715 Employee Relations jobs in Saudi Arabia

Overview

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.

As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:

• Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
• Be responsible for special room assignments and suite occupancies
• Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
• Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
• Manage the Guest Relations Desk in the hotel lobby
• Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
• Maintain the inventory of Guest amenities
• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events

Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Calm, efficient, and organized with great attention to detail
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service
• Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
• Computer literate and able to navigate through Company systems
• Professional manner with an emphasis on hospitality and guest service
• Guest relations experience in the hotel, leisure, and/or entertainment sectors
• Proven ability to listen and respond to demanding Guest needs
• Conflict resolution experience
• Cash handling experience

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations : Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton

Schedule : Full-time

Brand : Tapestry Collection by Hilton

Job : Guest Services, Operations, and Front Office

Job Description - Guest Relations (HOT0BXSD)

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.

A Guest Relations Team Member serves on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. The role influences the first impressions of our VIP Guests and is responsible for performing tasks to the highest standards.

What will I be doing?

• Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
• Be responsible for special room assignments and suite occupancies
• Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
• Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
• Manage the Guest Relations Desk in the hotel lobby
• Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
• Maintain the inventory of Guest amenities
• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events

Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Calm, efficient, and organized with great attention to detail
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service
• Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
• Computer literate and able to navigate through Company systems
• Professional manner with an emphasis on hospitality and guest service
• Guest relations experience in the hotel, leisure, and/or entertainment sectors
• Proven ability to listen and respond to demanding Guest needs
• Conflict resolution experience
• Cash handling experience

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Guest Services, Operations, and Front Office

Key Responsibilities

• Develop and implement PR and communication strategies aligned with corporate goals and the Saudi market context.
• Build, manage, and sustain strong relationships with government bodies, regulators, and major energy and infrastructure stakeholders, including SEC, Aramco, SWCC, SPPC, NWC, RCRC, Neom and others. Strong relationship with captured government bodies are highly required.
• Serve as the primary liaison with senior executives, media, and key external partners in Saudi Arabia.
• Lead crisis communication efforts and act as spokesperson when required.
• Monitor industry developments, policy changes, and competitor activities relevant to the Saudi energy and infrastructure ecosystem.
• Coordinate with marketing, HR, and executive leadership to ensure consistent and aligned messaging.
• Lead the team to carry out and finalize the prequalification process with key government bodies and companies.

Requirements

• Bachelor's degree in public relations, Communications, Journalism, Marketing, or a related field (Master's preferred).
• Minimum 15 years of progressive PR and communications experience, with significant exposure to the Saudi Arabian energy and infrastructure sectors.
• Proven track record managing relationships with Saudi Electricity Company (SEC), Saudi Aramco, SWCC, SPPC, NWC, RCRC, and other key sector players.
• Strong media relations network within Saudi Arabia and the GCC.
• Excellent verbal and written communication skills in English; Arabic proficiency is a strong advantage.
• Demonstrated ability to manage crisis communications and act as company spokesperson.
• Strong leadership, negotiation, and stakeholder management skills.

Preferred Skills

• Previous experience in PR/Communications leadership roles within multinational or major Saudi companies.
• Familiarity with Saudi Vision 2030 initiatives and regulatory environment.

We are hiring – Government Relations (GR) Specialist | Riyadh, KSA

Independent Food Company is seeking a GR Specialist to support our operations with all government-related services and compliance requirements.

Key Responsibilities:

• Process visas, Iqamas, transfers, and renewals.
• Handle company documents, licenses, and permits.
• Ensure compliance with Saudi labor laws, GOSI, Qiwa, and Mudad.
• Support employees with government documentation needs.

Requirements:

• 2+ years' GR experience in Saudi Arabia (F&B/hospitality preferred).
• Strong knowledge of government portals and regulations.
• Fluent in Arabic & English.

Job Title: Public Relations (PR) Officer
Location: Riyadh, Saudi Arabia
Nationality : Saudi
Company: Leader Group
Line Manager: CEO
The Public Relations (PR) Officer will be responsible for building and maintaining a positive public image of Leader Group. The role will involve creating effective communication strategies, managing media relations, handling press releases, supporting internal communications, and coordinating events to enhance the company's brand reputation in the market.

Key Responsibilities

Develop and implement PR strategies to support the company's brand and business objectives.

Prepare and distribute press releases, media kits, and company announcements.

Build and maintain strong relationships with local, regional, and international media outlets.

Coordinate with internal departments to gather content for communication and PR campaigns.

Support in organizing corporate events, exhibitions, and community engagement activities.

Monitor media coverage and provide reports on PR activities and outcomes.

Manage crisis communications and protect the company's reputation.

Handle Leader Group's public image on digital platforms, in collaboration with the marketing team.

Draft speeches, presentations, and communication materials for senior management.

Support internal communication efforts to ensure employees are well-informed and engaged.

Qualifications & Requirements
Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or related field.

3–6 years of experience in PR, preferably in IT, technology, or digital transformation sectors.

Excellent verbal and written communication skills in both Arabic and English.

Strong media network and knowledge of the Saudi media landscape.

Experience in event management and corporate communications.

Ability to manage multiple tasks and work under pressure.

Strong interpersonal skills with a professional and confident personality.

Preferred Skills
Experience in digital PR and social media communications.

Creativity in storytelling and brand communication.

Familiarity with Saudi Vision 2030 initiatives and the technology sector.

Strong presentation and public speaking abilities.

