21 Engineering Operations jobs in Saudi Arabia

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a Data Center Engineering Operations Engineer to join our expanding Data Centers (DC) Cloud regions. Data Center Engineering Operations Engineer is a hands-on electrical and mechanical equipment troubleshooting and operation responder.

As an Engineering Operations Engineer, you will operate and maintain AWS DCs' world-class mechanical and electrical infrastructure following a process-oriented approach. In addition, you will oversee facility operations and ensure the implementation of safety procedures.

If you like to apply your electrical and mechanical skills to solve problems while striving for operational excellence, we would like to meet you. Your work will help maintain availability for customers and ensure the upkeep and operation of the technical infrastructure in the DC.

Key job responsibilities

SAFETY:

• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE:

• You will be supporting electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
• Operate and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center
• Troubleshoot facility and rack-level events within internal SLAs
• Perform root cause analysis of equipment failures
• Drive innovation while reducing operational costs in the facilities

A day in the life

• Work rotational shifts of 4 days of 12 hours shifts (2 days followed by 2 nights), and 4 days off (including night, weekends and holidays) / Respond to on-call rotation reaction to off-duty emergency calls
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
• Supervise contractors who perform servicing or preventive maintenance
• Perform the following tasks, with or without reasonable accommodation:
• Occasionally Move objects/material (weight limits in accordance with regulations)
• Work in outdoor weather conditions.
• Work in noisy environments
• Work at heights and from ladders

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

• Bachelor's degree in engineering, project management, construction management or similar technical focus
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Knowledge of key electrical competencies and theory

• Experience in data center engineering
• Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems
• Knowledge of BMS and EPMS control systems and data collection/trending

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a Data Center Engineering Operations Engineer to join our expanding Data Centers (DC) Cloud regions. Data Center Engineering Operations Engineer is a hands-on electrical and mechanical equipment troubleshooting and operation responder.

As an Engineering Operations Engineer, you will operate and maintain AWS DCs' world-class mechanical and electrical infrastructure following a process-oriented approach. In addition, you will oversee facility operations and ensure the implementation of safety procedures.

If you like to apply your electrical and mechanical skills to solve problems while striving for operational excellence, we would like to meet you. Your work will help maintain availability for customers and ensure the upkeep and operation of the technical infrastructure in the DC.

Key job responsibilities

Safety

• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

Engineering & Facility Operations And Maintenance

• You will be supporting electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
• Operate and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center
• Troubleshoot facility and rack-level events within internal SLAs
• Perform root cause analysis of equipment failures
• Drive innovation while reducing operational costs in the facilities

A day in the life

• Work rotational shifts of 4 days of 12 hours shifts (2 days followed by 2 nights), and 4 days off (including night, weekends and holidays) / Respond to on-call rotation reaction to off-duty emergency calls
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
• Supervise contractors who perform servicing or preventive maintenance
• Perform the following tasks, with or without reasonable accommodation:
• Occasionally Move objects/material (weight limits in accordance with regulations)
• Work in outdoor weather conditions.
• Work in noisy environments
• Work at heights and from ladders

About The Team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• Bachelor's degree in engineering, project management, construction management or similar technical focus
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Knowledge of key electrical competencies and theory

Preferred Qualifications

• Experience in data center engineering
• Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems
• Knowledge of BMS and EPMS control systems and data collection/trending

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Web Services Limited Regional Headquarter (One Person)

Job ID: A

Overview

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

As a Technical Operations Engineer You will help deliver, and support enterprise infrastructure solutions. The role will focus on Red Hat OpenShift, Kubernetes, compute, storage, and backup technologies. The consultant will work with internal teams and clients to ensure reliable, scalable, and secure infrastructure. The candidate must be located in Riyadh and able to work on-site as needed.

