46 Employee Engagement jobs in Saudi Arabia

About The Role

As part of a diverse and motivated team, you will be involved in a range of projects with our clients, covering topics such as:

• Strategy definition

• Process Re-engineering

• Operations Optimization

• Systems Implementation follow-up

You will manage the day to day execution of a client project and will take ownership of its end products. You will contribute to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions, and working closely with clients to ensure positive impact and sustainable results. You will guide and develop individual team members and ensure they have the support they need to learn and grow.

You will help in developing recommendations and solutions bridging the gap between the organization's high-level mission, vision, and capabilities and people, process, and technical solutions while taking account identified constraints and existing technology into account.

You will also assist with drafting business proposals and other client materials.

You will work on topics such as : Supply chain, Finance, Corporate finance, Facility Management, IT Advisory, Sales & Marketing, etc.

You will gain an understanding of the key issues, challenges and cutting-edge topics within different sectors, and they will undertake training on various topics. You will also gain experience with strategy development, business process reengineering, organization design, knowledge management and change management.

Qualifications

• Excellent academic records within a Master's degree in either Economics, Engineering and/or Business Administration from a reputable university (Grande Ecole in France, International University, etc.)
• 5+ years relevant work experience in Consulting environment, ideally with a top-tier Management Consulting Firm (or similar organization)
• Excellent analytical skills, logical and structured thinkingGreat personal and interpersonal attributes (e.g., results-oriented and a performance-oriented work style, creativity, entrepreneurial qualities)
• Project and process management skills, with expertise prioritizing and managing multiple projects/tasks simultaneouslyExcellent problem solving skills with a solutions-oriented focus
• Excellent oral and written communication skills, including strong presentation skills in front of senior level clients
• Ability to lead, inspire and support junior members of the teamAmbitious, motivated, high-energy personality with a collaborative working style.

Benefits

A competitive salary and benefits package, including performance-based bonusesVaried and interesting projects with a broad remit for improvementCareer progression based on merit, plus a range of progression pathwaysA highly motivated, diverse, talented and supportive team with a positive, people-focused company culture.

Start date : as soon as possible

Languages : Both English and Arabic are mandatory

Contact :.consulting

We are seeking a dynamic and personable
Engagement Associate
to join a leading business services provider in Riyadh, KSA. The ideal candidate will play a key role in supporting local operations, ensuring seamless daily activities, and delivering an exceptional client experience. This role requires strong interpersonal skills, attention to detail, and a proactive, customer-focused mindset.

Key Responsibilities:

• Welcome and assist clients and visitors with professionalism and warmth.
• Build and maintain strong client relationships.
• Oversee daily operational tasks to ensure service excellence.
• Provide a superior, customer-centric experience at all touch points.
• Maintain a high level of alertness and professionalism at the reception/front desk, anticipating client and guest needs.
• Handle telephone calls in a professional and efficient manner with a clear, positive tone.
• Manage client check-in and check-out processes.
• Engage in up-selling and cross-selling opportunities to maximize revenue.

Requirements:

• Previous experience in hospitality, real estate, or customer service.
• Strong communication and organizational skills.
• Detail-oriented with the ability to multitask effectively.
• Proactive, polished, and professional demeanor.

Plays a pivotal role in fostering a positive workplace culture, to be a bridge between HR and employee. This position involves implementing and managing employee engagement initiatives that enhance job satisfaction, promote a sense of belonging, and encourage employee involvement in organizational activities and decision-making processes.

Key Responsibilities:

Assist in the development and execution of employee engagement strategies that align with the organization's mission and values;

Analyze survey data, prepare reports, and present findings to HR leadership and other stakeholders;

Coordinate and facilitate team-building activities, workshops, and events that promote a culture of collaboration and teamwork;

Support the creation of communication materials and channels that inform employees about engagement initiatives, events, and recognition programs;

Collaborate with various departments to enhance employee experience through programs that recognize and reward achievements;

Assist in managing the onboarding process and Day1 Orientation to ensure new hires feel welcomed and integrated into the company culture;

Facilitates offboarding processes and exit interviews and reviewing feedback to drive improvements;

Coordinates compliance efforts, including policy updates, and required reporting or audit data collection. Implement initiatives that promote diversity, equity, and inclusion within the workplace;

Monitor and report on key metrics and performance indicators related to employee engagement efforts;

Stay informed about industry best practices and trends in employee engagement and recommend improvements to existing programs;

Requirements:

Fluency in both Arabic and English;

Proficient in data analysis and reporting ;

Bachelor's degree or above, preferably in Human Resources, Management, Psychology, or related fields ;

Over 5 years of relevant HR work experience; familiar with Saudi local labor laws and HR processes ;

Excellent communication and coordination skills, strong team spirit, and cross-cultural understanding ;

Open-minded, eager to learn, and able to quickly adapt to change and diverse cultural environments ;

Strong sense of responsibility, with the ability to independently drive projects and solve problems;

You'll have:

Competitive salary, entrepreneurial organizational atmosphere, the opportunity to learn from a more mature management system

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

The Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results. This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.

