- Paid vacation and sick time
- Flexible scheduling
- Full-time and part-time positions
- Career growth (opportunity to become Lead Cashier or Assistant Manager)
K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.
K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.
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About the latest Game day staff Jobs in Saudi Arabia !
Customer Service Representative
Posted today
Job Viewed
Job Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Eastern, Saudi Arabia. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires excellent communication skills, attention to detail, and the ability to handle customer inquiries and complaints effectively.
Responsibilities:
- Responding to customer inquiries via phone, email, and live chat in a timely and professional manner
- Assisting customers with product information, pricing, and order status
- Troubleshooting and resolving customer issues and complaints
- Processing customer orders and ensuring accurate and timely delivery
- Maintaining customer records and updating account information as needed
- Collaborating with other departments to resolve customer issues and improve overall customer satisfaction
- Providing feedback to management on customer trends and concerns
- Identifying opportunities to upsell or cross-sell products and services
- Ensuring compliance with company policies and procedures
- Adhering to customer service quality standards and KPIs
Preferred Candidate:
- Prior experience in a customer service role, preferably in a fast-paced environment
- Excellent verbal and written communication skills
- Strong problem-solving skills and the ability to think quickly on your feet
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Positive and professional demeanor
- Proficient in using customer service software and CRM systems
- Knowledge of the products and services offered by our company
- Flexibility to work in shifts and weekends if required
Customer Service Representative
Posted today
Job Viewed
Job Description
Join to apply for the Customer Service Representative role at S&S Fuels, LLC
Job Title: Customer Service Representative
Department: Operations
Hiring Range: $12-$13/hr. depending on store location, merit, and employee experience
FLSA: Non-exempt (eligible for overtime)
DOL Status: Full-time and part-time available
Reports to: Store Manager
The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!
Job Requirements, Functions, And Responsibilities- Provide exemplary, courteous customer service and handle complaints quickly and tactfully
- Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
- Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
- Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
- Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
- Maintain proper inventory levels and shift closeouts
- Perform duties with minimal supervision, may be required to work irregular work hours
- Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
- Comply with all company policies and procedures, including relevant governmental regulations
- Complete/attend all required employee orientations, trainings, certifications, and/or meetings
- Ability to stand and/or walk for an entire shift
- Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
- Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
- Ability to push and pull with arms up to a force of 20 lbs.
- Ability to bend at waist with some twisting up to 1 hour of shift
- Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift
- Employee performs approximately 95% of duties indoors
- Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
- Work in small spaces at times; work independently
- Work with minimal direction and periodic supervision
- CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
- Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
- Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents
- High School diploma or GED (preferred)
- Experience working retail sales and customer service (preferred)
- Ability to work with tools/equipment and perform duties as described above
- Ability to work as scheduled and arrive on time
- Ability to communicate (orally and in writing) in English and engage in conversation
- Ability to work both independently and part of a team as necessary
- Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
- 401k with up to 3% company match
- Paid vacation and sick time
- Flexible scheduling
- Full-time and part-time positions
- Career growth (opportunity to become Lead Cashier or Assistant Manager)
This job description outlines the general qualifications and responsibilities of this position and is not intended to be an all-encompassing summary of the role. This position is subject to change according to developments in technology or processes, workload and staffing limitations, or other circumstances related to the needs of the business.
K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.
K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.
#J-18808-LjbffrCustomer Service Supervisor
Posted 3 days ago
Job Viewed
Job Description
Tamkeen Technologies is seeking a skilled and dedicated Customer Service Supervisor to lead our customer service team and ensure the delivery of exceptional service to our clients. In this role, you will oversee daily operations, guide team members, and develop strategies to improve service quality and productivity. You will play a critical role in resolving escalated customer issues, providing training and mentorship to team members, and implementing best practices to enhance the customer experience. If you possess strong leadership skills and a passion for customer service, we invite you to apply!
Responsibilities- Supervise and manage the customer service team to ensure high levels of performance and motivation.
- Implement and monitor service standards and procedures to enhance customer satisfaction.
- Train and coach team members on best practices in customer service and communication skills.
- Resolve complex customer complaints and issues efficiently and effectively.
- Analyze customer service metrics and provide reports to management on team performance.
- Support ongoing improvements in service delivery by providing insights and recommendations.
- Collaborate with other departments to ensure a seamless customer experience across all channels.
- Track, analyze, and report on key performance indicators (KPIs), including but not limited to:
- Average Handling Time (AHT)
- First Call Resolution (FCR)
- Service Level Agreement (SLA) adherence
- Customer Satisfaction (CSAT) scores
- Customer Dissatisfaction (DSAT) drivers
- Bachelor’s degree in Business Administration, Management, or a related field.
- 1-3 years of experience in customer service, with at least 1 year in a supervisory or leadership role.
- Strong knowledge of customer service principles and best practices.
- Excellent communication, interpersonal, and conflict resolution skills.
- Proficient in data analysis and reporting software to monitor team performance.
- Ability to motivate and inspire team members to achieve their best work.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Must be a Saudi Passport holder.