133 Field Service Technician jobs in Saudi Arabia

Field Service Technician

to AquaEnergy Expo

Posted 10 days ago

Job Viewed

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Job Description

Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations including:

  • Performing a variety of maintenance and technical support on installed products and equipment.
  • Troubleshooting, diagnosing, and resolving malfunctions.
  • Determining when products should be upgraded or replaced.
  • May provide onsite training for customer support personnel A Specialist Para-Professional (S4) requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.
Responsibilities may include
  • Working under limited supervision for non-routine situations and may be responsible for leading daily operations.
  • Training, delegating and reviewing the work of lower level employees. Problems are typically difficult and non-routine but not complex.

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Field Service Technician

Abunayyan Holding Company

Posted 19 days ago

Job Viewed

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Job Description

To provide field services/onsite support to clients, including installing, configuring, maintaining, and supporting generators, motors, and switch gears. This role involves direct interaction with customers.

Responsibilities

  • Install, troubleshoot, and maintain generators, motors, and switch gears.
  • Identify, analyze, and repair product failures; order replacement parts as required.
  • Operate testing instruments for transformers, switch gears, and cables.
  • Respond promptly to customer issues and resolve according to standard procedures provided by engineers.
  • Document all service activities, including testing reports and time sheets.
  • Monitor staff performance, including time management and quality of work, to ensure effective and efficient operations.
  • Conduct performance reviews and support staff development plans.

Qualifications

  • Troubleshooting skills
  • 4-6 years of field service/onsite experience
  • Knowledge of work tools
  • Commitment to HSE standards
  • Flexibility and adaptability
  • Strong communication skills
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Engineering/Technical
Industries
  • Oil and Gas, Air, Water, and Waste Program Management

Referrals increase your chances of interviewing at Abunayyan Holding by 2x.

Set job alerts for “Engineering Technician” roles.

Location: Dammam, Eastern, Saudi Arabia

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On-site Service Specialist

Dhahran GE Power Portfolio

Posted today

Job Viewed

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Job Description

**Job Description Summary**:
**Roles and Responsibilities**
- As Field Engineer -, you will:

- Perform on-site installation, Commissioning, refurbishment, Startup, Maintenance,

.TroubleShooting & Upgrading of synchronous and induction machines and excitation & AVR systems.
- Respond to requests for emergency repairs and services.
- Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites.
- Writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis.
- Provide leadership and technical direction to skilled labor performing work on customer sites.
- Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards.
- Prepare timely and accurate technical reports for customer records and a reference for future outages

**Required Qualifications**
- Technical degree in Electrical/ Mechanical or correlated area by an accredited Educational Institution.
- A minimum of 3 years of experience with maintenance and installation of electrical Machines.
- Experience in customer relationship management and customer service.
- Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
- Knowledge of the office package (Excel, Word, Power Point, Internet).
**Desired Characteristics**
- Strong oral and written communication skills.
- Ability to document, plan, market, and execute programs.

**Additional Information**:**
Relocation Assistance Provided**:Yes
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SCADA/RTU Site Service Engineer

Emerson

Posted today

Job Viewed

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Job Description

Job Summary:


The SCADA/RTU Site Service Engineer will be responsible for the installation, configuration, commissioning, and troubleshooting of SCADA and Remote Terminal Unit (RTU) systems for clients in onshore and offshore environments. The role requires strong technical expertise in industrial automation, communication protocols, and field service operations, with a focus on ensuring system reliability and compliance with HSE standards.


In This Role, Your Responsibilities Will Be:


Installation & Commissioning:


  • Install, configure, and test SCADA/RTU hardware and software at client sites.
  • Perform pre-commissioning and commissioning activities to validate system functionality.
  • Conduct site surveys and provide technical recommendations for system deployment.

Troubleshooting & Support:


  • Diagnose and resolve technical issues related to:
  • SCADA software (e.g., OE SCADA, Emerson Control Wave RTU).
  • Communication protocols (Modbus, DNP3, IEC 60870-5, OPC UA).
  • Field devices (sensors, actuators, PLCs).
  • Provide on-site and remote technical support during project execution.

Documentation & Compliance:


  • Prepare and submit site reports, test records, and commissioning documentation.
  • Ensure alignment to health, safety, and environmental (HSE) regulations, particularly for offshore assignments (OGUK certification required).
  • Collaboration:
  • Work closely with engineering, operations, and client teams to deliver projects on schedule.
  • Liaise with vendors and subcontractors for equipment and service coordination.

