401 Front Desk jobs in Saudi Arabia

Overview

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

• Supervise and manage a team of receptionists and front desk staff
• Ensure all front desk operations run smoothly and efficiently
• Handle guest inquiries and provide information about the organization
• Coordinate with other departments to ensure guest needs are met
• Train new staff members on front desk procedures and customer service standards
• Manage schedules and ensure adequate coverage at the front desk
• Address any issues or complaints from guests in a timely and professional manner
• Implement procedures to improve efficiency and customer service at the front desk
  
  

• Bachelor's degree in business administration or related field
• Proven experience in a front desk management role
• Strong leadership and organizational skills
• Excellent communication and customer service abilities
• Fluent English Language
• Ability to manage a team and prioritize tasks effectively
• Knowledge of office software and equipment
• Attention to detail and problem-solving skills
  
  

• Strong communication and interpersonal skills
• Excellent customer service skills
• Organizational and multitasking abilities
• Attention to detail
• Problem-solving skills
• Knowledge of hotel operations
• Leadership and team management skills
• Computer proficiency
• Ability to remain calm under pressure
• Conflict resolution skills
• Fluent English language

Overview

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Desk Manager you are responsible for the operations of Front Office with a primary focus on overall operation at Reception, ensuring end of the day procedures and subsequent reports are completed in an accurate and efficient manner whereby your role will include key responsibilities such as:

• Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
• Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods
• Actively involve in promoting and selling companies loyalty program, Food & Beverage events / in house facilities and hotel / company partners
• Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts
• Lead and coach the team towards achieving highest level of exceptional guest service and colleague satisfaction results through the application of all corporate and property standards and policies

• Education, Qualifications & Experiences: You must ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You should also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literate and knowledge of Opera will be highly regarded.
• Knowledge & Competencies: The ideal candidate will be well versed with up selling and maximizing revenue techniques, always service oriented and with the passion to exceed the expectations of our guests at every turn. A positive, proactive, flexible and approachable attitude is a must. You will work well under pressure in a fast paced environment and be a great leader, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies: Understanding Hotel Operations; Effective Communication; Planning for Business; Supervising People; Understanding Differences; Supervising Operations; Teamwork; Adaptability; Customer Focus; Drive for Results

Join to apply for the Front Desk Manager role at Rosewood Amaala

Join to apply for the Front Desk Manager role at Rosewood Amaala

Position Overview Rosewood Red Sea, part of the ultra-luxury Red Sea Global destination, is seeking a highly skilled and service-oriented Front Desk Manager to join our pre-opening leadership team. This role will oversee the daily operations of the Front Desk, ensuring that every guest receives seamless, personalized, and anticipatory service. The successful candidate will bring strong operational expertise, leadership ability, and a commitment to delivering exceptional guest experiences that embody Rosewood’s A Sense of Place philosophy. Key Responsibilities • Lead and manage daily operations of the Front Desk, including reception, cashiering, and guest registration. • Ensure flawless guest arrival and departure experiences, reflecting Rosewood’s luxury service standards. • Supervise, train, and develop Front Desk colleagues to deliver anticipatory and personalized service. • Implement and maintain service standards, SOPs, and guest recognition programs. • Monitor room allocations, upgrades, and special requests in coordination with Reservations and Housekeeping. • Handle VIP guests, service recovery, and escalated guest concerns with professionalism and tact. • Oversee financial transactions, billing accuracy, and cash handling procedures at the Front Desk. • Support pre-opening activities including recruitment, training, and system implementation. • Collaborate with Guest Services, Concierge, and Housekeeping teams to ensure seamless guest journeys. Qualifications • Minimum 7–10 years of progressive Rooms Division / Front Office experience, with at least 3 years in a supervisory or managerial role at a luxury hotel or resort. • Pre-opening experience in ultra-luxury or lifestyle brands strongly preferred. • Proven expertise in Front Office operations, guest handling, and service recovery. • Exceptional leadership, communication, and interpersonal skills with the ability to inspire and manage multicultural teams. • Strong organizational and problem-solving skills with attention to detail. • Financial acumen with knowledge of billing, cashiering, and revenue control procedures.

