223 E Commerce jobs in Saudi Arabia

Alkaffary Group is on the lookout for an experienced and innovative E-Commerce Manager to lead our online sales strategy and drive the growth of our e-commerce platform. In this role, you will be responsible for developing and executing comprehensive e-commerce strategies to enhance customer experience, increase online sales, and manage product selection. You will collaborate closely with marketing, logistics, and IT teams to optimize the e-commerce website and successfully implement promotional campaigns. If you're passionate about e-commerce and want to help shape the online presence of a thriving company, Alkaffary Group is the place for you

Responsibilities:

• Establish Standards and Best Practices:

• Develop systems, standards, and best practices for new product listings, content creation, distribution, and maintenance.

• Provide support across digital marketing areas, including PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.

• Identify best practices for SEO related to inventory, pre-orders, and pricing strategies.

• Performance Analysis and Sales Monitoring:

• Track product sales changes using web analytics tools (e.g., Google Analytics) and Excel (pivot tables, VLOOKUP) for organized reporting.

• Oversee key operational tasks, including stock management, category updates, and handling product returns.

• Collaborate closely with merchandising, operations, and customer service teams to enhance efficiencies, trade activities, and customer experience.

• Product Management and Promotional Activities:

• Manage product uploads, build new categories, update product details, and execute promotional campaigns.

• Play an active role in User Acceptance Testing (UAT) for development projects and conduct regular site checks to ensure accuracy at all times.

• Coordinate daily e-commerce marketplace activities such as product uploads, performance reporting, and stock transfers.

• Reporting and Data Insights:

• Prepare reports on e-commerce trade performance, including key performance indicators (KPIs), provide data-driven insights, and conduct in-depth analysis to understand shopping behaviors and trends.

• Participate in the ongoing development and improvement of the website to enhance user experience and site performance.

Requirements

• • Minimum of 5 years of experience in a retail-focused organization, with at least 3 years in digital or e-commerce roles. Hands-on experience with e-commerce platforms like Shopify, Zid, and Salla, including product management, promotions, and store optimization, preferably within a company that operates both offline retail and online sales channels.
• Proficient in using analytical tools such as GA4, Clarity, or Hotjar to assess performance and identify areas for improvement and innovation.
• Strong understanding of e-commerce user experience (UX), content development projects, and user interaction across digital platforms.
• Excellent data analysis skills with the ability to define and track commercial objectives, sales targets, and conversion funnels.
• Advanced Excel skills and good familiarity with web design basics, with a keen eye for detail and consistency.
• Experience managing cross-functional workflows using task/project management tools such as ClickUp, Asana, or Notion, with the ability to coordinate across marketing, operations, and logistics.
• Solid understanding of payment workflows (e.g., Tamara, Tabby, Mada, COD) and ability to collaborate with finance and accounting teams for reconciliation.
• Proven ability to manage order fulfillment, returns, inventory tracking, and ensure smooth operational execution.
• Strong digital background with hands-on experience in performance marketing, online sales optimization, and digital product positioning.

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Performance and Vendor Management

• Set performance targets and drive accountability across teams to meet key operational KPIs including vendor reliability, availability, and compliance.
• Own the performance dashboard and reporting rhythm to ensure transparency and data-driven action.
• Drive partner/vendor experience to enhance their performance and satisfaction.
• Employ data-driven decision-making to develop, test, and implement performance enhancements based on market insights and vendor feedback.
• Develop tools for identifying and bridging operational gaps.
• Stay updated on local and global benchmarks for vendor performance metrics.
• Lead performance reviews with senior stakeholders and translate insights into action plans.

Project and Stakeholder Management

• Direct cross-functional initiatives with product, logistics, and operations to resolve vendor pain points and streamline fulfillment processes.
• Own end-to-end program management for new operational rollouts or process changes within Q-Commerce.
• Prepare stakeholders for upcoming changes by offering necessary training, workshops, and communications.
• Review and address change-related issues to foster a vibrant work environment and maintain morale.
• Lead initiatives to improve vendor metrics such as reliability, availability, and overall seamless experiences.
• Innovate and develop processes that scale operations effectively, boosting growth and conversion rates.
• Establish and maintain strong relationships with key internal and external stakeholders.
• Act as a key decision-maker and liaison with local and international stakeholders to ensure alignment and cooperation.
• Influence key internal and external partners, ensuring the achievement of performance metrics that contribute to high NPS and low contact rates.

