123 E Commerce Specialist jobs in Saudi Arabia

Job Title: E-Commerce & B2B Sales and Sourcing Specialist

Location: Jeddah, Saudi Arabia

Job Type: Full-Time

Department: Sales / Procurement / E-commerce

Reports To: Department Head

Job Summary:

We are seeking a dynamic and results-driven E-Commerce & B2B Sales and Sourcing Specialist to manage and grow our online B2B sales channels, source quality products or suppliers, and drive purchasing efficiency. This role is ideal for someone with a hybrid skill set in e-commerce operations, sourcing, B2B relationship management, and procurement.

Key Responsibilities:

E-Commerce & B2B Sales:

Manage and optimize B2B e-commerce platforms (e.g., Alibaba, Amazon Business, Shopify, etc.)

Develop and implement strategies to increase online B2B sales and customer retention.

Handle inquiries, quotations, and negotiations with business clients.

Collaborate with the marketing team to create product listings, promotions, and campaigns.

Monitor analytics to track traffic, conversions, and performance KPIs.

Build and maintain strong relationships with wholesale and B2B customers.

Sourcing & Procurement:

Identify and evaluate suppliers locally and internationally based on cost, quality, and delivery time.

Negotiate pricing, payment terms, and contracts with vendors.

Manage the full purchasing cycle from RFQ to PO issuance and delivery tracking.

Conduct supplier audits and quality control checks as needed.

Monitor inventory levels and coordinate with logistics/warehouse teams.

Maintain up-to-date records of procurement activities and vendor databases.

Qualifications:

Bachelor's degree in Business, Supply Chain, E-Commerce, or related field.

2–5 years of experience in e-commerce, B2B sales, or sourcing/purchasing.

Experience with platforms like Alibaba, Amazon Business, Shopify, or ERP systems (SAP, NetSuite, etc.)

Strong negotiation, communication, and relationship-building skills.

Analytical mindset with attention to detail and problem-solving ability.

Proficiency in MS Office, Excel, and e-commerce tools.

Knowledge of international trade and import/export procedures is a plus.

Preferred Skills:

Multilingual abilities (Arabic, English, and other trade-relevant languages).

Experience in specific industries (e.g., electronics, industrial goods, textiles).

Familiarity with digital marketing and SEO for B2B platforms.

Job Title:
E-Commerce Specialist

Location:
Riyadh, Saudi Arabia

Employment Type:
Full-time

Role Objective:

To lead and execute the company's operations across multiple e-commerce platforms, from launch to performance management, ensuring an excellent customer experience and sustainable sales growth.

Key Responsibilities:

1. Handle the technical activation and integration of online stores by launching and connecting them to target platforms through Feeds or APIs, ensuring continuous and automated data updates.
2. Manage the product catalog by creating and optimizing titles, descriptions, keywords, images, and specifications to enhance visibility and conversion rates according to each platform's requirements.
3. Oversee pricing and promotions by updating prices, preparing discounts and marketing campaigns, and considering each platform's commission and fee structures.
4. Monitor inventory and order synchronization to minimize stockouts, and manage orders, cancellations, and returns in accordance with platform policies.
5. Prepare weekly reports and analyses covering total sales, net revenue after fees, conversion rates, and cancellation/return ratios, along with practical recommendations for performance improvement.
6. Execute and track in-platform advertising campaigns (such as Amazon Ads and Noon Ads) and measure their effectiveness and return on investment.

Qualifications:

1. 2–4 years of experience in managing or operating e-commerce stores.
2. Proficiency in Microsoft Office, especially Excel.
3. Strong Arabic writing and editing skills with professional English proficiency for product content and descriptions.
4. (Preferred but not required) Experience in running advertising campaigns within e-commerce platforms.

Job Overview

We are looking for an e-Commerce Specialist to be stationed at the Logicom Distribution offices in Riyadh, Saudi Arabia. The role requires the successful candidate to generate and update website content (products, content and promotions), build traffic & sales via the website, plan, define and implement website changes and functional improvements and maintain and update the online marketing plan for the website.

