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110 Dispatcher jobs in Saudi Arabia

Dispatcher - Customer Service

SAR48000 - SAR72000 Y Intelligent iOud Co.

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Job Description

  • Coordinates and schedules shipments, deliveries, and pick-ups with customers and drivers
  • Communicates with customers via phone, email, or messaging platforms to address service requests, complaints, and inquiries
  • Monitors real-time location of drivers and vehicles to ensure timely deliveries
  • Uses transportation management systems (TMS) and dispatch software to input, track, and update order statuses
  • Resolves delivery delays, route changes, or service disruptions promptly
  • Provides clear instructions to drivers regarding routes, schedules, and customer requirements
  • Maintains accurate records of customer interactions, transport orders, and driver logs
  • Assists in planning efficient routes based on traffic, weather, and delivery windows
  • Ensures compliance with transportation regulations and company policies
  • Coordinates with warehouse staff for loading schedules and inventory availability
  • Updates customers proactively regarding delays, ETAs, or changes to their service
  • Escalates complex customer issues to supervisors or relevant departments when necessary
  • Works under time pressure, especially during peak hours or service disruptions
  • Prioritizes service requests based on urgency, location, and resource availability
  • Analyzes delivery trends and service metrics to identify recurring issues or areas for improvement
  • Engages in shift handovers to ensure smooth transition and communication across teams
  • Manages documentation such as bills of lading, PODs (proof of delivery), and service agreements
  • Supports after-hours or emergency dispatch operations as needed
  • Builds strong working relationships with internal departments like sales, operations, and fleet management
  • Provides feedback from customers to improve service processes and customer satisfaction

Job Type: Full-time

Pay: ﷼3, ﷼6,000.00 per month

Application Question(s):

  • What's your salary expectation?

Experience:

  • Dispatcher in Logistics : 1 year (Preferred)

Location:

  • Jeddah (Preferred)
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Dispatcher

SAR90000 - SAR120000 Y Access Partners

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Job Description

CANDIDATE MUST HAVE MINUMUM 07 TO 08 PLUS YEARS OF EXPERIENCE IN FOOD & BEVERAGES INDUSTRIES.

MUST KNOWLEDGE A DISPATCHER'S JOB IS TO SERVE AS A VITAL COMMUNICATION LINK, COORDINATING AND ASSIGNING PERSONNEL OR VEHICLES FOR TIMELY SERVICE OR DELIVERY

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Dispatcher

SAR40000 - SAR60000 Y Alsaif Express

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Job Description

Company Description

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Role Description

This is a full-time on-site role for a Dispatcher, located in Dammam. The Dispatcher will be responsible for coordinating and scheduling transportation services, assigning drivers, and ensuring timely deliveries. They will monitor the status of drivers and vehicles, handle communication with customers and drivers, and maintain accurate records of dispatch activities. The Dispatcher will also work to resolve issues related to delays, emergencies, and service disruptions to ensure efficient operations.

Qualifications

  • Proficiency in coordinating, scheduling, and dispatching transportation services
  • Strong communication skills for interacting with drivers and customers
  • Ability to handle records management and maintain accurate documentation
  • Problem-solving skills to address delays, emergencies, and service disruptions
  • Knowledge of transportation regulations and industry standards
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Experience in the logistics or transportation industry is a plus
  • Bachelor's degree in Logistics, Supply Chain Management, or related field is preferred but not required
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Dispatcher

SAR40000 - SAR60000 Y Alsaif Express

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Job Description

Company Description

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Role Description

This is a full-time on-site role for a Dispatcher located Accross Saudi Arabia. The Dispatcher will be responsible for coordinating and managing the scheduling of drivers and vehicles to deliver goods efficiently. Daily tasks include monitoring deliveries, managing driver schedules, updating customers on delivery status, and ensuring compliance with safety regulations. The Dispatcher will also need to handle logistics-related issues that arise and maintain accurate records of transportation activities.

Qualifications

  • Strong organizational and multitasking skills to manage driver schedules and deliveries effectively
  • Excellent communication skills for interacting with drivers and customers
  • Proficiency in using logistics and scheduling software tools
  • Problem-solving skills for addressing logistics issues and ensuring timely deliveries
  • Understanding of transportation regulations and safety standards
  • Experience in logistics, dispatch, transportation, or a related field is a plus
  • Ability to work effectively in a fast-paced environment and handle stress
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Materials Dispatcher

SAR30000 - SAR60000 Y Sika Corporation

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Job Description

Company Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika's around 33,000 employees generated annual sales of CHF 11.76 billion.

