21 Ecm Specialist jobs in Saudi Arabia

Job Purpose

The Head of Local Content Strategy & Development will lead the design and execution of a comprehensive local content (LC) strategy to maximize value creation through supplier engagement, compliance, and governance. This role is responsible for establishing the operating model for LC delivery, driving supplier development initiatives, ensuring compliance with LCGPA and PIF requirements, and embedding LC objectives into procurement and sourcing strategies to foster sustainable growth in the local economy.

Strategic Leadership & Operating Model

• Establish a cross-functional operating model and strategy for delivering the Local Content (LC) program.
• Provide strategic direction to align LC objectives with organizational goals and national development plans.
• Drive executive-level decision-making by integrating LC KPIs into performance dashboards and compliance reviews.

Local Content Growth & Supplier Development

• Develop and implement strategies to grow LC through high-value contracts and key supplier engagements.
• Create tailored Local Content Plans with key contractors to enhance LC contributions.
• Design and launch a Supplier Development Program (SDP) aimed at improving supplier LC scores and competitiveness.
• Develop customized Supplier Growth Plans addressing capability gaps and performance improvement opportunities.

Governance, Reporting & Compliance

• Establish a comprehensive LC reporting and compliance framework to meet LCGPA and PIF reporting requirements.
• Oversee alignment of LC governance structures and KPIs with the Annual Sourcing Roadmap.
• Ensure timely and accurate reporting to executive stakeholders, government entities, and external regulators.

Operational Integration & Continuous Improvement

• Integrate LC KPIs and compliance outputs into the Procurement Performance Dashboard and Quarterly Compliance Reviews.
• Identify, implement, and manage key LC improvement initiatives across departments.
• Continuously monitor performance, identify improvement areas, and foster a culture of compliance and innovation.

Key Performance Indicators (KPIs)

• % Increase in Local Content contribution year-over-year.
• Number and value of contracts incorporating Local Content Plans.
• Improvement in supplier LC scores across target categories.
• Timely and accurate LCGPA and PIF reporting submissions.
• Alignment of sourcing decisions with LC objectives.
• Stakeholder satisfaction and executive engagement with LC reporting tools.

Qualifications & Experience

• Bachelor's degree in Supply Chain Management, Business Administration, Economics, or a related field (Masters preferred).
• 10+ years of experience in procurement, supplier development, or local content strategy within large-scale programs.
• Strong understanding of local content policies, compliance, and governance frameworks (experience with LCGPA highly desirable).
• Proven track record in leading cross-functional teams and driving large-scale change initiatives.
• Excellent analytical, strategic planning, and stakeholder management skills.
• Knowledge of Saudi Arabia's Vision 2030 initiatives and public sector procurement regulations is a plus.

Vertical : Technology

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Project Information Management Systems (PMIS) Manager to join our team on King Salman International Airport (KSIA)! In this role you will get to lead the Landside Infrastructure Delivery Partner strategy, design, implementation, integration and use of Project Management and Engineering Manager IT systems for large-scale infrastructure projects.

• Develop and implement the strategy for infrastructure projects, ensuring alignment with program goals and business objectives.
• Collaborate with senior management to set priorities, budgets, and timelines.
• Conduct feasibility studies to identify opportunities for systems, tools and processes within different program phases (design, construction, commissioning, and operations).
• Evaluate and select and monitor the use of PMIS/IT technologies that improve delivery performance, reduce operational costs, and enhance overall efficiency.
• Ensure that PMIS/IT solutions are tailored to meet the technical, operational, and safety requirements of the program.
• Manage the integration of PMIS/IT solutions ensuring smooth operation across diverse technologies.
• Ensure interdisciplinary coordination with other members of the Technical team to guarantee that PMIS/IT systems align with the needs of other engineering disciplines (e.g., requirements management, design assurance, design and construction integration/interface management).
• Oversee the project lifecycle, including design, procurement, installation, commissioning, and handover phases.
• Manage a team of subject matter experts providing leadership, guidance, and support throughout the program lifecycle.
• Track and report on progress, performance, and resource allocation.
• Resolve any technical challenges that arise during project execution and ensure minimal disruption to program timelines.
• Ensure that all PMIS/IT systems comply with relevant industry standards, regulations, and safety protocol, and meet the functional requirements of the program.
• Act as the primary point of contact between engineering teams, delivery managers, and other internal stakeholders regarding their needs for the Landside Infrastructure program delivery.
• Facilitate discussions on PMIS/IT systems implementation opportunities with internal teams, ensuring effective integration and alignment with broader project goals.
• Coordinate (if required) with vendors and third-party contractors for the supply of equipment and services.
• Develop and deliver training programs to ensure that all relevant personnel are equipped to operate, troubleshoot, and maintain the IT systems.
• Stay current with the latest trends and innovations in Infrastructure Delivery technologies, sharing new insights and opportunities with the team.

