685 Field Engineer jobs in Saudi Arabia
Field Engineer
Posted 2 days ago
Job Viewed
Job Description
Overview
We are seeking an experienced Field Engineer for a 12-month assignment based in Saudi Arabia. This role involves delivering high-quality technical services and support for synchronous and induction machines, as well as excitation and AVR systems, at customer sites.
Responsibilities- Perform on-site installation, commissioning, maintenance, troubleshooting, refurbishment, and system upgrades
- Respond to emergency repair requests and provide technical support to customers
- Offer technical guidance to customer personnel on equipment operation and maintenance
- Prepare accurate and timely technical documentation, including reports, job status updates, and expense sheets
- Lead and coordinate work with on-site technical teams
- Ensure all work complies with required safety and technical standards
- Proven experience in field engineering with rotating machines and control systems
- Strong analytical and problem-solving skills
- Ability to work independently and under pressure
- Excellent communication and customer-facing skills
- Commitment to safety, quality, and technical excellence
- Willingness to travel and work across multiple customer sites
Location: Saudi Arabia; multiple job locations. Willingness to travel between customer sites.
Employment Type- Contract
- Mid-Senior level
If you are interested, please apply today!
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrField Engineer
Posted 5 days ago
Job Viewed
Job Description
Join to apply for the Field Engineer role at Oracle
Join to apply for the Field Engineer role at Oracle
Job Description
Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
Job Description
Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
Experience with data center M&E equipment
Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
Experience working in a “mission critical operations” environment
The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately and may require working in cramped spaces or elevated locations
Ability to speak confidently and to communicate clearly in a virtual environment
Strong adherence to processes and be a Process Champion
Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
Experience providing client-facing, direct customer support and service.
Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
Highly service-oriented, reliable, responsible, self-motivated
Good English command
Required Data Center experience:
Basic knowledge of data center design, including electrical and cooling plant & operation thereof
Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
Rack, stack equipment including commissioning of new racks
Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
Required systems & hardware expertise:
Systems administration (Linux and/or Windows Servers)
Hardware repair, diagnosis & break / fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base Operating System Installs and configuration
Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.
Responsibilities
Act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)
Understand internal customer problem and provide technical solution in timely manner
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
System board level repair and fault diagnosis to SLAs
Planning and commissioning new rack positions
Involvement with the design and commissioning of new whitespaces
Structured cabling installation is a significant part of this position
Keep up with the latest technologies and apply them appropriately
Adherence to defined Health & Safety processes at all times
Working as part of a multi-disciplinary team without friction
Additional on premise work at customer locations maybe required
Qualifications
Career Level - IC2
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Oracle by 2x
Get notified about new Field Engineer jobs in Riyadh, Riyadh, Saudi Arabia .
Riyadh, Riyadh, Saudi Arabia 21 hours ago
Riyadh, Riyadh, Saudi Arabia 21 hours ago
Riyadh, Riyadh, Saudi Arabia 23 minutes ago
Riyadh, Riyadh, Saudi Arabia 22 hours ago
Commissioning Engineer – UAE, Oil Fields Abu DhabiRiyadh, Riyadh, Saudi Arabia 22 hours ago
Mechanical Site Engineer (Airport BHS/Industrial Automation) Project Engineer, Utility | alfanar ElectricWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrField Engineer
Posted 5 days ago
Job Viewed
Job Description
Job Description
Motorola Solutions is seeking a highly skilled and motivated Lead Field Engineer to join our International Services team. This role is critical to the delivery of mission-critical operations systems, encompassing the development and implementation of customer applications and company products, ensuring optimal customer performance and success.
In response to rapid advancements in IT and communications technologies, and the increasing demand for Advanced Command & Control Center software solutions built on Cloud Computing, AI, and Machine Learning (ML), we are expanding our Services team. This role will provide essential field engineering services to our AMEA customers, reflecting our commitment to innovation and customer satisfaction.
At Motorola Solutions, we invest in our employees. You will receive comprehensive training and certifications in required technologies and service management, empowering you to excel in your role and advance your career. You will initially support the design and implementation of management, service, and maintenance solutions for customer networks, with the goal of independently leading and managing these efforts.
Responsibilities :
Collaborate with cross-functional teams across various technology stacks (web, mobile, middleware) to resolve complex business and technical challenges.