Who you are?


  • Strong problem-solving and analytical abilities.
  • Ability to work under pressure in challenging environments.
  • Excellent communication and teamwork skills.

For this Role, You Will Need:


  • Bachelor’s degree (BSc/BEng) in Electrical/Electronic Engineering, Automation, or related field.
  • 5+ years of hands-on experience in:
  • SCADA/RTU installation, commissioning, and troubleshooting.
  • Industrial communication protocols (Modbus, DNP3, OPC UA).
  • Travel Requirement: Up to 70% (onshore/offshore sites).
  • Environment: Field-based with exposure to industrial sites (oil & gas, utilities, etc.).
  • Physical Demands: May involve working at heights, or in confined spaces.

Preferred Qualifications that Set You Apart:


  • Emerson Control Wave RTU and OE SCADA systems.
  • Industrial networks (LL-Modems, Radio Modems).
  • Flow measurement applications (Flow Computers, AGA/API standards).
  • Willingness to travel frequently (onshore/offshore) as per project demands.
  • OGUK certification (or equivalent) for offshore work.

Our culture and commitment to you!


We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a comprehensive medical insurance plan, with dental and vision coverage,employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.


At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.


This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.


Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.


Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role shall be commensurate with the skills, talent, capabilities, and experience that the candidate brings to the position.



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SCADA/RTU Site Service Engineer

-

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary:

The SCADA/RTU Site Service Engineer will be responsible for the installation, configuration, commissioning, and troubleshooting of SCADA and Remote Terminal Unit (RTU) systems for clients in onshore and offshore environments. The role requires strong technical expertise in industrial automation, communication protocols, and field service operations, with a focus on ensuring system reliability and compliance with HSE standards.

In This Role, Your Responsibilities Will Be:

Installation & Commissioning:
  • Install, configure, and test SCADA/RTU hardware and software at client sites.
  • Perform pre-commissioning and commissioning activities to validate system functionality.
  • Conduct site surveys and provide technical recommendations for system deployment.

Troubleshooting & Support:
  • Diagnose and resolve technical issues related to:
  • SCADA software (e.g., OE SCADA, Emerson Control Wave RTU).
  • Communication protocols (Modbus, DNP3, IEC 60870-5, OPC UA).
  • Field devices (sensors, actuators, PLCs).
  • Provide on-site and remote technical support during project execution.

Documentation & Compliance:
  • Prepare and submit site reports, test records, and commissioning documentation.
  • Ensure alignment to health, safety, and environmental (HSE) regulations, particularly for offshore assignments (OGUK certification required).
  • Collaboration:
  • Work closely with engineering, operations, and client teams to deliver projects on schedule.
  • Liaise with vendors and subcontractors for equipment and service coordination.


Who you are?
  • Strong problem-solving and analytical abilities.
  • Ability to work under pressure in challenging environments.
  • Excellent communication and teamwork skills.

For this Role, You Will Need:
  • Bachelor's degree (BSc/BEng) in Electrical/Electronic Engineering, Automation, or related field.
  • 5+ years of hands-on experience in:
  • SCADA/RTU installation, commissioning, and troubleshooting.
  • Industrial communication protocols (Modbus, DNP3, OPC UA).
  • Travel Requirement: Up to 70% (onshore/offshore sites).
  • Environment: Field-based with exposure to industrial sites (oil & gas, utilities, etc.).
  • Physical Demands: May involve working at heights, or in confined spaces.

Preferred Qualifications that Set You Apart:
  • Emerson Control Wave RTU and OE SCADA systems.
  • Industrial networks (LL-Modems, Radio Modems).
  • Flow measurement applications (Flow Computers, AGA/API standards).
  • Willingness to travel frequently (onshore/offshore) as per project demands.
  • OGUK certification (or equivalent) for offshore work.


Our culture and commitment to you!

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a comprehensive medical insurance plan, with dental and vision coverage, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role shall be commensurate with the skills, talent, capabilities, and experience that the candidate brings to the position. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

SCADA/RTU Site Service Engineer

Emerson Electric

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary:

The SCADA/RTU Site Service Engineer will be responsible for the installation, configuration, commissioning, and troubleshooting of SCADA and Remote Terminal Unit (RTU) systems for clients in onshore and offshore environments. The role requires strong technical expertise in industrial automation, communication protocols, and field service operations, with a focus on ensuring system reliability and compliance with HSE standards.