• Bachelor's degree in IT, Automation Engineering, Electrical Engineering, Control Systems Engineering, or a related field.
• Minimum of 15 years of experience in IT systems implementation on major Infrastructure Projects/Programs, with at least 3-5 years in a management or leadership role.
• Proven experience in large-scale infrastructure projects (e.g., airports, railways, industrial plants, utilities, etc.).
• Strong understanding of Project Management and Engineering IT systems, and industry standards.
• Proven project management skills, including resource allocation, scheduling, and IT management.
• Knowledge of IoT-based systems, cloud-based systems, and data analytics in operational environments.
• Experience in working with Project Information Management Systems (PMIS), BIM (Building Information Modeling) tools, IT Innovation, digital twins, and smart building technologies.
• Familiarity with performance optimization for Project Management and Engineering IT systems.
• Excellent problem-solving skills and ability to quickly identify and resolve issues in complex systems.
• Ability to effectively communicate complex technical information to both technical and non-technical stakeholders.
• Master's degree in IT, Automation, Project/Engineering Management, or a related field is preferred.
• Project Management Professional (PMP) or similar project management certification is highly preferred.
• Experience with transportation and utilities infrastructure (e.g., railway systems, airport systems).
• Background in implementing advanced technologies, such as Engineering and Construction IT tools, or AI-based IT.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

Your Responsibilities:

Knowledge Base & Help Center

• Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
• Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
• Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

• Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
• Develop internal quick guides on new product and process launches.
• Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

• Design and optimize chatbot content flows that improve containment and reduce contact rate.
• Create fallback content and escalation triggers based on conversation intents.

Content Governance

• Establish and enforce content review cadences and ownership models with relevant teams.
• Track usage, search failures, and content helpfulness to inform continuous improvement.
• Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

• Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
• Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

Overview

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

• Knowledge Base & Help Center
  Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants). Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance. Apply user-centered design principles to content structure and taxonomy.
• Training & Internal Communications
  Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials. Develop internal quick guides on new product and process launches. Work with SMEs to document tribal knowledge and embed it into structured documentation.
• Chatbot & Automation Content
  Design and optimize chatbot content flows that improve containment and reduce contact rate. Create fallback content and escalation triggers based on conversation intents.
• Content Governance
  Establish and enforce content review cadences and ownership models with relevant teams. Track usage, search failures, and content helpfulness to inform continuous improvement. Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).
• Cross-functional Collaboration
  Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation. Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

Your Responsibilities:

Knowledge Base & Help Center

• Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
• Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
• Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

• Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
• Develop internal quick guides on new product and process launches.
• Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

• Design and optimize chatbot content flows that improve containment and reduce contact rate.
• Create fallback content and escalation triggers based on conversation intents.

Content Governance

• Establish and enforce content review cadences and ownership models with relevant teams.
• Track usage, search failures, and content helpfulness to inform continuous improvement.
• Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

• Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
• Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Select.

Are you based in Riyadh? * Select.

What is your current monthly salary in gross per month? *

What is your expected range of salary in monthly per month? *

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

If you would like tobookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link. If you would like to print a copy of this position for your records, click on the Print Preview link.