Provide high-quality technical and operational support for mission-critical IT and Radio systems within a team environment, ensuring service level and operational key performance indicators are consistently met.
Maintain system performance and availability through incident and performance management processes.
Work closely with Field Services Engineers and Technical Support Operations to ensure adherence to Service Level Agreements (SLAs).
Manage the resource calendar to ensure all Maintenance Agreement (MA) deliverables are fulfilled.
Coordinate with the Local Customer Success Manager (CSM) for all activities related to Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) processes.
Conduct regular customer meetings to discuss service availability and performance.
Address customer comments and inquiries related to specific project aspects or the entire project scope.
Perform field surveys as needed to assist field engineers in resolving radio system issues.
Plan and execute technical tasks according to established instructions and processes.
Respond to customer problems directly or through the internal customer interface.
Troubleshoot and resolve technical design-related issues.
Attend all scheduled and unscheduled customer meetings, providing reports to the Field Service Operations (FSO) Team Lead and CSM.
The primary objective of this role is to ensure all Service Obligations to the customer are met and to provide expert technical assistance and advice throughout the Maintenance Agreement lifecycle.
Basic Requirements
Engineering or Sciences degree OR 4+ years of experience as a System Manager or in Field Service, with expertise in one or more of the following areas : Land Mobile Radio (LMR), RF systems, Radio Communications, Radio Frequency, Wired / Wireless Communication Systems, IT Systems, or Networking equipment.
Legal authorization to work in the specified country indefinitely is required; employer work permit sponsorship is not available.
Background in Network / IT, Land Mobile Radio, Public Safety, or Customer Service.
Strong professional interpersonal and communication skills.
Excellent command of verbal and written English and Arabic .
Travel Requirements
50-75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Company
Motorola Solutions Arabia, Inc., Saudi Branch
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
#J-18808-LjbffrField Engineer
Posted 16 days ago
Job Viewed
Job Description
Qualifications
- Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
- Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
- Experience with data center M&E equipment
- Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
- Experience working in a “mission critical operations” environment
- The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately and may require working in cramped spaces or elevated locations
- Ability to speak confidently and to communicate clearly in a virtual environment
- Strong adherence to processes and be a Process Champion
- Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
- Experience providing client-facing, direct customer support and service.
- Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
- Highly service-oriented, reliable, responsible, self-motivated
- Good English command
- Required Data Center experience :
- Basic knowledge of data center design, including electrical and cooling plant & operation thereof
- Basic knowledge of airflow management (hot aisle, cold aisle, containment
- Rack, stack equipment including commissioning of new racks
- Strong structured cabling skills on fibre & copper (. looming, term & test)
- Required systems & hardware expertise :
- Systems administration (Linux and / or Windows Servers)
- Hardware repair, diagnosis & break / fix
- Networking fundamentals (DNS, TCP / IP, basic troubleshooting)
- IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
- Base Operating System Installs and configuration
- Core OS Services : SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.
- Act HW as support expert liaison to other technical teams & non-technical teams (. : networking, compute, compliance, business operations)
- Understand internal customer problem and provide technical solution in timely manner
- Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
- System board level repair and fault diagnosis to SLAs
- Planning and commissioning new rack positions
- Involvement with the design and commissioning of new whitespaces
- Structured cabling installation is a significant part of this position
- Keep up with the latest technologies and apply them appropriately
- Adherence to defined Health & Safety processes at all times
- Working as part of a multi-disciplinary team without friction
- Additional on premise work at customer locations maybe required
- Career Level - IC2
Field Engineer
Posted 24 days ago
Job Viewed
Job Description
The Field Engineer will support the development and deployment of a laser-based system. This role requires hands-on prototyping, electronics development, and software integration, especially using Python for real-time sensing and control. The candidate should have strong field experience, be comfortable working in outdoor environments, and be capable of handling sensor integration and electronic systems troubleshooting on-site. The engineer will work closely with a multidisciplinary research team to bring the technology from lab to field-tested implementation.
Minimum Qualifications- Bachelor's degree in Mechatronics, Electrical Engineering, or a related field.
- 3+ years of relevant work experience in prototyping or field deployment.
- Proficiency in Python, C++, and Matlab programming.
- Experience in embedded software development and electronics troubleshooting.
- Familiarity with environmental standards and safety protocols for field instrumentation.
Experience in optics and laser-based sensors is a plus.
