253 Food Quality jobs in Saudi Arabia

Food Safety and Quality Assurance Sr.supervisor

Riyadh, Riyadh PepsiCo

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Job Description

**Overview**

**PepsiCo's strength is its people. Winning together is all about respect for one another's unusual traits, backgrounds, perspectives and experiences. Our teams reflect the diversity of our customers and our communities, breaking down barriers and winning awards.**

**Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. As a global food and beverage company with brands that stand for quality and are respected household names such as Quaker Oats, Tropicana, Gatorade, Lay's and Pepsi-Cola, we are committed to Performance with Purpose; pushing to be best and fully committed to the people we share the planet with.**

**Are you ready to explore PepsiCo and be part of this iconic multinational? Seize the day for real life on the job Learning? Enjoy some flexibility that will ensure you are balancing your personal and professional life?**

**Our employees are at the heart of PepsiCo. Through the Company's dedication to Talent Sustainability, we continue to support the development of employees. A possibility, our employment brand, reinforces our dedication to our people; enabling them to reach new heights in their careers and becoming truly world-class talents. PepsiCo is universally recognized as one of the best companies in the world for leadership development.**

**Lead the regional Food safety and Quality Assurance function by ensuring**

**a) Food safety and Quality by design for all new innovations or productivity initiatives, while delivering the right specifications that are fit for purpose and consumer relevant**

**b) This role will need to create culture and establish comprehensive and sustainable Food safety and quality programs that drive capability and quality throughout the supply chain.**

**c) To create, implement and monitor necessary quality and food safety metrics in order to provide needed oversight and governance**

**d) Managing suppliers for Pepsico Manufacturing locations for all categories across MENA BU for existing products and new suppliers approvals for Innovation, BCP and Productivity initiatives. SPM initiatives for existing suppliers.**

**e) Support the PEP+ agenda**

**Responsibilities**
- Drive QA programs in the Middle east region to effectively deliver the aligned AOP Agenda and Long term strategic inititaives.
- Effectively support the regional product and package innovation agenda by ensuring standards and process are adhered to during the innovation process, delivering “quality and food safety by design"
- Participate in local innovation councils/stage gate ensuring quality and food safety guardrails have been addressed in the stage gate process
- For complex innovations, provide needed technical support at plant level to ensure start-up readiness and develop quality system and testing protocols/methods which should be applied for new product introductions
- Provide needed oversight and governance by ensuring our quality and food safety standards and protocols are effectively implemented in the manufacturing facilities, and that they are maintained across the supply chain to ensure our products are safe, legal and meet consumer-defined design across our total portfolio of products
- Effectively collaborate with regional Quality Control (SC) to jointly develop Quality and Food Safety objectives and targets that deliver on our promise to provide consumers with safe and wholesome products of outstanding quality, consistency and value
- Harmonize the quality management programs including testing methods across the region, as needed
- Provide needed oversight and governance of established quality systems, managing the issuance of variances to specifications and standards, ensuring needed corrective actions to non-compliances in quality and food safety audits have been implemented, and that the systems and processes that are in place are being adhered to by product developers and SC (QC)
- Provide technical support in the assessment of new contract manufacturing sites, performing needed
- Capability assessment for new manufacturing platforms and ensuring appropriate design quality and food safety principles have been implemented
- Approve new suppliers to support Innovation, Productivity and Strategic Supplier agenda
- Management of existing suppliers and ensuring compliance to Global Standards.
- Advocate execution of global programs and drive role of Quality connector to Business Unit and Global

**Qualifications**
- Minimum of 8-10 years of experience in Food safety, Quality Assurance, Quality Control (and/or related experience with a proven track record or technical role
- Strong orientation of PepsiCo Quality & Food safety systems & processes direct or indirect handling
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Quality Assurance Quality Control Engineer

Hudson IT and Manpower

Posted 1 day ago

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Job Description

Quality Assurance Quality Control Engineer

Are you an experienced QA/QC Engineer seeking a long-term career with growth opportunities? Join a reputed organization engaged in high-voltage transmission line and substation projects in the Gulf region.