1. Applications invited are for faculty positions in Department of Information Systems and Operations Management, KFUPM Business School, AACSB accredited since 2002 at King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia.
2. Applicants must be fluent in English as it is the medium of instruction in the University.

Job Reference Number

Job Reference Number F013

Job Title

Job Title Assistant / Associate / Full Professor - Information Systems and Operations Management

Location

Type

Type Full Time

Job Description

The Department of Information Systems and Operations Management at KFUPM invites applications for faculty positions:

1. Information Systems:

• Systems Analysis and Design
• Database Management Systems
• E-Commerce
• Internet Technologies and Web Applications
• Information Resources Management
  
  

Job Responsibility

Candidates will be expected to teach undergraduate and graduate course, advising and mentoring of students, supervision of MS and PhD thesis / dissertation and develop funded research program appropriate to his field of specialization. The successful candidate should demonstrate a strong commitment to quality education and student interaction.

• Two-year renewable contract.

• Competitive tax-free salaries based on qualifications and experience.

• Free furnished air-conditioned on-campus housing unit with free essential utilities and maintenance.

• Air ticket/s to Dammam upon appointment; annual repatriation air ticket/s for up to four persons.

• Contribution towards local tuition fees for school-age dependent children; local transportation allowance.

• Two months’ paid summer leave.

• Medical insurance.

• End-of-service gratuity after two (2) years of continuous service.

• The KFUPM campus has a range of facilities including a medical and dental clinic, health club with swimming pool, an extensive library, computing, research and teaching laboratory facilities, a recreation center and a private beach

Qualifications

Applicants must have an earned Ph.D. from reputable institution, strong record of published research, experience in supervising research of graduate students, relevant teaching experience at the university level and have teaching and/or industrial experience in the respective areas.

Special Instructions to Applicants

1. Applications invited are for faculty positions in Department of Information Systems and Operations Management, KFUPM Business School, AACSB accredited since 2002 at King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia.
2. Applicants must be fluent in English as it is the medium of instruction in the University.

Contact Information

Director of Talent Acquisition
King Fahd University of Petroleum & Minerals
KFUPM Box 5005, Dhahran 31261
Saudi Arabia
Email:

Open Date

Close Date

Required fields are indicated with an asterisk (*).

• * What is the Highest Education Level you have earned?
  • Bachelor's
  • Master's
  • PhD or above
• * How did you hear about this employment opportunity?

  (Open Ended Question)

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter/Letter of Application
• All Official Transcripts (BS, MS, Ph.D.) combined in one file
• All Degrees and Certifications (BS, MS, Ph.D.) combined in one file
• Abstract of the Dissertation
• Scanned copy of Passport
• Applicant Photo
• Teaching Statement
• Research Statement
• List of Publications
Optional Documents
• Other Document
#J-18808-Ljbffr

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

If you would like tobookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link. If you would like to print a copy of this position for your records, click on the Print Preview link.

1. Applications invited are for faculty positions in Department of Information Systems and Operations Management, KFUPM Business School, AACSB accredited since 2002 at King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia.
2. Applicants must be fluent in English as it is the medium of instruction in the University.

Job Reference Number

Job Reference Number F013

Job Title

Job Title Assistant / Associate / Full Professor - Information Systems and Operations Management

Location

Type

Type Full Time

Job Description

The Department of Information Systems and Operations Management at KFUPM invites applications for faculty positions:
1. Information Systems:

• Systems Analysis and Design
• Database Management Systems
• Management Support Systems ( DSS , ES, EIS , AI, ANN , etc.)
• E-Commerce
• Internet Technologies and Web Applications
• Information Resources Management
2. Operations Management.

Job Responsibility

Candidates will be expected to teach undergraduate and graduate course, advising and mentoring of students, supervision of MS and PhD thesis / dissertation and develop funded research program appropriate to his field of specialization. The successful candidate should demonstrate a strong commitment to quality education and student interaction.

• Two-year renewable contract.

