19 Ecm Specialist jobs in Saudi Arabia

Job Title: MIS Specialist

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.

Our businesses represent some of the world's leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners' needs has driven our success.

From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.

Applying our vast experience in the automotive sector, we've used our expertise and operations infrastructure to diversify into new sectors that contribute to the 'infrastructure of life' in the MENAT region.

Financial Job Dimensions

Degree of supervision

General supervision over operational activities

Level of Authority

Limited Authority over daily functional operation

Purpose of the Job

Responsible for conducting of business analyses and strategic support through the maintenance of the Management Information System (MIS) database and preparing data analysis reports to be submitted to the management as basis

Key Accountabilities: Description

Generate/prepare business objects Sales report channel and entity-wise

Assisting the MIS team in gathering and liaising all the required data and reports from relevant stakeholders for timely submission

Organizing monthly management review meetings, supporting preparation of presentations, generating reports needed, Minutes of Meeting (M.O.M.) preparation, and follow-up

Monitoring the Power BI reports database to ensure its accessibility for the MIS Team and higher management

Key Accountabilities: Performance Indicators

No. of submitted reports in a weekly Basis

No. of submitted pieces in a Monthly Basis

No. of checking the system in weekly Basis

Major Activities

Provides technical assistance to MIS Finance in preparing financial report

Prepare and manage database for PowerBI dashboards and financial reports

Organizing and facilitating meetings and training for MIS Team activities, including workshops

Tracking all the MIS team activities and priorities

Securing information for MIS documentation and provide support to allow smooth operation and easy system maintenance

Generate SAP COPA financial reports and provide required analysis

Provides administrative support for MIS tools supported by ALJ IT, including maintaining the inventory of tools and documentation library

Taking notes and tracking of all action items for meetings and other stakeholders

Perform other duties and responsibilities as required

Follow-ups KPI & MIS related activities/issues in order to meet the agreed timeline with all stakeholders

Follow-ups ALJID, ALJR, ALJAW Progress in order to meet the requirement of the management

Introduce Kaizen ideas and "Know-How" in order to improve the KPI & MIS functions

Research & develop new design of MIS presentations, reports

Job Context

• The job requires advanced knowledge in power BI
• The job has direct impact over managing to generate the business object sales report channel.
• The job holder has direct impact over managing and ensuring the accessibility of power BI reports database to MIS team

Framework, Boundaries & Decision Making Authority

The job holder is responsible over organizing and facilitating meetings and training for MIS Team activities

Organizational / Functional Strategic Focus

The job holder has a crucial supporting role in providing technical assistance to MIS Finance in preparing financial report

The job has a crucial supporting role in conducting business analysis via the maintenance of MIS

Minimum Qualifications

Bachelors in Business Administration, MIS or equivalent

Minimum Experience

3-4) years in Business Administration/ Analysis with two (2) years' experience in Vehicle Logistic.

Job-Specific Skills

Proficient in computer software such as MS Office, Business Object, and other applications

• Very good analytical skills
• Very good Problem-solving skills
• Very good follow-up capability

Languages

English is a must, Arabic Preferred

Special Certifications / Membership

Competencies

Adaptability (Individual Contributor)

Collaboration (Individual Contributor)

Development of Self & Others (Individual Contributor)

Guest First (Individual Contributor)

Innovation (Individual Contributor)

Problem Solving (Individual Contributor)

Why Work for Us?

With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.

Our values guide the way we work with our business partners, within our communities, and with each other.

Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.

المسمى الوظيفي:
محلل نظم معلومات

المدينه:
الرياض

مده التدريب:
تدريب تمهير 6 شهور

الهدف من التدريب:

اكتساب المهارات العملية في تحليل وتصميم نظم المعلومات، ودعم فرق تقنية المعلومات في تطوير حلول تقنية تلبي احتياجات العمل.

المتطلبات:

• درجة البكالوريوس في نظم المعلومات، علوم الحاسب، أو تخصص ذو صله ( حديث تخرج ) .
• معرفة أساسية بتحليل النظم، قواعد البيانات، وتصميم العمليات.
• مهارات تواصل وتحليل جيدة.
• إجادة استخدام برامج Office وأدوات تحليل البيانات.
• مهارات تواصل وتنظيم قوية بالعربية والإنجليزية.
• غير موظف حاليًا (شرط تمهير).

المهام والمسؤوليات:

• جمع وتحليل متطلبات المستخدمين والجهات المعنية.
• المساهمة في إعداد وثائق تحليل النظام وتصميم العمليات.
• دعم فرق التطوير في فهم المتطلبات وتحويلها إلى حلول تقنية.
• اختبار الأنظمة وتوثيق الملاحظات والمشكلات.
• المشاركة في تحسين العمليات التقنية وتقديم اقتراحات تطوير.
• إعداد تقارير دورية عن التقدم والنت

*About Us *
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role
As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara's Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence.
This role is based on site in our Riyadh office.
*Your Responsibilities:
Knowledge Base & Help Center *

• Own the structure and maintenance of Tamara's internal Knowledge Base and external Help Center (for both customers and merchants).
• Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
• Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

• Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
• Develop internal quick guides on new product and process launches.
• Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

• Design and optimize chatbot content flows that improve containment and reduce contact rate.
• Create fallback content and escalation triggers based on conversation intents.

