30 Employee Onboarding jobs in Saudi Arabia
Onboarding Specialist
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Job Description
وصف الشركة
تأسست شركة
كرزون ميديا للتسويق والخدمات الرقمية ذ.م.م
على يد
محمد كرزون
في عام 2019، وهي شريك أعمال معتمد لدى Meta ومزود لحلول WhatsApp Business. تركز الشركة على دمج الخبرة التجارية مع التكنولوجيا لتطوير منتجات تقنية تسويقية ودعم التجارة الإلكترونية في العالم العربي.
وقد أطلقت كرزون ذ.م.م أربعة مشاريع مستقلة ناجحة، من ضمنها تطبيق لحلول WhatsApp تم تطويره بالشراكة مع منصتي
سلة
و
زيد
. وتواصل الشركة سعيها نحو تحقيق رؤيتها في دعم وتعزيز التجارة الإلكترونية في العالم العربي.
وصف الوظيفة
هذه وظيفة
بدوام كامل
ومقرها
في جدة
، تحت مسمى
أخصائي تأهيل عملاء (Onboarding Specialist)
.
سيتولى أخصائي التأهيل مسؤولية إدارة عمليات استقبال وتأهيل العملاء الجدد، لضمان دمجهم بسلاسة وكفاءة.
تشمل المهام اليومية المساعدة في إعداد الحسابات، وتقديم التدريب والموارد اللازمة، والرد على استفسارات وملاحظات العملاء. كما سيقوم بتتبع تقدم عملية التأهيل واقتراح تحسينات تهدف إلى تعزيز تجربة العملاء.
المؤهلات
- خبرة في عمليات تأهيل العملاء واستقبالهم
- مهارات تواصل وشخصية قوية
- القدرة على التحليل واستخدام المهارات التحليلية
- إجادة الكتابة والتواصل الشفهي
- القدرة على العمل بكفاءة في بيئة عمل حضورية (في جدة)
- خبرة سابقة في مجالات التكنولوجيا أو التسويق تُعد ميزة إضافية
- درجة البكالوريوس في إدارة الأعمال أو التسويق أو الاتصالات أو مجال ذي صلة
___
Company Description
Karzoun Media Marketing And Digital Services LLC, founded by Muhammad Karzoun in 2019, is a Meta business partner and WhatsApp business solution provider. The company focuses on merging commercial experience with technology to create marketing technology products and support e-commerce in the Arab world. Karzoun LLC has produced four successful independent projects, including a WhatsApp solution app in partnership with the Salla and Zid platforms. The company continues to strive towards its vision of bolstering e-commerce in the Arab world.
Role Description
This is a full-time on-site role located in Jeddah for an Onboarding Specialist. The Onboarding Specialist will handle customer and client onboarding processes, ensuring a smooth and efficient integration for new clients. Daily responsibilities include assisting with setup, providing training and resources, and addressing any questions or concerns from clients. The specialist will also track onboarding progress and suggest improvements to enhance the client experience.
Qualifications
- Experience in Customer Onboarding and Client Onboarding processes
- Strong Interpersonal Skills and Communication abilities
- Proficiency in Analytical Skills
- Excellent written and verbal communication skills
- Ability to work effectively in an on-site environment in Jeddah
- Previous experience in technology or marketing sectors is a plus
- Bachelor's degree in Business, Marketing, Communications, or a related field
Onboarding Specialist
Posted today
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Job Description
We are looking for a detail-oriented Onboarding Specialist to manage and streamline the onboarding process for new hires. The ideal candidate will coordinate between departments, ensure all onboarding steps are completed on time, and provide an exceptional experience for new employees. This role requires strong data management, follow-up, and analytical skills to track progress and maintain control over multiple tasks simultaneously.
Key Responsibilities:
- Coordinate and manage the end-to-end onboarding process for new employees.
- Prepare and maintain onboarding materials, checklists, and documentation
- Ensure all departments (HR, IT, Admin, etc.) complete their onboarding tasks on schedule.