• Design, deploy, configure, and manage Red Hat OpenShift environments (on-premises and/or hybrid)
• Manage, maintain, and troubleshoot Kubernetes clusters: cluster provisioning, networking, storage integration, monitoring, scaling, upgrades, etc.
• Maintain and manage compute and server infrastructure: performance, virtualization, capacity planning, etc.
• Maintain and manage storage solutions: SAN/NAS, block/object storage, high availability, replication, tiering.
• Plan and manage backup and disaster recovery solutions: full/incremental/differential backups, replication, restore testing, business continuity.
• Work closely with DevOps or platform engineering teams to integrate CI/CD pipelines, observability (logging, alerting, metrics), infrastructure as code, etc.
• Ensure security, compliance, patching, and standard operating procedures are maintained for compute, storage, and OpenShift/K8s environments.
• Perform performance tuning, capacity planning, resource optimization.
• Provide documentation, runbooks, knowledge transfer, and training to client teams or internal staff.
• Participate in incident response / root cause analysis when infrastructure issues arise.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• 3–5 years of experience in cloud infrastructure engineering or system administration.
• Hands-on experience with Docker, Kubernetes, and container orchestration .
• Proficiency with Linux/Windows servers, networking, and load balancers .
• Knowledge of monitoring tools (e.g., CloudWatch, Prometheus, ELK Stack).
• Excellent problem-solving, communication, and collaboration skills.
• Arabic and English fluency is preferred.

• An international team with a high focus on Gender Diversity.
• Employee Assistance Program, e.g., for psychological, legal & financial consultancy
• You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
• Access to training for personal development. - Internal E-learning Development Platform Available for Employees

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

* Saudi Arabia

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.

If you require an accommodation to complete this application, please

Req #

Career area:

Services

Country/Region:

Saudi Arabia

State:

Riyadh

City:

Riyadh

Date:

Tuesday, October 21, 2025

Additional Locations:

• Saudi Arabia

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

To find out more visit and read about the latest news via our StoryHub.

As a Technical Operations Engineer You will help deliver, and support enterprise infrastructure solutions. The role will focus on Red Hat OpenShift, Kubernetes, compute, storage, and backup technologies. The consultant will work with internal teams and clients to ensure reliable, scalable, and secure infrastructure. The candidate must be located in Riyadh and able to work on-site as needed.

Key Responsibilities:

• Design, deploy, configure, and manage Red Hat OpenShift environments (on-premises and/or hybrid)
• Manage, maintain, and troubleshoot Kubernetes clusters: cluster provisioning, networking, storage integration, monitoring, scaling, upgrades, etc.
• Maintain and manage compute and server infrastructure: performance, virtualization, capacity planning, etc.
• Maintain and manage storage solutions: SAN/NAS, block/object storage, high availability, replication, tiering.
• Plan and manage backup and disaster recovery solutions: full/incremental/differential backups, replication, restore testing, business continuity.
• Work closely with DevOps or platform engineering teams to integrate CI/CD pipelines, observability (logging, alerting, metrics), infrastructure as code, etc.
• Ensure security, compliance, patching, and standard operating procedures are maintained for compute, storage, and OpenShift/K8s environments.
• Perform performance tuning, capacity planning, resource optimization.
• Provide documentation, runbooks, knowledge transfer, and training to client teams or internal staff.
• Participate in incident response / root cause analysis when infrastructure issues arise.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
• 3–5 years of experience in cloud infrastructure engineering or system administration.
• Hands-on experience with Docker, Kubernetes, and container orchestration.
• Proficiency with Linux/Windows servers, networking, and load balancers
• Knowledge of monitoring tools (e.g., CloudWatch, Prometheus, ELK Stack).
• Excellent problem-solving, communication, and collaboration skills.
• Arabic and English fluency is preferred.

What We offer:

• An international team with a high focus on Gender Diversity.
• Employee Assistance Program, e.g., for psychological, legal & financial consultancy
• You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
• Access to training for personal development. - Internal E-learning Development Platform Available for Employees
• Mentorship program

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

• Saudi Arabia

• Saudi Arabia

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.