Eligibility Criteria
  • Bachelor’s Degree in Engineering (Civil / Electrical / Mechanical)
  • ISO 9001:2015 Certification (Internal Auditor – Preferred)
  • 5–10 years of proven experience in QA/QC roles
  • Hands-on experience in OHTL (220kV / 400kV / 765kV) and/or Substation Projects
  • Valid passport (minimum 9 months validity)
  • Strong English communication skills (spoken & written)
Key Responsibilities
  • Implement and monitor QA/QC systems, procedures, and plans at project sites
  • Conduct inspections of materials and site activities, ensuring compliance with specifications
  • Coordinate with clients and consultants on quality-related matters
  • Prepare and maintain QA/QC documentation (ITPs, checklists, method statements, NCRs, quality reports)
  • Oversee material testing and verify related reports
  • Lead internal audits and maintain updated QA/QC records
  • Identify and resolve non-conformances in collaboration with site teams
  • Support construction teams in maintaining project quality and safety standards
Why Join Us?
  • Competitive compensation package
  • Excellent benefits and career development opportunities
  • Exposure to landmark Gulf transmission projects
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Quality Assurance
  • Industries: Engines and Power Transmission Equipment Manufacturing and Electric Power Transmission, Control, and Distribution

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Quality Assurance/Quality Control Manager

al Jubayl, Eastern region Bluestar Manpower Consultant

Posted 1 day ago

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Job Description

Quality Assurance/Quality Control Manager
Bluestar Manpower Consultant, Saudi Arabia

The QA/QC Manager shall have demonstrated knowledge and training in the ISO-9000 series international standards. He shall be able to exercise judgment against the criteria of the standards. He shall have a University Degree or equivalent with a minimum of 10 years of experience in Quality Assurance system activities, of which five (5) years must be in managing quality systems relating to the contract scope of work (oil, gas, petrochemical projects, infrastructure, communication).

Job Specification

Responsibilities include:

  1. Day-to-day management of the Resident QA/QC Manager’s activities.
  2. Participation in pre-construction activities, such as schedule development, estimate development, procurement support, development of QA/QC procedures, and key personnel selection.
  3. Leading site Quality Assurance/Quality Control activities.
  4. Interfacing with Operations, clients, and corporate Quality Assurance/Control staff to ensure quality objectives are met.
  5. Site control of the implementation of the ASME and regulatory Quality control system.
  6. Implementing project QA/control programs at the site.
  7. Reviewing and forwarding all special procedures such as Welding and NDE.
  8. Developing special Quality Assurance and Quality Control procedures.
  9. Providing technical and administrative directions to the field staff.
  10. Responsible for performance appraisals, goal setting, training, and quality of those functions under their leadership.
  11. Coordinating inspection and test groups.
  12. Supervising and managing QA/QC activities in the country to ensure the project Quality Assurance and Quality Control functions support the construction effort in accordance with the schedule and in compliance with project objectives, schedules, specifications, procedures, plans, requirements, and directives.
  13. Supervising and auditing subcontractor Quality control.
  14. Supervising and auditing internal aspects of environmental safety, material handling and storage, document control, and quality programs.
  15. Directing others in the preparation of various weekly, monthly, annual, and job reports.
  16. Ensuring client responses and reporting are prompt, accurate, and professional in all forms, verbal and/or written.
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Quality Assurance Quality Control Inspector

Riyadh, Riyadh Abunayyan Holding

Posted 3 days ago

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Job Description

Quality Assurance Quality Control Inspector Quality Assurance Quality Control Inspector

Get AI-powered advice on this job and more exclusive features.

Department: Quality Assurance / Quality Control

Industry: Infrastructure, Landscaping, and Design

Role Purpose:

To ensure quality standards are effectively implemented and maintained across Citiscape’s infrastructure, landscaping, and design projects. The QA/QC Inspector will be responsible for inspecting materials, workmanship, and construction processes to ensure compliance with project specifications, regulatory requirements, and client expectations on mega/giga projects.

Key Responsibilities:

1. Quality Assurance & Inspection

  • Conduct inspections on-site to verify compliance with approved drawings, specifications, and quality standards.
  • Inspect materials, workmanship, and installation methods for infrastructure and landscaping elements.
  • Monitor construction activities, ensuring that QA/QC procedures are followed throughout all phases of the project.