- Track onboarding progress using Excel ,ERP and other HR tools.
- Analyze onboarding data to identify trends and areas for improvement.
- Communicate with new hires to ensure smooth transitions and resolve any onboarding issues.
- Maintain high control over timelines, accuracy, and completion of onboarding activities.
- Provide regular reports and follow-ups to management on onboarding status and KPIs.
Required Skills & Qualifications:
- Bachelor's degree in Business Administration, Human Resources, or related field.
- Strong Excel skills (data tracking, reporting, pivot tables, charts).
- Data analysis and reporting experience (power BI)
- Excellent follow-up and coordination skills.
- High attention to detail and strong sense of control over processes.
- Strong communication and organizational skills.
- Ability to manage multiple priorities and work under pressure.
- Experience with HR systems(ERP) or onboarding software is a plus.
- Fluent in English (written and spoken)
Onboarding Specialist
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Position Overview:
The Onboarding Specialist is responsible for managing the full onboarding cycle for new hires, from pre-joining communications to the end of the probation period. This role ensures a seamless and professional experience for employees, particularly for senior-level positions, by handling all administrative and engagement activities.
Key Responsibilities:
- Send welcome and pre-joining emails, including required documents and instructions.
- Coordinate the completion of new hire documentation and system registrations.
- Arrange office tours and orientation sessions for new employees.
- Develop and manage onboarding schedules tailored for different roles, including senior-level positions.
- Coordinate introductory meetings and interviews with executives and department heads.
- Provide continuous support during the first three months of employment (probation period), ensuring integration and smooth adaptation.
- Gather feedback from new hires to improve the onboarding process.
- Collaborate with HR, IT, and department managers to ensure all onboarding steps are completed effectively.
Qualifications & Skills:
- Bachelor's degree in Human Resources, Business Administration, or related field.
- Proven experience in onboarding, HR coordination, or employee engagement.
- Strong organizational and communication skills.
- Professional, detail-oriented, and able to handle confidential information.
- Ability to interact effectively with senior-level executives.
Onboarding Specialist
Posted today
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Job Description
The Onboarding Specialist will play a crucial role in ensuring a smooth transition for new employees into our organization. This position involves guiding new hires through the onboarding process and providing them with the necessary resources to succeed.
Responsibilities
- Facilitate the onboarding process for new employees.
- Conduct orientation sessions and training programs.
- Provide support and resources to new hires.
- Collaborate with HR and department managers to ensure a seamless onboarding experience.
- Gather feedback from new employees to improve the onboarding process.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience in onboarding or HR roles is preferred.
Required Skills
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Excellent organizational skills and attention to details.
- Familiarity with HR software and onboarding tools.
- Experience in a fast-paced tech environment.
Junior Onboarding Specialist
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Job Title: Junior Onboarding Specialist
Location: Riyadh, Saudi Arabia (Onsite)
Job Type: Full-Time
About the Role:
We are looking for a proactive and detail-oriented Junior Onboarding Specialist to join our team in Riyadh. In this role, you will support the smooth integration of new hires into the company, ensuring a seamless onboarding experience from offer acceptance through the first weeks of employment.
Key Responsibilities:
- Coordinate and execute the end-to-end onboarding process for new hires.
- Communicate onboarding schedules and requirements to new employees.
- Ensure all required documentation is completed accurately and on time.
- Schedule orientation sessions, trainings, and introductory meetings with departments.
- Collaborate with HR, IT, and Admin to prepare necessary tools, credentials, and workspace for new hires.
- Address new hire questions and provide timely support during the onboarding period.
- Collect and analyze feedback to improve the onboarding experience.
- Maintain onboarding records and update internal systems accordingly.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 1-2 years of experience in HR or onboarding roles
- Strong organizational and coordination skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite or similar tools.
- Ability to manage multiple tasks and work under pressure.
- Fluent in Arabic and English (written and spoken).
- Familiarity with HR systems (e.g., ERP system, or similar).
- Knowledge of Saudi labor laws and onboarding best practices.
