24 Ecm Specialist jobs in Saudi Arabia

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Project Information Management Systems (PMIS) Lead to join our team on King Salman International Airport (KSIA)! In this role you will get to lead the Landside Infrastructure Delivery Partner strategy, design, implementation, integration and use of Project Management and Engineering Manager IT systems for large-scale infrastructure projects.

What You’ll Be Doing:

Strategy and Planning :

• Develop and implement the strategy for infrastructure projects, ensuring alignment with program goals and business objectives.

• Collaborate with senior management to set priorities, budgets, and timelines.

• Conduct feasibility studies to identify opportunities for systems, tools and processes within different program phases (design, construction, commissioning, and operations).

• Evaluate and select and monitor the use of PMIS/IT technologies that improve delivery performance, reduce operational costs, and enhance overall efficiency.

Systems Design and Integration :

• Ensure that PMIS/IT solutions are tailored to meet the technical, operational, and safety requirements of the program.

• Manage the integration of PMIS/IT solutions ensuring smooth operation across diverse technologies.

• Ensure interdisciplinary coordination with other members of the Technical team to guarantee that PMIS/ IT systems align with the needs of other engineering disciplines (e.g., requirements management, design assurance, design and construction integration/interface management ).

Project Management and Leadership :

• Oversee the project lifecycle , including design, procurement, installation, commissioning, and handover phases.

• Manage a team of subject matter experts providing leadership, guidance, and support throughout the program lifecycle.

• Track and report on progress , performance , and resource allocation .

• Resolve any technical challenges that arise during project execution and ensure minimal disruption to program timelines.

Quality Assurance and Compliance :

• Ensure that all PMIS/IT systems comply with relevant industry standards, regulations, and safety protocol, and meet the functional requirements of the program.

Collaboration and Stakeholder Management :

• Act as the primary point of contact between engineering teams , delivery managers , and other internal stakeholders regarding their needs for the Landside Infrastructure program delivery.

• Facilitate discussions on PMIS/IT systems implementation opportunities with internal teams, ensuring effective integration and alignment with broader project goals.

• Coordinate (if required) with vendors and third-party contractors for the supply of equipment and services.

Training and Knowledge Transfer :

• Develop and deliver training programs to ensure that all relevant personnel are equipped to operate, troubleshoot, and maintain the IT systems.

• Stay current with the latest trends and innovations in Infrastructure Delivery technologies , sharing new insights and opportunities with the team.

What Required Skills You’ll Bring:

• Bachelor's degree in IT, Automation Engineering , Electrical Engineering , Control Systems Engineering , or a related field.

• Minimum of 15 years of experience in IT systems implementation on major Infrastructure Projects/Programs , with at least 3-5 years in a management or leadership role.

• Proven experience in large-scale infrastructure projects (e.g., airports , railways , industrial plants , utilities , etc.).

• Strong understanding of Project Management and Engineering IT systems , and industry standards .

• Proven project management skills, including resource allocation , scheduling , and IT management .

• Knowledge of IoT-based systems , cloud-based systems , and data analytics in operational environments.

• Experience in working with Project Information Management Systems (PMIS), BIM (Building Information Modeling) tools, IT Innovation, digital twins , and smart building technologies .

• Familiarity with performance optimization for Project Management and Engineering IT systems.

• Excellent problem-solving skills and ability to quickly identify and resolve issues in complex systems.

• Ability to effectively communicate complex technical information to both technical and non-technical stakeholders.

What Desired Skills You’ll Bring:

• Master's degree in IT, Automation , Project/Engineering Management , or a related field is preferred.

• Project Management Professional (PMP) or similar project management certification is highly preferred.

• Experience with transportation and utilities infrastructure (e.g., railway systems , airport systems ).

• Background in implementing advanced technologies , such as Engineering and Construction IT tools , or AI-based IT .

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .

