175 Delivery Manager jobs in Saudi Arabia

(For Arabic speakers)

Are you an experienced and dynamic individual with a proven track record in managing successful deliveries? Do you thrive in a fast-paced, collaborative environment where excellence is the standard? If so, we have an exciting opportunity for you

About Us:

Master Team is a leading Software Solutions company dedicated to empowering government and private sector corporates by providing innovative software solutions tailored to meet their goals and achieve new growth paths. With a commitment to innovation and quality, we are at the forefront of providing customers with specialised solutions to increase work efficiency and enhance decision-making.

Role Overview:

As the Delivery Manager for our Master Team, you will be a pivotal force in driving project success. You will oversee end-to-end delivery processes, ensuring seamless coordination, resource allocation, and timely execution. Your leadership will be instrumental in achieving project milestones, meeting client expectations, and maintaining high levels of customer satisfaction.

Key Responsibilities:

• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Develop comprehensive project plans, outlining tasks, timelines, and resource requirements.
• Allocate tasks to team members, setting clear expectations and monitoring progress.
• Mitigate risks and solve issues that arise during project execution.
• Regularly communicate project status, updates, and potential roadblocks to stakeholders.
• Foster a culture of continuous improvement, identifying opportunities to enhance processes and methodologies.
• Champion effective communication and collaboration within the team and across departments.
• Drive accountability and ensure adherence to quality standards throughout the delivery cycle.

Qualifications:

• Proven experience of 2+ years in delivery management in the IT sector.
• Strong understanding of project management methodologies and tools.
• Excellent organisational and multitasking abilities.
• Exceptional leadership and interpersonal skills.
• Problem-solving aptitude and the ability to make timely decisions under pressure.
• Proficient in stakeholder management and communication.
• Bachelor's degree in a relevant field; PMP or similar certification is a plus.

Why Join Us:

• Impact:
  Contribute to the successful delivery of groundbreaking projects that have a real-world impact.
• Collaboration:
  Work with a high-performing team dedicated to excellence and innovation.
• Growth:
  Opportunity to grow professionally in a dynamic and rapidly evolving environment.
• Innovation:
  Be part of an organisation that encourages creative thinking and new ideas.
• Recognition:
  Your contributions will be recognised and rewarded.

If you are ready to take on a leadership role that will shape the success of our Master Team's deliveries, we want to hear from you Join us in driving excellence and achieving remarkable outcomes.

We look forward to welcoming the next Delivery Manager to our Master Team family

We are hiring for one of major clients for the below requirement in Riyadh.

Job Details:

Role: Delivery Manager

Employment Type: 6 months & extendable contract, outsourced

Work Location: Riyadh, Kingdom of Saudi Arabia

Notice Period: Immediate joiners to a maximum of 1-2 weeks of notice

Required Experience:

• Must have 10+ years in project or program delivery, with at least 3+ years leading large-scale web and mobile app implementations.
• Familiarity with web/app technologies (Adobe AEM, CMS, iOS/Android development, APIs, Cloudflare, cloud hosting).
• Web & mobile Application development or implementation background is key.
• Must have prior Implementation of large scale digital platforms
• Strong knowledge of Agile, SDLC, DevOps, and modern delivery frameworks.
• Proficiency with Jira, Confluence, and MS Project
• Background in digital platforms, customer experience, or enterprise-scale transformations is a strong plus.
• Bachelor's degree in engineering, computer science, Information Systems, Business, or related field; PMP or Agile certifications preferred.
• Excellent leadership, communication, and stakeholder management skills. Proven ability to influence and align cross-functional teams.
• Arabic speaking skills are advantageous

If you are interested and meet the above requirement, please apply here with your latest resume and we shall get in touch with you.

Thanks & Regards,

AIQU

ServiceNow Delivery Manager – Riyadh, Saudi Arabia

Do you take pride in delivering world-class project execution and exceptional customer service? Do you inspire your team to go the extra mile for the best possible outcomes? Then you might be the leader we're looking for

What will you do?