- Experience in a fast-paced or tech-driven company is a plus.
Customer Onboarding Specialist
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Job Description
Who Are We
We Are Foodics
a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
The Job in a Nutshell
We are currently seeking a talented and motivated Customer Onboarding Associate to join our team in KSA. As a Customer Onboarding Specialist, you will play a crucial role in empowering sellers by providing comprehensive training on our cutting-edge POS platform and guiding them through the seamless implementation and installation of our state-of-the-art devices.
What Will You Do
- Assist in scheduling installation appointments with clients and confirming that the site is ready for installation
- Support the coordination of backend on-site training requests
- Help schedule on-site technical visits, including normal and emergency cases, under supervision
- Assist in the onboarding process for customers for products
- Monitor assigned tasks and projects, ensuring services are delivered according to SLAs, with guidance from senior team members
- Conduct phone calls to educate customers about onboarding sequences
- Assist clients in setting up Foodics menus and inventory products
- Provide support in building customer menus, recipes, and inventory items
- Help with menu and inventory updates as needed
What Are We Looking For
- Holder of Diploma or Bachelor's Degree in Networking, Computer Information System, Computer Science
- Working experience of at least 1 years preferably with Information Technology / Software and/or Software-as-a-Service (SaaS) products companies
- Excellent problem-solving skills
- Must have strong and excellent communication skills both written and oral
- Fluent in English and Arabic is a must
- Willing to travel from time to time within or outside Riyadh and /or different cities in KSA
- Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously
- Must be flexible to work in a fast-paced and evolving environment
Who Will Excel
- Previous experience in the SaaS, technology, or F&B industry
- A collaborative team player with a passion for driving growth and innovation
What We Offer You
We believe you will love working at Foodics
- We have an inclusive and diverse culture that encourages innovation and flexibility in-offices
- We offer highly competitive compensation packages, including bonuses and the potential for shares
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment
- Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
Associate - Onboarding
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The Associate - Onboarding at Six Flags Qiddiya City and Aquarabia plays a key role in assisting with the onboarding process for new employees. This position is responsible for coordinating pre-boarding and orientation activities, ensuring that new hires have the necessary resources and information to successfully transition into their roles. The Associate will work closely with various departments to facilitate a welcoming and informative onboarding experience, and will gather feedback to continuously improve onboarding practices.
Education:
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
Experience:
0-2 years of experience in onboarding, HR support, or a related role.
Skills:
Strong organizational skills and attention to detail to manage onboarding tasks effectively.
Excellent communication and interpersonal skills to engage with new employees and team members.
Ability to work collaboratively with various departments to ensure a seamless onboarding process.
Familiarity with HR management systems and onboarding software is a plus.
Core Competencies:
Adaptability and Flexibility: Proficiency Level – MODERATE
Collaboration and Teamwork: Proficiency Level - MODERATE
Customer Service Orientation: Proficiency Level - HIGH
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Onboarding Engineer
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We are seeking a technical and customer-focused Onboarding Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new clients into COGNNA's security monitoring Platform. The ideal candidate is a hands-on expert with major SIEM/Security platforms and possesses deep system administration skills across both Linux and Windows environments, enabling them to independently troubleshoot and resolve complex integration challenges.
Key Responsibilities
Client Onboarding & Implementation:
- Lead the technical onboarding process for new customers, from initial kick-off to full operational status.
- Integrate customer log sources (e.g., firewalls, servers, cloud platforms, applications) with our security data lake.
- Develop and configure custom parsers and data connectors to ensure accurate data ingestion and normalization.
System Administration & Troubleshooting:
- Utilize deep expertise in Linux and Windows Server to troubleshoot agent installations, log forwarding configurations, and connectivity issues directly on customer systems.
Act as the primary technical resource for diagnosing and resolving complex infrastructure and OS-level issues that impede data collection.
Contribute to the continuous improvement of our onboarding processes, creating documentation and automation scripts to increase efficiency.
Security Advisory & Customer Success:
- Serve as a trusted technical advisor to clients during the onboarding phase, providing guidance on logging best practices and security architecture.
