331 Fashion Sales jobs in Saudi Arabia

JOB TITLE

Sales Associate | Majid Al Futtaim LifeStyle | Operations

ROLE SUMMARY

The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand.

The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.

ROLE PROFILE

Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs And Enabling the Fulfillment of an Exceptional Experience for The Customer.

Ensure Customer Concerns Are Addressed Promptly And Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.

Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer In Mind.

Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.

Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.

Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.

Use Advanced Selling Skills In Order To Better Support the Customer’s Needs, Generate High Value Transactions, And Build A Consistent Flow of Repeat Customer.

Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.

Good CommunicationSkills

Excellent Customer Service

Excellent to Fluent in English

REQUIREMENTS

High School Certificate

1-2 Years Industry Experience

Join to apply for the Sales Associate - Fashion role at Majid Al Futtaim .

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 employees, revenues of over US$ 11 billion, and operations in 18 countries. Some of the iconic brands include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

Sales Associate - Majid Al Futtaim Lifestyle - Fashion

The role is responsible for achieving sales targets through effective sales techniques and excellent customer service, promoting the company and brand. The individual must identify customer needs, demonstrate in-depth product knowledge, and drive sales in line with company policies and guidelines.

• Champion customer service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling an exceptional customer experience.
• Address customer concerns promptly and professionally, escalating to the store manager when necessary, and maintaining a customer-focused approach in all interactions.
• Achieve sales targets and utilize creative methods to exceed them, always keeping the customer in mind.
• Enhance sales through thorough product knowledge, upselling, and cross-selling opportunities.
• Maintain store standards, including cleanliness, tidiness, and replenishment of stock.
• Comply with all security policies and regulations to minimize stock loss.
• Use advanced selling skills to support customer needs, generate high-value transactions, and foster repeat business.
• Assist customers in locating or obtaining merchandise across Majid Al Futtaim fashion brands and stores, including suggesting alternatives if items are unavailable in-store.

• High School Certificate
• 1-2 years of industry experience
• Good communication skills
• Fluent in English

• Associate

• Full-time

• Sales and Other

• Retail

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Sales Associate | Majid Al Futtaim LifeStyle | Operations

ROLE SUMMARY

The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.

ROLE PROFILE

• Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs And Enabling the Fulfillment of an Exceptional Experience for The Customer.
• Ensure Customer Concerns Are Addressed Promptly And Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
• Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer In Mind.
• Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
• Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
• Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
• Use Advanced Selling Skills In Order To Better Support the Customer’s Needs, Generate High Value Transactions, And Build A Consistent Flow of Repeat Customer.
• Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.

REQUIREMENTS

• High School Certificate
• 1-2 Years Industry Experience
• Good CommunicationSkills
• Excellent Customer Service
• Excellent to Fluent in English

Overview

Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel Group has a strong presence in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia, with gateways to markets in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. The group also provides customers with shopping from home via our ecommerce site 6thStreet.com. Apparel Group operates brands from around the world, originating from the USA, Canada, Europe, Australia, Asia and includes leading names in fashion, footwear and lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie’s Italian, Tim Hortons, Cold Stone Creamery, Inglot, Rituals, among others. The Apparel Group has grown with the guidance of its dynamic Chairman, Nilesh Ved, who has led the company over the last two decades.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

• Cluster Director of Sales- Riyadh Marriott
• Regional Manager, Joint Replacement - Central East Region
• Assistant Director of Sales / Senior Sales Manager
• Regional Commercial Manager (GCC and Indian Subcontinent)
• Senior Regional Commercial Manager (Europe)
• Associate Director Sales - Healthcare Technology
• Director - Customer Care - Residential Sales & Leasing (ENT671)
• EMEA Sales Director, ISV Embedded Solutions
• Regional Dedicated Line Manager Sponsor-dedicated
• Regional Business Development Manager – Residential & Housing Projects

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50-99 Employees · Recruitment & Employee Placement Agency

We’re looking for a Customer Service to join our team in Unaizah, Qassim. The role involves supporting service quality, improving procedures, and preparing reports.

• Support service quality, improve procedures, and prepare reports.

• Experience in customer service or quality
• Strong communication and reporting skills

ManpowerGroup was first established in Wisconsin in 1948 and has grown to become a world leader in the employment services industry; creating and delivering services that enable its clients to win in the changing world of work. Manpower has 4,500 offices worldwide in 80 countries and territories and put over a million people into work every day. We offer clients a range of services for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outplacement; outsourcing and consulting.