Job Description

Job Purpose

The Material Dispatcher is responsible for coordinating the movement of raw materials, packaging, and finished goods within the Warehouse. This role ensures timely and accurate dispatching of materials to support production, customer deliveries, and overall warehouse efficiency in line with Sika's standards.

Key Responsibilities

  • Coordinate daily material dispatch activities in line with production and delivery schedules.
  • Ensure accurate picking, packing, and staging of materials for internal use and customer shipments.
  • Prepare and verify dispatch documents (delivery notes, invoices, shipping lists) in compliance with company policies.
  • Monitor stock movements and collaborate with the warehouse team to avoid shortages or delays.
  • Maintain real-time records of dispatched and received materials in SAP/ERP systems.
  • Communicate with logistics providers, drivers, and internal teams to ensure smooth loading and timely deliveries.
  • Enforce safety, housekeeping, and compliance standards during material handling and dispatching.
  • Support inventory cycle counts and contribute to continuous improvement of warehouse processes.

Qualifications

Qualifications & Experience

  • High school diploma or diploma in logistics, supply chain, or a related field (Bachelor's degree preferred).
  • 2–4 years' experience in warehouse dispatching, logistics, or materials handling.
  • Knowledge of ERP/WMS systems (SAP experience preferred).
  • Familiarity with dispatch documentation and warehouse safety standards.
  • Strong organizational, communication, and time-management skills.
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Flight Dispatcher

SAR80000 - SAR120000 Y Samana Special Mission

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Job Description

Aircraft Dispatcher:

1. Reporting

The Dispatcher will report directly to the Project Manager and/or Manager Flight Operations.

2. Flight Planning

  • As per the monthly schedule, obtain the routing from the PIC and prepare the official flight plan form.
  • Obtain the fuel requirements from the PIC.
  • Obtain the alternate airports from the PIC.
  • Prepare the Weight & Balance (W&B) for the flight(s) scheduled for the day.

3. Weather Analysis

  • Review and continuously monitor weather conditions at departure, en route, and destination airports.
  • Brief the crew with updated weather information prior to departure.

4. Handling Services Coordination

  • Arrange handling services with Jet Aviation (domestic flights) and provide the flight plan to be filed.
  • Arrange handling services with JetEx and Universal (international flights).
  • Arrange fuel releases where necessary with contracted fuel suppliers.

5. Flight Following

  • Track flights in real time.
  • Monitor any conditions that may impact the flight (e.g., weather, airport delays, airspace restrictions).

6. Communication

  • Coordinate with maintenance and operations regarding aircraft assignment for each flight.
  • Liaise with pilots, ground operations, and maintenance teams.
  • Coordinate with handling agents (domestic & international) for any ground services requested by maintenance.
  • Relay updated information to the flight crew before departure.

7. Emergency Handling

  • Assist in managing emergency handling services in the event of diversions (domestic and international).
  • Support emergency response procedures as required.

8. Regulatory Compliance

  • Ensure all operations comply with GACAR Part 133 dispatch requirements as specified in the General Operations Manual (GOM).

9. Delay and Disruption Management

  • Assist with re-routing and rescheduling during delays or cancellations.
  • Communicate changes with all departments involved.

10. Pre-Flight Documentation & Handling Arrangements

  • Prepare flight plans for the day.
  • Prepare W&B for all scheduled flights.
  • Prepare the Flight Release for the day.
  • Prepare NOTAMs and weather packages for the day's flights.
  • Arrange for fuel releases with APSCO (domestic) and World Fuel (international).
  • Request handling services with Jet Aviation (domestic) and with JetEx/Universal (international).
  • Ensure all documents are handed over to the crew prior to departure.

11. Post-Flight Documentation

File the following documents after each flight:

  • Copy of the flight plan
  • Copy of the flight release
  • Copy of the W&B
  • Copy of the NOTAMs
  • Copy of the Weather briefing package
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Service Dispatcher

SAR80000 - SAR120000 Y Globinet Solutions

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Job Description

Company Description

GlobiNet Solutions is a leader in business consulting and technology services, committed to delivering innovation. Collaborating closely with clients, GlobiNet Solutions helps realize their vision through its extensive industry expertise. They have a proven record in consulting and possess the necessary people, skills, alliances, and technologies to meet client needs.

Role Description

This is a full-time, on-site role located in Riyadh, Saudi Arabia, for a Service Dispatcher. The Service Dispatcher will be responsible for coordinating and dispatching service requests in Telecom , ensuring customer satisfaction through effective communication, managing phone calls with appropriate etiquette, and maintaining accurate records of service requests and resolutions.