As a
ServiceNow Delivery Manager
, you will be jointly responsible (with the Commercial Account Lead) for leading a delivery team in our Riyadh entity. Your team will serve a defined set of strategic customers and operate within a specific business unit. As a senior leader within Plat4mation, you will also contribute to developing and implementing company-wide delivery standards, continuously improving operations beyond your own team.

You lead by example, are a role model for our Core Values, and are hands-on when needed. In this role, you will also support, guide, and steer pre-sales efforts while maintaining strong relationships with clients and your team.

Approximately
50% of your time will be spent in customer-facing roles
as a
project manager, consultant, or success advisor
, ensuring high-quality outcomes and client satisfaction. You will balance
project success, employee well-being, and business goals
to drive sustainable performance.

Key Responsibilities

Scheduling & Chargeability

• Own the resource planning for team members and project allocations.
• Oversee project scheduling and internal task alignment.
• Drive and monitor
  utilization (billable vs non-billable)
  and ensure optimal chargeability.
• Match project demand with available delivery capacity.

Delivery & Operations

• Lead the delivery of ServiceNow services and solutions to assigned customers.
• Proactively prevent, manage, and resolve delivery challenges.
• Execute and ensure alignment with tactical and operational policies.
• Collaborate closely with strategic and HR stakeholders to provide regular input.
• Manage, coach, and provide day-to-day guidance to your team.

Objectives & KPI's

• Define, track, and optimize key performance indicators (KPIs).
• Ensure the achievement of operational, financial, and development goals for the team.
• Monitor service quality to meet short- and long-term organizational and client expectations.

Team & Knowledge Building

• Foster a learning culture and encourage professional growth.
• Enhance team performance and quality of deliverables.
• Promote team engagement through events and team-building initiatives.
• Encourage knowledge sharing and innovation within the team.
• Drive the performance management cycle for team members.
• Champion a positive, collaborative, and high-performance work environment.

What We Ask

• Bachelor's or Master's degree in a relevant field.
• Minimum of 6
  years in a leadership or team management role
  in IT Services or Consulting.
• Strong experience managing complex projects or workstreams, including
  ServiceNow delivery
  .
• Proven track record in pre-sales support and customer engagement.
• Experience working with
  KPIs, financials, and professional services operations
  .
• Strong
  analytical, communication, and interpersonal skills
  .
• Hands-on, collaborative leadership style with a
  solution-driven mindset
  .
• Fluent in
  English
  ;
  Arabic
  is a strong plus.
• Proficiency in tools such as
  MS Excel
  ; familiarity with ServiceNow platform is highly preferred.
• Located in or willing to relocate to
  Riyadh, Saudi Arabia
  .

What's in it for you

• Competitive salary
• Bonus based on company performance
• A modern, flexible and multicultural workplace at an innovative and global company
• Ambitious and kind colleagues from all over the world
• A challenging position with lots of room to grow

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise Joy is what connects us and what drives us to get the best out of ourselves. That's why we host several Fun4U activities each year, diverse hackathons, drinks and inspiring knowledge sessions (check out our Instagram page).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company's success. Because when you keep learning, you continuously improve yourself. That's why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.

Interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below.

Delivery Project Manager – PMC COMPANY
- Arabi Speaker

Our client is a Multinational Project Management Consultancy (PMC) company managing Construction & Engineering projects across KSA is looking to hire a Delivery Manager - PMC Projects.

Budget - SAR 30,000K to SAR 33,000K+ Benefits

NOTE - The role is open only for Arabi Speakers

We are seeking a seasoned Delivery Manager – Projects to lead and ensure the successful execution of major programs, including PIF-backed developments and government-led initiatives. The role requires a leader with deep expertise in construction and project management, capable of coordinating across multidisciplinary teams, managing client interfaces at senior levels, and driving excellence in project delivery.

You will act as the single focal point of contact between the Project Director and internal and external delivery teams, possibly across multiple projects, ensuring that project objectives are delivered efficiently and to the highest standards. Your experience, guidance, and knowledge will position you as a subject matter expert in project management, providing significant benefit to the project delivery team and the client.