We are looking for a
Technical Operations Specialist
with a minimum of
3 years of hands-on experience
in monitoring and resolving technical issues, while working closely with development teams to ensure system stability and timely incident resolution.

Key Responsibilities:

• Oversee and monitor the performance of technical systems on a daily basis.
• Troubleshoot and resolve complex technical issues with effective and practical solutions.
• Collaborate directly with development teams to implement required fixes and enhancements.
• Provide rapid response to system incidents and support both internal and external teams when needed.
• Contribute to the continuous improvement of operational processes and overall technical efficiency.

Requirements:

• Bachelor's degree in IT, Computer Science, or a related field.
• Minimum of
  3 years' professional experience
  in technical operations or IT support.
• Strong problem-solving skills with the ability to work under pressure.
• Excellent communication skills and a team-oriented mindset.
• Saudi nationals only.
• Location:
  Kingdom of Saudi Arabia

Job Summary:

We are seeking a highly skilled and experienced
Technical Manager
with a Mechanical Engineering background to lead and oversee all technical operations. The ideal candidate should have strong expertise in
aluminum production processes
, advanced knowledge of manufacturing technologies, and a proven track record in managing technical teams and projects. This role is responsible for ensuring operational efficiency, continuous improvement, and compliance with quality and safety standards.

Key Responsibilities:

• Lead and manage the technical department, ensuring smooth operations across all projects and production lines.
• Oversee aluminum production processes, ensuring efficiency, cost-effectiveness, and adherence to quality standards.
• Provide technical support and guidance to production, maintenance, and quality teams.
• Develop and implement strategies for process optimization and continuous improvement.
• Coordinate with other departments to ensure projects are delivered on time and within budget.
• Ensure compliance with industry standards, health, safety, and environmental regulations.
• Prepare and review technical reports, feasibility studies, and project documentation.
• Mentor and develop team members, building technical expertise within the organization.
• Evaluate and introduce new technologies, tools, and methodologies to enhance production efficiency.
• Troubleshoot complex technical issues and provide sustainable solutions.

Qualifications & Requirements:

• Bachelor's degree in
  Mechanical Engineering
  .
• Proven experience (8+ years) in a technical management role within
  aluminum manufacturing or related industries
  .
• Strong knowledge of production technologies, mechanical systems, and industrial processes.
• Excellent leadership, team management, and problem-solving skills.
• Strong communication and project management abilities.
• Familiarity with quality management systems, safety standards, and regulatory compliance.
• Ability to work under pressure and drive continuous improvement initiatives.

***Clarification on SMP Contract: It is Supplementary Manpower service contract job in which prospective applicants are interviewed and salary determined by NEOM interview panel; and being employed under the payroll of SMP Contract (SMP Vendor). Successfully mobilized candidates would be under the visa sponsorship of SMP Vendor Company/Contract.

ROLE OVERVIEW

The Associate - Support Engineering is responsible for ensuring reliable operation, maintenance, and end-user support of the
Public Safety Services Web Portal (PSSW)
and
PSSN Mobile App
, which include critical digital services such as
Digital ID Registration, Visits, Vehicles, and related modules
.

This role focuses on application support, incident management, troubleshooting, and coordination with development teams to resolve technical issues. The Support Engineer will work closely with users, business stakeholders, and IT teams to deliver
secure, stable, and high-performing public safety digital services
.

The position requires strong problem-solving skills, knowledge of web and mobile application ecosystems, and experience in IT service management (ITSM). The Support Engineer will report directly to the Application Support Manager or Project Manager.

The Support Engineer is responsible for ensuring the reliable operation, maintenance, and end-user support of the Public Safety Services Web Portal and PSSN Mobile App, which include critical digital services such as Digital ID Registration, Visits, Vehicles, and related modules.

This role focuses on application support, incident management, troubleshooting, and coordination with development teams to resolve technical issues. The Support Engineer will work closely with users, business stakeholders, and IT teams to deliver secure, stable, and high-performing public safety digital services.