About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

#J-18808-Ljbffr

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Project Information Management Systems (PMIS) Lead to join our team on King Salman International Airport (KSIA)! In this role you will get to lead the Landside Infrastructure Delivery Partner strategy, design, implementation, integration and use of Project Management and Engineering Manager IT systems for large-scale infrastructure projects.

What You’ll Be Doing:

Strategy and Planning:

• Develop and implement the strategy for infrastructure projects, ensuring alignment with program goals and business objectives.

• Collaborate with senior management to set priorities, budgets, and timelines.

• Conduct feasibility studies to identify opportunities for systems, tools and processes within different program phases (design, construction, commissioning, and operations).

• Evaluate and select and monitor the use of PMIS/IT technologies that improve delivery performance, reduce operational costs, and enhance overall efficiency.

Systems Design and Integration:

• Ensure that PMIS/IT solutions are tailored to meet the technical, operational, and safety requirements of the program.

• Manage the integration of PMIS/IT solutions ensuring smooth operation across diverse technologies.

• Ensure interdisciplinary coordination with other members of the Technical team to guarantee that PMIS/IT systems align with the needs of other engineering disciplines (e.g., requirements management, design assurance, design and construction integration/interface management).

Project Management and Leadership:

• Oversee the project lifecycle, including design, procurement, installation, commissioning, and handover phases.

• Manage a team of subject matter experts providing leadership, guidance, and support throughout the program lifecycle.

• Track and report on progress, performance, and resource allocation.

• Resolve any technical challenges that arise during project execution and ensure minimal disruption to program timelines.

Quality Assurance and Compliance:

• Ensure that all PMIS/IT systems comply with relevant industry standards, regulations, and safety protocol, and meet the functional requirements of the program.

Collaboration and Stakeholder Management:

• Act as the primary point of contact between engineering teams, delivery managers, and other internal stakeholders regarding their needs for the Landside Infrastructure program delivery.

• Facilitate discussions on PMIS/IT systems implementation opportunities with internal teams, ensuring effective integration and alignment with broader project goals.

• Coordinate (if required) with vendors and third-party contractors for the supply of equipment and services.

Training and Knowledge Transfer:

• Develop and deliver training programs to ensure that all relevant personnel are equipped to operate, troubleshoot, and maintain the IT systems.

• Stay current with the latest trends and innovations in Infrastructure Delivery technologies, sharing new insights and opportunities with the team.

What Required Skills You’ll Bring:

• Bachelor's degree in IT, Automation Engineering, Electrical Engineering, Control Systems Engineering, or a related field.

• Minimum of 15 years of experience in IT systems implementation on major Infrastructure Projects/Programs, with at least 3-5 years in a management or leadership role.

• Proven experience in large-scale infrastructure projects (e.g., airports, railways, industrial plants, utilities, etc.).

• Strong understanding of Project Management and Engineering IT systems, and industry standards.

• Proven project management skills, including resource allocation, scheduling, and IT management.

• Knowledge of IoT-based systems, cloud-based systems, and data analytics in operational environments.

• Experience in working with Project Information Management Systems (PMIS), BIM (Building Information Modeling) tools, IT Innovation, digital twins, and smart building technologies.

• Familiarity with performance optimization for Project Management and Engineering IT systems.

• Excellent problem-solving skills and ability to quickly identify and resolve issues in complex systems.

• Ability to effectively communicate complex technical information to both technical and non-technical stakeholders.

What Desired Skills You’ll Bring:

• Master's degree in IT, Automation, Project/Engineering Management, or a related field is preferred.

• Project Management Professional (PMP) or similar project management certification is highly preferred.

• Experience with transportation and utilities infrastructure (e.g., railway systems, airport systems).

• Background in implementing advanced technologies, such as Engineering and Construction IT tools, or AI-based IT.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

#J-18808-Ljbffr

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Project Information Management Systems (PMIS) Lead to join our team on King Salman International Airport (KSIA)! In this role you will get to lead the Landside Infrastructure Delivery Partner strategy, design, implementation, integration and use of Project Management and Engineering Manager IT systems for large-scale infrastructure projects.

