Customer Service Representative

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Jeddah, Makkah Jobskey

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Job Description

The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

Responsibilities:

  1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
  2. Provide detailed information about properties, including pricing, features, and availability.
  3. Assist clients in understanding the real estate market and guide them in their property search.
  4. Maintain accurate records of customer interactions and property details.
  5. Resolve customer complaints and issues related to property transactions effectively.
  6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
  7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
  8. Identify opportunities for enhancing customer service processes in the real estate sector.
  9. Stay updated on market trends and property listings to provide informed assistance.
  10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

Preferred Candidate:

  1. Strong verbal and written communication skills specific to real estate terminology.
  2. Ability to work efficiently in a fast-paced environment.
  3. Excellent problem-solving skills and attention to detail.
  4. Proficient in using real estate software and customer relationship management tools.
  5. Ability to work collaboratively with real estate professionals and clients.
  6. Empathetic and patient when addressing customer concerns.
  7. Adaptability to changing market conditions and customer needs.
  8. Previous experience in the real estate or customer service industry is a plus.
  9. Fluency in both English and Arabic is highly desirable.
  10. Strong organizational skills to manage multiple inquiries effectively.

Skills

  • Excellent communication skills, both verbal and written, with a focus on real estate terminology.
  • Proficiency in real estate software and customer service platforms.
  • Strong organizational and multitasking abilities.
  • Effective problem-solving and conflict resolution skills.
  • Ability to work under pressure and meet tight deadlines.
  • Knowledge of real estate market trends and practices.
  • Fluency in English and Arabic is a significant advantage.
  • Empathy and active listening skills to cater to customer needs.

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Call Center

Jeddah, Makkah Bupa Arabia

Posted today

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Job Description

Role Purpose:
Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of quality.

Key Accountabilities:
1. Calls Handling:

- Provide a high level of customer service and professional communication skills
- Maintain a thorough knowledge of all departments, Bupa Arabia network, products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times
- Resolves and inputs provider/client requests into CRM according to established guidelines.
- Ensures proper, accurate records, files, databases are set up and maintained.
- Highlight any recurring problems that are identified and then direct the information accordingly so that corrective actions can be taken promptly
- Ability to use and interpret multiple systems for preauthorization’s, claims research, contract interpretation, and provider network status
- Capacity to understand and interpret client and provider contracts while working with callers
- Provides customer satisfaction to both internal and external customers and strives to continuously improve service deliver.

2. Complaint and conflict handling:

- Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with mínimal intervention of supervisors.

**Skills**:
Experience Field:

- Customer Service, Sales or Call Centre
- Ability to multi-task in a fast paced changing environment and work well under stress
- Strong trouble shooting, problem-solving and analytical skills
- Excellent follow up skills Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers.

**Education**:
IT, business, marketing or healthcare.
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Call Center Agent

New
Jeddah, Makkah Magrabi Hospitals & Centers

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Job Description

  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Good computer skills.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Flexibility and openness to innovation and improvement.
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Call Center Operator

New
Jeddah, Makkah Haji Husein Alireza & Co. Ltd.

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Job Description

Job Summary
  • Contact customers and receive their questionnaires.
  • إجراء الاتصالات الهاتفية بالعملاء واستقبالها منهم
  • Enter the required information into the system correctly.
  • إدخال المعلومات المطلوبة الى نظام إدارة خدمة العملاء بشكل صحيح
Job Requirements
  • Saudi National
  • سعودية الأصل و المنشأ
  • Fit physically and healthy
  • لائق صحياً وبدنياً
  • Secondary Certificate is the minimum
  • الحصول على شهادة الثانوية كحد أدنى
  • Sound and pronounce of letters are correct and clear
  • وضوح مخارج الحروف ونطقها بطريقة صحيحة
  • Ability to serve customers courteously
  • القدرة على خدمة العملاء بلباقة
  • Immediate joining to the work.
  • إمكانية الإنضمام المباشر للعمل
Skills
  • Technical expertise in related computer applications.
  • المهارة في التعامل مع تطبيقات الحاسب الآلي
  • Excellent command of English (Written & Spoken)
  • اتقان اللغة الإنجليزية تحدثا وكتابة
  • Good multi-tasking skills.
  • مهارات جيدة في التعامل مع تعدد المهام
  • Speed in completing tasks.
  • السرعة في إنجاز المهام
  • Ability to work with a team.
  • القدرة على التعامل مع الفريق
  • Ability to work under high pressure
  • القدرة على العمل تحت ضغط مرتفع
  • Able to react effectively and calmly in emergencies
  • القدرة على الاستجابة بفعالية وهدوء في الحالات الطارئة
  • Maintain confidentiality of customer's information.
  • الحفاظ على سرية معلومات العميل
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Call Center (Tamheer)

Jeddah, Makkah My Clinic KSA

Posted 1 day ago

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Job Description

Job Title

HR | Talent Acquisition Sr. Officer | Hiring Requests Management | End-to-End Recruitment | Sourcing Expert

Company

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.

Program/Opportunity

Tamheer program aims to train Saudi graduate holders at outstanding companies in order for them to gain experience and skills to prepare them for full-time employment.

Requirements
  • Saudi
  • Acquired Bachelor's or diploma degree
  • Registered on TAQAT platform
  • Unemployed
  • Not registered with GOSI within the past six months
  • Has not previously participated in Tamheer program
Seniority level
  • Entry level
Employment type
  • Other
Job function
  • Other
  • Industries
  • Hospitals and Health Care
Industries
  • Hospitals and Health Care

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Call Center Agent

Jeddah, Makkah Al Borg Diagnostics

Posted 2 days ago

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Job Description

AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.

