201 Customer Service jobs in Saudi Arabia
Style Advisor
Job Viewed
Job Description
Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Style Advisor . Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.
LOCATION: Kingdom Centre - Riyadh
TERMS: Permanent
START DATE: Immediately
Job Responsibilities YOUR MISSION AND ROLEAs a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. Your missions include:
- Client Engagement:
- Warmly welcome local and international customers entering the store, creating a welcoming and luxurious atmosphere.
- Be customer-centric! Provide personalized service by understanding each customer's needs, preferences, and style.
- Build and maintain lasting relationships with customers, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection. Track customer preferences and past purchases to provide personalized recommendations.
- Present Givenchy’s audacious collections with passion, sharing the brand’s history and unique design elements.
- Guide clients through our range of products, highlighting the distinctive elements of each item.
- Assist in creating captivating displays, ensuring a visually compelling in-store environment.
- Actively work to achieve and exceed sales targets set by management.
- Identify additional sales opportunities by understanding the specific needs of clients.
- Embody the brand image by adhering to the specific dressing and behavior standards of luxury.
- Contribute to maintaining the upscale atmosphere of the boutique.
- Stay informed about the latest trends in the luxury and fashion industry.
- Work closely with the team (including Stock team!) to ensure consistency in customer service and product presentation.
YOUR PROFILE
- Previous Experience: 2-3 years in a similar position within luxury/fashion retail or a demanding customer-centric environment.
- Soft Skills: Strong interpersonal and communication skills, with a keen ability to empathize with customers.
- Language Proficiency: (local language/English language) skills.
- Passion: Genuine passion for fashion and a deep understanding of Givenchy’s brand identity.
- Commitment to Givenchy’s brand identity: You want to be an ambassador of an audacious Maison. You are passionate about fashion and the client experience. You thrive in a dynamic environment, finding versatility and autonomy stimulating rather than intimidating. You are a team player, but also individually driven by a strong entrepreneurial spirit and resilience. You are a challenger and a perpetual work in progress. You excel in test-and-learn situations, always striving for improvement and willing to do things differently.
OUR ENGAGEMENT / WHAT WE OFFER
We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture:
- We support your career development within the House and the LVMH Group.
- We ensure the enhancement of each individual's skills and facilitate regular professional development discussions.
- We provide health insurance, access to LVMH private sales, and other benefits.
- We develop Corporate Social Responsibility initiatives to reinforce positive environmental and social impacts.
GIVENCHY is an equal opportunity employer. We aim to offer an inclusive environment of mutual respect where we welcome diversity and ensure all employees feel included, developed, and heard.
#J-18808-LjbffrJob No Longer Available
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Customer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Apply locations: Saudi Arabia - Riyadh
Time type: Full time
Posted on: Posted 18 Days Ago
Job requisition id: JR0004072
- Communication with customers in written and via phone with defined SLA (response time) and quality standards
- Keeping records of customer’s interaction and contacts
- Researching required information using internal systems and resources
- Communication and coordination with CS Team members, internal departments, and GB offices
- Following-up in customer inquiries not immediately resolved
- Identifying and escalating priority issues
- Recommending process improvements
- Duties and responsibilities can be changed after arrangement
- Providing customers with correct and complete information
- Ensuring maintaining of KPIs and SLAs
- Ensuring the contact logging software is correctly used to allow reports and analysis
- Maintaining internal rules
- Secondary education degree or University degree (Bc/MA)
- Fluent knowledge of English (intermediate / upper-intermediate, both written and spoken)
- Fluent knowledge of 2nd foreign language (upper-intermediate, both written and spoken)
- PC literate with experience with MS Office
- Good communication skills
- Previous experience in Customer Service is an advantage (international environment is a significant advantage)
- Customer oriented
- Attention to detail and accuracy
- Enjoys a fast paced, ever-changing environment
- Team player
- Good analytical skills, focused on problem solving
- Ability to handle stress
- Multi-tasking
- Experience with Salesforce
Customer Service Representative
Posted 11 days ago
Job Viewed
Job Description
This person will be responsible for answering customers´ inquiries in foreign languages according to company standards and will work as a part of the Customer Service Team. Customer Service Representative is expected to be focused on Customer Services´KPIs and deliver a high performance with focus in high quality.