• Lead the delivery team throughout the engagement, often in collaboration with a services partner.
• Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
• Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.
• Understand the goals and align the deliverables accordingly.
• Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.
• Be the single contact to encourage collaboration and customer agreement on proposed solutions.
• Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
• Identify gaps between actuals and plan of record, proposing solutions, escalating as needed.

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Extensive progressive experience as part of a professional services organization; or equivalent education/experience
• Ability to travel up to 40%
• Industry domain expertise in the SaaS environment
• Creativity with comfort running projects independently
• Experience driving complex issues through analysis and resolution
• Experience working collaboratively
• Right to work in the country applied to
• Fluent in Arabic

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

The Associate - HR Engagement plays a pivotal role in fostering a positive workplace culture at Six Flags Qiddiya City. This position involves implementing and managing employee engagement initiatives that enhance job satisfaction, promote a sense of belonging, and encourage employee involvement in organizational activities and decision-making processes.

Key Responsibilities:

• Assist in the development and execution of employee engagement strategies that align with the organization's mission and values.
• Conduct regular employee surveys and feedback sessions to gauge employee satisfaction and engagement levels.
• Analyze survey data, prepare reports, and present findings to HR leadership and other stakeholders.
• Coordinate and facilitate team-building activities, workshops, and events that promote a culture of collaboration and teamwork.
• Support the creation of communication materials and channels that inform employees about engagement initiatives, events, and recognition programs.
• Collaborate with various departments to enhance employee experience through programs that recognize and reward achievements.
• Assist in managing the onboarding process to ensure new hires feel welcomed and integrated into the company culture.
• Implement initiatives that promote diversity, equity, and inclusion within the workplace.
• Monitor and report on key metrics and performance indicators related to employee engagement efforts.
• Stay informed about industry best practices and trends in employee engagement and recommend improvements to existing programs.

Education: Bachelor's degree in Human Resources, Business Administration, Communication, or a related field.

Experience: 1-3 years of experience in HR, employee engagement, or a related field.

Skills:

• Strong interpersonal and communication skills, both written and verbal.
• Proficient in data analysis and reporting.
• Ability to design and implement engagement surveys and analyze results.
• Demonstrated ability to work collaboratively across teams and departments.
• Creative thinking and problem-solving skills.
• Proficient in Microsoft Office Suite and other HR software.
• Knowledge of best practices related to employee engagement and organizational culture.

Jeddah, Riyadh, Saudi Arabia | Posted on 12/12/2024

During the 1980s, Saudi Arabia’s power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market.

The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.

The Client Engagement Specialist is responsible for advertising, marketing, and distributing dental products to relevant establishments, including consumables and dental equipment. The role involves building strong relationships with dental professionals, understanding market trends, and ensuring the company's products stand out from competitors. This position combines networking, customer service, and product expertise to meet and exceed sales targets.

• Build and maintain strong relationships with clients, including dentists, purchasing departments, and dental assistants.
  
• Conduct 4-6 daily client visits to present products, negotiate contracts, and address concerns.
  
• Identify and establish new business opportunities while following up on leads generated by the company.
  
• Conduct product demonstrations and answer technical questions about dental products.
  
• Develop long-term contracts to achieve annual sales targets.
  
• Monitor competitor products and analyze market trends.
  
• Attend trade exhibitions, workshops, and conferences.
  
• Submit sales orders through CRM and update activity logs.
  
• Provide exceptional customer service and technical support to clients.
  
• Prepare and review weekly and monthly reports and sales plans.
  
• Occasional travel required (5%-10%).
  

This position offers an exciting opportunity for a proactive and detail-oriented professional to make a significant impact in a dynamic and innovative field.

Qualifications & Experience :

• Bachelor’s degree in a dental-related field (preferred) or relevant sales discipline.
  
• Minimum 2 years of experience in dental sales or a related B2B sales environment.
  
• Proven track record of exceeding sales targets.
  
• Strong understanding of the Saudi Arabian dental market is a plus.
  
• Fluency in Arabic and English (written and spoken).
  

• Excellent communication, presentation, and interpersonal skills.
  
• Strong organizational and time management skills.
  
• Analytical and problem-solving abilities, especially in ambiguous situations.
  
• Proficiency in CRM software.
  
• Ability to work independently and as part of a team.
  

