11 Engineering Analyst jobs in Saudi Arabia

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

Job Description:

Essential Job Functions:

• Assist in the development of software solutions by writing, testing, and debugging code.
• Collaborate with team members to meet project goals, taking direction from senior team members.
• Learn and grow within the software engineering field by actively participating in training and mentoring programs.
• Participate in troubleshooting and resolving technical issues, under the guidance of senior engineers.
• Support the documentation of software requirements and specifications.
• Work on diagnosing and resolving production issues, with support from senior team members.
• Stay updated on emerging technologies and best practices, seeking opportunities for professional development.
• Contribute to knowledge sharing and learning within the team.

Basic Qualifications:

• Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role years of relevant software engineering experience
• Proficiency in 1 or more software languages and development methodologies
• Basic coding and debugging skills
• Willingness to learn and gain practical experience

Other Qualifications:

• Advanced degree in a related field is a plus
• Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Job Description
Technical Skills:

Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)

Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.

Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus.

Soft Skills
Strong analytical and problem-solving skills.

Excellent communication and documentation abilities.

Ability to work independently and under pressure.

Communication: Slack, Microsoft Teams, Email

Code/CI: Git, Jenkins, GitHub Actions

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
here
.

Job Description
Essential Job Functions:

• Collaborate with the software development team to design, code, and test software solutions, with a focus on developing and maintaining critical components
• Work with senior team members to meet project requirements and deadlines, actively participating in design and code reviews
• Contribute to troubleshooting and problem-solving in software development, diagnosing and resolving complex technical issues
• Participate in the development and documentation of software requirements and specifications
• Debug and resolve complex production issues, working closely with senior engineers and support teams
• Stay updated on emerging technologies and best practices, researching and proposing innovative solutions
• Assist in mentoring and guiding junior team members, sharing knowledge and expertise
• Take ownership of challenging technical tasks and collaborate on architectural decisions

Basic Qualifications

• Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role years of relevant software engineering experience
• Proficiency in 1 or more software languages and development methodologies
• Proficiency in coding and debugging complex software components
• Familiarity with software development practices and methodologies
• Strong problem-solving and analytical skills
• Effective communication and teamwork abilities
• Eagerness to learn and adapt to challenging technical tasks

Other Qualifications

• Advanced degree in a related field is a plus
• Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
here
.

Job Description:

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

***Clarification on SMP Contract: It is Supplementary Manpower service contract job in which prospective applicants are interviewed and salary determined by NEOM interview panel; and being employed under the payroll of SMP Contract (SMP Vendor). Successfully mobilized candidates would be under the visa sponsorship of SMP Vendor Company/Contract.

ROLE OVERVIEW

The Associate - Support Engineering is responsible for ensuring reliable operation, maintenance, and end-user support of the
Public Safety Services Web Portal (PSSW)
and
PSSN Mobile App
, which include critical digital services such as
Digital ID Registration, Visits, Vehicles, and related modules
.

This role focuses on application support, incident management, troubleshooting, and coordination with development teams to resolve technical issues. The Support Engineer will work closely with users, business stakeholders, and IT teams to deliver
secure, stable, and high-performing public safety digital services
.

The position requires strong problem-solving skills, knowledge of web and mobile application ecosystems, and experience in IT service management (ITSM). The Support Engineer will report directly to the Application Support Manager or Project Manager.

The Support Engineer is responsible for ensuring the reliable operation, maintenance, and end-user support of the Public Safety Services Web Portal and PSSN Mobile App, which include critical digital services such as Digital ID Registration, Visits, Vehicles, and related modules.

This role focuses on application support, incident management, troubleshooting, and coordination with development teams to resolve technical issues. The Support Engineer will work closely with users, business stakeholders, and IT teams to deliver secure, stable, and high-performing public safety digital services.

The position requires strong problem-solving skills, knowledge of web and mobile application ecosystems, and experience in IT service management (ITSM). The Support Engineer will report directly to the Application Support Manager or Project Manager.

REQUIREMENTS SUMMARY

• Proven experience in
  IT applications operations and support
  .
• Strong troubleshooting skills in
  web portals and mobile applications
  (iOS & Android).
• Familiarity with
  .NET, Angular/React, Flutter
  (the technologies used to build the application).
• Hands-on experience in
  application installation, configuration, and lifecycle support
  .
• Knowledge of
  RESTful APIs, microservices, and database systems
  .
• Experience with
  IT Service Management (ITSM)
  frameworks such as ITIL.
• Ability to document issues, solutions, and provide knowledge base articles for users.
• Strong communication and interpersonal skills for effective user support.
• Awareness of
  cybersecurity, system access control, and data protection
  in public safety environments.
• Flexibility to work on a
  24/7 support rotation
  , if required.

ROLE COMPETENCIES & ACTIVITIES

Application & System Support

• Provide
  first and second-line support
  for the PSS Web Portal and PSSN Mobile App.
• Monitor application performance, uptime, and availability.
• Troubleshoot user issues related to
  Digital ID, Visits, Vehicles, and other modules
  .
• Collaborate with the development team to escalate and resolve defects or service disruptions.

Incident, Problem & Change Management

• Log, track, and resolve incidents in line with
  ITIL service management processes
  .
• Perform root cause analysis and apply permanent fixes where possible.
• Support application upgrades, patches, and release deployments.
• Participate in
  disaster recovery (DR) and business continuity planning (BCP)
  activities.

Collaboration & Continuous Improvement

• Work closely with
  end-users, business owners, and technical teams
  to resolve issues quickly.
• Provide
  training, guidance, and documentation
  for end-users.
• Identify recurring issues and suggest improvements in systems and processes.
• Stay updated with tools and technologies used in application support.

Monitoring & Reporting

• Utilize monitoring tools to track
  application health, logs, and errors
  .
• Generate regular reports on system performance, incidents, and user issues.
• Provide insights to management on
  recurring challenges and service improvements
  .

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• Proven experience in
  enterprise application support
  (web and mobile).
• Experience in
  installing, configuring, and supporting IT applications
  .
• Exposure to
  .NET-based applications, Angular/React frontend, Flutter mobile apps
  .
• Knowledge of
  databases (SQL Server, NoSQL)
  and ability to run queries for troubleshooting.
• Familiarity with
  DevOps tools, CI/CD pipelines, and Git
  is a plus.
• Understanding of
  integration with middleware, APIs, and third-party services
  .
• Experience supporting
  public safety, government, or security-critical applications
  preferred.

Qualifications

• Bachelor's degree in Computer Engineering, Information Technology, Computer Science, or a related field.
• ITIL certification or equivalent IT service management knowledge is desirable.
• Relevant certifications in application support, databases, or cloud technologies will be an advantage.