What You’ll Be Doing:

Strategy and Planning :

• Develop and implement the strategy for infrastructure projects, ensuring alignment with program goals and business objectives.

• Collaborate with senior management to set priorities, budgets, and timelines.

• Conduct feasibility studies to identify opportunities for systems, tools and processes within different program phases (design, construction, commissioning, and operations).

• Evaluate and select and monitor the use of PMIS/IT technologies that improve delivery performance, reduce operational costs, and enhance overall efficiency.

Systems Design and Integration :

• Ensure that PMIS/IT solutions are tailored to meet the technical, operational, and safety requirements of the program.

• Manage the integration of PMIS/IT solutions ensuring smooth operation across diverse technologies.

• Ensure interdisciplinary coordination with other members of the Technical team to guarantee that PMIS/ IT systems align with the needs of other engineering disciplines (e.g., requirements management, design assurance, design and construction integration/interface management ).

Project Management and Leadership :

• Oversee the project lifecycle , including design, procurement, installation, commissioning, and handover phases.

• Manage a team of subject matter experts providing leadership, guidance, and support throughout the program lifecycle.

• Track and report on progress , performance , and resource allocation .

• Resolve any technical challenges that arise during project execution and ensure minimal disruption to program timelines.

Quality Assurance and Compliance :

• Ensure that all PMIS/IT systems comply with relevant industry standards, regulations, and safety protocol, and meet the functional requirements of the program.

Collaboration and Stakeholder Management :

• Act as the primary point of contact between engineering teams , delivery managers , and other internal stakeholders regarding their needs for the Landside Infrastructure program delivery.

• Facilitate discussions on PMIS/IT systems implementation opportunities with internal teams, ensuring effective integration and alignment with broader project goals.

• Coordinate (if required) with vendors and third-party contractors for the supply of equipment and services.

Training and Knowledge Transfer :

• Develop and deliver training programs to ensure that all relevant personnel are equipped to operate, troubleshoot, and maintain the IT systems.

• Stay current with the latest trends and innovations in Infrastructure Delivery technologies , sharing new insights and opportunities with the team.

What Required Skills You’ll Bring:

• Bachelor's degree in IT, Automation Engineering , Electrical Engineering , Control Systems Engineering , or a related field.

• Minimum of 15 years of experience in IT systems implementation on major Infrastructure Projects/Programs , with at least 3-5 years in a management or leadership role.

• Proven experience in large-scale infrastructure projects (e.g., airports , railways , industrial plants , utilities , etc.).

• Strong understanding of Project Management and Engineering IT systems , and industry standards .

• Proven project management skills, including resource allocation , scheduling , and IT management .

• Knowledge of IoT-based systems , cloud-based systems , and data analytics in operational environments.

• Experience in working with Project Information Management Systems (PMIS), BIM (Building Information Modeling) tools, IT Innovation, digital twins , and smart building technologies .

• Familiarity with performance optimization for Project Management and Engineering IT systems.

• Excellent problem-solving skills and ability to quickly identify and resolve issues in complex systems.

• Ability to effectively communicate complex technical information to both technical and non-technical stakeholders.

What Desired Skills You’ll Bring:

• Master's degree in IT, Automation , Project/Engineering Management , or a related field is preferred.

• Project Management Professional (PMP) or similar project management certification is highly preferred.

• Experience with transportation and utilities infrastructure (e.g., railway systems , airport systems ).

• Background in implementing advanced technologies , such as Engineering and Construction IT tools , or AI-based IT .

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .

About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

#J-18808-Ljbffr

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Project Information Management Systems (PMIS) Lead to join our team on King Salman International Airport (KSIA)! In this role you will get to lead the Landside Infrastructure Delivery Partner strategy, design, implementation, integration and use of Project Management and Engineering Manager IT systems for large-scale infrastructure projects.