LanguagesEnglish: Good level
Research FieldEngineering » Other
Years of Research Experience1 - 4 years
Additional InformationKAUST offers a competitive package for researchers.
Eligibility criteria: Candidates must hold the required degree and demonstrate the technical experience outlined above.
Selection process: Applications will be reviewed by faculty; shortlisted candidates will be contacted for an interview.
Additional comments: Candidates should be motivated to work in interdisciplinary environments and be comfortable with fieldwork in challenging conditions.
Offer DetailsNumber of offers available: 1
Institution: King Abdullah University of Science and Technology (KAUST)
Location: Thuwal, Makkah, Saudi Arabia, Postal Code: 23955
#J-18808-LjbffrField Engineer
Posted 24 days ago
Job Viewed
Job Description
Join to apply for the Field Engineer role at iPS Powerful People (B Corp)
Join to apply for the Field Engineer role at iPS Powerful People (B Corp)
Short description
A field Engineer for subsea cable installation is responsible for overseeing the execution of subsea cable installation, projects and (de)mobilizing cable equipment and systems on maritime facilities. The position requires strong technical expertise, excellent communication skills, and the ability to work in high-pressure conditions.
Function description
Key Responsibilities:
- Safety Compliance: Ensure strict adherence to safety protocols to minimize risks to personnel and equipment. Conduct regular safety checks.
- Communication: Being able to clearly communicate at all levels with our clients as well as the office and deck crews.
- Technical Expertise: Provide technical support to offshore personnel, guiding them through problems and solutions for various equipment issues.
- Installation and Maintenance: Oversee the installation of subsea cables, (de)mobilization of offshore equipment and work with technicians to ensure maintenance is conducted.
- Problem Solving: Diagnosing and resolving technical issues during project execution, collaborating with the onshore engineering team as necessary and perform ad-hoc engineering analyses, to minimize downtime.
- Documentation: Maintaining accurate records of offshore activities, equipment specifications, as-built drawings, work procedures, change management and daily project reports.
- Teamwork: Working closely with on- and offshore teams, other engineers, and project managers to coordinate and execute the activities effectively.
- Regulatory Compliance: Ensure all operations comply with relevant industry regulations, environmental standards, and company policies.
Experience:
- Demonstrable cable lay project experience in position of Field Engineer is a must.
- Offshore umbilical/cable installation.
- Basic knowledge of software like AutoCAD or similar tools used for design and simulation purposes.
- Familiarity with cable lay equipment design, installation, and commissioning procedures.
- Degree in Mechanical Engineering / Offshore Engineering / Civil Engineering or equivalent.
- Minimum of 1 year experience in a similar role or extensive cable lay engineering experience.
- Full GWO (BOSIET/FOET is accepted as alternative)
- NOGEPA Medical (or equivalent like - OGUK, STCW)
- Seaman's book
- 6 weeks on / 6 weeks off - 12 hours per day.
- 3 rotations.
- Seniority level Entry level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Staffing and Recruiting
Referrals increase your chances of interviewing at iPS Powerful People (B Corp) by 2x
Get notified about new Field Engineer jobs in Saudi Arabia .
Process Engineer(Mechanical/Renewable energy / Energy Efficiency Engineer )Turaif, Northern Frontier, Saudi Arabia 1 week ago
Commissioning Engineer – UAE, Oil Fields Abu DhabiYanbu, Al Madinah, Saudi Arabia 15 hours ago
Technical Engineer (Immediately available) Commissioning Engineer – UAE, Oil Fields Abu Dhabi Engineer - Mobility Planning & Operations Field Engineer Mechanical – Oil & Gas_Substation ProjectsTuraif, Northern Frontier, Saudi Arabia 2 weeks ago
Commissioning Engineer – UAE, Oil Fields Abu DhabiWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrField Engineer
Posted 24 days ago
Job Viewed
Job Description
Physical Science and Engineering Division
Organisation/Company: KAUST
Department: Physical Science and Engineering Division
Research Field: Engineering » Electronic Engineering, Control Engineering, Other
Researcher Profile: Recognised Researcher (R2)
Positions: Other Positions
Country: Saudi Arabia
Application Deadline: 19 May 2026 - 23:59 (Asia/Riyadh)
Type of Contract: Other (Fixed term extendable)
Job Status: Full-time
Hours Per Week: 40
Offer Starting Date: 19 May 2025
Funding: Not funded by an EU programme
Research Infrastructure Staff Position: No
Offer DescriptionThe Field Engineer will support the development and deployment of a laser-based system. This role requires hands-on prototyping, electronics development, and software integration, especially using Python for real-time sensing and control. The candidate should have strong field experience, be comfortable working in outdoor environments, and be capable of handling sensor integration and electronic systems troubleshooting on-site. The engineer will work closely with a multidisciplinary research team to bring the technology from lab to field-tested implementation.
