523 Fashion Retail jobs in Saudi Arabia

Job Openings Sales Executive (Saudi Nationals) for luxury brands Garments & Fashion Retail

Job Opportunity: Luxury Sales Executive (Saudi Female Applicants Only)

We are currently seeking a highly motivated and skilled Luxury Sales Executive to join our client's prestigious retail establishment for Garments Trading in Riyadh KSA. This exciting opportunity is specifically focused on representing and promoting luxury brands within the retail industry. Candidates with experience in working with luxury brands, such as Empreinte, Flora Nikrooz, Lilia & Peony, or Spanx, will be given preference.

Responsibilities:

• Customer Engagement and Sales:
  • Provide exceptional customer service and engage with clients to understand their needs and preferences.
  • Showcase and promote a range of luxury products from renowned brands, such as Empreinte, Flora Nikrooz, Lilia & Peony, or Spanx.
  • Demonstrate in-depth knowledge of the features, materials, and craftsmanship of the luxury products to assist customers effectively.
  • Drive sales by upselling and cross-selling complementary luxury items.
• Client Relationship Management:
  • Build strong and long-lasting relationships with clients to enhance customer loyalty and repeat business.
  • Stay informed about clients' preferences, purchase history, and upcoming events to provide personalized recommendations and attentive service.
  • Effectively handle client inquiries, requests, and concerns, ensuring timely resolution and customer satisfaction.
• Product Knowledge and Brand Representation:
  • Develop a deep understanding of the luxury brands represented in the retail establishment, such as Empreinte, Flora Nikrooz, Lilia & Peony, or Spanx.
  • Stay updated on the latest trends, features, and collections of the luxury brands to provide accurate and compelling product information to customers.
  • Uphold the brand image and standards by embodying professionalism, elegance, and sophistication in personal appearance, conduct, and communication.
• Sales Reporting and Target Achievement:
  • Maintain accurate records of sales transactions and customer information using the provided systems or tools.
  • Meet and exceed sales targets and contribute to the overall success of the retail establishment.

Requirements:

• Experience:
  • Proven experience in luxury sales within a retail environment, preferably with specific exposure to luxury brands like Empreinte, Flora Nikrooz, Lilia & Peony, or Spanx.
• Product Knowledge:
  • Strong knowledge of luxury products, materials, craftsmanship, and industry trends.
• Sales and Customer Service Skills:
  • Excellent communication and interpersonal skills to engage effectively with customers and build lasting relationships.
  • Demonstrated ability to drive sales and meet targets.
• Professionalism:
  • Impeccable personal presentation, embodying luxury and sophistication.
  • Exceptional customer service orientation with a focus on providing an extraordinary shopping experience.
• Language Skills:
  • Fluency in English is required. Additional language skills would be an advantage.
• Only female applicants will be considered for this position.

Compensation and Benefits:

• Our client offers competitive salaries and attractive benefits packages, including commission-based incentives and opportunities for career growth.

If you have relevant experience with luxury brands like Empreinte, Flora Nikrooz, Lilia & Peony, or Spanx, and possess the skills and qualities outlined above, we invite you to apply for this exceptional opportunity. Please submit your updated resume, along with any supporting documents, to the provided contact information.

Please note that only shortlisted candidates will be contacted for further consideration.

The client seeking an experienced Senior Buyer with a strong background in private label/private brands sourcing and procurement to join our retail team in Riyadh. The ideal candidate will be responsible for developing, sourcing, and managing private brand assortments that align with customer needs, business strategies, and profitability goals.

Key Responsibilities:

Develop and execute buying strategies for private brand products across assigned categories.

Source, negotiate, and build relationships with local and international suppliers to ensure competitive pricing, quality, and timely delivery.

Conduct market research, competitor analysis, and trend spotting to identify growth opportunities in private label.

Work closely with product development, quality, and supply chain teams to deliver innovative and cost-effective assortments.

Manage end-to-end product lifecycle including range planning, pricing, promotions, and markdowns.

Monitor sales performance, margins, and inventory levels to optimize assortment and profitability.

Ensure compliance with company standards, ethical sourcing policies, and Saudi regulations.

Mentor junior buyers and contribute to team development.