Responsibilities :

• Oversee and manage the daily influx of leads for specific products of D&B.
• Handle client communication professionally, providing information about service offerings, addressing inquiries from existing clients, and supporting sales in fresh inquiries.
• Maintain a detailed record of inquiries, requests, complaints, and comments, ensuring follow-up with the relevant parties to facilitate necessary actions.
• Liaison with other departments to ensure timely fulfillment of deliverables.
• Direct requests to the appropriate individuals or teams for resolution.
• Cultivate and nurture professional relationships with existing customers.
• Be knowledgeable about all existing offerings of D&B.
• Provide accurate and comprehensive information as needed.
• Lead efforts in maintaining and updating the customer database.
• Contribute to research activities and play a key role in generating sales leads.

Education :

Graduate

Work Experience :

• 3-5 years of experience in managing corporate customers and B2B customer service.

Other Skills/Requirements :

• Proven track record in customer service, corporate customer service preferred.
• Strong communication and interpersonal skills.
• Demonstrated ability to work effectively in a team.
• Customer-oriented with active listening skills.
• Ability to multitask, prioritize, and manage time efficiently.
• Thrives in a high-pressure work environment.
• Ability to manage different stakeholders simultaneously.
• Ability to engage clients and manage expectations.

Tamkeen Technologies is seeking a skilled and dedicated Customer Service Supervisor to lead our customer service team and ensure the delivery of exceptional service to our clients. In this role, you will oversee daily operations, guide team members, and develop strategies to improve service quality and productivity. You will play a critical role in resolving escalated customer issues, providing training and mentorship to team members, and implementing best practices to enhance the customer experience. If you possess strong leadership skills and a passion for customer service, we invite you to apply!

• Supervise and manage the customer service team to ensure high levels of performance and motivation
• Implement and monitor service standards and procedures to enhance customer satisfaction
• Train and coach team members on best practices in customer service and communication skills
• Resolve complex customer complaints and issues efficiently and effectively
• Analyze customer service metrics and provide reports to management on team performance
• Support ongoing improvements in service delivery by providing insights and recommendations
• Collaborate with other departments to ensure a seamless customer experience across all channels
• Track, analyze, and report on key performance indicators (KPIs), including but not limited to:
  • Average Handling Time (AHT)
  • First Call Resolution (FCR)
  • Service Level Agreement (SLA) adherence
  • Customer Satisfaction (CSAT) scores
  • Customer Dissatisfaction (DSAT) drivers

• Bachelor's degree in Business Administration, Management, or a related field
• 1-3 years of experience in customer service, with at least 1 year in a supervisory or leadership role
• Strong knowledge of customer service principles and best practices
• Excellent communication, interpersonal, and conflict resolution skills
• Proficient in data analysis and reporting software to monitor team performance
• Ability to motivate and inspire team members to achieve their best work
• Ability to work in a fast-paced environment and handle multiple priorities
• Must be a Saudi Passport holder

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting

Tamkeen Technologies is seeking a skilled and dedicated Customer Service Supervisor to lead our customer service team and ensure the delivery of exceptional service to our clients. In this role, you will oversee daily operations, guide team members, and develop strategies to improve service quality and productivity. You will play a critical role in resolving escalated customer issues, providing training and mentorship to team members, and implementing best practices to enhance the customer experience. If you possess strong leadership skills and a passion for customer service, we invite you to apply!

• Supervise and manage the customer service team to ensure high levels of performance and motivation
• Implement and monitor service standards and procedures to enhance customer satisfaction
• Train and coach team members on best practices in customer service and communication skills
• Resolve complex customer complaints and issues efficiently and effectively
• Analyze customer service metrics and provide reports to management on team performance
• Support ongoing improvements in service delivery by providing insights and recommendations
• Collaborate with other departments to ensure a seamless customer experience across all channels
• Track, analyze, and report on key performance indicators (KPIs), including but not limited to:
• Average Handling Time (AHT)
• First Call Resolution (FCR)
• Service Level Agreement (SLA) adherence
• Customer Satisfaction (CSAT) scores
• Customer Dissatisfaction (DSAT) drivers

• Bachelor's degree in Business Administration, Management, or a related field
• 1-3 years of experience in customer service, with at least 1 year in a supervisory or leadership role
• Strong knowledge of customer service principles and best practices
• Excellent communication, interpersonal, and conflict resolution skills
• Proficient in data analysis and reporting software to monitor team performance
• Ability to motivate and inspire team members to achieve their best work
• Ability to work in a fast-paced environment and handle multiple priorities
• Must be a Saudi Passport holder