Qualifications- Bachelor's degree in Mechatronics, Electrical Engineering, or a related field.
- 3+ years of relevant work experience in prototyping and/or field deployment.
- Proficiency in Python, C++, and Matlab programming.
- Experience in embedded software development and electronics troubleshooting.
- Familiarity with environmental standards and safety protocols for field instrumentation.
Experience in optics and laser-based sensors is a plus.
LanguagesEnglish - Good level
Research Experience1 - 4 years
Additional InformationKAUST offers a competitive package for researchers.
Eligibility criteria: Candidates must hold the required degree and demonstrate the technical experience outlined above.
Selection process: Applications will be reviewed by faculty; shortlisted candidates will be contacted for an interview.
Additional comments: Candidates should be motivated to work in interdisciplinary environments and comfortable with fieldwork in challenging conditions.
Number of offers available: 1
Company/Institute: King Abdullah University of Science and Technology (KAUST)
Country: Saudi Arabia
State/Province: Makkah
City: Thuwal
Postal Code: 23955
#J-18808-LjbffrBe The First To Know
About the latest Field engineer Jobs in Saudi Arabia !
Field Engineer
Posted 24 days ago
Job Viewed
Job Description
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview AMEA Field Services Organisation
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview AMEA Field Services Organisation
Job Description
Motorola Solutions is seeking a highly skilled and motivated Lead Field Engineer to join our International Services team. This role is critical to the delivery of mission-critical operations systems, encompassing the development and implementation of customer applications and company products, ensuring optimal customer performance and success.
In response to rapid advancements in IT and communications technologies, and the increasing demand for Advanced Command & Control Center software solutions built on Cloud Computing, AI, and Machine Learning (ML), we are expanding our Services team. This role will provide essential field engineering services to our AMEA customers, reflecting our commitment to innovation and customer satisfaction.
At Motorola Solutions, we invest in our employees. You will receive comprehensive training and certifications in required technologies and service management, empowering you to excel in your role and advance your career. You will initially support the design and implementation of management, service, and maintenance solutions for customer networks, with the goal of independently leading and managing these efforts.
Responsibilities:
Collaborate with cross-functional teams across various technology stacks (web, mobile, middleware) to resolve complex business and technical challenges.
Provide high-quality technical and operational support for mission-critical IT and Radio systems within a team environment, ensuring service level and operational key performance indicators are consistently met.
Maintain system performance and availability through incident and performance management processes.
Work closely with Field Services Engineers and Technical Support Operations to ensure adherence to Service Level Agreements (SLAs).
Manage the resource calendar to ensure all Maintenance Agreement (MA) deliverables are fulfilled.
Coordinate with the Local Customer Success Manager (CSM) for all activities related to Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) processes.
Conduct regular customer meetings to discuss service availability and performance.
Address customer comments and inquiries related to specific project aspects or the entire project scope.
Perform field surveys as needed to assist field engineers in resolving radio system issues.
Plan and execute technical tasks according to established instructions and processes.
Respond to customer problems directly or through the internal customer interface.
Troubleshoot and resolve technical design-related issues.
Attend all scheduled and unscheduled customer meetings, providing reports to the Field Service Operations (FSO) Team Lead and CSM.
The primary objective of this role is to ensure all Service Obligations to the customer are met and to provide expert technical assistance and advice throughout the Maintenance Agreement lifecycle.
Basic Requirements
Engineering or Sciences degree OR 4+ years of experience as a System Manager or in Field Service, with expertise in one or more of the following areas: Land Mobile Radio (LMR), RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, or Networking equipment.
Legal authorization to work in the specified country indefinitely is required; employer work permit sponsorship is not available.
Background in Network/IT, Land Mobile Radio, Public Safety, or Customer Service.
Strong professional interpersonal and communication skills.
Excellent command of verbal and written English and Arabic .
