63 Customer Service Centers jobs in Saudi Arabia

This person will be responsible for answering customers' inquiries in foreign languages according to company standards and will work as a part of the Customer Service Team. Customer Service Representative is expected to be focused on Customer Services' KPIs and deliver a high performance with focus in high quality.

Key responsibilities

• Communication with customers in written and via phone with defined SLA (response time) and quality standards
• Keeping records of customer's interaction and contacts
• Researching required information using internal systems and resources
• Communication and coordination with CS Team members, internal departments, and GB offices
• Following-up in customer inquiries not immediately resolved
• dentifying and escalating priority issues
• Recommending process improvements
• Duties and responsibilities can be changed after arrangement
• Providing customers with correct and complete information
• Ensuring maintaining of KPIs and SLAs
• Ensuring the contact logging software is correctly used to allow reports and analysis
• Maintaining internal rules

Qualifications

• Secondary education degree or University degree (Bc/MA)
• Fluent knowledge of English (intermediate / upper-intermediate, both written and spoken)
• Fluent knowledge of 2nd foreign language (upper-intermediate, both written and spoken)
• PC literate with experience with MS Office
• Previous experience in Customer Service is an advantage (international environment is a significant advantage)
• Customer oriented
• Attention to detail and accuracy
• Enjoys a fast paced, ever-changing environment
• Team player
• Good analytical skills, focused on problem solving
• Ability to handle stress
• Multi-tasking
• Experience with Salesforce

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Technology, Information and Media

Referrals increase your chances of interviewing at Global Blue by 2x

Riyadh, Riyadh, Saudi Arabia 20 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Customer Service Representative role at Tetra Pak

Join to apply for the Customer Service Representative role at Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.

Job Summary

We are looking for a Customer Service Representative who will be responsible for our front office activities related to order management, design handling, supply and demand, and logistics, linked to customer service excellence which also includes offering quality service with innovative solutions to drive customer satisfaction and improve overall customer experience.

The successful candidate will be based in Arabia area and will report to the Customer Service and Design Director.

What You Will Do

• Customer care and after-sales services.
• Be an active member of the accounts team.
• Drive monthly evaluation, analysis, and optimization of customer-relevant KPIs.
• Present results in the quarterly meeting with the customers.
• Participate with input in the monthly rolling forecast, populate the tool, and drive accuracy improvement.
• Identify opportunities for improvement and advancing the supply chain service level in packaging and additional materials.
• Monitor and drive improvement of the finished goods inventory.
• Drive digitalization and promote self-service tools.
• Take special tasks and independent projects (further development of key figures).
• Drive continuous improvement through common agenda projects in account initiatives.
• Understand the market's specific supply chain needs and work to continuously optimize & improve supply chain operations
  
  

• 02 - 03 years of prior work experience in a similar role.
• Customer-focused mindset and self-driven, proactive, and highly structured individual.
• Ability to handle multiple tasks while demonstrating time management and prioritize among them.
• You are fluent in English, both spoken and written. Good working knowledge of MS Office.
• Strong business communication skills, both written and verbal.
• Excellent analytical thinking and resilience.
• Customer focus, objective, and productivity-oriented.
• Tools: SAP, Microsoft Office, Teams, Power BI and CRM
• Ability to work independently and under pressure, and keeping an eye on details
  
  

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Packaging and Containers Manufacturing

Referrals increase your chances of interviewing at Tetra Pak by 2x

Al Dar Al Baida District, Riyadh, Saudi Arabia 1 day ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Customer Service Representative - Tamheer role at Greenfix Property Care .

Job Description: We are seeking a friendly and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.

Key Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assisting customers with product information, order status, and troubleshooting.
• Resolving customer complaints and providing appropriate solutions.
• Maintaining accurate records of customer interactions and transactions.
• Collaborating with other departments to enhance the customer experience.
• Continuously improving service processes and procedures.

Qualifications:

• High school diploma or equivalent; bachelor's degree preferred.
• Previous experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Household Services

Note: The job posting appears active; no expiration indicated.

Continue with Google Continue with Google

Get AI-powered advice on this job and more exclusive features.

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Job Description

We are seeking a friendly and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.

Job Description

We are seeking a friendly and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.

Key Responsibilities

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assisting customers with product information, order status, and troubleshooting.
• Resolving customer complaints and providing appropriate solutions.
• Maintaining accurate records of customer interactions and transactions.
• Collaborating with other departments to enhance the customer experience.
• Continuously improving service processes and procedures.
  
  

• High school diploma or equivalent; bachelor's degree preferred.
• Previous experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.

• Seniority level Not Applicable

• Employment type Other

• Job function Other
• Industries Retail

Get notified about new Customer Service Representative jobs in Eastern, Saudi Arabia .

Al Khobar, Eastern, Saudi Arabia 1 month ago

Al Khobar, Eastern, