941 Engagement Manager jobs in Saudi Arabia

About The Role

As part of a diverse and motivated team, you will be involved in a range of projects with our clients, covering topics such as:

• Strategy definition

• Process Re-engineering

• Operations Optimization

• Systems Implementation follow-up

You will manage the day to day execution of a client project and will take ownership of its end products. You will contribute to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions, and working closely with clients to ensure positive impact and sustainable results. You will guide and develop individual team members and ensure they have the support they need to learn and grow.

You will help in developing recommendations and solutions bridging the gap between the organization's high-level mission, vision, and capabilities and people, process, and technical solutions while taking account identified constraints and existing technology into account.

You will also assist with drafting business proposals and other client materials.

You will work on topics such as : Supply chain, Finance, Corporate finance, Facility Management, IT Advisory, Sales & Marketing, etc.

You will gain an understanding of the key issues, challenges and cutting-edge topics within different sectors, and they will undertake training on various topics. You will also gain experience with strategy development, business process reengineering, organization design, knowledge management and change management.

Qualifications

• Excellent academic records within a Master's degree in either Economics, Engineering and/or Business Administration from a reputable university (Grande Ecole in France, International University, etc.)
• 5+ years relevant work experience in Consulting environment, ideally with a top-tier Management Consulting Firm (or similar organization)
• Excellent analytical skills, logical and structured thinkingGreat personal and interpersonal attributes (e.g., results-oriented and a performance-oriented work style, creativity, entrepreneurial qualities)
• Project and process management skills, with expertise prioritizing and managing multiple projects/tasks simultaneouslyExcellent problem solving skills with a solutions-oriented focus
• Excellent oral and written communication skills, including strong presentation skills in front of senior level clients
• Ability to lead, inspire and support junior members of the teamAmbitious, motivated, high-energy personality with a collaborative working style.

Benefits

A competitive salary and benefits package, including performance-based bonusesVaried and interesting projects with a broad remit for improvementCareer progression based on merit, plus a range of progression pathwaysA highly motivated, diverse, talented and supportive team with a positive, people-focused company culture.

Start date : as soon as possible

Languages : Both English and Arabic are mandatory

Contact :.consulting

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

The Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results. This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.

• Lead the delivery team throughout the engagement, often in collaboration with a services partner.
• Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
• Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.
• Understand the goals and align the deliverables accordingly.
• Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.
• Be the single contact to encourage collaboration and customer agreement on proposed solutions.
• Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
• Identify gaps between actuals and plan of record, proposing solutions, escalating as needed.

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Extensive progressive experience as part of a professional services organization; or equivalent education/experience
• Ability to travel up to 40%
• Industry domain expertise in the SaaS environment
• Creativity with comfort running projects independently
• Experience driving complex issues through analysis and resolution
• Experience working collaboratively
• Right to work in the country applied to
• Fluent in Arabic

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

As an Engagement Manager – Behavioral Science, you will lead client engagements that apply behavioral insights to improve policymaking, service delivery, and program outcomes. Your core responsibility will be to design, implement, and evaluate interventions grounded in behavioral science, working closely with public sector clients. In addition to driving project work, you will help clients establish and scale behavioral science capabilities within their organizations - whether through building internal units, training teams, or designing operating models for sustained behavioral impact. While a background in strategy consulting is a plus, this role prioritizes practical expertise in applying behavioral science to real-world challenges.

Key Responsibilities:

Behavioral Science Application (Primary Focus):

· Lead the behavioral science component of client projects, from diagnosis to intervention design and evaluation.

· Apply principles from behavioral economics, psychology, and decision science to identify behavioral barriers and opportunities.

· Design experiments and measurement approaches to assess the impact of interventions.

· Translate behavioral research into actionable, context-specific recommendations for policy, communications, or service design.

· Present behavioral insights to clients through compelling narratives, reports, and visuals.

Behavioral Strategy & Capability Building:

· Support clients in building internal behavioral science units or labs.

· Design frameworks, toolkits, and operating models to embed behavioral thinking into institutions.

· Deliver training and capacity-building sessions for client teams.

· Advise on hiring, team structure, and governance models for sustainable behavioral science integration.

Client Engagement & Relationship Management:

· Serve as the main point of contact for clients, managing stakeholder relationships throughout the engagement lifecycle.

· Facilitate workshops, co-creation sessions, and behavioral insight discussions with client teams.

· Ensure behavioral science solutions align with client goals, policy contexts, and practical constraints.

Project Management & Team Leadership:

· Develop and oversee project plans, ensuring deliverables are on time, on budget, and impactful.

· Collaborate with cross-functional teams including designers, analysts, researchers, and policymakers.

· Ensure high standards of quality, ethics, and rigor in all project outputs.

Research & Thought Leadership:

· Stay current on developments in behavioral science and adjacent fields.

· Contribute to internal knowledge development and innovation.

