176 Data Center Operations jobs in Saudi Arabia

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Operations Director (DCOD).

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DC Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Operations Director (DCOD).

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DC Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action

As a Datacenter Operations Director, your success will be measured by:

People Management:

• Deliver success through empowerment and accountability by modeling, coaching, and caring.
• Live our culture, embody our values, and practice our leadership principles.
• Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn.
• Attract and retain great people, know everyone's capabilities and aspirations, and invest in the growth of others.

Data Center Operations:

• Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria.
• Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT and Critical Environment (CE) services.
• Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications).
• Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices.
• Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required.
• Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security.
• Follows and adheres to run book provided by Environment, Health, & Safety division. Reports immediately any safety or security issues or concerns.

Service Delivery:

• Accountable for end-to-end service compliance, quality, and client satisfaction for the agreed-upon service levels.
• Manage relationships with clients to ensure that all expectations are clarified and understood and deliver solutions that exceed client expectations while maintaining a strong customer focus.
• Applies deep subject matter expertise and escalates to meet SLA/OLAs with minimal disruption to the client/customer and business and reviews metrics with team to ensure understanding of targets and current performance levels.
• Share common and repeating cases with regional and global teams, while providing best practices to address and mitigate recurrence of issues and implement more efficient solutions for resolution.
• Manage resources appropriately to accommodate pilot programs and task force participation and make recommendations for additional funding where necessary.
• Understand future business demand within the datacenter to ensure staffing levels are appropriate.
• Ensure teams complete the required training and partner with Learning & Development organization to evolve training portfolio.
• Participate in every Sev 1 and Sev 2 Incident Bridge meeting and approve root cause analysis and postmortem reporting.
• Empowers teams to work collaboratively and creates visibility to help other teams succeed with regional/global management teams.

Data Center Work Environment

• Remove barriers that inhibit agility to enable team to shift priorities quickly without losing productivity.
• Maintain a broad perspective and work to incorporate diverse viewpoints while identifying and evaluating opportunities to create strategies that cross organizational boundaries and drive broad business goals.
• Establish a culture of safety, quality, and customer obsession while ensuring the team's standards are consistent with overall service objectives.
• Create the type of conditions for successful collaboration, geared toward identifying and resolving organization-wide issues by bringing together creative and relevant solutions from diverse perspectives.
• Understand workforce capability and delegate work accordingly across team to effectively deliver results, finding ways to accomplish more by enabling others.
• Find opportunities for collaboration across groups within division, ensure that cross-team commitments are set, and achieve scale by enabling the work of others.
• Delegate to others to promote growth and development of future leaders.
• Act as a trusted resource and advisor to a wide network of colleagues with diverse viewpoints.
• Recognize team successes and reward teamwork and contributions to team success while driving a culture that's focused on meeting strategic goals

Ownership:

• Have pride and a sense of personal accountability for end-to-end service quality, completeness, and resulting customer experience.
• Identify unaddressed issues across service and resolve, escalate, or find the appropriate owner to ensure the highest level of quality.
• Drive and own the service management perspective to ensure that business leaders understand the business implications of risks, dependencies, and budgets to enable good business decisions and ensure the long-term value of the service.
• Model and foster accountability and morale for the team.

Other:

• Embody our Microsoft One culture and values.

Required Qualifications:

• High School Diploma or equivalent AND 5+ years' experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
• 3+ years' experience in leading a diverse, technical team.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 6+ years enterprise-level experience managing large scale and complex projects/programs AND 6+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 6+ years' experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $1M+.
• Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
• 5+ years' experience leading diverse, technical workforce or managing global and virtual teams.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

The Head of Data Center Operations KSA is responsible for one or more Amazon Web Services (AWS) Datacenter Clusters and PoP-scale deployments within an assigned region in mainland Europe. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, and efficiency. The Infrastructure Operations organizations are composed of four functions: compute operations, engineering operations, logistics, and security. Compute operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses the mechanical, electrical, and controls systems that support our datacenter critical environments. Logistics Operations executes materials planning and control to support both on-going operations and expansions. Security Operations is charged with the physical security of our people, assets, and customer data. The Regional Infrastructure Operations Leader must manage across the disparate functions but also have the ability to dive deep into any given function as needed.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Regional Infrastructure Operations Manager is a key role in the management team that is operating and scaling the world's largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance.