Qualifications & Experience:

Bachelor's degree in Business, Supply Chain, Retail Management, or related field.

7+ years of experience in buying, procurement, or sourcing, with at least 3 years in private brands/private label within retail or FMCG.

Proven negotiation, supplier management, and category development skills.

Strong analytical, financial acumen, and decision-making skills.

Excellent communication and stakeholder management abilities.

Knowledge of the Middle East retail market, particularly Saudi Arabia, is a plus.

Proficiency in MS Office and ERP systems (SAP, Oracle, etc.).

Role Summary:

Promote financial products, engage with clients and improving the relationship with customers and developing marketing methods and achieve sales targets in a dynamic and customer-focused environment.

• Understand and explain financial products to customers.
• Obtain sufficient information on customer needs.
• Opening customer accounts and marketing the company's multiple products to customers.
• Retaining customers and attracting new customers.
• Collection and analysis of customer data.
• Meet monthly and quarterly sales targets.
• Deliver sales reports and assist with tasks as assigned.

• Strong communication, negotiation, and interpersonal skills.
• Knowledge of financial products and market trends.
• Proficiency in Microsoft Office Suite.
• Ability to work independently, meet deadlines, and perform under pressure.

• Excellent verbal and written communication skills.
• Ability to analyze market trends and customer needs.
• Exceptional negotiation and persuasion skills.
• Time management and organizational skills.

Exciting Customer Service Opportunities for Saudi Nationals( Subject to Contract Award)

Are you passionate about delivering exceptional service and ready to grow your career with a global leader?

Serco is looking for talented Saudi Nationals to join our Customer Service Talent Pool for upcoming roles across the Kingdom of Saudi Arabia. With over 4,500 team members in the Middle East, we're committed to building futures and supporting national development.

Express your interest today and take the first step toward a rewarding career with Serco.

To ensure customer satisfaction and loyalty by delivering professional service, managing inquiries, maintaining accurate client records, and supporting internal teams through proactive communication and feedback reporting.

Responsibilities:

• Answer incoming phone calls, emails, chats promptly and professionally.
• Receive and process customer inquiries from all marketing channels, including online orders, and ensure they are entered into the CRM system.
• Provide customers with basic product/service information and direct them to the right contact when necessary.
• Maintain a courteous, welcoming, and service-oriented approach in all customer interactions.
• Regularly update and maintain the CRM system with accurate contact details, communication history, and notes.
• Coordinate with relevant internal departments to ensure customer issues are addressed and resolved efficiently.
• Follow up with customers after order delivery to ensure satisfaction and collect feedback.
• Proactively reach out to inactive customers to identify reasons and re-engage them.
• Generate monthly reports on customer activity, feedback, and engagement trends.
• Share insights with the marketing team to support service improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Strong written and verbal communication skills.

• She should have high level of interpersonal and customer handling skills.

• Proficiency in Arabic and English is a strong advantage.

Please send you're your CV to

Customer Service & Order Processing Specialist

Location:
Jeddah, Saudi Arabia

Job Type:
Full-time

About the Role

We are looking for a motivated and detail-oriented Customer Service & Order Processing Specialist to join our growing e-commerce team. You will be the key point of contact for our customers, ensuring they enjoy a smooth shopping experience from placing their orders to receiving them.

Key Responsibilities

•  Handle customer inquiries via phone, email, and chat in a professional and timely manner.

•  Process, review, and manage online orders from confirmation to delivery.

•  Coordinate with warehouse and delivery partners to ensure accurate and on-time shipments.

•  Resolve customer complaints and provide effective solutions to maintain high satisfaction levels.

•  Track and follow up on pending or delayed orders, keeping customers updated.

•  Maintain accurate records of customer interactions and transactions.

Qualifications

•  1–3 years of experience in customer service, preferably in e-commerce or retail.

•  Strong communication skills in both Arabic and English.

•  Good organizational and multitasking abilities with attention to detail.

•  Proficiency in MS Office and familiarity with e-commerce platforms such as Salla & Zid.

What We Offer

•  Competitive salary.

•  A dynamic and supportive work environment.

•  Growth opportunities within a fast-growing e-commerce business.

•  Training and development programs to enhance your skills.