Content Governance

• Establish and enforce content review cadences and ownership models with relevant teams.
• Track usage, search failures, and content helpfulness to inform continuous improvement.
• Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

• Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
• Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise
*Experience & Background *

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

*Skills & Tools *

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

*Skills & Tools *

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

Your Responsibilities:

Knowledge Base & Help Center

• Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
• Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
• Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

• Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
• Develop internal quick guides on new product and process launches.
• Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

• Design and optimize chatbot content flows that improve containment and reduce contact rate.
• Create fallback content and escalation triggers based on conversation intents.

Content Governance

• Establish and enforce content review cadences and ownership models with relevant teams.
• Track usage, search failures, and content helpfulness to inform continuous improvement.
• Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

• Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
• Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise

Experience & Background

• 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
• Demonstrated experience managing structured content across multiple audiences and touchpoints.
• Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

• Excellent writing and editing skills in English and Arabic.
• Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
• Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
• Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
• Ability to collaborate with technical and non-technical stakeholders.
• Organized, deadline-oriented, and comfortable managing multiple content streams.

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Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.

Job Purpose:

The Package Consultant – Oracle ERP Financials (Primavera) is responsible for the implementation, configuration, and support of Oracle Primavera P6 within the enterprise project management environment.

The role involves collaborating with business stakeholders, project managers, and technical teams to deliver integrated, high-performance project management solutions aligned with Oracle best practices.

This position requires both functional and technical knowledge to optimize project planning, scheduling, and financial integration across the organization.

• Implement and configure Oracle Primavera P6 modules for enterprise project management.
• Integrate Primavera P6 with Oracle ERP Financials and other enterprise systems.
• Design and manage project structures, schedules, budgets, and resource assignments.
• Support data migration, reporting, and dashboard development for project insights.
• Troubleshoot functional and technical issues related to Primavera and integrations.
• Participate in end-to-end project lifecycle — from requirement gathering to go-live and support.
• Conduct user training and prepare system documentation.
• Collaborate with cross-functional teams to ensure alignment with business objectives.
• Continuously improve project management processes and reporting accuracy.

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

• 3+ years of hands-on experience in Oracle Primavera P6 (EPPM) implementation or support.

• Strong knowledge of project scheduling, costing, and resource management.

• Understanding of integration between Primavera and Oracle ERP Financials.

• Proficiency in SQL and basic technical troubleshooting.

• Excellent analytical, organizational, and communication skills.

• Certification in Oracle Primavera P6 or Project Management (PMP).

• Experience with Oracle Unifier or Oracle Cloud Project Management.

• Familiarity with BI Publisher or similar reporting tools.

• Exposure to enterprise-level implementation projects

• Private Health Insurance
• Training & Development

Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.

The Package Consultant – Oracle ERP Financials (Unifier) is responsible for the implementation, configuration, and support of Oracle Unifier solutions within enterprise project management environments.

The role involves close collaboration with project managers, functional teams, and technical experts to deliver scalable, efficient, and integrated project control systems aligned with Oracle's best practices.

The consultant will ensure seamless integration between Unifier, Primavera, and Oracle ERP systems to enable accurate project tracking, budgeting, and reporting.

• Implement and configure Oracle Unifier business processes, forms, and workflows.

• Integrate Unifier with Primavera P6, Oracle ERP, and other project-related systems.

• Develop and maintain dashboards, reports, and data validation tools.

• Support end-to-end project lifecycle including design, testing, deployment, and user training.

• Perform system and data analysis to ensure process efficiency and accuracy.

• Troubleshoot technical and functional issues within Oracle Unifier.

• Document configurations, customizations, and business process mappings.

• Collaborate with internal teams to enhance reporting and automation capabilities.

• Bachelor's degree in Information Technology, Engineering, or Business Administration.

• 3+ years of experience in Oracle Unifier implementation, configuration, or support.

• Strong understanding of Unifier functionality (Business Processes, Shells, Data Cubes).

• Experience with integration between Unifier and Primavera/Oracle ERP.

• Proficiency in BI Publisher, SQL, XML, and web services.

• Excellent analytical, problem-solving, and communication skills.

• Experience with Oracle Primavera Gateway or Oracle Cloud Project Management.

• Certification in Oracle Unifier or Primavera P6.

• Experience in Capital Project Management or Construction Management Systems.

• Familiarity with project costing, budgeting, and change management processes.