Qualifications

  • Phone Etiquette, Dispatching skills
  • Strong Communication and Customer Service skills
  • Commitment to maintaining high levels of Customer Satisfaction
  • Excellent organizational and time-management skills
  • Ability to work in a fast-paced environment
  • Previous experience in a similar role is a plus
  • Knowledge of STC telecom network procedures.
  • Knowledge of Data centers and Exchanges.
  • willing to work on shifts 24/7
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Transport Coordinator And Dispatcher

SAR40000 - SAR60000 Y Abdul Aziz Sulaiman Al-Qashami & Partner Co.

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Job Description

Company Description

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Role Description

This is a full-time on-site role located in Riyadh for a Transport Coordinator and Dispatcher. The Transport Coordinator and Dispatcher will be responsible for managing transportation schedules, coordinating shipments, communicating with drivers, ensuring proper vehicle maintenance, and addressing any logistical issues. The role also involves tracking delivery progress, optimizing routes, maintaining records, and ensuring compliance with transportation regulations and company policies.

Qualifications

  • Experience in logistics management and transportation coordination
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Knowledge of transportation regulations and compliance requirements
  • Proficiency in using transportation management software and related tools
  • Ability to work well under pressure and in a fast-paced environment
  • Problem-solving skills and attention to detail
  • Relevant certifications or qualifications in logistics or transportation management are a plus
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Alarm Room Operator/Fire Dispatcher

SAR40000 - SAR60000 Y Serco

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Job Description

Alarm Room Operator - Fire & Rescue - (Saudi National)
Make a difference every day
Closing Date : 15/Oct/2025

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

The purpose of the Alarm Room Operator is to conduct test and monitor efficiencies for emergency alarms. Suitable candidates will effectively manage their time, resources and relationships to ensure that work is completed efficiently.

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication.

This role is part of the Fire and Rescue Services team and will be based in the West Coast in Saudi Arabia.

Key Accountabilities

  • Support the Talent and Colleague Experience team in all projects and deliverables. Man the alarm control room in the fire station on a shift basis and dispatch fire vehicles/ equipment as required to cope with all reported emergencies/ alarms.
  • Continuously monitor the incoming signals and information concerning fire, emergency, and tests that originate from the Airport Operations Center, Air traffic Control Tower and the Airport buildings fire alarm and detection systems.
  • Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.
  • Identifies innovative ideas and solutions for everyday work problems that contribute to on-going continuous improvement, and which add value to the customer.
  • Remains calm in uncertain or challenging situations and consistently behaves in a manner that is acceptable to others.

Specific Requirements

  • Experience within a similar alarm room position
  • Currently based in KSA with ID card or transferrable iqama
  • Qualified in NFPA Telecommunications level I and II ( or willingness to obtain)
  • Qualified in NFPA Hazardous Materials Awareness (or willingness to obtain)

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

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Alarm Room Operator/Fire Dispatcher

SAR30000 - SAR60000 Y Serco

Posted today

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Job Description

Alarm Room Operator - Airport Fire & Rescue - (Saudi National)

Make a difference every day

Closing Date : 09/Sep/2025

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

The purpose of the Alarm Room Operator is to conduct test and monitor efficiencies for emergency alarms. Suitable candidates will effectively manage their time, resources and relationships to ensure that work is completed efficiently.

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication.

This role is part of the Fire and Rescue Services team and will be based in the West Coast in Saudi Arabia.

Key Accountabilities

  • Support the Talent and Colleague Experience team in all projects and deliverables.
  • Man the alarm control room in the fire station on a shift basis and dispatch fire vehicles/ equipment as required to cope with all reported emergencies/ alarms.
  • Continuously monitor the incoming signals and information concerning fire, emergency, and tests that originate from the Airport Operations Center, Air traffic
  • Control Tower and the Airport buildings fire alarm and detection systems.
  • Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.
  • Identifies innovative ideas and solutions for everyday work problems that contribute to on-going continuous improvement, and which add value to the customer.
  • Remains calm in uncertain or challenging situations and consistently behaves in a manner that is acceptable to others.

Specific Requirements

  • Experience within a similar alarm room position
  • Currently based in KSA with ID card or transferrable iqama
  • Qualified in NFPA Telecommunications level I and II ( or willingness to obtain)
  • Qualified in NFPA Hazardous Materials Awareness (or willingness to obtain)

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

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