The position requires strong problem-solving skills, knowledge of web and mobile application ecosystems, and experience in IT service management (ITSM). The Support Engineer will report directly to the Application Support Manager or Project Manager.

REQUIREMENTS SUMMARY

• Proven experience in
  IT applications operations and support
  .
• Strong troubleshooting skills in
  web portals and mobile applications
  (iOS & Android).
• Familiarity with
  .NET, Angular/React, Flutter
  (the technologies used to build the application).
• Hands-on experience in
  application installation, configuration, and lifecycle support
  .
• Knowledge of
  RESTful APIs, microservices, and database systems
  .
• Experience with
  IT Service Management (ITSM)
  frameworks such as ITIL.
• Ability to document issues, solutions, and provide knowledge base articles for users.
• Strong communication and interpersonal skills for effective user support.
• Awareness of
  cybersecurity, system access control, and data protection
  in public safety environments.
• Flexibility to work on a
  24/7 support rotation
  , if required.

ROLE COMPETENCIES & ACTIVITIES

Application & System Support

• Provide
  first and second-line support
  for the PSS Web Portal and PSSN Mobile App.
• Monitor application performance, uptime, and availability.
• Troubleshoot user issues related to
  Digital ID, Visits, Vehicles, and other modules
  .
• Collaborate with the development team to escalate and resolve defects or service disruptions.

Incident, Problem & Change Management

• Log, track, and resolve incidents in line with
  ITIL service management processes
  .
• Perform root cause analysis and apply permanent fixes where possible.
• Support application upgrades, patches, and release deployments.
• Participate in
  disaster recovery (DR) and business continuity planning (BCP)
  activities.

Collaboration & Continuous Improvement

• Work closely with
  end-users, business owners, and technical teams
  to resolve issues quickly.
• Provide
  training, guidance, and documentation
  for end-users.
• Identify recurring issues and suggest improvements in systems and processes.
• Stay updated with tools and technologies used in application support.

Monitoring & Reporting

• Utilize monitoring tools to track
  application health, logs, and errors
  .
• Generate regular reports on system performance, incidents, and user issues.
• Provide insights to management on
  recurring challenges and service improvements
  .

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• Proven experience in
  enterprise application support
  (web and mobile).
• Experience in
  installing, configuring, and supporting IT applications
  .
• Exposure to
  .NET-based applications, Angular/React frontend, Flutter mobile apps
  .
• Knowledge of
  databases (SQL Server, NoSQL)
  and ability to run queries for troubleshooting.
• Familiarity with
  DevOps tools, CI/CD pipelines, and Git
  is a plus.
• Understanding of
  integration with middleware, APIs, and third-party services
  .
• Experience supporting
  public safety, government, or security-critical applications
  preferred.

Qualifications

• Bachelor's degree in Computer Engineering, Information Technology, Computer Science, or a related field.
• ITIL certification or equivalent IT service management knowledge is desirable.
• Relevant certifications in application support, databases, or cloud technologies will be an advantage.

PURPOSE OF THE JOB:

Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues.

MAJOR ACTIVITIES: Description

• Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers' technical instructions and guidelines.

• Manage new vehicle testing environment

• Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars' Supplier

• Improve/ maintain smooth system for gathering technical data from field.

• Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars' Supplier

• Ensure the introduction of high-quality products before being set in operation.

• Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)

• Recover used warranty parts to Manufacturers, whenever required.

• Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars' Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars' Supplier, whenever required.

• Ensure STOP CONCEPT maintained and properly implemented.

• Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.

• Recruit, train, and supervise technicians, and support staff.

• Conduct performance evaluations and provide coaching or disciplinary action when needed.

• Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes

• Report to management on field performance, risks, and technical developments.

Minimum Qualifications:

• Degree in Mechanical/ Automotive Engineering Minimum Experience:

• 8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:

• Computer skills/ data analysis.

• Able to deal with stress, patient, persistent.

• Customer handling skills.