94 Digital Operations jobs in Saudi Arabia

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

Ready to power performance behind the scenes?

We’re seeking an energetic and innovative leader to take charge of our digital sales platforms, managing them 24/7 across web, mobile, kiosks, and third-party integrations.

In this vital role, you will take the reins on operational support, incident management, and comprehensive testing for all customer-facing digital channels, ensuring secure transactions, high performance, and unforgettable user experiences.

You’ll lead a global support team, manage incident response, and oversee quality assurance for every digital release.

Expect to manage cross-functional testing cycles, guide payment system validation, and collaborate closely with Product, IT, and Commercial teams to ensure our digital touchpoints are always live, fast, and reliable.

You will also engage with analytics tools like heatmaps, A/B testing, and monitoring dashboards to optimise engagement and conversion across platforms.

If you excel in anticipating challenges and transforming complexity into clear solutions, this is your runway to success.

Behind every seamless journey is a team that makes it possible; lead that team.

Degree qualified, you will demonstrate a minimum 8 years of professional experience in digital/eCommerce operations, with at least 3years managing 24/7 support teams and digital platform stability.

Candidates with experience in the airline or travel industry will have a distinct advantage in this role.

We are especially eager to connect with candidates who bring expertise in eCommerce testing cycles, rigorous QA processes, and payment system validation.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role

Ready to power performance behind the scenes?

We’re seeking an energetic and innovative leader to take charge of our digital sales platforms, managing them 24/7 across web, mobile, kiosks, and third-party integrations.

In this vital role, you will take the reins on operational support, incident management, and comprehensive testing for all customer-facing digital channels, ensuring secure transactions, high performance, and unforgettable user experiences.

You’ll lead a global support team, manage incident response, and oversee quality assurance for every digital release.

Expect to manage cross-functional testing cycles, guide payment system validation, and collaborate closely with Product, IT, and Commercial teams to ensure our digital touchpoints are always live, fast, and reliable.

You will also engage with analytics tools like heatmaps, A/B testing, and monitoring dashboards to optimise engagement and conversion across platforms.

If you excel in anticipating challenges and transforming complexity into clear solutions, this is your runway to success.

Behind every seamless journey is a team that makes it possible; lead that team.

About You

Degree qualified, you will demonstrate a minimum 8 years of professional experience in digital/eCommerce operations, with a t least 3years managing 24/7 support teams and digital platform stability.

Candidates with experience in the airline or travel industry will have a distinct advantage in this role.

We are especially eager to connect with candidates who bring expertise in eCommerce testing cycles, rigorous QA processes, and payment system validation.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Airlines and Aviation

Riyadh, Riyadh, Saudi Arabia 19 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role

Ready to power performance behind the scenes?

We're seeking an energetic and innovative leader to take charge of our digital sales platforms, managing them 24/7 across web, mobile, kiosks, and third-party integrations.

In this vital role, you will take the reins on operational support, incident management, and comprehensive testing for all customer-facing digital channels, ensuring secure transactions, high performance, and unforgettable user experiences.

You'll lead a global support team, manage incident response, and oversee quality assurance for every digital release.

Expect to manage cross-functional testing cycles, guide payment system validation, and collaborate closely with Product, IT, and Commercial teams to ensure our digital touchpoints are always live, fast, and reliable.

You will also engage with analytics tools like heatmaps, A/B testing, and monitoring dashboards to optimise engagement and conversion across platforms.

If you excel in anticipating challenges and transforming complexity into clear solutions, this is your runway to success.

Behind every seamless journey is a team that makes it possible; lead that team.

About You

Degree qualified, you will demonstrate a minimum 8 years of professional experience in digital/eCommerce operations, with a t least 3years managing 24/7 support teams and digital platform stability.

Candidates with experience in the airline or travel industry will have a distinct advantage in this role.

We are especially eager to connect with candidates who bring expertise in eCommerce testing cycles, rigorous QA processes, and payment system validation.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Airlines and Aviation

Riyadh, Riyadh, Saudi Arabia 19 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

You will be responsible for coordinating on and analysing all Operational flows & OMS development projects as well as all data requirements under the Ecommerce Operations Department on a brand & group level.

• Coordinating and assist in initiating omnichannel initiatives within the scope of the OMS.

• Managing development projects on the OMS; including but not limited to prioritization and standardization of such developments across brands.

• Auditing the standardization initiatives from the OMS and Data teams

• Building project plans and task lists within the scope of the OMS

• Cleaning of data and creation of dashboards as per the needs of the department

• The analysis of ecommerce operations data and the flagging of any abnormalities

• Drawing conclusions from ecommerce data to support the optimization and redesign of processes.