Duties & Responsibilities

• Managing and updating the Logicom e-Commerce portal in Saudi Arabia.
• Targeting and solving the web issues for Product Managers (PM) and Partners by coordinating with the Web developers.
• Collaborating with the Sales/Marketing functions to promote the web.
• Managing the ERP Navision and keeping it updated for Saudi Arabia.
• Providing training Internally to PMs and externally to partners.
• Opening Stock Keeping Units (SKUs) and adding them to the import tool.
• Following up with the Country Marketing Team for the Marketing Promotions.
• Implementing new ERP features on the web with the collaboration of the Web Developers.
• Achieving Yearly Target numbers.
• Answering and investigating in all new inquiries related to the web.

Skills & Qualifications

• University degree in Business Administration, Commerce and other related fields.
• At least 2 years previous experience of website or e-commerce CMS.
• Understanding of the disciplines required to drive traffic to retail websites.
• Understanding of order management/customer fulfilment in an e-commerce context.
• Experience using packages like Excel and Photoshop.
• Computer literate and understanding of basic web technologies.
• Familiar with data management.
• Excellent knowledge of professional English.

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy's requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

Disclaimer

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

We are seeking a detail-oriented and results-driven
E-Commerce Specialist
to join our dynamic team. In this role, you will be responsible for managing and optimizing our online sales channels to enhance customer experience and drive revenue growth.

Your Key Responsibilities Will Include

• Developing and implementing e-commerce strategies to increase traffic and conversions across all online platforms.
• Managing product listings, ensuring accurate descriptions, images, and pricing to enhance visibility and appeal.
• Analyzing sales data and market trends to identify opportunities for growth and improvement.
• Collaborating with marketing teams to create and execute online promotions, campaigns, and advertising initiatives.
• Monitoring and optimizing website performance, user experience, and SEO strategies to improve search rankings.
• Utilizing analytics tools to track key performance indicators (KPIs) and prepare reports for management.
• Staying up-to-date with industry trends and best practices to keep our e-commerce strategies competitive.

The ideal candidate will possess strong analytical skills, a deep understanding of e-commerce platforms, and a passion for online retail. You should have excellent communication skills, be highly organized, and able to work independently as well as collaboratively within a team, experience in fabrics and textiles is a plus.

If you are ready to make a significant impact in our e-commerce efforts and contribute to our growth, we would love to hear from you

Analyzing data and reports related to e-commerce, monitoring competitors, identifying sales opportunities, preparing specialized reports and dashboards related to the performance of the electronic store and product movement.

Key Responsibilities:

• Analyzing data to identify consumer behavior, trends, and implementing best practices that contribute to improving performance in the field.

• Monitoring the performance of the electronic store, identifying strengths and weaknesses, and suggesting recommendations for improvement.

• Preparing specialized performance reports and dashboards using various data analysis tools.

• Collaborating with the marketing, sales, and IT departments to support the company's general strategies and decisions related to e-commerce.

• Monitoring the movement of products and analyzing demand to ensure appropriate stock levels.

• Staying up-to-date with the latest trends and developments in the field of e-commerce and digital transformation, and applying best practices and appropriate procedures.

Qualifications

Good command of the English, Arabic language.

Good experience MS Office tools (PowerPoint, Excel, Word)

Good Communication Skills.

AlGhandoura Industrial Group LTD is seeking a highly motivated and experienced E-commerce Specialist to join our team in Jeddah, Saudi Arabia. This is a full-time position offering an exciting opportunity to contribute to the growth and success of our e-commerce operations. As an E-commerce Specialist, you will play a crucial role in optimising our online sales channels, managing product listings, and enhancing the customer experience. You will work closely with various teams, including marketing, sales, and logistics, to ensure seamless online operations.

Responsibilities

Manage and optimise product listings across various e-commerce platforms.

Analyse sales data and identify opportunities for growth and improvement.

Develop and implement e-commerce strategies to increase sales and brand visibility.

Monitor website traffic and conversion rates, making data-driven adjustments to improve performance.

Collaborate with the marketing team to create effective online campaigns and promotions.

Stay up-to-date with the latest e-commerce trends and best practices.

Manage customer inquiries and resolve issues effectively.

Work with the logistics team to ensure timely and efficient order fulfilment.

Contribute to the development and implementation of new e-commerce initiatives.

Qualifications

Proven experience in e-commerce, preferably within a similar industry.

Strong understanding of e-commerce platforms and technologies.

Excellent analytical and problem-solving skills.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Proficient in Microsoft Office Suite.

Bachelor's degree in a related field.