Key job responsibilities

• Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
• Planning and executing the Infrastructure Operations component of new AWS datacenter build outs and AWS datacenter expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
• Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
• Vendor management of colocation datacenter services providers to meet or exceed contracted performance SLA's.
• Safety, security, and availability incident response, incident management, and incident resolution.
• Continuous improvement of operational processes, procedures, methods, and tools.

About The Team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• Leading operational launch for a new datacenter or critical facility build out and start up. Ability to operate independently as a manager of a geographically distributed management team.
• Bachelor's or Masters degree in engineering, computer science or a related field, or relevant industry experience with management experience in datacenter operations, or critical environment facilities.
• Demonstrated track record in delivering complex projects with prior ownership of the operation of a mission-critical team and/or product.
• Proven ability to hire, develop and manage high-performing technical teams, managing other people managers.
• Must be a Saudi Arabian national

Preferred Qualifications

• Functional knowledge of datacenter mechanical, electrical, and controls systems.
• Technical project manager or member of a project team for a new datacenter build out and start up.
• Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
• Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Data Services Saudi Arabia Limited One Person Company

Job ID: A

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

The Head of Data Center Operations KSA is responsible for one or more Amazon Web Services (AWS) Datacenter Clusters and PoP-scale deployments within an assigned region in mainland Europe. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, and efficiency. The Infrastructure Operations organizations are composed of four functions: compute operations, engineering operations, logistics, and security. Compute operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses the mechanical, electrical, and controls systems that support our datacenter critical environments. Logistics Operations executes materials planning and control to support both on-going operations and expansions. Security Operations is charged with the physical security of our people, assets, and customer data. The Regional Infrastructure Operations Leader must manage across the disparate functions but also have the ability to dive deep into any given function as needed.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Regional Infrastructure Operations Manager is a key role in the management team that is operating and scaling the world’s largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance.

• Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
• Planning and executing the Infrastructure Operations component of new AWS datacenter build outs and AWS datacenter expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
• Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
• Vendor management of colocation datacenter services providers to meet or exceed contracted performance SLA’s.
• Safety, security, and availability incident response, incident management, and incident resolution.
• Continuous improvement of operational processes, procedures, methods, and tools.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

• Leading operational launch for a new datacenter or critical facility build out and start up. Ability to operate independently as a manager of a geographically distributed management team.
• Bachelor's or Masters degree in engineering, computer science or a related field, or relevant industry experience with management experience in datacenter operations, or critical environment facilities.
• Demonstrated track record in delivering complex projects with prior ownership of the operation of a mission-critical team and / or product.
• Proven ability to hire, develop and manage high-performing technical teams, managing other people managers.
• Must be a Saudi Arabian national

• Functional knowledge of datacenter mechanical, electrical, and controls systems.
• Technical project manager or member of a project team for a new datacenter build out and start up.
• Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
• Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

The Head of Data Center Operations KSA is responsible for one or more Amazon Web Services (AWS) Datacenter Clusters and PoP-scale deployments within an assigned region in mainland Europe. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, and efficiency. The Infrastructure Operations organizations are composed of four functions: compute operations, engineering operations, logistics, and security. Compute operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses the mechanical, electrical, and controls systems that support our datacenter critical environments. Logistics Operations executes materials planning and control to support both on-going operations and expansions. Security Operations is charged with the physical security of our people, assets, and customer data. The Regional Infrastructure Operations Leader must manage across the disparate functions but also have the ability to dive deep into any given function as needed.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Regional Infrastructure Operations Manager is a key role in the management team that is operating and scaling the world’s largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance.



Key job responsibilities
- Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
- Planning and executing the Infrastructure Operations component of new AWS datacenter build outs and AWS datacenter expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
- Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
- Vendor management of colocation datacenter services providers to meet or exceed contracted performance SLA’s.
- Safety, security, and availability incident response, incident management, and incident resolution.
- Continuous improvement of operational processes, procedures, methods, and tools.