• Customer-focused with a proactive approach to addressing client needs.
  
• Self-motivated with a results-driven mindset.
  
• Strong collaboration and teamwork skills.
  
• High level of adaptability and ability to thrive in a fast-paced environment.
  
• Commitment to continuous learning and improvement.
  

• Number of client visits completed daily (5-6 visits).
  
• Sales revenue generated vs. targets.
  
• Customer retention rate and satisfaction levels.
  
• Timeliness and accuracy of reports and CRM updates.
  
• Lead conversion rate from prospecting activities.
  

Role Overview

We are looking for a highly motivated
Client Engagement Specialist
to join our CRM team in Riyadh. This client-facing role is vital to ensuring smooth service delivery across payroll, visa, and residency processes. You'll be the first point of contact for clients, particularly during high-impact or urgent scenarios, and will play a key role in strengthening long-term partnerships, managing operational needs, and aligning services with client expectations.

This role demands both strategic insight and hands-on execution to maintain client satisfaction and business continuity.

Qualifications & Experience

Education:

• Bachelor's degree from a recognized institution (mandatory).

Experience:

• 5+ years in client-facing roles such as Account Management or Senior Customer Service.
• Experience managing complex client accounts, preferably in an international or multicultural setting.
• Understanding HR operations and residency processes in KSA is desirable.

Key Responsibilities

1. Client Relationship Management
2. Account Management & Strategy Execution
3. Sales & Business Development Approach
4. Team Leadership & Reporting
5. Payroll & Documentation Management
6. KSA Residency & Visa Management
7. CRM & Data Management

Technical & Professional Skills

• CRM & Documentation:
  Experience maintaining client records and documentation within CRM platforms.
• Payroll & Visa Systems:
  Working knowledge of payroll cycles, documentation, and visa/residency requirements in KSA.
• Tools:
  Proficient in Microsoft Excel and CRM tools.
• Communication Platforms:
  Skilled in Microsoft Teams, Zoom, and Google Meet for virtual collaboration.

Soft Skills & Core Competencies

• Strong organizational awareness and situational sensitivity.
• Professional communication skills, especially in written correspondence.
• Ability to inspire and collaborate across diverse teams.
• Client-centric approach with a strategic mindset and attention to detail.

Be You, Be Bayer

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining 'impossible'.

We're a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organisation and help us serve our customers better and more efficiently. Because of this, we're always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognise technology as a powerful tool for streamlining processes and improving the business overall.

At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.

Saudi Arabia is booming with opportunity, and we want you to be a part of this exciting future. That's why we're on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities' development programs, Project Assignments and Professional Development Assistance programs

Come grow with us.

Do Something That Moves you

• Develop a list of HCP (Speakers /non speakers ) and continuously update it as per market dynamics .
• As a trusted partner she/He will lead a deep discussion in regular preplanned one to one discussions with his/her cusomer list to identify Scientific areas of major interest .
• As a trusted partner she/he will act as the primary (but non exclusive) point of contact between stakeholders and Bayer; the CES shares the HCPs community needs internally, seek support and guidance from cross functional team .
• She/he to mutually co create content with Her/his speaker list which mutually satisfy HCP universe scientific interest and Bayer promotional objective .
• In an effort to create a yearly educational calendar the CES will contract HCP speakers for a number of talks per year,such talks will be integrated in a curriculum and will be repeated in different meeting formats .
• In coordination with Crossfunctional team such talks will be integrated in different meeting formats (Scientific lectures ,Peer to Peer talks ,Debate sessions ,3rd party symposia ,national and regional initiated Bayer events ,
• She/He will be responsible to report all his one to one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation .
• In collaboration with MSO team (back office support ) She/he has to plan and align meetings calendar ,meeting invitaions based on microsegmentation and HCP target needs.
• Work closely with Virtual Event expert (DT CPH team) to utilize engaging (hybrid) meeting formats and features in events across the yearly educational calendar.
• When needed the CES will facilitate the virtual meetings .
• Retains flexible time management in hybrid environment (eg: time allocation of F2F vs virtual engagements to meet business objectives to maximize HCP engagement across larger geographies)
• She/He needs to align with his peers to co invite to meetings when appropriate and as per meeting setting and format .
• Facilitate digital networking of like minded HCPs and educate and influence non loyalist HCPs to increase their adoption of Bayer brands.
• Display great level of discipline and quality in maintaining Data entry related to customer profile information, daily activities, event reporting, PGMI reporting, channel preference, customer insights ,adoption ladder and samples as required on Veeva.
• She/He will be responsible to report all his one to one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation and contributing to the on going
• micro segmentation process.
• Maximizing customer experience by monitoring and optimizing activities, content and channels (data driven decisions) to provide the greatest value / impact to the customer.
• Despite being a communication expert the CES will continue to be responsible with other Team members (known as Nucleus Team ) on acheiving nucleus related financial targets in his counry scope.
• Along with the marketing team, leverages insights about specific customers segments generated from virtual meetings to build on the next best action in the Customer Evolution Campaign (CEC).
• Ensures strong collaboration with Cross functional team to drive the implementation of tactical campaigns within a Customer evolution campaign to drive movement of key customers across adoption ladder.
• As per various Nucleus needs and in alignment with ITM /CEM and CF team CES may contribute to KAM and tender management plans and activities (account mapping, KAM planning, tender process , .).