Travel Requirements 50-75%
Relocation Provided None
Position Type ExperiencedReferral Payment Plan NoCompany Motorola Solutions Arabia, Inc., Saudi Branch
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
About UsMOTOROLA SOLUTIONS OVERVIEW
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at .
#J-18808-LjbffrField Engineer
Posted 27 days ago
Job Viewed
Job Description
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview AMEA Field Services Organisation
Job Description
Motorola Solutions is seeking a highly skilled and motivated Lead Field Engineer to join our International Services team. This role is critical to the delivery of mission-critical operations systems, encompassing the development and implementation of customer applications and company products, ensuring optimal customer performance and success.
In response to rapid advancements in IT and communications technologies, and the increasing demand for Advanced Command & Control Center software solutions built on Cloud Computing, AI, and Machine Learning (ML), we are expanding our Services team. This role will provide essential field engineering services to our AMEA customers, reflecting our commitment to innovation and customer satisfaction.
At Motorola Solutions, we invest in our employees. You will receive comprehensive training and certifications in required technologies and service management, empowering you to excel in your role and advance your career. You will initially support the design and implementation of management, service, and maintenance solutions for customer networks, with the goal of independently leading and managing these efforts.
Responsibilities:
Collaborate with cross-functional teams across various technology stacks (web, mobile, middleware) to resolve complex business and technical challenges.
Provide high-quality technical and operational support for mission-critical IT and Radio systems within a team environment, ensuring service level and operational key performance indicators are consistently met.
Maintain system performance and availability through incident and performance management processes.
Work closely with Field Services Engineers and Technical Support Operations to ensure adherence to Service Level Agreements (SLAs).
Manage the resource calendar to ensure all Maintenance Agreement (MA) deliverables are fulfilled.
Coordinate with the Local Customer Success Manager (CSM) for all activities related to Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) processes.
Conduct regular customer meetings to discuss service availability and performance.
Address customer comments and inquiries related to specific project aspects or the entire project scope.
Perform field surveys as needed to assist field engineers in resolving radio system issues.
Plan and execute technical tasks according to established instructions and processes.
Respond to customer problems directly or through the internal customer interface.
Troubleshoot and resolve technical design-related issues.
Attend all scheduled and unscheduled customer meetings, providing reports to the Field Service Operations (FSO) Team Lead and CSM.
The primary objective of this role is to ensure all Service Obligations to the customer are met and to provide expert technical assistance and advice throughout the Maintenance Agreement lifecycle.
Basic Requirements
Engineering or Sciences degree OR 4+ years of experience as a System Manager or in Field Service, with expertise in one or more of the following areas: Land Mobile Radio (LMR), RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, or Networking equipment.
Legal authorization to work in the specified country indefinitely is required; employer work permit sponsorship is not available.
Background in Network/IT, Land Mobile Radio, Public Safety, or Customer Service.
Strong professional interpersonal and communication skills.
Excellent command of verbal and written English and Arabic .
Travel Requirements50-75%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNoCompany Motorola Solutions Arabia, Inc., Saudi Branch
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
#J-18808-Ljbffr
Field Engineer
Posted today
Job Viewed
Job Description
Job Description
Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
Experience in IT Infrastructure support and server administration in a mid-sized environment server systems)
Experience with data center M&E equipment
Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
Experience working in a "mission critical operations" environment
The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately and may require working in cramped spaces or elevated locations
Ability to speak confidently and to communicate clearly in a virtual environment
Strong adherence to processes and be a Process Champion
Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
Experience providing client-facing, direct customer support and service.
Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
Highly service-oriented, reliable, responsible, self-motivated
Good English command
Required Data Center experience:
Basic knowledge of data center design, including electrical and cooling plant & operation thereof
Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
Rack, stack equipment including commissioning of new racks
Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
Required systems & hardware expertise:
Systems administration (Linux and/or Windows Servers)
Hardware repair, diagnosis & break / fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base Operating System Installs and configuration
Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.
Responsibilities
Act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)
Understand internal customer problem and provide technical solution in timely manner
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
System board level repair and fault diagnosis to SLAs
Planning and commissioning new rack positions
Involvement with the design and commissioning of new whitespaces
Structured cabling installation is a significant part of this position
Keep up with the latest technologies and apply them appropriately
Adherence to defined Health & Safety processes at all times
Working as part of a multi-disciplinary team without friction
Additional on premise work at customer locations maybe required
Qualifications
Career Level - IC2
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation- or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.