114 E Commerce Manager jobs in Saudi Arabia

Kenvue Is Currently Recruiting For a
KSA E-commerce Manager

What We Do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent.

Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours. For more information, click here.

Role Reports To
Country Director KSA

Location:
Europe/Middle East/Africa, Saudi Arabia, Makkah, Jeddah

Work Location:
Fully Onsite

What You Will Do
Kenvue is currently recruiting for:

eCommerce Manager
This position reports directly to the Head of eCommerce- GCC and is based at Jeddah, KSA.

Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours. For more information, click here.

Job Purpose
The eCommerce manager will partner with cross-functional teams to help maximize the online customer experience & grow the eCommerce business of KENVUE, establishing KENVUE as leaders in this field. This position requires excellent communication skills when dealing with stakeholders & partners as well as the ability to work within deadlines both independently and as part of a team. The individual will be responsible for the day-to-day management & development of the KENVUE eCommerce business and sales targets in KSA cluster whilst following the strategy of growth and excellence in execution set by the Head of Ecommerce-GCC and the KSA commercial Head.

Duties And Responsibilities

• Coordinate the Kenvue eCommerce business with internal & external teams including working closely with our market distributor.
• Increase sales & profitability guided by the eCommerce strategy
• Achieve revenue and profit targets
• Grow our Ecommerce share YOY
• Remain informed of product category assortments, stock and seasonal merchandise
• Partner with ecommerce sites to communicate & achieve KENVUE eCommerce business goals, continually enhance relationships with partners whilst developing and executing strategies to achieve the KENVUE eCommerce goals
• Brainstorm new ideas and conduct competitive analysis with partners and internally
• Regularly produce, analyze and distribute site reports to KENVUE eCommerce Leadership
• Improve SCANR (Search, Content, Assortment, Navigation, Reviews) performance with all partners
• Identify & engage with new eCommerce partners
• Ensure the smooth delivery of KENVUE orders to eCommerce partners
• Leverage business analysis and strong understanding of financial metrics to track selling, identify key trends and maximize opportunities in the assortment to achieve growth and profitability of the ecommerce business
• Maintain robust competitive intelligence to monitor trends, pricing strategies and presentation techniques
• Exhibit leadership capability to motivate and engage all stakeholders with regards to eCommerce growth

What We Are Looking For

• KSA eCom experience (GCC good to have)
• Excellent communication skills both written and verbal
• The ability to educate, engage and onboard partners, internal & external stakeholders with regards to the KENVUE eCommerce business objectives, values and requirements
• Proven ability to multi-task and maintain organization
• Strong aptitude to work within deadlines both independently and as part of a team
• 5+ years ecommerce experience required, 3+ years' experience in eCommerce management
• Strong track record in delivering focused business strategies
• Very strong negotiation skills
• Excellent analytical and problem-solving skills; comprehensive understanding of retail
• Team-oriented with ability to interact with partners across the organization at all levels; ability to negotiate and influence peers and members of cross-functional team
• Strong listening, written and exceptional oral communication skills
• Exceptional ability to adapt to changing priorities and react with appropriate sense of urgency
• Arabic speaker preferable

What's In It For You

• Competitive Benefit Package*
• Learning & Development Opportunities
• Employee Resource Groups
• This list could vary based on location/region
• Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Job Description:

We are seeking an experienced WordPress & E-Commerce Manager to manage our WordPress website and fully coded online store. This role combines technical website management, UI/UX improvements, and social media content strategy.

You will work collaboratively with other departments and designers, so the workload is shared, and you'll have the support needed to succeed. This is an excellent opportunity for a creative and tech-savvy professional looking to make an impact in a team-oriented environment.

Responsibilities:

• Manage and update our WordPress website and custom-coded online store.
• Oversee functionality, security, and performance for both platforms.
• Implement UI/UX design enhancements to improve user experience.
• Collaborate with marketing and design teams to create social media content.
• Support and execute social media marketing strategies.
• Create graphics or work with designers to deliver engaging visuals.

Requirements:

• Minimum 3 years of proven experience managing both WordPress websites and e-commerce/online stores.
• Strong knowledge of UI/UX principles.
• Graphic design skills (Photoshop, Illustrator, Canva, or similar).
• Experience in social media content creation and management.
• Ability to collaborate effectively across departments.
• Portfolio of previous work is required.

