Customer Service Representative

Jeddah, Makkah Jobskey

Posted 20 days ago

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Job Description

The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

Responsibilities:

  1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
  2. Provide detailed information about properties, including pricing, features, and availability.
  3. Assist clients in understanding the real estate market and guide them in their property search.
  4. Maintain accurate records of customer interactions and property details.
  5. Resolve customer complaints and issues related to property transactions effectively.
  6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
  7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
  8. Identify opportunities for enhancing customer service processes in the real estate sector.
  9. Stay updated on market trends and property listings to provide informed assistance.
  10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

Preferred Candidate:

  1. Strong verbal and written communication skills specific to real estate terminology.
  2. Ability to work efficiently in a fast-paced environment.
  3. Excellent problem-solving skills and attention to detail.
  4. Proficient in using real estate software and customer relationship management tools.
  5. Ability to work collaboratively with real estate professionals and clients.
  6. Empathetic and patient when addressing customer concerns.
  7. Adaptability to changing market conditions and customer needs.
  8. Previous experience in the real estate or customer service industry is a plus.
  9. Fluency in both English and Arabic is highly desirable.
  10. Strong organizational skills to manage multiple inquiries effectively.

Skills

  • Excellent communication skills, both verbal and written, with a focus on real estate terminology.
  • Proficiency in real estate software and customer service platforms.
  • Strong organizational and multitasking abilities.
  • Effective problem-solving and conflict resolution skills.
  • Ability to work under pressure and meet tight deadlines.
  • Knowledge of real estate market trends and practices.
  • Fluency in English and Arabic is a significant advantage.
  • Empathy and active listening skills to cater to customer needs.

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Call center representative

Jeddah, Makkah Want More

Posted today

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Job Description

Call Center Representative – Jeddah, Saudi Arabia

Job title: Call Center Representative (No English Required, Pakistani/Malayalee Preferred) - Jeddah, Saudi Arabia. This is a contract position with urgent requirement.

Responsibilities
  • Answer incoming calls and respond to customer inquiries
  • Resolve customer issues and provide information about services and products
  • Provide technical support when needed
  • Schedule appointments and conduct outbound calls as required
  • Perform related tasks as assigned by the supervisor
Qualifications
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and the ability to think quickly and act decisively
  • Friendly, organized, able to multitask, and good time management
  • Preference given to Pakistani and Malayalee applicants; English language proficiency is not required
  • Contract position with urgent staffing needs; candidates able to start immediately are encouraged to apply

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Call center representative

Jeddah, Makkah ConFlip

Posted today

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Job Description

Overview

Call Center Representative (No English Required), Jeddah, Saudi Arabia

We are seeking a Call Center Representative to join our team in Jeddah, Saudi Arabia. This position is ideal for individuals who are looking for a full-time job with accommodation and do not require English proficiency. The successful candidate will be required to handle customer inquiries and complaints via telephone, email, or other electronic means.

The successful candidate should have excellent communication and interpersonal skills, as well as the ability to multitask effectively. Previous experience in customer service is advantageous; however, we are willing to consider candidates who are fresh graduates from any relevant field of study.

In this role, you will be expected to be proactive in resolving customer issues and maintain good relationships with them. You should also provide feedback on customer satisfaction and suggest initiatives for improvement. Additionally, you must ensure that all customer inquiries and complaints are handled in accordance with the company's policies and procedures.

Responsibilities
  • Handle customer inquiries and complaints via telephone, email, or other electronic means
  • Be proactive in resolving customer issues and maintain good relationships with customers
  • Provide feedback on customer satisfaction and suggest initiatives for improvement
  • Ensure that all customer inquiries and complaints are handled in accordance with the company's policies and procedures
Qualifications
  • Excellent communication and interpersonal skills
  • Ability to multitask effectively
  • Previous experience in customer service is advantageous
  • Fresh graduates from any relevant field may be considered

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Call center representative

Jeddah, Makkah India Abroad

Posted 3 days ago

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Job Description

Overview

Call Center Representative (English Speaking) in Jeddah, Saudi Arabia. We are seeking highly motivated individuals, preferably of Pakistani or Malayalee nationality, to join our dynamic call center team in Jeddah, Saudi Arabia. As a Call Center Representative, you will be responsible for answering incoming calls from customers and providing them with excellent customer service.