• Seniority level Mid-Senior level

• Employment type Part-time

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at Rosewood Amaala by 2x

Medina, Al Madinah, Saudi Arabia 19 hours ago

Riyadh, Riyadh, Saudi Arabia 22 hours ago

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Jobs for Humanity is partnering with EVICCO to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: EVICCO

We are seeking a Receptionist to manage our front desk operations daily and serve as the first point of contact for visitors and callers. An excellent candidate for this position holds excellent communication and organizational skills, a friendly demeanor, and the ability to solve problems efficiently.

Job Purpose

The aim of the Receptionist role is to serve as the first point of contact for visitors and callers, managing front desk operations efficiently, and providing high-quality customer service. The Receptionist is also responsible for answering phone inquiries, directing callers appropriately, managing appointments, maintaining records, and handling office supplies.

Job Duties And Responsibilities

• Manage front desk operations efficiently as the first point of contact for visitors and callers.
• Utilize strong communication skills to greet guests, answer phone inquiries, and direct them appropriately.
• Demonstrate organizational skills for handling appointments, maintaining records, and managing office supplies.
• Maintain a friendly demeanor to interact with visitors and callers.
• Utilize problem-solving abilities to address issues that may arise during daily operations.
  
  

• Experience in front desk operations.
• Excellent communication skills.
• Strong organizational skills.
• Friendly and approachable demeanor.
• Strong problem-solving abilities.

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

The ideal candidate will be customer driven and an extremely proactive and 'switched on' personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Join to apply for the Front Desk Receptionist role at Stella Stays .

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At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.

We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.

Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.

If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.

Stella Stays is seeking a highly motivated and customer-focused individual to join our team. The ideal candidate will be responsible for delivering a world-class hospitality experience to guests, executing front desk operations, and collaborating with both on-site and headquarters teams to efficiently resolve any issues that may arise. This role requires a commitment to providing outstanding customer service, problem-solving skills, and the ability to work efficiently in a fast-paced environment.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression on guests and partners alike.
• Register guests and guide them through digital check-in/check-out procedures for a seamless experience.
• Enhance the guest experience by providing VIP treatments, guest gifts, and personalized touches.
• Responsively address and resolve guest issues in a positive and timely manner.
• Support the guest experience and Reservations team with on-ground assistance while maintaining a positive company culture.
• Train and support new team members.
• Prepare training manuals and SOPs for the team.
• Coordinate and facilitate community meetings to encourage engagement and collaboration.
• Acquire comprehensive knowledge of all buildings and units within your purview.
• Maintain unit cleanliness, organization, and supplies to ensure a consistent guest experience.
• Foster relationships with building staff, vendors, and cross-functional teams; collaborate with various departments to identify and implement solutions for operational efficiency and guest satisfaction.
• Effectively manage inventory, supplies, and equipment to support operations.

• High school diploma or equivalent, with further education in hospitality or customer service preferred.
• Proven customer service experience in a similar role, with a strong focus on delivering excellent customer service.
• Excellent communication skills, both written and verbal, and the ability to communicate effectively with guests from diverse backgrounds.
• Focus on English and Arabic; strong organizational skills, attention to detail, and the ability to multitask and prioritize effectively.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.
• Basic computer skills, including proficiency with Microsoft Office and property management systems.
• Passion for the hospitality industry and a desire to grow and develop professionally.

If you’re ready to dive into a high-paced, high-growth environment, we’d love to hear from you. Apply now and become a part of our mission to revolutionize the hospitality industry globally.

• Supervise and manage a team of receptionists and front desk staff
• Ensure all front desk operations run smoothly and efficiently
• Handle guest inquiries and provide information about the organization
• Coordinate with other departments to ensure guest needs are met
• Train new staff members on front desk procedures and customer service standards
• Manage schedules and ensure adequate coverage at the front desk
• Address any issues or complaints from guests in a timely and professional manner
• Implement procedures to improve efficiency and customer service at the front desk
  
  

• Bachelor's degree in business administration or related field
• Proven experience in a front desk management role
• Strong leadership and organizational skills
• Excellent communication and customer service abilities
• Fluent English Language
• Ability to manage a team and prioritize tasks effectively
• Knowledge of office software and equipment
• Attention to detail and problem-solving skills
  
  

• Strong communication and interpersonal skills
• Excellent customer service skills
• Organizational and multitasking abilities
• Attention to detail
• Problem-solving skills
• Knowledge of hotel operations
• Leadership and team management skills
• Computer proficiency
• Ability to remain calm under pressure
• Conflict resolution skills
• Fluent English language