Governance and Resilience

• Document and implement policies, procedures, and processes to enhance efficiency and effectiveness.
• Monitor compliance with mandatory policies and ensure adherence to ethical standards.
• Ensure operational excellence by enforcing procedural and operational compliance across the division.
• Drive operational governance by setting standard operating procedures and ensuring adoption across all relevant teams.
• Ensure risk controls and business continuity plans are embedded into vendor ops processes.
• Own budget planning for vendor operations initiatives, including staffing, picker ramp-up, and cost-per-order optimization strategies.

People Management

• Build leadership bench strength by mentoring emerging leaders and driving succession planning.
• Promote a high-performance culture through structured development plans and robust performance management.
• Set clear performance objectives, provide necessary resources, and evaluate direct reports regularly while offering constructive feedback.
• Participate actively in the recruitment and selection of key talents for the operation function.
• Provide leadership by clearly defining roles, prioritizing tasks, assigning responsibilities, and overseeing workflow.
• Encourage and facilitate team engagement in improvement, innovation, and knowledge-sharing initiatives.

Qualifications / Requirements

Knowledge and Experience

• Proficiency in quality management, data analysis, and problem-solving and Excel.
• 4-6 years of progressive experience in operations, fulfillment, or program management, including leading teams and owning performance outcomes.
• Preferred: 2-3 years of experience in warehouse/fulfillment center management, particularly in supervising pickers.
• Excellent English communication skills, both written and spoken.
• Hands-on mentality and logical thinking skills.
• Experience in managing cross-functional initiatives and delivering business impact through operational excellence.
• Knowledge in using SQL / Big Query / Tableau / Google Studio is preferred.
• Experience in a high-growth technology-based environment or start-up environment.
• Excellent oral and written communication skills to senior leadership.

Education and Certifications

• Bachelor’s Degree in Industrial Engineering, Operations Management, Project management, or a relevant field.

• Not Applicable

• Full-time

• Other

• Technology, Information and Internet

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Position Purpose

The E-commerce Brand Manager is responsible for driving brand visibility, growth, and profitability of assigned FMCG brands across digital and online channels. This role ensures that the company's products achieve strong positioning, optimized digital shelf presence, and competitive advantage on e-commerce platforms, while aligning with overall brand and distribution strategy.

Key Responsibilities

1. Brand & E-commerce Strategy

• Develop and execute the
  e-commerce brand strategy
  in line with overall marketing and sales objectives of the assigned brand.
• Manage brand presence across online marketplaces (Amazon, Noon, etc.) and direct-to-consumer (D2C) channels.
• Conduct regular
  market analysis
  to identify e-commerce growth opportunities, trends, and competitors' digital activities.

2. Online Channel Management

• Ensure strong
  digital shelf management
  : product listings, content, imagery, keywords, ratings & reviews.
• Partner with e-retailers to drive
  visibility campaigns, promotions, and banner placements
  .
• Optimize
  pricing, pack sizes, and bundles
  to maximize sales across online channels.

3. Content & Brand Activation

• Develop and manage
  brand content strategy
  (product descriptions, lifestyle images, videos, brand pages).
• Collaborate with creative agencies for
  digital campaigns, influencer collaborations, and social commerce initiatives
  .
• Ensure brand guidelines and messaging consistency across all e-commerce touchpoints.

4. Sales & Performance Management

• Monitor and analyze
  e-commerce KPIs
  (sales, conversion rate, share of search, share of digital shelf, return on ad spend).
• Work with sales and supply chain teams to ensure
  product availability, stock forecasting, and promotions execution
  .
• Drive
  monthly/quarterly business reviews
  with e-commerce partners to track performance vs. targets.

5. Cross-Functional Collaboration

• Work with trade marketing and key account teams to align
  online promotions with offline activations
  .
• Partner with supply chain to ensure
  smooth fulfillment, order management, and inventory accuracy
  .
• Collaborate with finance for budget tracking, pricing strategy, and profitability management.