· Produce white papers, articles, or presentations that showcase behavioral applications and success stories.

Key Qualifications

· Bachelor’s or Master’s degree in Behavioral Science, Psychology, Behavioral Economics, or a related field.

· 5+ years of experience applying behavioral science in public policy, service design, or consulting.

· Proven experience designing and evaluating behavioral interventions.

· Experience working with public sector clients is preferred.

· Background in strategic initiatives such as building teams or developing organizational capabilities is a plus.

· Strong behavioral science grounding and ability to apply insights in practical settings.

· Excellent communication skills—able to explain behavioral concepts to non-technical audiences.

· Experience managing stakeholders and leading project teams.

· Creative, collaborative, and systems-minded with strong analytical skills.

· Comfortable with ambiguity, experimentation, and iterative problem-solving.

Be Part of a Legacy Bigger Than the Game

At
Al-Qadsiah Club
we create more than teams We're crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports.

This is more than just a job It's an opportunity to be part of something larger than yourself. At Al-Qadsiah, you'll play a key role in shaping our legacy, contributing to the nation's sports vision, and making history every step of the way.

Overview:
At Al-Qadsiah Club, we believe our fans are the heartbeat of our legacy. As we prepare for a bold new era, including our move to the state-of-the-art Aramco Stadium in 2027, we are seeking a Senior Fan Engagement Manager who will be at the forefront of shaping unforgettable experiences for our community.

What You'll Gain:

• A unique chance to design and deliver fan engagement strategies that will be celebrated nationwide.
• The ability to shape the matchday experience at the iconic new Aramco Stadium.
• A platform to grow professionally through exposure to cutting-edge fan engagement technologies and industry best practices.
• The satisfaction of knowing your creativity and leadership will inspire thousands of fans week after week.

Key Responsibilities:
Supervision and Management:

• Supervise and coordinate the activities relating to community engagement, maximizing matchday attendance, strategic events and experiences.
• Build & implement strategies to engage and manage relationships with key audiences to deliver against the over-arching objectives

Fan Council:

• Lead relationships with the Fan Council, including any specific fan feedback and engagement initiatives

Other Department Liaison

• Engage with other key departments towards relevant fan based objectives, including CRM, Social Media, Partnerships, Operations and others.

Event Strategy:

• Build and deliver a fan focused event strategy with key stakeholders.

Matchday Experience:

• Build & deliver a Fan focused matchday experience including use of engagement technologies.
• Work with the Aramco Stadium team to ensure plans are in place for the Club's move to the Stadium from Q1 2027 from a fan engagement perspective.

Continuous Improvement:

• Identify opportunities for improving fan engagement and implement best practices.
• Stay updated with the latest fan engagement technologies and trends.
• Participate in professional development programs to enhance skills and knowledge.

Requirements

Education:

• High school diploma or equivalent; a degree in relevant fields preferred.

Experience:

• Minimum of 7 years of experience in fan & stakeholder engagement, preferably within the sports or entertainment industry.

Skills:

• Strong knowledge of fan engagement strategies.
• Excellent leadership and team management abilities.
• Strong connections in the Khobar & surrounding regions.

Benefits

Why Join Al-Qadsiah?

• Be Part of the Legacy
  :
  Join a club that's redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.
• Experience the Culture
  :
  Thrive in an environment that values
  quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony
  . This is the Qadsiah Way.

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan (NYSE: MMC). For more information, visit Follow Oliver Wyman on Twitter @OliverWyman.

Oliver Wyman Digital is a dedicated practice within Oliver Wyman, we deliver world-class products that give our clients a competitive edge and our mission is to leave a positive impact on the world. We have mixed agency skills with our consulting roots in order that we can best answer some of the largest companies’ toughest questions. Our global dynamic team deliver at the highest levels across many specialist skill sets including Strategy, Design, Data Science & Analytics, Project Delivery and Engineering. We’re committed to growth that provides our people the most exciting and fulfilling opportunities and we are looking for more people to join us.

___
THE ROLE AND RESPONSIBILITIES

Experienced professionals bring us the know-how to make lasting change for our clients and our company. We are not typical ‘management’ consultants. We provide industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse, entrepreneurial, non-competitive partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.

ENGAGEMENT MANAGERS are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial thought process through convergence on a solution. You will ensure that recommendations are correct, practical, sensible, relevant, and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.

___

YOUR ATTRIBUTES AND EXPERIENCE

1. Bachelor’s or Master’s degree in a quantitative discipline.
2. At least 6-8 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization).
3. In-depth knowledge of topics specifically within the Digital industry.
4. Track record of managing teams and clients, and delivering against tight deadlines in fast-paced and demanding environments.
5. Ability to apply depth of content knowledge for thought leadership in project execution.
6. Outstanding communication skills; comfort in presenting to senior executives, both internally and among clients.
7. A strong background in strategic problem solving with demonstrable analytical skills.
8. Have an aptitude for analytical work, like sniffing out clues in massive data sets or hunting down the key issues in a hugely complex challenge.
9. Know how to take the initiative, seeking out opportunities to learn new skills and put the ones you’ve already got to good use.
10. An undergraduate or advanced degree from a top academic program.
11. Willingness to travel.