• Competitive tax-free salaries based on qualifications and experience.

• Free furnished air-conditioned on-campus housing unit with free essential utilities and maintenance.

• Air ticket/s to Dammam upon appointment; annual repatriation air ticket/s for up to four persons.

• Contribution towards local tuition fees for school-age dependent children; local transportation allowance.

• Two months’ paid summer leave.

• Medical insurance.

• End-of-service gratuity after two (2) years of continuous service.

• The KFUPM campus has a range of facilities including a medical and dental clinic, health club with swimming pool, an extensive library, computing, research and teaching laboratory facilities, a recreation center and a private beach

Qualifications

Applicants must have an earned Ph.D. from reputable institution, strong record of published research, experience in supervising research of graduate students, relevant teaching experience at the university level and have teaching and/or industrial experience in the respective areas.

Special Instructions to Applicants

1. Applications invited are for faculty positions in Department of Information Systems and Operations Management, KFUPM Business School, AACSB accredited since 2002 at King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia.
2. Applicants must be fluent in English as it is the medium of instruction in the University.

Contact Information

Director of Talent Acquisition
King Fahd University of Petroleum & Minerals
KFUPM Box 5005, Dhahran 31261
Saudi Arabia
Email:

Open Date

Close Date

Required fields are indicated with an asterisk (*).

• * What is the Highest Education Level you have earned?
  • Bachelor's
  • Master's
  • PhD or above
• * How did you hear about this employment opportunity?

  (Open Ended Question)

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter/Letter of Application
• All Official Transcripts (BS, MS, Ph.D.) combined in one file
• All Degrees and Certifications (BS, MS, Ph.D.) combined in one file
• Abstract of the Dissertation
• Scanned copy of Passport
• Applicant Photo
• Teaching Statement
• Research Statement
• List of Publications
Optional Documents
• Other Document
#J-18808-Ljbffr

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Overview
We are seeking an Enterprise Risk Management Specialist to join our Decision Support & Risk Management Department within the Strategy & Market Analysis Organization.
The department is responsible for developing, implementing, and overseeing the company's global ERM framework to ensure consistent risk identification, assessment, monitoring, and reporting across the enterprise, including subsidiaries and joint ventures.
Your primary role will be to act as a senior advisor to the company and executive leadership, fostering a risk-aware culture that supports informed decision-making and long-term value creation.

As a successful candidate, you will be required to perform the following:

1. Define, implement, and continuously improve the company-wide ERM Framework, policies, and methodologies.
2. Align risk management practices with the company's Operational Excellence framework and strategic objectives.
3. Commission periodic independent reviews of the ERM program and present findings to senior leadership.
4. Provide regular updates and briefings to the President & CEO, Group Executive Committee, and Board-level risk committees on key and emerging risks.
5. Maintain oversight of the company's Top Corporate Risks (TCRs), including reporting, validation, and mitigation tracking.
6. Ensure timely and accurate updates of Key Risk Indicators (KRIs) for corporate-level reporting.
7. Foster a risk-aware culture through ongoing education, communication, and engagement across all levels of the organization.
8. Serve as the central point of coordination for risk-related inquiries and initiatives globally.

As a successful candidate, you will have:

1. Bachelor's degree in Engineering, Economics, Business Administration, Financial Management, or a closely related discipline; an advanced degree is highly desirable.
2. Minimum 10 years of relevant and progressive experience, with substantial experience in governance, risk, and compliance areas.
3. Deep understanding and experience in ERM, familiar with leading governance, risk, and control practices.
4. Experience with Enterprise Risk Management, Project Risk Management, IT Risk Management, Loss Prevention, Internal Audit, HAZOP, or other risk management processes is desirable.
5. Certifications from IRM, PRMIA, or IIA are desirable; candidates working towards these certifications are encouraged to apply.

Company Industry: Oil & Gas

Department / Functional Area: Finance, Treasury

Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should independently verify the legitimacy of employers. We do not endorse requests for money or sharing personal/bank details. For security advice, visit our website or contact