Key responsibilities
- Communication with customers in written and via phone with defined SLA (response time) and quality standards
- Keeping records of customer interaction and contacts
- Researching required information using internal systems and resources
- Communication and coordination with CS Team members, internal departments, and GB offices
- Following-up in customer inquiries not immediately resolved
- dentifying and escalating priority issues
- Recommending process improvements
- Duties and responsibilities can be changed after arrangement
- Providing customers with correct and complete information
- Ensuring maintaining of KPIs and SLAs
- Ensuring the contact logging software is correctly used to allow reports and analysis
- Maintaining internal rules
Qualifications
- Secondary education degree or University degree (Bc/MA)
- Fluent knowledge of English (intermediate / upper-intermediate, both written and spoken)
- Fluent knowledge of 2nd foreign language (upper-intermediate, both written and spoken)
- PC literate with experience with MS Office
- Previous experience in Customer Service is an advantage (international environment is a significant advantage)
- Customer oriented
- Attention to detail and accuracy
- Enjoys a fast paced, ever-changing environment
- Team player
- Good analytical skills, focused on problem solving
- Ability to handle stress
- Multi-tasking
- Experience with Salesforce
- Seniority level Entry level
- Employment type Full-time
- Job function Customer Service
- Industries Technology, Information and Media
Referrals increase your chances of interviewing at Global Blue by 2x
Sign in to set job alerts for “Customer Service Representative” roles. Customer Service Associate (Arabic speaker only) Customer Experience Agent - Import (9 Months Contract)Riyadh, Riyadh, Saudi Arabia 20 hours ago
Operation Support / relationship Specialist Customer Service Quality Specialist - Saudi NationalWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Key Responsibilities
- Communication with customers in written form and via phone with defined SLA (response time) and quality standards.
- Keeping records of customer interactions and contacts.
- Researching required information using internal systems and resources.
- Communication and coordination with CS Team members, internal departments, and GB offices.
- Following up on customer inquiries not immediately resolved.
- Identifying and escalating priority issues.
- Recommending process improvements.
- Providing customers with correct and complete information.
- Ensuring maintenance of KPIs and SLAs.
- Ensuring the contact logging software is correctly used to allow reports and analysis.
- Maintaining internal rules.
Qualifications
- Secondary education degree or University degree (Bc/MA).
- Fluent knowledge of English (intermediate / upper-intermediate, both written and spoken).
- Fluent knowledge of a 2nd foreign language (upper-intermediate, both written and spoken).
- PC literate with experience in MS Office.
- Good communication skills.
Key Competencies
- Previous experience in Customer Service is an advantage (international environment is a significant advantage).
- Customer-oriented.
- Attention to detail and accuracy.
- Enjoys a fast-paced, ever-changing environment.
- Team player.
- Good analytical skills, focused on problem-solving.
- Ability to handle stress.
- Multi-tasking.
- Experience with Salesforce.
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Representative
Customer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Representative role at Tetra Pak
Join to apply for the Customer Service Representative role at Tetra Pak
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
Job Summary
We are looking for a Customer Service Representative who will be responsible for our front office activities related to order management, design handling, supply and demand, and logistics, linked to customer service excellence which also includes offering quality service with innovative solutions to drive customer satisfaction and improve overall customer experience.
The successful candidate will be based in Arabia area and will report to the Customer Service and Design Director.
What You Will Do
- Customer care and after-sales services.
- Be an active member of the accounts team.
- Drive monthly evaluation, analysis, and optimization of customer-relevant KPIs.
- Present results in the quarterly meeting with the customers.
- Participate with input in the monthly rolling forecast, populate the tool, and drive accuracy improvement.
- Identify opportunities for improvement and advancing the supply chain service level in packaging and additional materials.
- Monitor and drive improvement of the finished goods inventory.
- Drive digitalization and promote self-service tools.
- Take special tasks and independent projects (further development of key figures).
- Drive continuous improvement through common agenda projects in account initiatives.
- Understand the market's specific supply chain needs and work to continuously optimize & improve supply chain operations
- 02 - 03 years of prior work experience in a similar role.
- Customer-focused mindset and self-driven, proactive, and highly structured individual.
- Ability to handle multiple tasks while demonstrating time management and prioritize among them.
- You are fluent in English, both spoken and written. Good working knowledge of MS Office.
- Strong business communication skills, both written and verbal.
- Excellent analytical thinking and resilience.
- Customer focus, objective, and productivity-oriented.
- Tools: SAP, Microsoft Office, Teams, Power BI and CRM
- Ability to work independently and under pressure, and keeping an eye on details
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at job posting expires on 02 April 2025 .
If you have any questions about your application, please contact Ayesha Iftikhar .
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Packaging and Containers Manufacturing
Referrals increase your chances of interviewing at Tetra Pak by 2x
Sign in to set job alerts for “Customer Service Representative” roles. Customer Experience Professional - Fresh Graduate - Saudi National OnlyAl Dar Al Baida District, Riyadh, Saudi Arabia 1 day ago
Customer Service Associate (role open for Saudi nationals only), CS Operations Customer Experience Principal- Service Provider Account Campus Recruitment Consultant - Supervising Associate Customer Service Operations Manager - Contact Center - Saudi National Customer Service Quality Specialist - Saudi National Executive Assistant to the General Manager - Saudi Arabia Sales Account Manager - Public Sector (Saudi national)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Representative
Posted 11 days ago
Job Viewed
Job Description
Customer Service Representative (CSR) – Agent
Hiring Opportunity – For High School/Diploma/ BSc Gr ad uates
Job Criteria:
- Passionate about customer experience
- Assist and resolve customers’ queries and problems
- Fluent in Arabic/English written and spoken
- Have confidence and positive attitude
- Able to work on shifts
Interested Candidates wishing to apply for this role can submit their CV online, The shortlisted candidates only will be contacted for Assessment and Interview as per SILAH Policy and Procedure.
Customer Service Representative (CSR) - Agent
#J-18808-LjbffrCustomer Service Representative
Posted 16 days ago
Job Viewed
Job Description
Customer Service Representative (CSR) - Agent
Hiring Opportunity - For High School/Diploma/ BSc Gr ad uates
Job Criteria:
- Passionate about customer experience
- Assist and resolve customers' queries and problems
- Fluent in Arabic/English written and spoken
- Have confidence and positive attitude
- Able to work on shifts
Interested Candidates wishing to apply for this role can submit their CV online, The shortlisted candidates only will be contacted for Assessment and Interview as per SILAH Policy and Procedure.
Customer Service Representative (CSR) - Agent
Customer Service Representative
Posted 20 days ago
Job Viewed
Job Description
This person will be responsible for answering customers' inquiries in foreign languages according to company standards and will work as a part of the Customer Service Team. Customer Service Representative is expected to be focused on Customer Services' KPIs and deliver a high performance with focus in high quality.
Key responsibilities
- Communication with customers in written and via phone with defined SLA (response time) and quality standards
- Keeping records of customer's interaction and contacts
- Researching required information using internal systems and resources
- Communication and coordination with CS Team members, internal departments, and GB offices
- Following-up in customer inquiries not immediately resolved
- dentifying and escalating priority issues
- Recommending process improvements
- Duties and responsibilities can be changed after arrangement
- Providing customers with correct and complete information
- Ensuring maintaining of KPIs and SLAs
- Ensuring the contact logging software is correctly used to allow reports and analysis
- Maintaining internal rules
Qualifications
- Secondary education degree or University degree (Bc/MA)
- Fluent knowledge of English (intermediate / upper-intermediate, both written and spoken)
- Fluent knowledge of 2nd foreign language (upper-intermediate, both written and spoken)
- PC literate with experience with MS Office
- Previous experience in Customer Service is an advantage (international environment is a significant advantage)
- Customer oriented
- Attention to detail and accuracy
- Enjoys a fast paced, ever-changing environment
- Team player
- Good analytical skills, focused on problem solving
- Ability to handle stress
- Multi-tasking
- Experience with Salesforce
- Seniority level Entry level
- Employment type Full-time
- Job function Customer Service
- Industries Technology, Information and Media
Referrals increase your chances of interviewing at Global Blue by 2x
Sign in to set job alerts for "Customer Service Representative" roles. Customer Service Associate (Arabic speaker only) Customer Experience Agent - Import (9 Months Contract)Riyadh, Riyadh, Saudi Arabia 20 hours ago
Operation Support / relationship Specialist Customer Service Quality Specialist - Saudi NationalWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative (CSR) – Agent
Hiring Opportunity – For High School/Diploma/ BSc Gr ad uates
Job Criteria:
- Passionate about customer experience
- Assist and resolve customers’ queries and problems
- Fluent in Arabic/English written and spoken
- Have confidence and positive attitude
- Able to work on shifts
Interested Candidates wishing to apply for this role can submit their CV online, The shortlisted candidates only will be contacted for Assessment and Interview as per SILAH Policy and Procedure.
Customer Service Representative (CSR) - Agent
#J-18808-LjbffrCustomer Service Representative
Posted today
Job Viewed
Job Description
Help customers with complaints and questions, give customers information about products
and services, take orders by helping customers understand the
product and answering questions about their orders, and escalate complaints
across a number of communication channels. To do well in this role you need to
be able to remain calm when customers are frustrated and have experience
working with computers.
KEY DUTIES & RESPONSIBILITIES:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative - Tamheer
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Representative - Tamheer role at Greenfix Property Care .
Job Description: We are seeking a friendly and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assisting customers with product information, order status, and troubleshooting.
- Resolving customer complaints and providing appropriate solutions.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with other departments to enhance the customer experience.
- Continuously improving service processes and procedures.
Qualifications:
- High school diploma or equivalent; bachelor’s degree preferred.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
Additional Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Household Services
Note: The job posting appears active; no expiration indicated.
#J-18808-Ljbffr