In This Role, Your Responsibilities Will Be:

Installation & Commissioning:

  • Install, configure, and test SCADA/RTU hardware and software at client sites.
  • Perform pre-commissioning and commissioning activities to validate system functionality.
  • Conduct site surveys and provide technical recommendations for system deployment.

Troubleshooting & Support:

  • Diagnose and resolve technical issues related to:
  • SCADA software (e.g., OE SCADA, Emerson Control Wave RTU).
  • Communication protocols (Modbus, DNP3, IEC 60870-5, OPC UA).
  • Field devices (sensors, actuators, PLCs).
  • Provide on-site and remote technical support during project execution.

Documentation & Compliance:

  • Prepare and submit site reports, test records, and commissioning documentation.
  • Ensure alignment to health, safety, and environmental (HSE) regulations, particularly for offshore assignments (OGUK certification required).
  • Collaboration:
  • Work closely with engineering, operations, and client teams to deliver projects on schedule.
  • Liaise with vendors and subcontractors for equipment and service coordination.

Who you are?

  • Strong problem-solving and analytical abilities.
  • Ability to work under pressure in challenging environments.
  • Excellent communication and teamwork skills.

For this Role, You Will Need:

  • Bachelor’s degree (BSc/BEng) in Electrical/Electronic Engineering, Automation, or related field.
  • 5+ years of hands-on experience in:
  • SCADA/RTU installation, commissioning, and troubleshooting.
  • Industrial communication protocols (Modbus, DNP3, OPC UA).
  • Travel Requirement: Up to 70% (onshore/offshore sites).
  • Environment: Field-based with exposure to industrial sites (oil & gas, utilities, etc.).
  • Physical Demands: May involve working at heights, or in confined spaces.

Preferred Qualifications that Set You Apart:

  • Emerson Control Wave RTU and OE SCADA systems.
  • Industrial networks (LL-Modems, Radio Modems).
  • Flow measurement applications (Flow Computers, AGA/API standards).
  • Willingness to travel frequently (onshore/offshore) as per project demands.
  • OGUK certification (or equivalent) for offshore work.

Our culture and commitment to you!

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a comprehensive medical insurance plan, with dental and vision coverage,employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role shall be commensurate with the skills, talent, capabilities, and experience that the candidate brings to the position.

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This advertiser has chosen not to accept applicants from your region.

SCADA/RTU Site Service Engineer

New
Dhahran Emerson

Posted today

Job Viewed

Tap Again To Close

Job Description

full time
Job Summary:

The SCADA/RTU Site Service Engineer will be responsible for the installation, configuration, commissioning, and troubleshooting of SCADA and Remote Terminal Unit (RTU) systems for clients in onshore and offshore environments. The role requires strong technical expertise in industrial automation, communication protocols, and field service operations, with a focus on ensuring system reliability and compliance with HSE standards.

In This Role, Your Responsibilities Will Be:

Installation & Commissioning:
  • Install, configure, and test SCADA/RTU hardware and software at client sites.
  • Perform pre-commissioning and commissioning activities to validate system functionality.
  • Conduct site surveys and provide technical recommendations for system deployment.

Troubleshooting & Support:
  • Diagnose and resolve technical issues related to:
  • SCADA software (e.g., OE SCADA, Emerson Control Wave RTU).
  • Communication protocols (Modbus, DNP3, IEC 60870-5, OPC UA).
  • Field devices (sensors, actuators, PLCs).
  • Provide on-site and remote technical support during project execution.

Documentation & Compliance:
  • Prepare and submit site reports, test records, and commissioning documentation.
  • Ensure alignment to health, safety, and environmental (HSE) regulations, particularly for offshore assignments (OGUK certification required).
  • Collaboration:
  • Work closely with engineering, operations, and client teams to deliver projects on schedule.
  • Liaise with vendors and subcontractors for equipment and service coordination.


Who you are?
  • Strong problem-solving and analytical abilities.
  • Ability to work under pressure in challenging environments.
  • Excellent communication and teamwork skills.

For this Role, You Will Need:
  • Bachelor's degree (BSc/BEng) in Electrical/Electronic Engineering, Automation, or related field.
  • 5+ years of hands-on experience in:
  • SCADA/RTU installation, commissioning, and troubleshooting.
  • Industrial communication protocols (Modbus, DNP3, OPC UA).
  • Travel Requirement: Up to 70% (onshore/offshore sites).
  • Environment: Field-based with exposure to industrial sites (oil & gas, utilities, etc.).
  • Physical Demands: May involve working at heights, or in confined spaces.

