92 Cx Consultant jobs in Saudi Arabia

Job Title:
SAP CX Technical Consultant

Duration:
6 Months

Location:
Remote

Type:
Contract

Role Summary:

We are looking for a seasoned
SAP CX Technical Consultant
to lead and support the implementation and customization of SAP Customer Experience solutions, including
Commerce Cloud
,
Sales Cloud
, and
S/4HANA
. The consultant will work closely with business stakeholders to deliver tailored solutions, ensure seamless integration, and drive project success.

Key Responsibilities:

• Requirement Gathering:
  Understand client business processes related to quotation, order management, and pricing across SAP CX, Sales Cloud, and S/4HANA.
• Solution Design & Configuration:
  Configure SAP CX modules including sales organizations, pricing procedures, product catalogs, and business partners.
• Customization & Testing:
  Customize functionalities and conduct unit, integration, and user acceptance testing.
• Training & Documentation:
  Provide end-user training and prepare documentation such as user manuals, functional specs, and test cases.
• Support & Troubleshooting:
  Resolve issues, analyze system errors, and implement fixes.
• Cross-functional Collaboration:
  Work with SAP consultants and teams across Sales, Finance, and Logistics.
• Project Management:
  Manage timelines, deliverables, and stakeholder communication. Prepare project plans, charters, and reports.

Qualifications:

• 8+ years of experience in
  SAP SD
  ,
  SAP Sales Cloud
  , and
  SAP CX/CRM
• Hands-on experience with
  S/4HANA
  (minimum 2 implementations and 2 rollouts)
• Strong understanding of SAP CX and SD best practices
• Experience in the
  Petrochemical industry
  preferred
• SAP Certifications in
  CX and SD
• Excellent communication, analytical, and problem-solving skills
• PMP Certification is a plus

Desired Skills:

• Experience with
  SAP S/4HANA SD and LE
• Familiarity with
  SAP Best Practices
• Ability to lead requirement workshops and prepare documentation (blueprints, specs, MoM, test scripts)
• Experience in cutover planning and execution
• Proficiency in
  Excel
  and
  PowerPoint
  for reporting

Note:
This is a
6-month remote contract
role. Candidates must be available to work remotely and commit to the full duration of the contract.

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

Company Description

Innovative Transformation شركة التحول المبتكر is a Digital Transformation company based in Riyadh, Saudi Arabia with a global presence. The company specializes in delivering consulting services and innovative digital solutions in areas such as Digital Transformation, Customer Experience, Data Analytics, Digital Innovation, Business Insight, Emerging Technology Adoption, and Digital Marketing & Immersive Experience. Our mission is to help businesses thrive in the digital era by providing tailored solutions to meet modern challenges.

Role Description

This is a contract role for a CX/DX Consultant and Strategist. The role will to work as a Consultant will be responsible for analyzing customer experiences, developing digital transformation strategies, providing business insights, and advising on the adoption of emerging technologies. Day-to-day tasks include conducting market research, working closely with clients to understand their needs, creating and presenting strategic plans, and collaborating with multidisciplinary teams to implement innovative solutions.

Qualifications

• Expertise in Customer Experience (CX) and Digital Experience (DX) strategies
• Strong background in Data Analytics and Business Insight
• Experience with Digital Transformation and Digital Innovation
• Proficient in Emerging Technology Adoption and Digital Marketing
• Excellent communication and presentation skills
• Ability to work both independently and collaboratively in a hybrid work environment
• Experience in consulting or a related field
• Bachelor's degree in Business, Marketing, Information Technology, or a related field; advanced degree is a plus

Client Relations & Office Manager – Riyadh

Key Responsibilities:

• Develop and maintain strong relationships with clients and partners.

• Represent the company in a professional and welcoming manner.

• Manage daily office operations, ensuring an organized and efficient environment.

• Coordinate with headquarters on reports, forecasts, and strategic alignment.

• Support business growth by identifying opportunities and preparing market analysis.

Requirements:

• Bachelor's degree in Business, Engineering, or a related field.

• Experience in client relations, business development, or sales.

• Strong organizational and multitasking abilities.

• Excellent communication skills in Arabic and English.

• Professional, approachable, and detail-focused personality.

Our client is looking for a proactive and detail-oriented Client Relations Specialist/Officer to manage their interactions with Saudi government entities and handle all labor, immigration, and legal documentation requirements.

Key Responsibilities:

• Manage and oversee all government-related tasks, documentation, and correspondence.
• Process visa applications, Iqama issuance and renewals, exit/re-entry permits, and other labor and immigration formalities.
• Ensure full compliance with Saudi labor laws and immigration regulations.
• Handle document legalization, attestations, and liaison with ministries and government authorities on behalf of the company.
• Assist internal departments with government platforms and regulatory procedures.