2. Project-Specific QA/QC Implementation

  • Support quality planning, ITP (Inspection and Test Plan) implementation, and document control.
  • Review and verify subcontractor and supplier quality compliance.
  • Participate in material submittal reviews and sample approvals.

3. Documentation & Reporting

  • Prepare daily and weekly inspection reports, NCRs (Non-Conformance Reports), and quality records.
  • Maintain detailed QA/QC documentation including checklists, method statements, and inspection logs.
  • Support preparation for internal and external audits.

4. Coordination & Communication

  • Coordinate with site engineers, consultants, and client representatives on quality issues.
  • Assist in resolving technical and quality-related issues on-site.
  • Support QA/QC Engineers and the Quality Manager in achieving project quality objectives.

5. Compliance & Best Practices

  • Ensure compliance with relevant international and local standards (e.g., ISO 9001).
  • Promote a quality-focused culture on-site through ongoing communication and awareness.
  • Identify areas of improvement and support continuous quality improvement initiatives.

Qualifications & Experience:

Education:

  • Bachelor's Degree in QA/QC, Civil Engineering, Landscape Architecture, or a related discipline.

Certifications:

  • ISO 9001 (Quality Management Systems)
  • Additional QA/QC-related certifications are an advantage

Experience:

  • Minimum 5+ years of QA/QC experience in infrastructure, landscaping, or public realm projects .
  • Must have direct exposure to mega/giga projects such as Qiddiya, Roshn, Red Sea, King Salman Park, Green Riyadh , or similar high-profile developments.
  • Strong understanding of materials, finishing standards, and landscaping methods used in large-scale projects.
  • Excellent knowledge of QA/QC procedures, standards, and inspection techniques
  • Proficient in interpreting technical drawings, method statements, and ITPs
  • Strong communication and documentation skills
  • Familiarity with quality software tools and MS Office Suite
  • Ability to work in a fast-paced, multi-disciplinary project environment
  • Detail-oriented with strong analytical and problem-solving skills
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Quality Assurance and Engineering
  • Industries Construction and Building Construction

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Riyadh, Riyadh, Saudi Arabia 10 hours ago

Quality Management Specialist (Onsite, Riyadh) Senior Applications Quality Assurance Specialist SR. Quality Control Engineer, Low Voltage | alfanar Electric Quality Assurance (QA) Software Engineer - Remote Option Available Army Aviation Quality Control Specialist (AH-64, UH-60, and/or 406CS/OH-58D) - Saudi Arabia

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Quality Assurance Quality Control Engineer

Hudson IT and Manpower

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Quality Assurance Quality Control Engineer

Are you an experienced QA/QC Engineer seeking a long-term career with growth opportunities? Join a reputed organization engaged in high-voltage transmission line and substation projects in the Gulf region.

Eligibility Criteria
  • Bachelor's Degree in Engineering (Civil / Electrical / Mechanical)
  • ISO 9001:2015 Certification (Internal Auditor - Preferred)
  • 5-10 years of proven experience in QA/QC roles
  • Hands-on experience in OHTL (220kV / 400kV / 765kV) and/or Substation Projects
  • Valid passport (minimum 9 months validity)
  • Strong English communication skills (spoken & written)
Key Responsibilities
  • Implement and monitor QA/QC systems, procedures, and plans at project sites
  • Conduct inspections of materials and site activities, ensuring compliance with specifications
  • Coordinate with clients and consultants on quality-related matters
  • Prepare and maintain QA/QC documentation (ITPs, checklists, method statements, NCRs, quality reports)
  • Oversee material testing and verify related reports
  • Lead internal audits and maintain updated QA/QC records
  • Identify and resolve non-conformances in collaboration with site teams
  • Support construction teams in maintaining project quality and safety standards
Why Join Us?
  • Competitive compensation package
  • Excellent benefits and career development opportunities
  • Exposure to landmark Gulf transmission projects
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Quality Assurance
  • Industries: Engines and Power Transmission Equipment Manufacturing and Electric Power Transmission, Control, and Distribution
This advertiser has chosen not to accept applicants from your region.