• Private Health Insurance
• Training & Development

Job Title:
ERM – Enterprise Risk Management Subject Matter Expert

Location:
Al Khafji, Kingdom of Saudi Arabia

Job Type:
12-Month Contract (Renewable)

Job Overview:

We are seeking a seasoned
Enterprise Risk Management (ERM) Subject Matter Expert
with a minimum of
10 years of professional experience
, including
exposure to oil & gas projects
. The ideal candidate will lead the development and implementation of a robust, enterprise-wide risk management framework tailored to the complexities of the energy sector. This role is critical in identifying, assessing, and mitigating risks that could impact strategic, operational, financial, and reputational objectives.

Key Responsibilities:

• Design and implement a comprehensive ERM framework aligned with industry best practices and regulatory requirements.
• Identify, assess, and prioritize enterprise-level risks across all business units, with a focus on oil & gas operations.
• Develop and oversee risk mitigation strategies and contingency plans.
• Monitor and evaluate the effectiveness of risk controls and ensure continuous improvement.
• Prepare and present detailed risk reports to senior leadership and the board.
• Promote a risk-aware culture throughout the organization through training and stakeholder engagement.
• Integrate risk management into strategic planning and operational decision-making processes.
• Collaborate with cross-functional teams to ensure alignment of risk practices with business objectives.

Required Qualifications & Experience:

• Minimum 10 years of total professional experience
  , with at least
  5 years in ERM roles
  .
• Proven track record in
  risk management within oil & gas projects
  (upstream, downstream, or integrated operations).
• Strong understanding of industry-specific risks including HSE, regulatory compliance, asset integrity, and geopolitical factors.
• Experience working in multinational or regional energy companies is highly desirable.

JD – Enterprise Risk Management (ERM) Consultant

• Job Title: Enterprise Risk Management (ERM) Consultant
• Location: Riyadh, Saudi Arabia
• Company: TechElevate

About Us

TechElevate is a Pune-based Technology Consulting and Talent Development firm that supports organizations with secure, scalable digital solutions and empowers individuals with in-demand technical skills. 

Experience

-
10 to 15 years 

Qualifications

• Bachelor's or Master's degree in Risk Management, Business Administration, or a related field
• Strong knowledge of ISO 31000 risk management standards

Key Skills

• Proven experience in governance, operational risk, and strategic risk assessments
• Excellent analytical, problem-solving, and communication skills
• Ability to develop and implement policies and procedures effectively
• Proficiency in risk assessment tools and software (preferred)

Key Responsibilities

• Conduct comprehensive assessments of the current Enterprise Risk Management framework, governance structures, and practices
• Identify gaps and recommend improvements to comply with SAMA ERM regulations and ISO 31000 best practices
• Develop and implement a robust ERM strategy aligned with organizational objectives and risk culture
• Draft, review, and update ERM-related policies, standards, and procedures
• Establish clear governance structures for risk ownership, reporting, and escalation
• Integrate risk management into corporate strategy, business planning, and decision-making processes
• Develop or refine the Risk Appetite Statement and Risk Tolerance limits with senior management and the Board
• Align risk appetite with regulatory expectations, business objectives, and capital adequacy requirements

Main Purpose:

Activation of ERM function at Lifera.

Area of Responsibility:

Strategic Leadership

• Define and drive the overall ERM vision, strategy, and roadmap across the organization.
• Align ERM framework with corporate objectives, regulatory requirements, and governance standards.
• Advise on emerging risks, risk appetite, and tolerance levels.

Governance & Framework Development

• Establish and maintain the ERM framework, policies, and procedures.
• Ensure integration of ERM into corporate governance and decision-making processes.
• Oversee the development of risk appetite statements, risk registers, and risk assessment methodologies.

Risk Identification & Assessment

• Lead the process of identifying strategic, operational, financial, and compliance risks.
• Develop risk assessment criteria and oversee periodic risk reviews at corporate and subsidiary levels.
• Evaluate key risks and ensure appropriate mitigation and control measures are implemented.

Monitoring & Reporting

• Provide regular risk reports to Audit Committee, and Executive Leadership.
• Monitor the effectiveness of risk responses and track key risk indicators (KRIs).
• Ensure escalation processes are in place for significant risks.

Stakeholder Engagement & Advisory

• Collaborate with subsidiaries, business units, and functional leaders to embed a risk-aware culture.
• Liaise with regulators, auditors, and external consultants on risk-related issues.

Team Leadership & Capability Building

• Build and lead the ERM team, ensuring adequate resources, skills, and tools are in place.
• Foster a culture of accountability, transparency, and continuous improvement in risk management.
• Provide training and awareness programs to enhance risk ownership across the organization.

Educational Qualification:

Bachelor's degree in Business Administration, MIS and Finance.

Work Experience:

10 years of experience in the same field.