What You’ll Be Doing:

Strategy and Planning:

• Develop and implement the strategy for infrastructure projects, ensuring alignment with program goals and business objectives.

• Collaborate with senior management to set priorities, budgets, and timelines.

• Conduct feasibility studies to identify opportunities for systems, tools and processes within different program phases (design, construction, commissioning, and operations).

• Evaluate and select and monitor the use of PMIS/IT technologies that improve delivery performance, reduce operational costs, and enhance overall efficiency.

Systems Design and Integration:

• Ensure that PMIS/IT solutions are tailored to meet the technical, operational, and safety requirements of the program.

• Manage the integration of PMIS/IT solutions ensuring smooth operation across diverse technologies.

• Ensure interdisciplinary coordination with other members of the Technical team to guarantee that PMIS/IT systems align with the needs of other engineering disciplines (e.g., requirements management, design assurance, design and construction integration/interface management).

Project Management and Leadership:

• Oversee the project lifecycle, including design, procurement, installation, commissioning, and handover phases.

• Manage a team of subject matter experts providing leadership, guidance, and support throughout the program lifecycle.

• Track and report on progress, performance, and resource allocation.

• Resolve any technical challenges that arise during project execution and ensure minimal disruption to program timelines.

Quality Assurance and Compliance:

• Ensure that all PMIS/IT systems comply with relevant industry standards, regulations, and safety protocol, and meet the functional requirements of the program.

Collaboration and Stakeholder Management:

• Act as the primary point of contact between engineering teams, delivery managers, and other internal stakeholders regarding their needs for the Landside Infrastructure program delivery.

• Facilitate discussions on PMIS/IT systems implementation opportunities with internal teams, ensuring effective integration and alignment with broader project goals.

• Coordinate (if required) with vendors and third-party contractors for the supply of equipment and services.

Training and Knowledge Transfer:

• Develop and deliver training programs to ensure that all relevant personnel are equipped to operate, troubleshoot, and maintain the IT systems.

• Stay current with the latest trends and innovations in Infrastructure Delivery technologies, sharing new insights and opportunities with the team.

What Required Skills You’ll Bring:

• Bachelor's degree in IT, Automation Engineering, Electrical Engineering, Control Systems Engineering, or a related field.

• Minimum of 15 years of experience in IT systems implementation on major Infrastructure Projects/Programs, with at least 3-5 years in a management or leadership role.

• Proven experience in large-scale infrastructure projects (e.g., airports, railways, industrial plants, utilities, etc.).

• Strong understanding of Project Management and Engineering IT systems, and industry standards.

• Proven project management skills, including resource allocation, scheduling, and IT management.

• Knowledge of IoT-based systems, cloud-based systems, and data analytics in operational environments.

• Experience in working with Project Information Management Systems (PMIS), BIM (Building Information Modeling) tools, IT Innovation, digital twins, and smart building technologies.

• Familiarity with performance optimization for Project Management and Engineering IT systems.

• Excellent problem-solving skills and ability to quickly identify and resolve issues in complex systems.

• Ability to effectively communicate complex technical information to both technical and non-technical stakeholders.

What Desired Skills You’ll Bring:

• Master's degree in IT, Automation, Project/Engineering Management, or a related field is preferred.

• Project Management Professional (PMP) or similar project management certification is highly preferred.

• Experience with transportation and utilities infrastructure (e.g., railway systems, airport systems).