- Work closely with the Security Operations Center (SOC) and account managers to ensure a seamless handover of clients upon successful onboarding.
Experience:
- Hands-on experience in a technical cybersecurity role (e.g., SOC Engineer, SIEM Engineer, Security Consultant).
- 3 + with direct responsibility for technical implementation or support.
- Proven experience managing and troubleshooting both Linux (e.g., Ubuntu, CentOS) and Windows Server environments in a production setting.
Technical Skills:
- SIEM: Expertise with major SIEM platforms. Experience with systems like Splunk, Microsoft Sentinel, Elastic Search, or QRadar is essential.
- Operating Systems: Deep proficiency in system administration, log management, and troubleshooting across Linux and Windows.
- Scripting: Proficiency in at least one scripting language (e.g., Python, Bash, PowerShell) for automation and parsing.
- Security Concepts: Strong knowledge of network security architecture, cloud security (AWS, Azure, GCP), and security devices (Firewalls, IDS/IPS, EDR).
Soft Skills:
- Exceptional problem-solving skills with the ability to work independently.
- Strong communication and interpersonal skills, with an ability to articulate technical concepts to diverse audiences.
- A proactive, detail-oriented, and self-motivated work ethic.
Impact that Matters – Build products that shape the future of cybersecurity and protect organizations globally.
On-Site Collaboration – Be at the heart of innovation in our Riyadh office, working side by side with passionate experts.
Continuous Growth – Access to certifications, trainings, and opportunities to sharpen your expertise.
Ownership Mindset – Benefit from our ESOP program and grow with COGNNA's success.
Culture of Trust – We empower talent, encourage ownership, and celebrate real outcomes.
Onboarding Lead
Posted today
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Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.
About The Role
Are you passionate about creating exceptional employee experiences and helping new joiners feel right at home from day one?
We're looking for an organised, people-oriented individual to oversee the end-to-end onboarding journey for all new hires exemplifying our authentic Hawafa hospitality.
In this role, you'll ensure a seamless transition for employees joining us from managing the pre-boarding logistics and inductions to coordinating with internal teams and external agencies.
You'll act as the main point of contact for new joiners, ensuring all operational, cultural, and administrative needs are met with care and precision.
Critically, you'll manage the Riyadh Air Welcome Hub, oversee orientation sessions, and work closely with departments across the organisation to align onboarding processes with company culture and compliance standards.
From maintaining accurate master data to preparing onboarding reports and presentations for leadership, your work will directly shape how new employees experience the brand from day one.
If you're someone who thrives on organisation, collaboration, and delivering a world class employee experience; this is your chance to make every first day count.
About You
Degree qualified, you are expected to demonstrate a minimum of 4 years of relevant experience in onboarding.
We'd love to hear from you even more if you have experience in the airline or travel industries.
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.
Onboarding Lead
Posted today
Job Viewed
Job Description
About the Company:
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.
About the Role:
Are you passionate about creating exceptional employee experiences and helping new joiners feel right at home from day one?
We're looking for an organised, people-oriented individual to oversee the end-to-end onboarding journey for all new hires exemplifying our authentic Hawafa hospitality.
In this role, you'll ensure a seamless transition for employees joining us from managing the pre-boarding logistics and inductions to coordinating with internal teams and external agencies.
You'll act as the main point of contact for new joiners, ensuring all operational, cultural, and administrative needs are met with care and precision.
Critically, you'll manage the Riyadh Air Welcome Hub, oversee orientation sessions, and work closely with departments across the organisation to align onboarding processes with company culture and compliance standards.
From maintaining accurate master data to preparing onboarding reports and presentations for leadership, your work will directly shape how new employees experience the brand from day one.
If you're someone who thrives on organisation, collaboration, and delivering a world class employee experience; this is your chance to make every first day count.
About You:
Degree qualified, you are expected to demonstrate a minimum of 4 years of relevant experience in onboarding.
We'd love to hear from you even more if you have experience in the airline or travel industries.
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.