Quality Assurance Quality Control Inspector

Riyadh, Riyadh Abunayyan Holding

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Quality Assurance Quality Control Inspector Quality Assurance Quality Control Inspector

Get AI-powered advice on this job and more exclusive features.

Department: Quality Assurance / Quality Control

Industry: Infrastructure, Landscaping, and Design

Role Purpose:

To ensure quality standards are effectively implemented and maintained across Citiscape's infrastructure, landscaping, and design projects. The QA/QC Inspector will be responsible for inspecting materials, workmanship, and construction processes to ensure compliance with project specifications, regulatory requirements, and client expectations on mega/giga projects.

Key Responsibilities:

1. Quality Assurance & Inspection

  • Conduct inspections on-site to verify compliance with approved drawings, specifications, and quality standards.
  • Inspect materials, workmanship, and installation methods for infrastructure and landscaping elements.
  • Monitor construction activities, ensuring that QA/QC procedures are followed throughout all phases of the project.

2. Project-Specific QA/QC Implementation

  • Support quality planning, ITP (Inspection and Test Plan) implementation, and document control.
  • Review and verify subcontractor and supplier quality compliance.
  • Participate in material submittal reviews and sample approvals.

3. Documentation & Reporting

  • Prepare daily and weekly inspection reports, NCRs (Non-Conformance Reports), and quality records.
  • Maintain detailed QA/QC documentation including checklists, method statements, and inspection logs.
  • Support preparation for internal and external audits.

4. Coordination & Communication

  • Coordinate with site engineers, consultants, and client representatives on quality issues.
  • Assist in resolving technical and quality-related issues on-site.
  • Support QA/QC Engineers and the Quality Manager in achieving project quality objectives.

5. Compliance & Best Practices

  • Ensure compliance with relevant international and local standards (e.g., ISO 9001).
  • Promote a quality-focused culture on-site through ongoing communication and awareness.
  • Identify areas of improvement and support continuous quality improvement initiatives.

Qualifications & Experience:

Education:

  • Bachelor's Degree in QA/QC, Civil Engineering, Landscape Architecture, or a related discipline.

Certifications:

  • ISO 9001 (Quality Management Systems)
  • Additional QA/QC-related certifications are an advantage

Experience:

  • Minimum 5+ years of QA/QC experience in infrastructure, landscaping, or public realm projects .
  • Must have direct exposure to mega/giga projects such as Qiddiya, Roshn, Red Sea, King Salman Park, Green Riyadh , or similar high-profile developments.
  • Strong understanding of materials, finishing standards, and landscaping methods used in large-scale projects.
  • Excellent knowledge of QA/QC procedures, standards, and inspection techniques
  • Proficient in interpreting technical drawings, method statements, and ITPs
  • Strong communication and documentation skills
  • Familiarity with quality software tools and MS Office Suite
  • Ability to work in a fast-paced, multi-disciplinary project environment
  • Detail-oriented with strong analytical and problem-solving skills
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Quality Assurance and Engineering
  • Industries Construction and Building Construction

Referrals increase your chances of interviewing at Abunayyan Holding by 2x

Sign in to set job alerts for "Quality Assurance Quality Control Inspector" roles. QA/ QC Inspector- Mechanical / Electrical Internal Audit Quality Assurance Manager Quality Assurance Quality Control Engineer SR, Procurement Quality Engineer alfanar Electric Rider Quality and Compliance Senior Specialist Senior Specialist - Data Quality Control & Readiness Customer Service Quality Specialist - Saudi National Senior Quality Assurance Manager (Remote Area) SR. Quality Control Engineer, High Voltage Direct Current alfanar Electric

Riyadh, Riyadh, Saudi Arabia 10 hours ago

Quality Management Specialist (Onsite, Riyadh) Senior Applications Quality Assurance Specialist SR. Quality Control Engineer, Low Voltage alfanar Electric Quality Assurance (QA) Software Engineer - Remote Option Available Army Aviation Quality Control Specialist (AH-64, UH-60, and/or 406CS/OH-58D) - Saudi Arabia

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Quality Assurance Specialist

Riyadh, Riyadh Eva Pharma

Posted today

Job Viewed

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Job Description

Overview

Job Title: Quality Assurance Specialist

Location: Saudi Arabia

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight forHealth and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment forour team members.