• Background in implementing advanced technologies, such as Engineering and Construction IT tools, or AI-based IT.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

#J-18808-Ljbffr

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Project Information Management Systems (PMIS) Lead** to join our team on King Salman International Airport (KSIA)! In this role you will get to lead the Landside Infrastructure Delivery Partner strategy, design, implementation, integration and use of Project Management and Engineering Manager IT systems for large-scale infrastructure projects.
**What You'll Be Doing:**
+ Develop and implement the strategy for infrastructure projects, ensuring alignment with program goals and business objectives.
+ Collaborate with senior management to set priorities, budgets, and timelines.
+ Conduct feasibility studies to identify opportunities for systems, tools and processes within different program phases (design, construction, commissioning, and operations).
+ Evaluate and select and monitor the use of PMIS/IT technologies that improve delivery performance, reduce operational costs, and enhance overall efficiency.
+ Ensure that PMIS/IT solutions are tailored to meet the technical, operational, and safety requirements of the program.
+ Manage the integration of PMIS/IT solutions ensuring smooth operation across diverse technologies.
+ Ensure interdisciplinary coordination with other members of the Technical team to guarantee that PMIS/IT systems align with the needs of other engineering disciplines (e.g., requirements management, design assurance, design and construction integration/interface management).
+ Oversee the project lifecycle, including design, procurement, installation, commissioning, and handover phases.
+ Manage a team of subject matter experts providing leadership, guidance, and support throughout the program lifecycle.
+ Track and report on progress, performance, and resource allocation.
+ Resolve any technical challenges that arise during project execution and ensure minimal disruption to program timelines.
+ Ensure that all PMIS/IT systems comply with relevant industry standards, regulations, and safety protocol, and meet the functional requirements of the program.
+ Act as the primary point of contact between engineering teams, delivery managers, and other internal stakeholders regarding their needs for the Landside Infrastructure program delivery.
+ Facilitate discussions on PMIS/IT systems implementation opportunities with internal teams, ensuring effective integration and alignment with broader project goals.
+ Coordinate (if required) with vendors and third-party contractors for the supply of equipment and services.
+ Develop and deliver training programs to ensure that all relevant personnel are equipped to operate, troubleshoot, and maintain the IT systems.
+ Stay current with the latest trends and innovations in Infrastructure Delivery technologies, sharing new insights and opportunities with the team.
**What Required Skills You'll Bring:**
+ Bachelor's degree in IT, Automation Engineering, Electrical Engineering, Control Systems Engineering, or a related field.
+ Minimum of 10 years of experience in IT systems implementation on major Infrastructure Projects/Programs, with at least 3-5 years in a management or leadership role.
+ Proven experience in large-scale infrastructure projects (e.g., airports, railways, industrial plants, utilities, etc.).
+ Strong understanding of Project Management and Engineering IT systems, and industry standards.
+ Proven project management skills, including resource allocation, scheduling, and IT management.
+ Knowledge of IoT-based systems, cloud-based systems, and data analytics in operational environments.
+ Experience in working with Project Information Management Systems (PMIS), BIM (Building Information Modeling) tools, IT Innovation, digital twins, and smart building technologies.
+ Familiarity with performance optimization for Project Management and Engineering IT systems.
+ Excellent problem-solving skills and ability to quickly identify and resolve issues in complex systems.
+ Ability to effectively communicate complex technical information to both technical and non-technical stakeholders.
+ Master's degree in IT, Automation, Project/Engineering Management, or a related field is preferred.
+ Project Management Professional (PMP) or similar project management certification is highly preferred.
+ Experience with transportation and utilities infrastructure (e.g., railway systems, airport systems).
+ Background in implementing advanced technologies, such as Engineering and Construction IT tools, or AI-based IT.
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

Information Technology Trainer Responsibilities:
**Design and develop comprehensive training programs and materials to meet the organization's IT training needs**. Deliver training sessions, workshops, and seminars on various IT topics to employees at different levels within the organization.

**Requirements**:

- Applicable for Tamheer program.
- Bachelor’s degree in Information System, or a related field.
- Strong interpersonal and communication skills.
- Keen attention to detail and a high level of organization.
- Proactive and eager to learn with a strong work ethic and a positive attitude.
- Has not been registered with GOSI in the last 6 months.
- Has not previously benefited from the program.