Job Overview
AlGhandoura Industrial Group LTD is seeking a highly motivated and experienced
E-commerce Specialist
to join our team in
Jeddah, Saudi Arabia
. This is a
full-time
position offering an exciting opportunity to contribute to the growth and success of our e-commerce operations. As an E-commerce Specialist, you will play a crucial role in optimising our online sales channels, managing product listings, and enhancing the customer experience. You will work closely with various teams, including marketing, sales, and logistics, to ensure seamless online operations.

Responsibilities

• Manage and optimise product listings across various e-commerce platforms.
• Analyse sales data and identify opportunities for growth and improvement.
• Develop and implement e-commerce strategies to increase sales and brand visibility.
• Monitor website traffic and conversion rates, making data-driven adjustments to improve performance.
• Collaborate with the marketing team to create effective online campaigns and promotions.
• Stay up-to-date with the latest e-commerce trends and best practices.
• Manage customer inquiries and resolve issues effectively.
• Work with the logistics team to ensure timely and efficient order fulfilment.
• Contribute to the development and implementation of new e-commerce initiatives.

Qualifications

• Proven experience in e-commerce, preferably within a similar industry.
• Strong understanding of e-commerce platforms and technologies.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Bachelor's degree in a related field.

An E-Commerce Sales Specialist is responsible for managing and developing relationships with key accounts in the e-commerce sector. The primary focus will be on driving sales, optimizing product visibility, and ensuring overall customer satisfaction. This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of e-commerce platforms.

• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide support in other areas of Media Marketing, SEO, Keyword Research, and Google Analytics.
• Monitor changes in product sales by using web analytics to stay organized.
• Monitor key trading tasks such as stock management, fragmentation, and product returns.
• Liaise closely with Marketing, Sales, and customer service teams to improve efficiencies and customer experience.
• Manage new product uploads, category builds, product detail maintenance, and promotional activities.
• Assist with the day-to-day coordination of e-Commerce marketplace activities, e.g., product uploads, reporting, organizing stock transfers.
• Report on e-Commerce trade performance including KPIs, providing data-driven insight and conducting deep analysis where needed to better understand shopping behaviors and trends.
• Build and maintain strong relationships with key e-commerce accounts.
• Collaborate with clients to understand their business objectives and align strategies accordingly.
• Monitor account performance and identify opportunities for growth.
• Develop and implement strategies to maximize sales and revenue from key accounts.
• Analyze sales data, market trends, and customer behavior to identify opportunities and challenges.
• Address customer inquiries and issues promptly, ensuring a high level of customer satisfaction.
• Stay updated on industry trends, competitor activities, and market dynamics.
• Conduct regular market research to identify new opportunities and potential challenges.
• Ensure compliance with contractual obligations and agreements.
• Participate in the continuous development and improvement of the website to enhance performance and user experience.

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in e-commerce account management or related roles.
• Knowledgeable of analytical tools for performance measurement, determining improvements and innovations.
• Proficient in SEO, Google Analytics, and online marketing tools.
• Knowledge of how users interact and shop in a digital environment.
• Strong analytical skills and proficiency in data analysis tools.
• Excellent communication and negotiation skills.

Essential Qualifications & Skills:

• Receive and log customer complaints through all channels (Siebel ,chat, email, phone, social media, etc.).
• Investigate each case by coordinating with internal teams (hybris ,logistics, warehouse, commercial, IT, etc.).
• Identify underlying issues causing customer complaints.
• Recommend preventive actions to reduce recurrence.
• Escalate recurring or critical issues to management with detailed findings.
• Maintain an updated tracker for all complaints.
• Highlight systemic issues impacting customer experience.
• Work closely with E-commerce, CX, and Operations teams to ensure quick resolution.
• Coordinate with 3rd-party partners when required (delivery, suppliers, etc.).
• Ensure professional, empathetic, and solution-oriented communication with customers.
• Follow up with customers post-resolutions to confirm satisfaction where applicable.
• Ensure all resolutions follow company policies, SLAs, and e-commerce procedures.
• Protect customer data and maintain confidentiality in all cases.

Requirements:

Bachelor's degree, Customer Service, or related field.

2 years of experience in customer service (complaints handling preferred).

Excellent written and verbal communication (Arabic & English preferred).

Proficiency in CRM and ticketing systems (e.g., Zendesk, Salesforce, Hybris, or similar).