Job Summary
We are seeking a passionate and talented Quality Assurance Specialist to join our dynamic team in Saudi Arabia .

Theideal candidate will contribute to our mission of enhancing human health and well-being,
ensuring that we meet the highest standards of excellence in our industry.

Key Responsibilities
  • Monitor environmental conditions and equipment calibration to ensure compliance with GMP standards in all classified production areas.
  • Participate in production processes, including raw material dispensing, cleanliness checks, and manufacturing of solid and cephalosporin dosage forms.
  • Perform routine quality checks, including in-process inspections, packaging verification, sampling, and warehouse inspections.
  • Support deviation handling and documentation, including tracking nonconformities, change controls, and CAPA follow-up.
  • Ensure proper documentation and compliance with GDP standards by reviewing batch records, logbooks, and quality reports.
Qualifications
  • Bachelor’s degree in Pharmaceutical Sciences or Science with 0–3 years of relevant experience.
  • Strong knowledge of cGMP regulations, including documentation, inspections, sampling, and contamination prevention.
  • Familiarity with quality systems such as CAPA, change control, and ISO 9001 standards.
  • Understanding of validation processes, safety programs, and quality compliance protocols.
  • Basic proficiency in statistics for quality data interpretation and reporting.
  • Saudi manufacturing experience is a MUST.

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Quality Assurance Manager

Riyadh, Riyadh WEbook, Inc.

Posted today

Job Viewed

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Job Description

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you are looking for ,webook.com is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

We are seeking a highly skilled and experienced Software Quality Assurance (QA) Manager to join our team. As the QA Manager, you will be responsible for overseeing and managing the quality assurance process for our software development projects. Your primary goal will be to ensure that our software meets the highest quality standards and fulfills all functional and non-functional requirements. You will lead a team of QA engineers, collaborate with cross-functional stakeholders, and implement best practices to drive continuous improvement in our software development lifecycle.

Key Responsibilities :

  • Develop and implement the overall QA strategy, policies, and procedures to ensure the delivery of high-quality software products.
  • Lead and manage a team of QA engineers, providing guidance, mentoring, and support to ensure efficient and effective QA practices.
  • Collaborate with cross-functional teams, including development, product management, and operations, to establish quality benchmarks, requirements, and performance goals.
  • Define and execute test plans, test cases, and test scripts to validate software functionality, performance, usability, and security.
  • Oversee the creation and maintenance of test environments, test data, and test automation frameworks to streamline the testing process.
  • Conduct risk assessments and implement risk mitigation strategies to ensure product reliability and stability.
  • Monitor QA schedule, analyze QA metrics and key performance indicators (KPIs) to identify trends, patterns, and areas for improvement.
  • Drive continuous improvement initiatives to enhance QA processes, tools, and methodologies, ensuring optimal efficiency and effectiveness.
  • Coordinate with project stakeholders to prioritize and manage testing efforts based on project timelines and resource allocation.
  • Stay up-to-date with industry trends, best practices, and emerging technologies in QA and software testing, sharing knowledge and insights with the team.
  • Proven experience in a QA management or leadership role, with a track record of successfully delivering high-quality software products.
  • Strong knowledge of QA methodologies, tools, and best practices, including test planning, test case development, and test execution.
  • Experience in managing and leading a team of QA engineers, with excellent leadership, mentoring, and coaching skills.
  • Solid understanding of software development life cycle (SDLC) and agile methodologies, such as Scrum or Kanban.
  • Proficiency in test automation frameworks and tools, such as Selenium, Appium, or JUnit, to drive efficient and reliable test automation.
  • Familiarity with continuous integration and continuous delivery (CI/CD) practices and tools, such as Jenkins, GitLab, or CircleCI.
  • Strong analytical and problem-solving skills, with the ability to identify and troubleshoot complex software issues.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
  • Detail-oriented mindset with a focus on delivering high-quality products and ensuring adherence to quality standards.
  • Experience with defect tracking and management tools, such as JIRA