• Assist the OMS & Data Lead in managing projects within the scope of the OMS.

What you’ll need to succeed

• Fluent in English
• Tools: Excel, Looker, BI Dashboards
• Project planning and coordination, Data analytics
• Education: Degree in Industrial Engineering, data analytics, business management or related fields
• 1 - 3 years of work experience (ecommerce, retail, project management, or related fields)
• Critical thinking and analytical skills
• Extensive experience and knowledge when it comes to excel and data analytics
• Great presentation skills, ability to meet and present findings with all brands and stakeholders on a weekly basis.

• A hunger to deliver truly transformational impact. This role is not for the timid!

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Job Summary:

We are seeking a results-driven Digital Strategy professional to lead the planning and execution of digital transformation initiatives that align with business goals. This role involves identifying opportunities for digital innovation, optimizing digital experiences, and driving business growth through the use of technology, data, and strategic planning.

Key Responsibilities:

• Develop and implement digital strategies that align with the organization's objectives and market trends.
• Identify and assess new digital tools, platforms, and technologies to improve customer engagement, efficiency, and ROI.
• Lead digital transformation projects across marketing, operations, and customer experience.
• Collaborate with cross-functional teams (IT, Marketing, Product, Finance) to ensure successful strategy execution.
• Analyze market, competitor, and performance data to inform decision-making and identify digital opportunities.
• Manage digital roadmaps, KPIs, and performance dashboards.
• Provide leadership in adopting emerging technologies such as AI, cloud services, data analytics, and automation.
• Support change management and stakeholder engagement throughout digital initiatives.

Requirements:

• Bachelor’s or Master’s degree in Business, Marketing, Information Technology, or related field.
• 5+ years of experience in digital strategy, transformation, or innovation roles.
• Strong understanding of digital platforms (web, mobile, e-commerce, CRM, cloud, etc.).
• Proven track record in driving successful digital initiatives.
• Familiarity with Agile, Design Thinking, and data-driven decision-making.
• Experience with tools like Google Analytics, Power BI, HubSpot, Salesforce, or equivalent.

Soft Skills:

• Strategic mindset with excellent analytical and problem-solving abilities.
• Strong communication and presentation skills for executive stakeholders.
• Leadership qualities with the ability to drive change across diverse teams.
• Adaptability and innovation mindset in a fast-paced digital environment.

Job Summary:

We are seeking a results-driven Digital Strategy professional to lead the planning and execution of digital transformation initiatives that align with business goals. This role involves identifying opportunities for digital innovation, optimizing digital experiences, and driving business growth through the use of technology, data, and strategic planning.

Key Responsibilities:

• Develop and implement digital strategies that align with the organization's objectives and market trends.
• Identify and assess new digital tools, platforms, and technologies to improve customer engagement, efficiency, and ROI.
• Lead digital transformation projects across marketing, operations, and customer experience.
• Collaborate with cross-functional teams (IT, Marketing, Product, Finance) to ensure successful strategy execution.
• Analyze market, competitor, and performance data to inform decision-making and identify digital opportunities.
• Manage digital roadmaps, KPIs, and performance dashboards.
• Provide leadership in adopting emerging technologies such as AI, cloud services, data analytics, and automation.
• Support change management and stakeholder engagement throughout digital initiatives.

Requirements:

• Bachelor’s or Master’s degree in Business, Marketing, Information Technology, or related field.
• 5+ years of experience in digital strategy, transformation, or innovation roles.
• Strong understanding of digital platforms (web, mobile, e-commerce, CRM, cloud, etc.).
• Proven track record in driving successful digital initiatives.
• Familiarity with Agile, Design Thinking, and data-driven decision-making.
• Experience with tools like Google Analytics, Power BI, HubSpot, Salesforce, or equivalent.

Soft Skills:

• Strategic mindset with excellent analytical and problem-solving abilities.
• Strong communication and presentation skills for executive stakeholders.
• Leadership qualities with the ability to drive change across diverse teams.
• Adaptability and innovation mindset in a fast-paced digital environment.

Job Summary:

We are seeking a results-driven Digital Strategy professional to lead the planning and execution of digital transformation initiatives that align with business goals. This role involves identifying opportunities for digital innovation, optimizing digital experiences, and driving business growth through the use of technology, data, and strategic planning.