Preferred Qualifications that Set You Apart:
  • Emerson Control Wave RTU and OE SCADA systems.
  • Industrial networks (LL-Modems, Radio Modems).
  • Flow measurement applications (Flow Computers, AGA/API standards).
  • Willingness to travel frequently (onshore/offshore) as per project demands.
  • OGUK certification (or equivalent) for offshore work.


Our culture and commitment to you!

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a comprehensive medical insurance plan, with dental and vision coverage, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role shall be commensurate with the skills, talent, capabilities, and experience that the candidate brings to the position.
This advertiser has chosen not to accept applicants from your region.
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SCADA/RTU Site Service Engineer

Dhahran Emerson

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Summary:**
The SCADA/RTU Site Service Engineer will be responsible for the installation, configuration, commissioning, and troubleshooting of SCADA and Remote Terminal Unit (RTU) systems for clients in onshore and offshore environments. The role requires strong technical expertise in industrial automation, communication protocols, and field service operations, with a focus on ensuring system reliability and compliance with HSE standards.
**In This Role, Your Responsibilities Will Be:**
**Installation & Commissioning:**
+ Install, configure, and test SCADA/RTU hardware and software at client sites.
+ Perform pre-commissioning and commissioning activities to validate system functionality.
+ Conduct site surveys and provide technical recommendations for system deployment.
**Troubleshooting & Support:**
+ Diagnose and resolve technical issues related to:
+ SCADA software (e.g., OE SCADA, Emerson Control Wave RTU).
+ Communication protocols (Modbus, DNP3, IEC 60870-5, OPC UA).
+ Field devices (sensors, actuators, PLCs).
+ Provide on-site and remote technical support during project execution.
**Documentation & Compliance:**
+ Prepare and submit site reports, test records, and commissioning documentation.
+ Ensure alignment to health, safety, and environmental (HSE) regulations, particularly for offshore assignments (OGUK certification required).
+ Collaboration:
+ Work closely with engineering, operations, and client teams to deliver projects on schedule.
+ Liaise with vendors and subcontractors for equipment and service coordination **.**
**Who you are?**
+ Strong problem-solving and analytical abilities.
+ Ability to work under pressure in challenging environments.
+ Excellent communication and teamwork skills.
**For this Role, You Will Need:**
+ Bachelor's degree (BSc/BEng) in Electrical/Electronic Engineering, Automation, or related field.
+ 5+ years of hands-on experience in:
+ SCADA/RTU installation, commissioning, and troubleshooting.
+ Industrial communication protocols (Modbus, DNP3, OPC UA).
+ Travel Requirement: Up to 70% (onshore/offshore sites).
+ Environment: Field-based with exposure to industrial sites (oil & gas, utilities, etc.).
+ Physical Demands: May involve working at heights, or in confined spaces.
**Preferred Qualifications that Set You Apart:**
+ Emerson Control Wave RTU and OE SCADA systems.
+ Industrial networks (LL-Modems, Radio Modems).
+ Flow measurement applications (Flow Computers, AGA/API standards).
+ Willingness to travel frequently (onshore/offshore) as per project demands.
+ OGUK certification (or equivalent) for offshore work.
**Our culture and commitment to you!**
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a comprehensive medical insurance plan, with dental and vision coverage, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role shall be commensurate with the skills, talent, capabilities, and experience that the candidate brings to the position.
**Requisition ID** : 25021099
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.

Heavy equipment maintenance supervisor(Crane, Forklift etc)

al Jubayl, Eastern region KBR, Inc.

Posted 17 days ago

Job Viewed

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Job Description

Title: Heavy Equipment Maintenance Supervisor (Crane, Forklift, etc.)