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.

We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

Key job responsibilities

Key job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email

Empathizing with and prioritizing customer needs

Upholding company values and respecting every customer

Resolving issues and setting appropriate expectations with customers

Clearly understanding and responding appropriately to the issues that customers present

Consistently composing grammatically correct, concise, and accurate written responses to customer issues

Approaching problems logically and with good judgment to ensure the appropriate customer outcome

Making quick and effective decisions on behalf of the customer

Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation

Work in an environment where the noise level varies and can be loud (hearing protection will be provided)

Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

BASIC QUALIFICATIONS

Key job responsibilities

Basic qualifications

High School or equivalent diploma

Previous experience in Customer Service

Ability to effectively prioritize work time to ensure efficiency

Experience with Windows Operating Systems and Microsoft Outlook

Familiarity with multiple web browsers, data base searching and instant messenger tools

PREFERRED QUALIFICATIONS

Preferred qualifications

• Arabic Speaker
• Bachelor Degree or equivalent work- related experience
• Proficiency in verbal and written communication skills
• Experience in understanding performance metrics and developing them to measure progress against key performance indicators
• Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

SAU, Riyadh

Customer Service

Overview

Join to apply for the Customer Service Representative role at S&S Fuels, LLC

Job Title: Customer Service Representative

Department: Operations

Hiring Range: $12-$13/hr. depending on store location, merit, and employee experience

FLSA: Non-exempt (eligible for overtime)

DOL Status: Full-time and part-time available

Reports to: Store Manager

The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
• Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
• Maintain proper inventory levels and shift closeouts
• Perform duties with minimal supervision, may be required to work irregular work hours
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
• Comply with all company policies and procedures, including relevant governmental regulations
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings

• Ability to stand and/or walk for an entire shift
• Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
• Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
• Ability to push and pull with arms up to a force of 20 lbs.
• Ability to bend at waist with some twisting up to 1 hour of shift
• Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift

• Employee performs approximately 95% of duties indoors
• Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
• Work in small spaces at times; work independently
• Work with minimal direction and periodic supervision

• CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
• Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
• Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents

• High School diploma or GED (preferred)
• Experience working retail sales and customer service (preferred)
• Ability to work with tools/equipment and perform duties as described above
• Ability to work as scheduled and arrive on time
• Ability to communicate (orally and in writing) in English and engage in conversation
• Ability to work both independently and part of a team as necessary

• Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
• 401k with up to 3% company match
• Paid vacation and sick time
• Flexible scheduling
• Full-time and part-time positions
• Career growth (opportunity to become Lead Cashier or Assistant Manager)

This job description outlines the general qualifications and responsibilities of this position and is not intended to be an all-encompassing summary of the role. This position is subject to change according to developments in technology or processes, workload and staffing limitations, or other circumstances related to the needs of the business.

K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.

K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Manufacturing

Job Title: Customer Service Representative

Department: Operations

Hiring Range: $12-$13/hr. depending on store location, merit, and employee experience

FLSA: Non-exempt (eligible for overtime)

DOL Status: Full-time and part-time available

Reports to: Store Manager

The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
• Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
• Maintain proper inventory levels and shift closeouts
• Perform duties with minimal supervision, may be required to work irregular work hours
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
• Comply with all company policies and procedures, including relevant governmental regulations
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings

• Ability to stand and/or walk for an entire shift
• Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
• Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
• Ability to push and pull with arms up to a force of 20 lbs.
• Ability to bend at waist with some twisting up to 1 hour of shift
• Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift

• Employee performs approximately 95% of duties indoors
• Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
• Work in small spaces at times; work independently
• Work with minimal direction and periodic supervision

• CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
• Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
• Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents

• High School diploma or GED (preferred)
• Experience working retail sales and customer service (preferred)
• Ability to work with tools/equipment and perform duties as described above
• Ability to work as scheduled and arrive on time
• Ability to communicate (orally and in writing) in English and engage in conversation
• Ability to work both independently and part of a team as necessary

• Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
• 401k with up to 3% company match
• Paid vacation and sick time
• Flexible scheduling
• Full-time and part-time positions
• Career growth (opportunity to become Lead Cashier or Assistant Manager)

K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.

K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.