Your Experience

• University degree in pharmaceutical science.
• More than 1 year of experience within the pharmaceutical industry is a plus.
• Experience in ophthalmology field is plus
• Excellent stakeholder engagement record including partnering with TLs and institutes is required.
• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence
• Strong scientific knowledge and ability to interpret scientific data in the therapy area she/he is assigned to.
• Hands on Experience of using digital & Virtual means and tools is a must.
• Able to expertly operate Bayer virtual platforms and digital tools to provide exceptional customer experience in virtual meetings and capture individual HCP level data in virtual setups.
• Maintains growth mindset to work through new working models and proactively identifies areas of improvement with the new hybrid responsibilities.
• Good understanding of agile ways of working is desired
• Robust understanding of medico marketing strategies and tactics
• Proficient in English to collaborate internally & across the broader organization enterprise is highly desired.
• In accordance with country regulations in the Kingdom of Saudi Arabia (KSA), the position of CES in KSA must be appointed to a Saudi national citizen

Empowered to Achieve

At Bayer, we're all about advancing life for those who work alongside us. We pride ourselves in leading the region with our progressive Flexible Working Arrangements policy to help you achieve that fundamental work life balance, giving you the freedom to work when you want, where you want, in addition to our exceptional parental leaves. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you'll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality. Whether you are a free bird, a loving mother, a devoted father, a caring family member, a passionate social butterfly, a lifetime learner or whoever you choose to be, we care about who you are, and we welcome you to bring your true self be part of something bigger, to Be You at Bayer.

We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.

If you are a person with disability and wish to apply, please send your CV directly to , with the job vacancy title mentioned in the subject line.

You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.

Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.

PIF is seeking a candidate to join the MENA Investment - Operational Value Creation Group (OVCG) team to contribute to working hand-in-hand with OVCG team and key stakeholders as required to raise transparency and raise collaboration.

We are looking for a passionate professional with strong entrepreneurial spirit to join the team. With the purpose of curating vibrant business leader communities and driving transformational collaboration across PIF's portfolio, the role is expected to navigate a wide stakeholder ecosystem, identify value creation leads, build compelling engagement agenda, design and execute thematic roundtables, develop content materials and support cross organizational value creation projects.

Specialized Accountabilities

• Contribute to the design and creation of comprehensive agenda, content, touchpoints and formalized workstreams related to value creation topics to support portfolio engagement.
• Contribute to the engagement of internal and external stakeholders and management of C-level portfolio company communities.
• Contribute to the development of comprehensive program design, coordination, communication strategies for portfolio companies by providing inputs for managing large-scale announcements and stakeholder engagement events.
• Monitor functional, thematic and sectorial value creation knowledge, expert network and content to support the development of portfolio capabilities and performance enhancement.
• Contribute to tracking engagement effectiveness through data analysis and feedback to refine strategies and inform improvements.

Common Accountabilities

• Contribute to the strategic alignment with internal and external stakeholders to identify, formalize and support portfolio-level and cross-functional value creation initiatives.
• Implement operational excellence improvement initiatives and propose improvements on systems, processes, and practices taking into account international leading practices, in order to continuously enhance the organizational effectiveness and business performance.
• Support the development of policies, systems, processes, procedures, and controls as requested or propose relevant enhancements as needed, ensuring alignment and adherence to any relevant compliance, risk, audit, cybersecurity, and regulatory requirements.

Qualifications / Years of Experience

• Bachelor's degree Business Administration, Communications, Marketing, or any other relevant discipline
• Minimum 6 years of experience in a relevant field.
• Any relevant certification such as Project Management Professional (PMP), etc.

Personal Competencies

• Good communication skills (written and oral) with the ability to convince the stakeholders.
• Ability to establish credibility with stakeholders.
• Ability to adapt to rapidly changing business needs.
• Strong organizational/project management skills, the ability to manage and achieve multiple deadlines.
• Ability to motivate, guide, and inspire others to achieve common goals and vision.