Role Summary

The International Relations Specialist (Senior – Expert) will represent the Kingdom of Saudi Arabia in international organizations, forums, and negotiations. The role requires a strong and confident personality, outstanding diplomatic skills, and the ability to communicate effectively with senior officials and international stakeholders. The candidate will ensure that the Kingdom of Saudi Arabia's interests are promoted and safeguarded on the global stage.

Key Responsibilities

• Represent the Kingdom of Saudi Arabia with professionalism and authority in international organizations, conferences, and diplomatic events.
• Support and lead international negotiations, ensuring alignment with the Kingdom's priorities and strategic objectives.
• Develop, manage, and strengthen strategic relationships with governments, embassies, and international institutions.
• Monitor global political, economic, and social developments, and provide high-level insights on their impact on the Kingdom.
• Draft and oversee the execution of international agreements, MoUs, and cooperation frameworks.
• Prepare briefing notes, reports, speeches, and presentations for senior leadership.
• Act as a spokesperson in international settings, demonstrating cultural awareness, confidence, and strong communication skills.
• Provide mentorship and guidance to junior colleagues in international relations and diplomatic practices.

Qualifications & Skills

• Bachelor's degree in International Relations, Political Science, Law, or a related field (Master's preferred).
• 4–10+ years of relevant experience in diplomacy, international relations, or multilateral organizations.
• Strong leadership presence and excellent public-speaking and negotiation skills.
• Proven ability to represent the Kingdom of Saudi Arabia in high-level international settings.
• Fluency in English is required; Arabic and other languages are an advantage.
• Solid understanding of diplomatic protocols, international law, and global governance frameworks.
• Ability to work under pressure and deliver results in fast-paced international environments.

Government Relations (GR):

• Manage and oversee all government-related processes (Iqama, visas, GOSI, Qiwa, Mudad, Balady, CR, COC, Municipality, Civil Defense, etc.).
• Ensure timely renewal of licenses, permits, and company documents (commercial registration, municipality licenses, Saudization certificates, etc.).
• Act as the main liaison with ministries, municipalities, and other regulatory authorities to resolve issues and ensure compliance.
• Handle inspection visits, regulatory audits, and provide required reports to management.
• Monitor changes in government regulations and update management with recommendations.
• Maintain strong relationships with relevant government entities to support business operations.

Administration:

• Supervise daily office administration, travel, accommodation, and transportation for employees.
• Oversee procurement of office supplies, uniforms, and service contracts with vendors.
• Manage company health insurance policies and employee claims.
• Ensure efficient document management, filing systems, and compliance with internal policies.
• Organize company events, internal communication, and employee services.
• Support HR with onboarding processes, employee records, and policy implementation.

Job Type: Full-time

Pay: ﷼15, ﷼20,000.00 per month

Experience:

• five : 3 years (Preferred)

Language:

• English (Required)

We are hiring – Government Relations (GR) Manager | Riyadh, KSA

Independent Food Company is looking for a Government Relations (GR) Manager to oversee all government compliance and employee documentation processes.

The GR Manager will act as the primary liaison between the company and governmental authorities, ensuring that all employees' legal documentation is processed efficiently and that the business remains compliant with all statutory requirements.

Key Responsibilities:

• Handle company licenses, permits, and registrations.
• Manage visas, Iqamas, transfers, and renewals.
• Ensure compliance with Saudi labor laws, GOSI, Qiwa, Mudad, and HRSD.
• Liaise with government authorities and build strong relations.
• Support employees with documentation and legal services.

Requirements:

• 4+ years' GR experience in KSA (F&B/hospitality preferred).
• Strong knowledge of Saudi labor law & government platforms.
• Excellent Arabic & English communication skills.

If you are proactive, detail-oriented, and experienced in handling government relations, we'd love to hear from you.

Company Description

At the beginning of the history of the oud trade in the Kingdom of Saudi Arabia, Sheikh Ali bin Othman Al Majed was a pioneer in this field, which flowed from his soul and personality. With passion, he introduced a unique approach to the trade, leaving a distinctive mark for those who came after him to follow in his footsteps, developing and expanding it, making Al Majed Oud one of the most important leading companies in the perfume industry in the region.

Al Majed 4 Oud was founded in 1956 to create a promising market in the oud trade through the wholesale sector, culminating in more than 60 years of experience in the oud, perfume, and related products industry across the Gulf market. This experience has contributed to the creation and innovation of new fragrance lines that have contributed to expanding the customer base and moving into the retail trade, reaching above 300 sales outlets in the Kingdom of Saudi Arabia, Kuwait, the United Arab Emirates, Bahrain, Oman, and Qatar.

Role Description

This is a full-time on-site role for a Government Relations & Shared Services Manager located in Riyadh. The Government Relations & Shared Services Manager will handle day-to-day interactions with local government bodies, ensuring compliance with regulations, and navigating public sector requirements. Responsibilities include maintaining effective communication channels with government officials, analyzing regulatory changes, and advising the company on the impacts of these changes. The role also involves preparing necessary documentation for government-related activities and supporting other departments in related services.

Qualifications

• Proficiency in Government Relations and Local Government regulations
• Strong Communication skills
• Excellent Analytical skills for interpreting government policies and regulations
• Experience working within the Public Sector
• Solid understanding of legal and regulatory compliance requirements
• High level of integrity and ability to maintain confidentiality
• Bachelor's degree in Public Administration, Political Science, Law, or related field
• Previous experience in a similar role is a plus