Responsibilities
  • Handle inbound calls from customers and address their inquiries or concerns
  • Provide information about products and services to customers
  • Record customer information and details of each interaction for future reference
  • Follow call scripts and guidelines to ensure consistency and quality of service
  • Achieve monthly targets for call volume and customer satisfaction
  • Escalate complex issues to the appropriate department for resolution
  • Maintain a positive attitude and professional demeanor at all times
Requirements
  • Fluency in English is a must, both verbal and written
  • Previous experience in a call center or customer service role is preferred but not required
  • Excellent communication skills with the ability to actively listen and respond effectively
  • Strong problem-solving skills and ability to handle difficult situations
  • Ability to multitask and navigate through multiple computer systems simultaneously
  • High school diploma or equivalent education required

We welcome individuals without prior experience who are eager to learn and grow within our organization. Training will be provided for the right candidate. If you are passionate about delivering exceptional customer service, we want to hear from you!

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Call center representative

Jeddah, Makkah Work standard

Posted 3 days ago

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Job Description

Overview

Call center representative vacancy in Jeddah, Saudi Arabia

Customer Service Representative (Call Center)
We are hiring a Customer Service Representative to join our dynamic team at our call center in Jeddah, Saudi Arabia. As a Customer Service Representative, you will be responsible for providing excellent customer service and resolving any inquiries or issues that our customers may have. This position is open to all nationalities and is ideal for those looking for part-time work without the need for prior experience or accommodation. Women are also encouraged to apply.

Responsibilities
  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information regarding products, services, and company policies
  • Assist customers with placing orders, tracking shipments, processing returns, and any other issues they may have
  • Escalate complex or unresolved issues to the appropriate department or supervisor
  • Maintain customer records by updating account information and documenting interactions
  • Meet monthly performance targets for call quality, efficiency, and customer satisfaction
Qualifications
  • Fluent in English (spoken and written)
  • Excellent communication skills with a friendly and empathetic attitude
  • Ability to multitask and handle high-volume calls while maintaining quality service
  • Basic computer skills with the ability to navigate multiple systems simultaneously
  • Must be able to work flexible hours including weekends and holidays
What We Offer

We offer competitive hourly pay, ongoing training opportunities, career growth potential, and a fun and supportive work environment. If you have a passion for helping others and thrive in a fast-paced environment, then we want you on our team! Apply now to join our diverse team of professionals from around the world.

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Call center representative

Jeddah, Makkah JobLeader

Posted 3 days ago

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Job Description

Call center representative vacancy in Jeddah Saudi Arabia Overview

Call Center Representative (English Speaking)

City: Jeddah, Saudi Arabia

As a Call Center Representative, you will be responsible for providing excellent customer service and support to our English-speaking clients. Your primary duties will include answering incoming calls, responding to customer inquiries and complaints, and processing orders or requests. You will also be expected to maintain accurate records of all customer interactions and escalate any complex issues to the appropriate department.

Responsibilities
  • Answer incoming calls and respond to customer inquiries and complaints
  • Process orders or requests and maintain accurate records of customer interactions
  • Escalate complex issues to the appropriate department
  • Provide excellent customer service to English-speaking clients
Qualifications
  • Fluent in English with excellent communication skills
  • Previous experience in a call center or customer service role preferred
  • Strong problem-solving abilities and the ability to work well under pressure
Benefits
  • Full-time position with a salary of 1100$ per month
  • Part-time positions available for flexible hours
  • Accommodation provided for all employees
  • Biometric passport assistance for non-Saudi nationals

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Call center representative

Jeddah, Makkah Woopel

Posted 3 days ago

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Job Description

Overview

Call Center Representative
As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers in a fast-paced and dynamic environment. Your primary goal will be to provide excellent customer service and resolve any issues or inquiries that customers may have. This position is located in Jeddah and is open to Indian nationals.