Responsibilities
  • Handle a high volume of inbound calls with professionalism and efficiency
  • Provide precise information regarding diagnostic services and assist with appointment scheduling
  • Resolve customer issues while following established procedures
  • Document customer interactions accurately in our system
  • Collaborate with team members to improve service quality and share knowledge
  • Follow scripts and guidelines to ensure consistent communication
  • Meet or exceed individual and team performance targets
  • Maintain updated knowledge of our services, products, and industry trends
Requirements
  • Previous experience in a call center or customer service role is an advantage
  • Strong verbal and written communication skills
  • Exceptional problem-solving abilities and attention to detail
  • Able to multitask and prioritize responsibilities in a fast-paced environment
  • Comfortable using various software applications and CRM systems
  • Fluency in both English and Arabic is preferred
  • Positive attitude and a commitment to excellent customer service
  • Flexibility to work in various shifts, including nights and weekends
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting

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Call center representative

Jeddah, Makkah Avanta Works

Posted 22 days ago

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Job Description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative


We are seeking a skilled and experienced Call Center Representative to join our team in Jeddah. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information to customers regarding products, services, and company policies
- Resolve customer complaints and escalate issues to the appropriate department when necessary
- Maintain a positive attitude and provide exceptional customer service at all times
- Complete call logs and update customer records with relevant information
- Follow communication procedures, guidelines, and policies
- Strive to meet monthly performance targets

Requirements:
- Previous experience in a call center or customer service role is preferred
- Excellent communication skills in Arabic or Hindi, both written and verbal
- Familiarity with CRM systems and practices is a plus
- Ability to handle high volume of calls in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Ability to work independently as well as part of a team
- Flexibility to work varying shifts including nights, weekends, and holidays if needed

Salary:
This position offers a competitive salary of 1700$ per month.

Location:
This job is located in Jeddah. All nationalities are welcome to apply.

Benefits:
We offer an inclusive work environment that values diversity and promotes growth opportunities for our employees. This position does not require English proficiency.

If you meet the above requirements and are passionate about providing top-notch customer service, we encourage you to apply for this exciting opportunity!

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Call center representative

Jeddah, Makkah Work in USA

Posted 22 days ago

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Job Description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative - Jeddah, Saudi Arabia


We are currently hiring for a Call Center Representative to join our team in Jeddah, Saudi Arabia. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers in a timely and professional manner.

Requirements:
- Fluency in Hindi and/or other Indian languages
- Excellent communication skills
- Ability to work in a fast-paced environment
- Customer service oriented
- Previous call center experience is preferred

Responsibilities:
- Answering incoming calls from customers and addressing their inquiries or concerns
- Making outbound calls to follow up on customer requests or resolve any issues
- Providing information about products or services to customers
- Maintaining accurate records of all customer interactions
- Collaborating with team members to ensure excellent customer service

Benefits:
- Competitive salary of 1400$ per month
- Full-time job with visa sponsorship
- Opportunity for growth and career development

If you are a fluent Hindi speaker with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Join our dynamic team in Jeddah and be part of an exciting journey to success.

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MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience

1200 $

We need workers in our home and office, kindly text me if you’re interested to joining

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Call Center Specialist

Jeddah, Makkah GUTHMI Group

Posted 25 days ago

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Job Description

We are seeking a Saudi motivated and customer-focused Call Center Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to address inquiries, resolve issues, and enhance their overall experience.

Key Responsibilities

  • Respond promptly and professionally to customer calls, emails, and chats.
  • Identify customer needs and provide appropriate solutions and information.
  • Document all interactions accurately in our customer relationship management system.
  • Collaborate with team members to improve processes and enhance service delivery.
  • Maintain up-to-date knowledge of products, services, and promotions.
  • Handle complaints and escalations with empathy and professionalism.

Qualifications

  • SAUDI NATIONALITY ONLY
  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Proven experience in a call center or customer service role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Proficiency in using computer systems and software.

If you are passionate about helping others and thrive in a collaborative environment, we invite you to apply for this exciting opportunity to make a difference in our customers' lives.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Retail

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Jeddah, Makkah, Saudi Arabia 21 hours ago

Executive Assistant to Chief Executive Officer

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Call center representative

Jeddah, Makkah Abroad Work

Posted 25 days ago

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Job Description

Call center representative vacancy in Jeddah Saudi Arabia

Customer Service Representative - Jeddah, Saudi Arabia


We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service Representative. As a member of our call center team, you will be responsible for handling incoming calls, providing information and assistance to customers, and resolving any issues or complaints they may have.

As a native English speaker, you will be able to effectively communicate with our international customers. Previous experience in a call center or customer service role is preferred. This is a full-time position with a salary of 1500$ per month.

Located in Jeddah, Saudi Arabia, this job is ideal for Indian nationals looking for an English-speaking job with visa sponsorship. Accommodation is not provided, so candidates must have their own housing arrangements.

This is an urgent position, so we are looking for someone who can start immediately. If you are passionate about delivering excellent customer service and want to be part of a dynamic team in Saudi Arabia's bustling city of Jeddah, then this opportunity is perfect for you! Apply now and take the first step towards an exciting career as a Customer Service Representative.

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