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman Digital is a dedicated practice within Oliver Wyman. We deliver world-class products that give our clients a competitive edge, and our mission is to leave a positive impact on the world. We have mixed agency skills with our consulting roots to best answer some of the largest companies’ toughest questions. Our global dynamic team delivers at the highest levels across many specialist skill sets including Strategy, Design, Data Science & Analytics, Project Delivery, and Engineering.

___
THE ROLE AND RESPONSIBILITIES

Experienced professionals bring us the know-how to make lasting change for our clients and our company. We provide industry- and discipline-specific knowledge and expertise, amplifying our impact and helping us shape the future for our clients. Engagement Managers are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial thought process through convergence on a solution. You will ensure that recommendations are correct, practical, sensible, relevant, and cohesive. It’s a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.

___

YOUR ATTRIBUTES AND EXPERIENCE

1. Bachelor’s or Master’s degree in a quantitative discipline.
2. At least 6-8 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization).
3. In-depth knowledge of topics specifically within the Digital industry.
4. Track record of managing teams and clients, and delivering against tight deadlines in fast-paced and demanding environments.
5. Ability to apply depth of content knowledge for thought leadership in project execution.
6. Outstanding communication skills; comfort in presenting to senior executives, both internally and among clients.
7. A strong background in strategic problem solving with demonstrable analytical skills.
8. Aptitude for analytical work, like sniffing out clues in massive data sets or hunting down key issues in a hugely complex challenge.
9. Initiative in seeking out opportunities to learn new skills and put existing ones to good use.
10. An undergraduate or advanced degree from a top academic program.
11. Willingness to travel.

Who We Are
Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies. Visit our website for more details about Oliver Wyman:

Practice Overview
Oliver Wyman is one of the market leaders in GCC public sector strategy consulting. Our
Riyadh and Dubai
offices are looking to appoint consultants to support its continued expansion in the
government and public sector
, particularly within the
Sports and Entertainment
area. This is an exciting opportunity to be part of a successful team early in its development. Consultants are given the opportunity for rapid professional growth, to participate in entrepreneurial work, and to share in the success of the team.
We are trusted advisors in the sports and entertainment sector, with a global track record of supporting clubs, leagues, federations, governing bodies, governments, media owners, and investors. Our work is centered around performance and purpose, helping organizations in sport and entertainment create long-term commercial value, broader interest groups, in a rapidly evolving industry landscape.

The Role And Responsibilities
Experienced professionals bring the know-how to make lasting changes for our clients and our company. We are not typical 'management' consultants. We provide industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse, entrepreneurial, non-competitive partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.

ASSOCIATE:
Break down complex problems into discrete tasks, identifying the key aspects of a problem and directing the focus of junior consultants to those elements. You will effectively plan and execute analysis as well as identify the core issues in complex analyses in order to be able to craft suitable recommendations. You'll work side by side with clients and your project team members to move projects forward and manage small teams to get the work done. Clients and colleagues look to Associates for unique insight into the subject area which they have chosen.

ENGAGEMENT MANAGERS
are the on-scene leaders who run our projects day to day. You will lead your team through an efficient and effective problem-solving process from initial hypothesis collection to convergence on a solution. You will ensure that recommendations are practical, sensible, relevant, and cohesive. It's a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.

Your Attributes And Experience
Clients hire Oliver Wyman for specialized expertise. The ideal candidate will have most of the following:

• A degree from a top academic program
• At least 5-7 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization).
• Experience in leading projects in the governmental/ public sector institutions, ideally in the GCC region
• Relevant experience in the Sports and Entertainment sector and relevant entities (government, SWFs, federations, leagues and clubs) across strategy, investment, operations and public policy.
• A track record of leading and managing teams and clients, and delivering against tight deadlines in fast paced and demanding environments
• A strong background in strategic problem solving with demonstrable analytical skills
• Outstanding communication skills; comfort in presenting to senior executives, both internally and to clients
• A strong can-do attitude, willingness to take the initiative, curiosity and desire to learn
• Arabic language is a plus
• Willingness to travel

OUR VALUES & CULTURE
Why work at Oliver Wyman?
Working as part of our global, entrepreneurial company, you will do meaningful work from day one. We are looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.

Our Oliver Wyman Values
We create breakthroughs to achieve the amazing

Be brave
We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities.

Lead with heart
We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance.

Strive for breakthroughs
We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions.

Work as one
We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements.

Own our impact
We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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