1 Dispatch Coordinator jobs in Saudi Arabia
Dispatch Coordinator
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Job Description
Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
Job title:
Dispatch Coordinator
About Us
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
The Role
As the Dispatch Coordinator, you will be responsible for overseeing the logistics of guest transportation and ensuring timely and efficient service. This role requires strong organizational skills, attention to detail, and a commitment to delivering an exceptional experience for hotel guests.
Key Areas of Responsibilities
- Transportation Management: Coordinate all aspects of guest transportation, including arrival and departure schedules.
- Driver Coordination: Assign and manage drivers to ensure timely pickups and drop-offs.
- Communication: Maintain clear communication with drivers, hotel staff, and guests regarding transportation arrangements.
- Guest Assistance: Provide guests with information about transportation options and services available.
- Scheduling: Develop and maintain transportation schedules to optimize efficiency and guest satisfaction.
- Problem Resolution: Address any transportation-related issues or guest complaints promptly and effectively.
- Documentation: Maintain accurate records of transportation requests, schedules, and incidents.
- VIP Arrangements: Ensure that special arrangements are made for VIP guests, including luxury vehicle options and personalized services.
- Safety Compliance: Ensure that all transportation services comply with safety standards and regulations.
- Hotel Management: Collaborate closely with hotel management to communicate guest transportation needs and operational updates.
- Concierge Team: Work together to coordinate special requests and additional services for guests.
Qualifications
- Education: High school diploma or equivalent; a degree in hospitality, logistics, or a related field is preferred.
- Experience: Minimum of two years in a logistics or dispatch role, preferably in hospitality or luxury settings.
In Return, What We Offer
- Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
- Competitive compensation package.
- Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
- Health Insurance coverage whilst in service.
- A supportive and inclusive work environment that values diversity and collaboration.
- Employee Recognition Programmes.
- Daily meals on duty and uniform dry-cleaning services.
- Year-round events of social, wellness programs, charity drives, and sports activities.
Accessibility and Adjustments
We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
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