Key Responsibilities

• Serve as the primary interface with client delivery departments, and PIF entities.
• Provide senior management input into all project delivery-related matters and ensure alignment with strategic objectives and growth priorities.
• Oversee end-to-end project delivery, including planning, design, execution, and handover to asset management or operators.
• Implement contractor mitigation and execution plans, including procurement strategies, resource allocation, and delay mitigation strategies.
• Identify, assess, and mitigate project risks, ensuring timely resolution of early warnings and maintaining a formal risk management framework.
• Monitor project budgets, financial performance, and contractor/consultant payments, ensuring approvals and certifications are completed without delays.
• Manage quality control at all stages, including design, mock-ups, and final construction.
• Coordinate across multiple internal departments (engineering, design, supervision, contracts, finance) to meet delivery targets.
• Ensure compliance with client standards, local regulations, sustainability requirements, and corporate governance practices.
• Lead construction phase management, supervising site and design teams, resolving issues, and facilitating collaborative problem-solving with contractors.
• Manage commercial aspects of projects, including budget control, cost monitoring, and coordination with cost consultants.
• Build and maintain strong client relationships, resolving disputes professionally, representing the company in meetings, presentations, and project discussions.
• Maintain formal reporting arrangements on project progress for clients and senior management.
• Foster collaboration between international expertise and local execution teams to achieve project milestones.

Qualifications & Experience

• Bachelor's degree in Civil Engineering, Construction Management, or related discipline (Master's preferred).
• 20+ years of experience in project and construction management, with exposure to PIF projects or large government-led initiatives.
• Proven track record in managing multi-disciplinary teams on complex, high-value infrastructure or development projects.
• Demonstrated experience in mega-project delivery, PMC/EPMO frameworks, and client-facing leadership.
• Strong interpersonal, leadership, and communication skills with the ability to confidently face clients and senior stakeholders.
• Arabic fluency (written and spoken) is mandatory.
• PMP / PMI or equivalent project management certification is an advantage.

Who You'll Work With
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact
You will lead and manage technology consulting engagements for financial services clients including solution design & implementation ensuring the delivery of high-quality technology solutions.

You will build and maintain strong relationships with Chief Experience Officers (CXOs) and key Technology decision-makers to deeply understand their IT transformation needs, challenges, and strategic priorities.

You will develop and execute comprehensive technology roadmaps and digital transformation plans for financial services clients.

You will demonstrate problem-solving and drive a structured approach to identifying and solving complex technology problems, leveraging industry best practices and methodologies.

You will strengthen the firm's knowledge base by codifying learnings from projects, and sharing knowledge with your teams.

You will chart your own development journey, attending formal training programs, working with the partners you find most inspiring, and focusing on the business areas you are most passionate about.

You will be based in one of our Middle East offices. Our core mission is to help organizations across the private sector implement transformations and build organizational and employee capabilities.

Your Qualifications and Skills

• Undergraduate degree in information technology, engineering, physics, and math or a related field, with an outstanding academic record
• 6+ years of private sector experience, with a clear record of achievements and proven drive for personal growth; international experience is a plus
• Demonstrated experience in Financial Services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
• Demonstrated experience in technology and digital advisory and implementation, with the ability to drive one or more core technology offerings: IT transformation and modernization, digital transformation, enterprise architecture, data transformation
• Strong understanding of both business and technical aspects of technology/digital transformations within financial services, enabling the creation of value-driven technology strategies
• Proven ability to define and implement digital and technology strategy that aligns with clients' strategic goals and drives digital innovation
• Must have extensive experience in transforming and implementing strategic initiatives within financial services organizations, including experience with process re-engineering, technology adoption, and cultural change management
• Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
• Ability to successfully manage and deliver small – medium sized projects and/or manage small units with budget responsibility
• Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment
• Ability to communicate complex ideas effectively in English and Arabic
• Willingness to travel

The Service Delivery Manager (SDM) at Master Works will lead the setup, development, and management of the IT Managed Services delivery model. This role is critical to building the service operations from the ground up, ensuring high-quality delivery of IT services to our clients across various sectors, including government and enterprise environments. The SDM will focus on client satisfaction, operational excellence, and sustainable service frameworks aligned with ITIL and industry best practices. Key Responsibilities: Service Delivery Setup & Execution:

• Design and implement end-to-end service delivery models, processes, and SLAs tailored for Master Works' IT clients
• Build operational workflows and governance models for NOC, service desk, on-site support, and remote delivery teams
• Ensure consistent and reliable service performance, quality control, and compliance with contractual obligations

• Act as the key interface between Master Works and its managed service clients
• Develop a deep understanding of each client's operational needs and business objectives
• Lead regular client meetings, service reviews, and feedback sessions to ensure satisfaction and trust

• Lead and mentor a team of service desk agents, NOC staff, field engineers, and support specialists
• Define performance metrics and career development plans for team members
• Foster a culture of ownership, agility, and accountability

• Monitor service levels and performance indicators using ITSM tools
• Produce weekly and monthly dashboards and reports for internal leadership and client stakeholders
• Proactively identify risks, bottlenecks, and areas of improvement with actionable recommendations

• Drive continuous improvement initiatives, including automation, knowledge management, and workflow optimization
• Collaborate with the EPMO, Pre-sales, and Technical Units to align service delivery with project-based support models
• Support the development of service catalogs, pricing models, and proposals for new managed services engagements

• Bachelor's degree in Computer Science, Information Technology, or related discipline
• 7+ years of experience in IT service delivery, including 2+ years in a managerial or leadership role
• Experience in the Saudi IT market or government digital transformation projects is a plus
• ITIL Foundation certified; advanced certifications (e.g., ITIL Intermediate, PMP) are advantageous

• Deep understanding of IT infrastructure, networks, cloud, and enterprise systems
• Strong leadership and people management capabilities
• Excellent communication and stakeholder management skills
• Familiarity with ITSM tools such as ServiceNow, ManageEngine, or similar platforms

Position summary:

We are looking for a Technical Delivery Manager (TDM) with extensive experience in designing and implementing Roaming & Network security solutions. The TDM will be responsible for leading the technical delivery of large, strategic, and complex data integration projects on behalf of our customers. They will work closely with the project manager, the implementation engineers and the development engineers to ensure a successful project delivery. The TDM is ultimately responsible for the Technical leadership, quality, and timely delivery of the project for our customers.

Roles & Responsibilities, but not limited to:

• Build Mobileum product expertise that allows for optimum deployments.
• Build and Review the Solution Design (HLD/LLD/implementation guides)
• Perform deployments as per the internally published methodologies within Mobileum.
• Identify potential risks and develop strategies to mitigate or address them. This involves conducting risk assessments, analyzing their potential impact on project objectives, and proactively implementing risk mitigation plans
• Report all issues to QE/Product team.
• Communicate statuses to the Project Manager and Mobileum management stakeholders.
• Escalate issues that have an impact to the Project Manager or Delivery Head.
• Adherence to the planned activities and delivering the project with Quality as per the agreed timelines.
• Guide the deployment engineers on product implementation, analyze and help fix issues.
• Participate in the system audit, UAT, Launch readiness
• Post Product launch - KPI Reviews & monitoring and apply any corrections.
• Work with team for transition of the completed projects to the Operations team.
• Readiness to travel. Travelling time as per the needs of the project.
• Provide product and other technical feedback to the Product team for Enhancements.

Skill Sets:

• Expertise with Baremetal Servers, Virtual or Kubernetes-based deployments.
• Linux/Shell scripting – Basic knowledge of Linux and shell scripting. Perl/Python scripting knowledge preferred.
• Database - Oracle/In Memory databases like Couchbase – Basic understanding of database is a must. Good knowledge on SQL. PL/SQL knowledge preferred.
• Domain Knowledge – GSM/CAMEL/ Diameter/4G/5G Protocol level knowledge required.
• Communication skills – Candidate should have fluent verbal and written English and Arabic skills.
• Tools – JIRA, MS Office

Work Experience:
15+ Years

Educational Qualification:

B.Sc or M. Sc. in Computer Science / Computer Engineering / Telecommunications Engineering

As the
Senior Delivery Manager
at
Riyadh Development Company
, you will be responsible for leading the execution of complex real estate development projects from planning through handover. This role is central to the success of the company's real estate portfolio, ensuring projects are delivered on time, within budget, and in full compliance with quality and regulatory standards. You will oversee project teams, coordinate with internal and external stakeholders, and report directly to the Head of Real Estate Development. Success in this role requires technical expertise, strategic thinking, and the ability to lead multi-disciplinary teams across a fast-paced development environment.