Management Information Systems Specialist Management Information Systems Specialist

• Responsible for the end-to-end technology initiatives of the project

• Support the selection or development and maintenance of the project’s technology platform

• Guide handset selection based on budget and project requirements

• Document and adopt development processes, best practice methods, tools and coding guidelines

• Participate in database design, prototyping, development, testing and deployment of front end applications by identifying, understanding and developing user requirements

• Map the flow of data and reports to implement automated solutions and process

• Develop technology frameworks/tools to assist in program and impact assessments, work progress and project data analysis, providing also recommendations for improvements to current processes/offerings.

Education and Experience

•Bachelor’s degree in MIS or related field.

•At least 5 years of relevant professional experience in software and database development, implementation and maintenance.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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Sign in to set job alerts for “Management Information Systems Specialist” roles. Information Technology Operations Specialist Senior Information Technology Business Analyst

Riyadh, Riyadh, Saudi Arabia 17 hours ago

Riyadh, Riyadh, Saudi Arabia 16 hours ago

Jr. Systems Engineer – Operational Information System

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Squadio is a Global Remote-first IT service provider headquartered in Riyadh, KSA, with Delivery Centers in Egypt and KSA. Our distributed teams are located in Tunisia, Egypt, KSA, Palestine, Nigeria, and India. Founded in 2011 in Riyadh as an app development company (formerly Ibtikar Technologies), we have successfully pivoted to support startups and companies seeking to hire and manage their own remote engineering teams with vetted engineers from Squadio’s talent community.

Job Summary :

We are seeking an experienced and detail-oriented Content Management System (CMS) Specialist / Manager to oversee content creation, development, and management strategies for one of our Key Accounts. The ideal candidate will have a deep understanding of CMS platforms, strong technical skills, and an eye for detail to ensure our website and digital content are current, relevant, and optimized for user engagement.

Key Responsibilities :

• Manage the lifecycle of digital content including planning, creation, editing, publishing, and archiving across platforms like WordPress, Drupal, and Joomla.
• Administer and optimize the CMS, configuring user roles and permissions properly.
• Develop and implement content strategies aligned with business goals to enhance user experience, SEO, and engagement.
• Collaborate with marketing, design, IT, and external vendors to ensure cohesive content management processes.
• Review and edit content for accuracy, quality, consistency, and adherence to brand standards, accessibility, and SEO best practices.
• Monitor website performance metrics, analyze user behavior, and content engagement; use insights to recommend improvements.
• Provide training and support for staff on CMS best practices, fostering effective content contributions.
• Develop and maintain content governance policies ensuring compliance with legal and regulatory standards.

Requirements :

• Bachelor’s degree in Communications, Marketing, Computer Science, or a related field.
• At least 5 years of experience in CMS management or a similar role.
• Proficiency in CMS platforms (WordPress, Drupal, etc.) and web technologies (HTML, CSS).
• Strong understanding of SEO principles and best practices.
• Excellent writing, editing, and communication skills.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects.
• Familiarity with analytics tools like Google Analytics for tracking content performance.
• Strong problem-solving skills and attention to detail.

Preferred Qualifications :

• Experience with content migration and digital asset management.
• Knowledge of UX/UI principles and web design.
• Familiarity with graphic design tools such as Adobe Creative Suite.
• Certification or training in content management, SEO, or digital marketing.

Benefits :

• Attractive work environment
• Become a member of Squadio Network
• Competitive package
• Multinational teams

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About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

Your Responsibilities:

Knowledge Base & Help Center

• Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
• Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
• Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

• Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
• Develop internal quick guides on new product and process launches.
• Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

• Design and optimize chatbot content flows that improve containment and reduce contact rate.
• Create fallback content and escalation triggers based on conversation intents.

Content Governance

• Establish and enforce content review cadences and ownership models with relevant teams.
• Track usage, search failures, and content helpfulness to inform continuous improvement.
• Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

• Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
• Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

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