  • Assists the Superintendent by providing input to identify key success factors, timing of procurement deliverables, and establishing common work breakdown structures.
  • Provides leadership to create the organizational structure and processes required to fully execute the service requirements. Responsible for the execution of equipment services, quality, subcontractor performance, and construction costs.
  • Evaluates equipment service execution for compliance with contract, design data, schedule, cost budgets, and quality. Advises the project team on status, issues, impacts, risks, and cost influence factors affecting the scope.
  • Owns the equipment craft schedule and develops short-term look-ahead schedules for the Foreman, aligned with the execution plan.
  • Reviews and monitors costs and man-hours for the installation process and develops requirements for staff, facilities, equipment, and tools.
  • Typically requires at least 5 years of experience in the building construction industry, with extensive experience in the related craft.
  • Handles dispatching of equipment according to approved PTW and upon orders from the Support Services Superintendent, based on urgent requests from the site.
  • Checks the Daily Checklist Report submitted by equipment operators to identify any issues with the equipment.
  • Ensures proper utilization and handling of all heavy equipment, including cranes, forklifts, manlifts, vacuum trucks, and boom trucks, ensuring they are checked for condition before use on-site.
  • Monitors the status of jobs as per PTW and ensures equipment requests are closed within the designated timeframe.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Account Manager - Kitchen Equipment Maintenance - Seattle, WA

Esfm USA

Posted 19 days ago

Job Viewed

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Job Description

Join to apply for the Account Manager - Kitchen Equipment Maintenance - Seattle, WA role at ESFM USA

6 days ago Be among the first 25 applicants

Join to apply for the Account Manager - Kitchen Equipment Maintenance - Seattle, WA role at ESFM USA

Pay Grade: 15

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas, and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

We are looking for a talented Account Manager - Kitchen Equipment Maintenance. The role will be hybrid in structure. The ideal candidate is based in Seattle, WA.

Key Responsibilities:
  1. Be the client relationship owner and governance lead for all work being performed through Compass Group’s Kitchen Equipment Services (KES).
  2. Lead the customer account planning cycle, working in tandem with other ESFM client delivery stakeholders.
  3. Facilitate strategic action planning and initiatives, including identification, conceptualizing, and implementation of those initiatives, resulting in stronger partnerships and total client satisfaction.
  4. Work closely with Client Services Team Lead to direct business to achieve high performance as measured by the client and/or company’s scorecard.
  5. Lead and participate in strategic planning meetings.
  6. Prioritize account activity incorporating operational input/monthly meetings with identified stakeholders.
  7. Maintain and expand relationships that ensure sectors are aligned and strategically focused on key business lines; successfully build relationships at all levels of the organization.
  8. Achieve client contracted KPIs and assigned strategic account objectives.
  9. Own accountability for accurate reporting for the account.
  10. Work with other Service Center leadership to ensure that the proper resources are allocated to the account work.
  11. Formulate account budgets and plans for the account team operations in collaboration with other NSC leaders.
  12. Maintain and implement standards of quality in all areas of client delivery.
  13. Identify and evaluate new products, services, and strategic initiatives and bring innovation and best practices to the client partnership.
  14. Collaborate with internal resources including sales and solutions teams, ESFM procurement, operations, business transformation, and the Strategic Alliance Group (SAG).
  15. Build effective relationships and ensure collaboration amongst project team/key stakeholders to drive new service alignment and execution.
  16. Conduct value improvement process and operational reviews with the Director of Service Center Operations.
  17. Develop multi-level client contacts and lead operations in developing account retention strategies.
  18. Provide high-integrity feedback to operations and follow up on action plans.
  19. Participate in re-bid processes for contract extensions and renegotiations.
  20. Conduct quarterly business reviews (QBRs) including financial, performance, and opportunity reviews.
  21. Conduct weekly flash reporting including forecasting, budgeting, and budget management.
Qualifications:
  1. 3-5 years of experience in IFM serving in a client-facing role on an account team, in procurement, finance, operations, or a related field.
  2. Understanding of managing multiple facilities services for operational efficiency and client satisfaction.
  3. Some knowledge of commercial kitchen equipment is preferred but not required.
  4. Bachelor's Degree preferred.
  5. Proven ability to analyze and present complex business reviews to clients.
  6. Excellent interpersonal, communication, and negotiation skills with a strong customer service focus.
  7. Ability to use analytical and intuitive judgment for decision-making.
  8. Strong problem-solving skills.
  9. Proficiency in Microsoft Word, Excel, and PowerPoint.
Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Learn more about The Compass Story

Compass Group is an equal opportunity employer committed to fair treatment of all applicants and associates. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Applications are accepted on an ongoing basis. Eurest services maintains a drug-free workplace.

Associates At Corporate Are Offered Many Benefits:
  • Medical, Dental, Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off, Holiday Time Off
  • Employee Programs and Discounts
  • Health and Wellness Programs
  • Paid Parental and Personal Leave

For positions in Washington State, Maryland, or remote work, click for paid time off benefits info.

Req ID: 1424561

ESFM

Lacey Woodard

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Facilities Services
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