Key Responsibilities

• Oversee the planning and delivery of multiple real estate projects, ensuring alignment with company goals, budgets, and timelines.
• Lead project execution across all stages—from mobilization to handover—ensuring quality standards and regulatory compliance are met.
• Advise the Head of Department on project prioritization, resource allocation, and risk management.
• Coordinate across internal departments (design, finance, legal, procurement) and external consultants to maintain alignment and solve delivery challenges.
• Review and approve interim payment certificates for contractors and consultants, ensuring contractual compliance.
• Consolidate, validate, and present project performance reports and dashboards to senior leadership.
• Monitor project KPIs and ensure consistent, data-driven reporting across the delivery portfolio.
• Recommend innovative construction technologies and best practices that enhance delivery efficiency.
• Represent the department in meetings with senior stakeholders, government entities, and partners.
• Escalate major delivery issues with strategic recommendations to senior management.
• Mentor and develop Project Managers and team members, building internal capabilities across the delivery function.

Education & Experience

• Bachelor's degree in Civil or MEP Engineering, or a related discipline (required).
• PMP certification (preferred).
• MBA or Master's in a related field (preferred).
• 10–15 years of experience in project delivery, with a strong background in managing large-scale real estate or infrastructure projects.
• Proven ability to deliver complex projects in the Saudi real estate or construction sector.

Core Competencies

• Deep expertise in project delivery, construction management, and stakeholder coordination.
• Strong leadership and team development capabilities.
• Excellent analytical, reporting, and problem-solving skills.
• High emotional intelligence and executive communication ability.
• Familiarity with AutoCAD, Excel, PowerPoint, Word; working knowledge of Primavera P6 and/or Microsoft Project.
• Ability to manage stress, tight deadlines, and multiple competing priorities.

Working at Riyadh Development Company

Riyadh Development Company is committed to shaping the urban future of the Kingdom through impactful real estate and infrastructure projects. As a publicly listed company aligned with Saudi Arabia's strategic vision, we are at the forefront of urban transformation. Our people are our greatest asset—empowered by a leadership team that values transparency, accountability, and excellence. At RDC, you will be part of a dynamic environment where innovation thrives, collaboration is valued, and every project contributes to the evolving landscape of the capital city and beyond.

Technology (ServiceNow) Delivery Manager

Riyadh, Saudi Arabia

As a
Technology Delivery Manager
, you'll take ownership of a delivery team serving key enterprise clients across the region. Working closely with account and project leaders, you'll be responsible for ensuring seamless project execution, managing resources, and driving operational excellence across multiple engagements.

Half of your time will be client-facing supporting implementations, advising on best practices, and ensuring every project delivers measurable business outcomes. The remainder will focus on empowering your team, refining delivery processes, and shaping the overall performance of the practice.

Key Responsibilities

• Lead end-to-end ServiceNow delivery across assigned client portfolios.
• Manage resource allocation, project scheduling, and utilization metrics.
• Ensure delivery quality, governance, and alignment to organizational standards.
• Support pre-sales initiatives and act as a trusted advisor to clients.
• Coach, mentor, and support consultants and project managers within your team.
• Foster a collaborative, high-performance, and growth-oriented culture.
• Define and track KPIs to ensure delivery and financial targets are met.
• Collaborate with senior leadership to enhance delivery frameworks and methodologies.

Requirements

• Bachelor's or Master's degree in IT, Engineering, or a related field.
• ServiceNow experience is not essential but highly advantageous
• 4+ years in a leadership or delivery management role within IT Consulting
• Proven background in project governance, client engagement, and pre-sales support.
• Excellent analytical, interpersonal, and communication skills.
• Hands-on, proactive leadership style with a solutions-driven mindset.
• Fluent in English (Arabic is a strong advantage).