Job Type: Full-time

Location: Riyadh

Experience Required: 3+ years (WordPress & e-commerce management)

Job Type: Full-time

Pay: From ﷼5,000.00 per month

Ability to commute/relocate:

• Riyadh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• WordPress & e-commerce management: 3 years (Required)
• Social Media Marketing: 2 years (Required)

Language:

• Arabic (Required)
• English (Required)

Location:

• Riyadh (Required)

Job Title:

E-Commerce Store Manager

Job Summary:

We are looking for a motivated and detail-oriented E-Commerce Store Manager to oversee the daily operations of our online store. The ideal candidate will be responsible for managing product listings, ensuring smooth order fulfillment, and maintaining high standards of customer service.

Key Responsibilities:

Manage daily operations of the online store to ensure efficiency and accuracy.

Add, update, and maintain product listings (images, descriptions, prices, inventory).

Monitor and follow up on customer orders from placement to delivery.

Handle and resolve customer service inquiries in a timely and professional manner.

Collaborate with internal teams (logistics, marketing, finance) to ensure smooth workflow.

Generate basic performance reports related to sales, orders, and customer feedback.

Requirements:

Bachelor's degree in Business Administration, Marketing, or related field (preferred).

1–2 years of experience in e-commerce store management or a related field.

Hands-on experience with Zid platform (mandatory).

Strong communication and organizational skills.

• Ability to multitask and work in a fast-paced environment.

Black & Grey HR is recruiting for a leading retail group in the KSA. Our client is looking to hire an
E-commerce Operations Manager
who will be responsible for managing and optimizing e-commerce operations, quick commerce, and last-mile development. This pivotal role will focus on streamlining in-store and partner-based e-commerce processes, implementing efficient SOPs, and scaling online grocery delivery and click & collect services. The Manager will drive the Q-commerce strategy by expanding into key markets, onboarding and collaborating with partners, and ensuring exceptional delivery speed and customer satisfaction. Additionally, the role will support the design and execution of scalable last-mile solutions that balance speed, cost, and customer expectations while strengthening relationships with logistics providers and internal stakeholders to improve KPIs and enhance the overall customer experience.

Key Responsibilities:

Operational Development

• Collaborate with the field team and operations team to manage and optimize e-commerce operations within stores and across strategic retail partners.

• Develop and implement standard operating procedures (SOPs) that ensure efficient picking, packing, and order fulfilment processes.

• Lead the scaling of online grocery delivery and click and collect services, ensuring seamless coordination between store operations, technology, and customer service.

Quick Commerce Expansion

• Drive the development of the quick commerce (Q-commerce) strategy and oversee its rollout in key markets.

• Identify and onboard new Q-commerce partners; work closely with existing ones to optimize infrastructure, technology, and service delivery.

• Monitor performance and customer satisfaction to ensure best-in-class delivery speed and experience.

Last Mile Development

• Design and implement scalable last-mile solutions that balance speed, cost, and customer expectations.

• Work cross-functionally to enhance delivery tracking, order accuracy, and real-time communication with customers.

• Build strategic relationships with last-mile logistics providers and internal stakeholders to improve delivery KPIs.

Requirements

• A minimum of 5 Years of experience in e-commerce operations, logistics, or last-mile delivery, preferably in the grocery or retail sectors.

• Understanding of the Middle East market and consumer behavior in the region.

• Proven ability to manage partner relationships, field operations, and cross-functional teams.

• Data-driven with excellent problem-solving and analytical skills.

• Strong leadership, communication, and project management skills.

• Fluent in English; Arabic proficiency is a strong advantage.

Black & Grey HR is recruiting for a leading retail group in the KSA. Our client is looking to hire an
E-commerce Operations Manager
who will be responsible for managing and optimizing e-commerce operations, quick commerce, and last-mile development. This pivotal role will focus on streamlining in-store and partner-based e-commerce processes, implementing efficient SOPs, and scaling online grocery delivery and click & collect services. The Manager will drive the Q-commerce strategy by expanding into key markets, onboarding and collaborating with partners, and ensuring exceptional delivery speed and customer satisfaction. Additionally, the role will support the design and execution of scalable last-mile solutions that balance speed, cost, and customer expectations while strengthening relationships with logistics providers and internal stakeholders to improve KPIs and enhance the overall customer experience.

Key Responsibilities:
Operational Development

• Collaborate with the field team and operations team to manage and optimize e-commerce operations within stores and across strategic retail partners.
• Develop and implement standard operating procedures (SOPs) that ensure efficient picking, packing, and order fulfilment processes.
• Lead the scaling of online grocery delivery and click and collect services, ensuring seamless coordination between store operations, technology, and customer service.

Quick Commerce Expansion

• Drive the development of the quick commerce (Q-commerce) strategy and oversee its rollout in key markets.
• Identify and onboard new Q-commerce partners; work closely with existing ones to optimize infrastructure, technology, and service delivery.
• Monitor performance and customer satisfaction to ensure best-in-class delivery speed and experience.