Required Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
  • Proven professional experience in software quality assurance, with a strong background in manual and automated testing.
  • Experience in testing web applications, mobile applications, and backend systems.
  • Familiarity with programming languages commonly used in software development, such as Java, Python, or JavaScript.
  • Certification in software testing or quality assurance, such as ISTQB certification, is a plus.
  • Experience with performance testing, security testing, or accessibility testing is desirable.
  • Knowledge of software development tools and technologies, such as version control systems (e.g., Git) and issue tracking systems.
  • Strong understanding of software quality metrics and the ability to analyze and interpret data to drive quality improvements
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Quality Assurance Specialist

Riyadh, Riyadh EVA Pharma

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Overview

Job Title: Quality Assurance Specialist

Location: Saudi Arabia

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight forHealth and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment forour team members.

Job Summary

We are seeking a passionate and talented Quality Assurance Specialist to join our dynamic team in Saudi Arabia .

Theideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.

Key Responsibilities
  • Monitor environmental conditions and equipment calibration to ensure compliance with GMP standards in all classified production areas.
  • Participate in production processes, including raw material dispensing, cleanliness checks, and manufacturing of solid and cephalosporin dosage forms.
  • Perform routine quality checks, including in-process inspections, packaging verification, sampling, and warehouse inspections.
  • Support deviation handling and documentation, including tracking nonconformities, change controls, and CAPA follow-up.
  • Ensure proper documentation and compliance with GDP standards by reviewing batch records, logbooks, and quality reports.
Qualifications
  • Bachelor’s degree in Pharmaceutical Sciences or Science with 0–3 years of relevant experience.
  • Strong knowledge of cGMP regulations, including documentation, inspections, sampling, and contamination prevention.
  • Familiarity with quality systems such as CAPA, change control, and ISO 9001 standards.
  • Understanding of validation processes, safety programs, and quality compliance protocols.
  • Basic proficiency in statistics for quality data interpretation and reporting.
  • Saudi manufacturing experience is a MUST.

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Quality Assurance Manager

Riyadh, Riyadh Saudi Rotorcraft Support Company

Posted 1 day ago

Job Viewed

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Job Description

Manage and control the Quality Management System

Ensure compliance with AS9100, AS9110, and AS9120 standards.

Manage Quality Assurance and Business Systems

Oversee quality functions in accordance with FAA/GACA regulations.

Supporting Aerospace System Requirements

Provide necessary support for aerospace-related systems.

Leadership and Customer Relations

Lead efforts to establish and monitor customer/supplier relations, support strategic planning, and develop measurement systems for organizational improvement.

Auditing

Serve as lead auditor for 1st and 2nd party audits.

Qualifications, Experience, and Competencies
  • Minimum 2 years’ experience managing a quality department, preferably in aerospace.
  • Lead Auditor certification in AS9100D, AS9110C, or ISO 9001:2015.
  • Proficiency in Microsoft Excel, Word, Access, PowerPoint.
  • Fluent in Arabic and English, both spoken and written.
  • Strong interpersonal skills.
  • Self-organized and capable of coordinating activities across the organization.
  • Quick situational assessment and problem-solving skills.
  • Ability to build and maintain customer relationships.
  • Experience in Lean management.
  • Customer-facing experience, both internal and external.
Responsibilities & Duties
  • Validate quality processes, establish service specifications, measure service provision, and document evidence.
  • Build and maintain customer satisfaction through proactive visits and prompt responses to complaints.
  • Work proactively with customers and employees to anticipate and resolve issues.
  • Contribute to strategic planning, implement standards, and improve quality and productivity.
  • Assist in meeting financial objectives by budgeting, analyzing variances, and initiating corrective actions.
  • Develop quality assurance plans to improve repeatability and reduce costs, using risk assessments and control points.
  • Maintain and improve product quality through continual improvement frameworks and problem solving.
  • Conduct audits, investigate complaints, and develop new procedures and training.
  • Prepare reports by analyzing data on failed processes, warranty issues, and corrective actions.
  • Stay updated on quality management trends and participate in professional development.
  • Enhance the department's reputation by ownership and exploring value-added opportunities.

Saudi Rotorcraft Support Company Ltd
P.O. Box , King Khalid International Airport Industrial Zone

All Rights Reserved | Saudi Rotorcraft Support Company

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