Responsibilities
  • Answer incoming calls from customers and assist them with their inquiries or concerns
  • Make outbound calls to follow up on customer inquiries or requests
  • Provide accurate and timely information to customers while maintaining a professional and courteous demeanor
  • Identify and escalate any issues or concerns to the appropriate department or supervisor
  • Maintain detailed and accurate records of customer interactions and transactions
  • Meet weekly and monthly performance goals set by the company
Requirements
  • Indian national with excellent verbal and written communication skills in English (Arabic proficiency is a plus)
  • At least 1 year of experience as a call center representative or in a customer service role
  • Ability to handle high volume of calls while maintaining quality customer service
  • Strong problem-solving skills and ability to think on your feet
  • Ability to work flexible shifts, including weekends and holidays if required
  • Must have a valid visa sponsorship for employment in Jeddah
Benefits
  • Competitive salary of 1800$ per month
  • Contract job with potential for permanent placement
  • Professional development opportunities
  • Visa sponsorship provided
  • No English language requirement

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Call center representative

Jeddah, Makkah Workato

Posted 3 days ago

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Job Description

Call center representative vacancy in Jeddah Saudi Arabia

Customer Service Representative - Jeddah, Saudi Arabia

We are currently hiring a Customer Service Representative for our call center in Jeddah, Saudi Arabia. As a representative, you will be responsible for providing excellent customer service to our clients and ensuring their satisfaction with our products and services.

Responsibilities
  • Handle incoming calls and emails from customers in a professional and timely manner.
  • Listen to customers' concerns and provide appropriate solutions or escalate to the relevant department.
  • Keep accurate records of customer interactions and transactions.
  • Provide product information, pricing, and availability to customers.
  • Process orders, returns, and exchanges according to company policies.
  • Follow up with customers regarding any unresolved issues or concerns.
  • Meet performance metrics such as average handle time, customer satisfaction ratings, and first call resolution.
Requirements
  • High school diploma or equivalent.
  • Experience working in a call center or customer service environment is preferred.
  • Excellent communication skills in Arabic (both verbal and written).
  • Basic computer skills and ability to quickly learn new systems.
  • Strong problem-solving skills and ability to handle difficult situations with patience and empathy.
  • Ability to work flexible shifts including evenings, weekends, and holidays.
Salary

This is a contract position with a salary of 1800$ per month. Other benefits may be provided based on performance.

If you are passionate about providing exceptional customer service and have the required skills and qualifications, we would love to hear from you. Apply now for this exciting opportunity!

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Call center representative

Jeddah, Makkah Work corp

Posted 3 days ago

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Job Description

Call Center Representative Vacancy in Jeddah, Saudi Arabia

We are hiring a motivated and skilled Indian Call Center Representative to join our team in Jeddah, Saudi Arabia. As a call center representative, you will handle incoming and outgoing calls, provide excellent customer service, and resolve customer inquiries or concerns. This is an urgent position with visa sponsorship and accommodation provided .

Responsibilities:
  1. Answer incoming calls and respond to customer inquiries professionally
  2. Make outbound calls to promote our products or services
  3. Identify and resolve customer complaints using appropriate solutions
  4. Maintain accurate records of interactions with customers
  5. Meet targets for call volume, sales, and service quality
Requirements:
  1. Indian nationality with fluency in Hindi or other Indian languages
  2. Minimum 1 year experience in a call center or customer service role
  3. Excellent communication skills and phone etiquette
  4. Ability to work under pressure and handle challenging customers
  5. Basic computer skills and quick learner of new software

We offer a competitive salary of $1500 per month plus performance-based bonuses. This is a great opportunity for Indians in Jeddah seeking stable employment with visa sponsorship. Don't miss this chance to join our dynamic team!

This job is active and available .

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Call center representative

Jeddah, Makkah Avanta Works

Posted 15 days ago

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Job Description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative


We are seeking a skilled and experienced Call Center Representative to join our team in Jeddah. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information to customers regarding products, services, and company policies
- Resolve customer complaints and escalate issues to the appropriate department when necessary
- Maintain a positive attitude and provide exceptional customer service at all times
- Complete call logs and update customer records with relevant information
- Follow communication procedures, guidelines, and policies
- Strive to meet monthly performance targets

Requirements:
- Previous experience in a call center or customer service role is preferred
- Excellent communication skills in Arabic or Hindi, both written and verbal
- Familiarity with CRM systems and practices is a plus
- Ability to handle high volume of calls in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Ability to work independently as well as part of a team
- Flexibility to work varying shifts including nights, weekends, and holidays if needed

Salary:
This position offers a competitive salary of 1700$ per month.

Location:
This job is located in Jeddah. All nationalities are welcome to apply.

Benefits:
We offer an inclusive work environment that values diversity and promotes growth opportunities for our employees. This position does not require English proficiency.

If you meet the above requirements and are passionate about providing top-notch customer service, we encourage you to apply for this exciting opportunity!

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