6. Data & Insights

• Conduct
  consumer behavior analysis
  across digital platforms to refine targeting and brand strategy.
• Generate insights on
  basket size, frequency of purchase, cross-category shopping behaviors
  .
• Leverage data to recommend
  new product launches, channel-specific SKUs, and innovation opportunities
  .

Key Performance Indicators (KPIs)

• E-commerce
  sales growth
  (value & volume) of assigned brands.
• Market share
  in online FMCG categories.
• Share of digital shelf
  vs. competitors.
• Conversion rate
  & product detail page optimization.
• Return on investment (ROI)
  for digital campaigns and trade spends.
• Customer ratings & reviews
  improvement.

Qualifications & Experience

• Bachelor's degree in
  Marketing, Business Administration, E-commerce, or related field
  . Master's degree is a plus.
• 5–7 years of experience
  in brand management, e-commerce, or digital marketing (preferably FMCG).
• Proven track record in managing brands on
  major online marketplaces and D2C platforms
  .
• Strong understanding of
  FMCG dynamics, distribution channels, and consumer trends
  .
• Experience in
  digital media planning, SEO/SEM, and performance marketing
  is highly desirable.

Skills & Competencies

• Commercial acumen
  with strong P&L management skills.
• Excellent
  negotiation and stakeholder management
  abilities.
• Strong
  analytical and data-driven decision-making
  skills.
• Knowledge of
  e-commerce analytics tools
  (Google Analytics, Power BI, e-retailer dashboards).
• Creativity in
  digital content and campaign development
  .
• Strong project management and multitasking abilities.
• Ability to work cross-functionally in a
  fast-paced FMCG environment
  .

Essential Qualifications & Skills

• Strong understanding of trading performance, with the ability to feed insights into key directional and trade meetings to inform decisions around the promotional plan.
• Lead the execution of the promotional plan, making strategic decisions on how to best showcase promotions on the website to maximize visibility, drive sales, and increase conversion.
• Manage and guide the team to ensure all promotional activities go live accurately and on schedule, including out-of-hours and weekend checks.
• Utilize web analytics tools and collaborate closely with Commercial and Marketing teams to optimize performance.
• Monitor and evaluate the performance of key website elements to measure promotion success, making recommendations for improvements and reporting insights to managers, Heads of Department, and Directors.
• Prepare performance reports linking sales KPIs with web analytics and customer behavior insights.
• Conduct regular competitor analysis across both retail and online channels to stay informed on market trends.
• Analyze onsite search behavior to understand keyword trends and optimize product placements within search pages to improve conversion.
• Ensure an optimal user experience on a daily basis, working closely with the User Experience team for continuous improvements.

Requirements

• Minimum of 3 years' experience in E-commerce Trading & Merchandising (E-commerce experience required).
• High proficiency in MS Office with advanced knowledge of Excel.
• Proactive, positive attitude with strong problem-solving skills.
• Exceptional attention to detail and accuracy.

Key Accountability Areas

Vendor Performance

• Set performance targets and drive accountability across teams to meet key operational KPIs including vendor reliability, availability, and compliance.
• Own the performance dashboard and reporting rhythm to ensure transparency and data-driven action.
• Drive partner/vendor experience to enhance their performance and satisfaction.
• Employ data-driven decision-making to develop, test, and implement performance enhancements based on market insights and vendor feedback.
• Develop tools for identifying and bridging operational gaps.
• Stay updated on local and global benchmarks for vendor performance metrics.
• Lead performance reviews with senior stakeholders and translate insights into action plans.

Project and Stakeholder Management

• Direct cross-functional initiatives with product, logistics, and operations to resolve vendor pain points and streamline fulfillment processes.
• Own end-to-end program management for new operational rollouts or process changes within Q-Commerce.
• Prepare stakeholders for upcoming changes by offering necessary training, workshops, and communications.
• Review and address change-related issues to foster a vibrant work environment and maintain morale.
• Lead initiatives to improve vendor metrics such as reliability, availability, and overall seamless experiences.
• Innovate and develop processes that scale operations effectively, boosting growth and conversion rates.
• Establish and maintain strong relationships with key internal and external stakeholders.
• Act as a key decision-maker and liaison with local and international stakeholders to ensure alignment and cooperation.
• Influence key internal and external partners, ensuring the achievement of performance metrics that contribute to high NPS and low contact rates.