Requirements:

• S
  audi national (mandatory as per Saudization requirements)
• Proven experience in a GRO or government liaison role within Saudi Arabia
• In-depth knowledge and hands-on experience using key government portals such as: Muqeem, GOSI, Qiwa, Absher
• Fluent in Arabic; a working knowledge of English is preferred
• Strong communication, coordination, and organizational skills

JOB OBJECTIVE:

As the first point of contact for clients, they are responsible for ensuring outstanding customer service

KEY RESPONSIBILITIES:

1. Ensure that watches are received from the client efficiently & professionally as per the guidelines
2. Ensure job orders are opened accurately and efficiently
3. Get the client's approval on the price before starting maintenance and handle the negotiation with them
4. Follow up with the Senior Watchmaker during service to ensure timely delivery of the watch.
5. Prepare invoices and collect them before delivery.
6. Ensure that the watch is delivered to the client in accordance with company guidelines.
7. Prepare required reports, logs, and documents for the Service Center manager

REQUIRED KNOWLEDGE, QUALIFICATIONS & EXPERIENCE:

High School degree – Bachelor degree is a plus

1- 3 years' experience in a similar role.

Familiarity with SAP software is preferable

Excellent Interpersonal skills, verbal and written communication skills.

Excellent computer proficiency (MS Office – Word, Excel and Outlook)

Must be able to work under pressure.

Customer focus

Integrity, and maintain confidentiality.

Disciplined
attitude.

JOB CONTEXT:

Operating Environment:

Job holder will operate the work from the office.

Communications & Working Relationships:

• Dealing with Finance Department
• Liaisons daily with the Service Center technicians
• Act as a communication point between clients and other in the company.

Framework, boundaries, problems & decision-making responsibility:

Limited to task related decisions.

Deal with customer complaints in alignment with the Service Center Manager.

Job Position: Sales & Client Relations Executive

Location: Riyadh, KSA

Type: Full Time

• Develop and manage client relationships (schools, gyms, clubs).

• Present GYMLAB products to prospects.

• Prepare proposals and sales reports.

Requirements:

• Knowledge of the sports/fitness industry preferred.

• Sales or client management experience.

• Strong communication and presentation skills.

To apply, please do so online at the following link:

المسمى الوظيفي: تنفيذي المبيعات وعلاقات العملاء

الموقع: الرياض، المملكة العربية السعودية

النوع: دوام كامل

• تطوير وإدارة علاقات العملاء (المدارس، الصالات الرياضية، الأندية).

• عرض منتجات GYMLAB على العملاء المحتملين.

• إعداد العروض والتقارير البيعية.

المتطلبات:

• يفضل الإلمام بقطاع الرياضة أو اللياقة البدنية.

• خبرة في المبيعات أو إدارة العملاء.

• مهارات قوية في التواصل والعرض التقديمي.

للتقديم، يرجى القيام بذلك عبر الرابط التالي:

Job Types: Full-time, Contract

Contract length: 12 months

Ability to commute/relocate:

• Riyadh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you a Gymnastics expert?

Language:

• English (Preferred)
• Arabic (Preferred)
• Urdu (Preferred)

Manage client communication across two main channels:

Internal (in-app): Respond to user inquiries, feedback, and issue escalations efficiently and empathetically.

External (off-app): Oversee communication through social media platforms, email, and other support channels to maintain brand consistency and user satisfaction.

Gather feedback to identify pain points and trends, and collaborate with product and operations teams to drive improvements.

Collect, analyze, and report on client interaction data, user behavior patterns, and support performance to inform strategic decisions.

Own the data-driven optimization of the client experience through dashboards, feedback loops, and structured reporting.

Develop and manage client communication strategies for new feature rollouts, updates, and incidents.

Collaborate with cross-functional teams on the planning and execution of campaigns, feature launches, and incident responses from a user-facing perspective.

Ensure alignment of client communication strategy with business goals and platform policies.

3-5 years of experience in client relations, user communication, or customer success, preferably in digital platforms or tech companies.

Prior experience in social media, live-streaming, or short-form video apps is a big plus.

Proven ability to manage client-related data and drive action from insights.

Excellent language skills in both English and Arabic.

Strong communication and problem-solving skills.

Experience in managing teams or projects is highly preferred.

Solid experience in handling and analyzing data related to user behavior, support performance, and escalation patterns.

Proficiency in Microsoft Office tools, especially Excel and PowerPoint, to prepare reports, dashboards, and presentations.

Strong collaboration skills with cross-functional teams (e.g., Product and Marketing)

We are seeking a highly capable professional to take on the role of
Operations & Client Relations Manager
. This position works directly with the owner and plays a vital role in overseeing communications, ensuring seamless coordination, and maintaining operational excellence.

Key Responsibilities

• :Oversee daily operations, ensuring tasks are executed efficiently and accurately
• .Manage all communications between patients and coaches with discretion and professionalism
• .Supervise administrative functions, including documentation, scheduling, and portal management
• .Collaborate with the IT team and participate in structured training
• .Ensure high standards of client care and smooth internal communication across teams

.

Qualification

• s:Saudi nationality (required
• ).Proven experience in operations, administration, or client relation
• s.Strong leadership and organizational skills with the ability to work independentl
• y.Excellent communication and problem-solving abilitie
• s.Professional presence, discretion, and reliability in handling sensitive matter

s.