About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

- Leading operational launch for a new datacenter or critical facility build out and start up. Ability to operate independently as a manager of a geographically distributed management team.
- Bachelor's or Masters degree in engineering, computer science or a related field, or relevant industry experience with management experience in datacenter operations, or critical environment facilities.
- Demonstrated track record in delivering complex projects with prior ownership of the operation of a mission-critical team and/or product.
- Proven ability to hire, develop and manage high-performing technical teams, managing other people managers.
- Must be a Saudi Arabian national

- Functional knowledge of datacenter mechanical, electrical, and controls systems.
- Technical project manager or member of a project team for a new datacenter build out and start up.
- Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

The Head of Data Center Operations KSA is responsible for one or more Amazon Web Services (AWS) Datacenter Clusters and PoP-scale deployments within an assigned region in mainland Europe. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, and efficiency. The Infrastructure Operations organizations are composed of four functions: compute operations, engineering operations, logistics, and security. Compute operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses the mechanical, electrical, and controls systems that support our datacenter critical environments. Logistics Operations executes materials planning and control to support both on-going operations and expansions. Security Operations is charged with the physical security of our people, assets, and customer data. The Regional Infrastructure Operations Leader must manage across the disparate functions but also have the ability to dive deep into any given function as needed.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Regional Infrastructure Operations Manager is a key role in the management team that is operating and scaling the world’s largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance.

Key job responsibilities
– Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
– Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
– Planning and executing the Infrastructure Operations component of new AWS datacenter build outs and AWS datacenter expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
– Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
– Vendor management of colocation datacenter services providers to meet or exceed contracted performance SLA’s.
– Safety, security, and availability incident response, incident management, and incident resolution.
– Continuous improvement of operational processes, procedures, methods, and tools.

About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

– Leading operational launch for a new datacenter or critical facility build out and start up. Ability to operate independently as a manager of a geographically distributed management team.
– Bachelor’s or Masters degree in engineering, computer science or a related field, or relevant industry experience with management experience in datacenter operations, or critical environment facilities.
– Demonstrated track record in delivering complex projects with prior ownership of the operation of a mission-critical team and/or product.
– Proven ability to hire, develop and manage high-performing technical teams, managing other people managers.
– Must be a Saudi Arabian national

PREFERRED QUALIFICATIONS

– Functional knowledge of datacenter mechanical, electrical, and controls systems.
– Technical project manager or member of a project team for a new datacenter build out and start up.
– Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
– Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: and Real Estate , Facilities , Maintenance , Support

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. The Head of Data Center Operations KSA is responsible for one or more Amazon Web Services (AWS) Datacenter Clusters and PoP-scale deployments within an assigned region in mainland Europe. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, and efficiency. The Infrastructure Operations organizations are composed of four functions: compute operations, engineering operations, logistics, and security. Compute operations focuses on the server-level platforms that support both Amazon Retail and Amazon Web Services. Engineering Operations focuses the mechanical, electrical, and controls systems that support our datacenter critical environments. Logistics Operations executes materials planning and control to support both on-going operations and expansions. Security Operations is charged with the physical security of our people, assets, and customer data. The Regional Infrastructure Operations Leader must manage across the disparate functions but also have the ability to dive deep into any given function as needed. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Regional Infrastructure Operations Manager is a key role in the management team that is operating and scaling the world’s largest cloud computing infrastructure. We encounter interesting, challenging and complex problems every day. As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance. Key job responsibilities
- Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
- Planning and executing the Infrastructure Operations component of new AWS datacenter build outs and AWS datacenter expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
- Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
- Vendor management of colocation datacenter services providers to meet or exceed contracted performance SLA’s.
- Safety, security, and availability incident response, incident management, and incident resolution.
- Continuous improvement of operational processes, procedures, methods, and tools. About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS

- Leading operational launch for a new datacenter or critical facility build out and start up. Ability to operate independently as a manager of a geographically distributed management team.
- Bachelor's or Masters degree in engineering, computer science or a related field, or relevant industry experience with management experience in datacenter operations, or critical environment facilities.
- Demonstrated track record in delivering complex projects with prior ownership of the operation of a mission-critical team and/or product.
- Proven ability to hire, develop and manage high-performing technical teams, managing other people managers.
- Must be a Saudi Arabian national

- Functional knowledge of datacenter mechanical, electrical, and controls systems.
- Technical project manager or member of a project team for a new datacenter build out and start up.
- Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.