Governance and Resilience

• Document and implement policies, procedures, and processes to enhance efficiency and effectiveness.
• Monitor compliance with mandatory policies and ensure adherence to ethical standards.
• Ensure operational excellence by enforcing procedural and operational compliance across the division.
• Drive operational governance by setting standard operating procedures and ensuring adoption across all relevant teams.
• Ensure risk controls and business continuity plans are embedded into vendor ops processes Budget Utilization.
• Own budget planning for vendor operations initiatives, including staffing, picker ramp-up, and cost-per-order optimization strategies.

People Management

• Build leadership bench strength by mentoring emerging leaders and driving succession planning.
• Promote a high-performance culture through structured development plans and robust performance management.
• Set clear performance objectives, provide necessary resources, and evaluate direct reports regularly while offering constructive feedback.
• Participate actively in the recruitment and selection of key talents for the operation function.
• Provide leadership by clearly defining roles, prioritizing tasks, assigning responsibilities, and overseeing workflow.
• Encourage and facilitate team engagement in improvement, innovation, and knowledge-sharing initiatives.

QUALIFICATIONS/REQUIREMENTS

Knowledge and Experience

• Proficiency in quality management, data analysis, and problem-solving and Excel.
• 4-6 years of progressive experience in operations, fulfillment, or program management, including leading teams and owning performance outcomes.
• Preferred: 2-3 years of experience in warehouse/fulfillment center management, particularly in supervising pickers.
• Excellent English communication skills, both written and spoken.
• Hands-on mentality and logical thinking skills.
• Experience in managing cross-functional initiatives and delivering business impact through operational excellence.
• Knowledge in using SQL / Big Query / Tableau / Google Studio is preferred.
• Experience in a high-growth technology-based environment or start-up environment.
• Excellent oral and written communication skills to senior leadership.

Education and Certifications

• Bachelor's Degree in Industrial Engineering, Operations Management, Project management, or a relevant field.

Job Title:

E-Commerce Store Manager

Job Summary:

We are looking for a motivated and detail-oriented E-Commerce Store Manager to oversee the daily operations of our online store. The ideal candidate will be responsible for managing product listings, ensuring smooth order fulfillment, and maintaining high standards of customer service.

Key Responsibilities:

Manage daily operations of the online store to ensure efficiency and accuracy.

Add, update, and maintain product listings (images, descriptions, prices, inventory).

Monitor and follow up on customer orders from placement to delivery.

Handle and resolve customer service inquiries in a timely and professional manner.

Collaborate with internal teams (logistics, marketing, finance) to ensure smooth workflow.

Generate basic performance reports related to sales, orders, and customer feedback.

Requirements:

Bachelor's degree in Business Administration, Marketing, or related field (preferred).

1–2 years of experience in e-commerce store management or a related field.

Hands-on experience with Zid platform (mandatory).

Strong communication and organizational skills.

• Ability to multitask and work in a fast-paced environment.

Leverage your expertise and join a pioneering team in the retail industry, focused on delivering top-tier analytics and data solutions.

The Digital Marketing Manager will be responsible for leading the digital strategy across all online channels. This role will focus on strengthening brand presence, enhancing customer engagement, and driving online sales through performance marketing, content, and digital innovation.

• Develop and implement digital marketing strategies to increase brand awareness and drive traffic to the website.
• Manage and optimize digital campaigns across various platforms.
• Analyze and report on performance metrics to gauge the effectiveness of marketing initiatives.
• Collaborate with content creators to produce engaging and relevant content for different digital channels.
• Stay updated with the latest digital marketing trends and tools.
• Manage budgets for digital marketing campaigns and ensure maximum ROI.
• Oversee the company's social media presence and engage with the online community.
• Work closely with sales and product teams to align marketing strategies with business goals.

Knowledge, Skills, and Experience:

• Bachelor's degree in Marketing, Business, or a related field.
• 3-5 years of experience in digital marketing or a related role.
• Proficiency in digital marketing tools (e.g., Google Analytics, AdWords, social media platforms).
• Strong analytical skills and data-driven thinking.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Join to apply for the E-Commerce Technical Project Manager - Adobe Commerce Cloud (TPM001) role at Foreground.