Key Responsibilities:

• Develop and implement digital strategies that align with the organization's objectives and market trends.
• Identify and assess new digital tools, platforms, and technologies to improve customer engagement, efficiency, and ROI.
• Lead digital transformation projects across marketing, operations, and customer experience.
• Collaborate with cross-functional teams (IT, Marketing, Product, Finance) to ensure successful strategy execution.
• Analyze market, competitor, and performance data to inform decision-making and identify digital opportunities.
• Manage digital roadmaps, KPIs, and performance dashboards.
• Provide leadership in adopting emerging technologies such as AI, cloud services, data analytics, and automation.
• Support change management and stakeholder engagement throughout digital initiatives.

Requirements:

• Bachelor's or Master's degree in Business, Marketing, Information Technology, or related field.
• 5+ years of experience in digital strategy, transformation, or innovation roles.
• Strong understanding of digital platforms (web, mobile, e-commerce, CRM, cloud, etc.).
• Proven track record in driving successful digital initiatives.
• Familiarity with Agile, Design Thinking, and data-driven decision-making.
• Experience with tools like Google Analytics, Power BI, HubSpot, Salesforce, or equivalent.

Soft Skills:

• Strategic mindset with excellent analytical and problem-solving abilities.
• Strong communication and presentation skills for executive stakeholders.
• Leadership qualities with the ability to drive change across diverse teams.
• Adaptability and innovation mindset in a fast-paced digital environment.

Job Summary:

We are seeking a results-driven Digital Strategy professional to lead the planning and execution of digital transformation initiatives that align with business goals. This role involves identifying opportunities for digital innovation, optimizing digital experiences, and driving business growth through the use of technology, data, and strategic planning.

Key Responsibilities:

• Develop and implement digital strategies that align with the organization's objectives and market trends.
• Identify and assess new digital tools, platforms, and technologies to improve customer engagement, efficiency, and ROI.
• Lead digital transformation projects across marketing, operations, and customer experience.
• Collaborate with cross-functional teams (IT, Marketing, Product, Finance) to ensure successful strategy execution.
• Analyze market, competitor, and performance data to inform decision-making and identify digital opportunities.
• Manage digital roadmaps, KPIs, and performance dashboards.
• Provide leadership in adopting emerging technologies such as AI, cloud services, data analytics, and automation.
• Support change management and stakeholder engagement throughout digital initiatives.

Requirements:

• Bachelor’s or Master’s degree in Business, Marketing, Information Technology, or related field.
• 5+ years of experience in digital strategy, transformation, or innovation roles.
• Strong understanding of digital platforms (web, mobile, e-commerce, CRM, cloud, etc.).
• Proven track record in driving successful digital initiatives.
• Familiarity with Agile, Design Thinking, and data-driven decision-making.
• Experience with tools like Google Analytics, Power BI, HubSpot, Salesforce, or equivalent.

Soft Skills:

• Strategic mindset with excellent analytical and problem-solving abilities.
• Strong communication and presentation skills for executive stakeholders.
• Leadership qualities with the ability to drive change across diverse teams.
• Adaptability and innovation mindset in a fast-paced digital environment.

Job Summary:

We are seeking a results-driven Digital Strategy professional to lead the planning and execution of digital transformation initiatives that align with business goals. This role involves identifying opportunities for digital innovation, optimizing digital experiences, and driving business growth through the use of technology, data, and strategic planning.

Key Responsibilities:

• Develop and implement digital strategies that align with the organization's objectives and market trends.
• Identify and assess new digital tools, platforms, and technologies to improve customer engagement, efficiency, and ROI.
• Lead digital transformation projects across marketing, operations, and customer experience.
• Collaborate with cross-functional teams (IT, Marketing, Product, Finance) to ensure successful strategy execution.
• Analyze market, competitor, and performance data to inform decision-making and identify digital opportunities.
• Manage digital roadmaps, KPIs, and performance dashboards.
• Provide leadership in adopting emerging technologies such as AI, cloud services, data analytics, and automation.
• Support change management and stakeholder engagement throughout digital initiatives.

Requirements:

• Bachelor’s or Master’s degree in Business, Marketing, Information Technology, or related field.
• 5+ years of experience in digital strategy, transformation, or innovation roles.
• Strong understanding of digital platforms (web, mobile, e-commerce, CRM, cloud, etc.).
• Proven track record in driving successful digital initiatives.
• Familiarity with Agile, Design Thinking, and data-driven decision-making.
• Experience with tools like Google Analytics, Power BI, HubSpot, Salesforce, or equivalent.

Soft Skills:

• Strategic mindset with excellent analytical and problem-solving abilities.
• Strong communication and presentation skills for executive stakeholders.
• Leadership qualities with the ability to drive change across diverse teams.
• Adaptability and innovation mindset in a fast-paced digital environment.