Last Mile Development

• Design and implement scalable last-mile solutions that balance speed, cost, and customer expectations.
• Work cross-functionally to enhance delivery tracking, order accuracy, and real-time communication with customers.
• Build strategic relationships with last-mile logistics providers and internal stakeholders to improve delivery KPIs.

Requirements

• A minimum of 5 Years of experience in e-commerce operations, logistics, or last-mile delivery, preferably in grocery or retail sectors.
• Understanding of the Middle East market and consumer behavior in the region.
• Proven ability to manage partner relationships, field operations, and cross-functional teams.
• Data-driven with excellent problem-solving and analytical skills.
• Strong leadership, communication, and project management skills.
• Fluent in English; Arabic proficiency is a strong advantage.

Benefits
Attractive Salary + Benefits

Essential Qualifications & Skills

• Strong understanding of trading performance, with the ability to feed insights into key directional and trade meetings to inform decisions around the promotional plan.
• Lead the execution of the promotional plan, making strategic decisions on how to best showcase promotions on the website to maximize visibility, drive sales, and increase conversion.
• Manage and guide the team to ensure all promotional activities go live accurately and on schedule, including out-of-hours and weekend checks.
• Utilize web analytics tools and collaborate closely with Commercial and Marketing teams to optimize performance.
• Monitor and evaluate the performance of key website elements to measure promotion success, making recommendations for improvements and reporting insights to managers, Heads of Department, and Directors.
• Prepare performance reports linking sales KPIs with web analytics and customer behavior insights.
• Conduct regular competitor analysis across both retail and online channels to stay informed on market trends.
• Analyze onsite search behavior to understand keyword trends and optimize product placements within search pages to improve conversion.
• Ensure an optimal user experience on a daily basis, working closely with the User Experience team for continuous improvements.

Requirements

• Minimum of 3 years' experience in E-commerce Trading & Merchandising (E-commerce experience required).
• High proficiency in MS Office with advanced knowledge of Excel.
• Proactive, positive attitude with strong problem-solving skills.
• Exceptional attention to detail and accuracy.

Overview

Leverage your strategic mindset and creativity by joining an innovative coffee and café company at Riyadh,Saudi Arabia as a E-commerce and Digital Marketing Manager to lead and develop the company's digital products (e-commerce website and café app), enhancing user experience, increasing sales, and overseeing software development in coordination with external companies.

The role includes:

• Manage the e-commerce website for selling coffee beans and coffee equipment by analyzing and improving user experience and interface design.
• Research and implement ideas from competitive and professional websites to enhance platform performance.
• Monitor website performance and analyze sales data and visitor analytics.
• Coordinate with external programming companies to implement required improvements and updates.
• Supervise digital marketing campaigns in collaboration with marketing teams.
• Propose new offers and features that increase sales and improve customer loyalty.
• Oversee the café app development including pre-order experience management through the application.
• Develop plans to activate loyalty programs such as point collection systems, offers, and rewards.
• Study popular applications like Starbucks and McDonald's to extract best practices and implementation strategies.
• Coordinate with technology companies to implement modifications and updates to digital platforms.
• Monitor performance and improve applications based on user feedback and behavior analysis.
• Collaborate with marketing, design, and customer service teams to ensure digital experience integration with overall brand identity.
• Support and implement digital marketing activities related to digital products including planning and executing digital advertising campaigns (Google Ads and Meta Ads) to increase website and app traffic and sales.
• Coordinate with marketing team to ensure advertising message consistency with user experience on digital platforms.
• Propose seasonal campaigns or offers to stimulate purchases through digital channels.
• Support SEO efforts to enhance website visibility in search results.
• Analyze digital marketing campaign results and provide recommendations to improve performance and ROI.
• Support email marketing campaigns related to the app or e-commerce store (offers, order completion reminders, or product updates).

We are looking for:

• Previous experience in digital product management or technical project management
• Good understanding of User Interface/User Experience (UI/UX) design principles
• Strong analytical skills to track and improve digital performance
• Excellent communication skills and ability to work with external teams
• Passion for coffee and general knowledge of the coffee and café market (additional advantage)
• Proficiency in digital marketing tools and platforms
• Experience in coordinating with external development companies
• Project management and multitasking abilities
• Data analysis and performance monitoring capabilities

We are seeking a highly experienced and strategic Senior E-Commerce Manager to lead and grow the digital commerce operations of our poultry company in Saudi Arabia. This role will be responsible for driving online sales performance, developing and executing the e-commerce strategy, managing platforms and partnerships, and ensuring a seamless digital customer experience across B2C and B2B channels.