Join to apply for the E-Commerce Technical Project Manager - Adobe Commerce Cloud (TPM001) role at Foreground.

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Foreground is partnering with a leading retail group in KSA to appoint a Technical Project Manager for a major e-commerce transformation. This role offers the opportunity to lead the end-to-end implementation of Adobe Commerce Cloud, integrated with SAP ERP and multiple third-party systems, as part of a dynamic, high-impact team based in Riyadh.

About the Role:

The Technical Project Manager will serve as the in-house lead for a complex Adobe Commerce Cloud implementation, ensuring seamless coordination between internal stakeholders, external vendors, and the appointed system integrator. This position reports directly to the Chief E-commerce Officer and sits within the IT Department.

Key Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with business stakeholders
• Develop and maintain detailed project plans, timelines, and resource allocations
• Act as the primary liaison between internal departments (eCommerce, IT, Finance, Operations) and external partners
• Manage relationships with system integrators and third-party vendors, ensuring contractual obligations and performance standards are met
• Oversee the integration of Adobe Commerce Cloud with SAP ERP and other business-critical systems
• Ensure data flows, APIs, and middleware are designed and implemented to best practice standards
• Collaborate with IT teams to ensure infrastructure and security compliance
• Identify project risks, develop mitigation strategies, and resolve issues to ensure timely, quality delivery
• Coordinate User Acceptance Testing (UAT) and validate system integrations for data accuracy
• Maintain comprehensive project documentation and provide regular progress reports to senior leadership
  
  
  

• Bachelors degree in Computer Science, Information Systems, or related field
• 5+ years of technical project management experience, ideally within eCommerce or ERP implementation environments
• Proven experience with Adobe Commerce (Magento), SAP ERP, and third-party integrations
• Strong understanding of APIs, middleware, and cloud-based platforms
• Excellent communication, leadership, and stakeholder management skills
• PMP, Agile, or Scrum certification is an advantage
  
  
  

• Experience managing system integrators and outsourced technology projects
• Familiarity with delivery and order management systems
• Knowledge of payment gateway integrations and compliance standards (e.g., PCI-DSS)
• Ability to translate business requirements into technical solutions
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Business Consulting and Services

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Foreground is partnering with a leading retail group in KSA to appoint a Technical Project Manager for a major e-commerce transformation. This role offers the opportunity to lead the end-to-end implementation of Adobe Commerce Cloud, integrated with SAP ERP and multiple third-party systems, as part of a dynamic, high-impact team based in Riyadh.

About the Role:

The Technical Project Manager will serve as the in-house lead for a complex Adobe Commerce Cloud implementation, ensuring seamless coordination between internal stakeholders, external vendors, and the appointed system integrator. This position reports directly to the Chief E-commerce Officer and sits within the IT Department.

Key Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with business stakeholders
• Develop and maintain detailed project plans, timelines, and resource allocations
• Act as the primary liaison between internal departments (eCommerce, IT, Finance, Operations) and external partners
• Manage relationships with system integrators and third-party vendors, ensuring contractual obligations and performance standards are met
• Oversee the integration of Adobe Commerce Cloud with SAP ERP and other business-critical systems
• Ensure data flows, APIs, and middleware are designed and implemented to best practice standards
• Collaborate with IT teams to ensure infrastructure and security compliance
• Identify project risks, develop mitigation strategies, and resolve issues to ensure timely, quality delivery
• Coordinate User Acceptance Testing (UAT) and validate system integrations for data accuracy
• Maintain comprehensive project documentation and provide regular progress reports to senior leadership

Requirements:

• Bachelors degree in Computer Science, Information Systems, or related field
• 5+ years of technical project management experience, ideally within eCommerce or ERP implementation environments
• Proven experience with Adobe Commerce (Magento), SAP ERP, and third-party integrations
• Strong understanding of APIs, middleware, and cloud-based platforms
• Excellent communication, leadership, and stakeholder management skills
• PMP, Agile, or Scrum certification is an advantage

Preferred Skills:

• Experience managing system integrators and outsourced technology projects
• Familiarity with delivery and order management systems
• Knowledge of payment gateway integrations and compliance standards (e.g., PCI-DSS)
• Ability to translate business requirements into technical solutions