Key Responsibilities:

E-Commerce Strategy & Planning

• Develop and execute the long-term e-commerce roadmap aligned with business objectives.
• Identify digital trends, customer behaviors, and opportunities specific to the poultry and food industry in KSA and GCC.

Platform Management

• Oversee the performance and optimization of owned e-commerce platforms (website, app).
• Manage relationships with 3rd-party marketplaces (e.g., Noon, Amazon, Carrefour, etc.).
• Coordinate with IT and digital teams for UX/UI improvements and backend systems integration (ERP, CRM, payment gateways).

Sales & Marketing

• Drive online sales growth through pricing strategies, promotions, SEO/SEM, digital marketing, and customer acquisition campaigns.
• Work closely with the marketing team to align online brand positioning, content, and social media campaigns.

Logistics & Fulfillment

• Collaborate with supply chain and operations teams to ensure reliable product availability, timely delivery, and cold chain integrity.
• Improve last-mile delivery performance, particularly for fresh poultry and frozen goods.

Analytics & Reporting

• Monitor KPIs such as conversion rate, average order value, cart abandonment, CAC, and CLTV.
• Generate regular performance reports and use data insights to drive continuous improvement.

Team Leadership

• Lead and mentor the e-commerce team, including digital marketers, platform managers, and customer service staff.
• Coordinate with cross-functional teams (production, sales, IT, logistics) to ensure unified execution.

Qualifications:

• Bachelor's degree in business administration, Marketing, E-Commerce, or related field. MBA is a plus.
• 8–12 years of experience in e-commerce, with at least 3–5 years in a leadership role.
• Experience in FMCG, poultry, meat, or perishable goods industries preferred.
• Proven track record in scaling online sales and managing digital channels in Saudi Arabia or GCC.
• Strong knowledge of e-commerce platforms, analytics tools (e.g., Google Analytics, Shopify, Magento), and digital marketing strategies.
• Excellent leadership, analytical, and communication skills.
• Fluent in English; Arabic is an advantage
  .

Preferred Attributes:

• Deep understanding of Saudi consumer behavior and logistics infrastructure.
• Familiarity with regulatory and food safety standards in the Kingdom.
• Ability to thrive in a fast-paced, high-growth environment.

Job Overview:

The Product Manager, Quick Commerce & Fresh Food is responsible for defining and improving Starlinks' quick commerce and fresh food product portfolio of logistics and transportation services, serving aggregators, distributors, retailers, and Horeca partners. The role focuses on defining the right service mix, customer experience standards, and cross-functional readiness to support growth in the vertical.

Job Responsibilities:

Product Strategy & Commercial Ownership:

• Develop and maintain the product roadmap for food and Q-commerce services.
• Support revenue growth and profitability through differentiated offerings.
• Align services with emerging industry and consumer trends, while aligning with company strategy and business priorities

Cross-Functional Collaboration:

• Work closely with operations to align customer and market needs with existing capabilities, while identifying and addressing service gaps.
• Partner with Finance on costing, pricing, and margin visibility.
• Support the Commercial teams with product value propositions, service narratives, and collateral tailored to the portfolio and its customers.

Service Catalogue & Customer Value:

• Maintain a clear catalogue of automotive logistics solutions.
• Identify opportunities to enhance or expand service categories.
• Ensure compliance with industry standards and customer expectations.

Digital Integration & Tech Enablement:

• Define tech and integration requirements based on customer and market needs.
• Prioritize digital capabilities that enable scalability, visibility, and customer value.
• Collaborate with Tech teams to ensure solutions align with the product roadmap.

Customer Experience & Differentiation:

• Define customer experience standards for the vertical in line with brand and market expectations.
• Identify and prioritize gaps in service experience to inform roadmap decisions.
• Benchmark Starlinks' offerings against industry best practices and translate them into differentiated offerings.

Data, Analysis & Performance:

• Track performance metrics such as SLA adherence and utilization.
• Use insights to recommend service improvements.
• Contribute to business cases for investment decisions.

Job Requirements:

• Bachelor's degree in supply chain, Business, E-commerce, or related field.
• Minimum 5–7 years in product, operations, or commercial roles within Q-commerce, fresh food, or last-mile logistics.

Behavioral competencies:

• Ethical Practice
• Communication
• Health, Safety and Environment
• Accountability
• Proactiveness
• Collaboration
• Technology Advocacy

Technical Competencies:

• Q-Commerce & Fresh Food Logistics Product Development
• Temperature-Controlled Fulfillment Strategy
• Costing & Pricing Strategy
• Digital Integration & Tech Enablement
• Service Catalogue Management
• Customer Experience Design
• Data Analysis & Performance Tracking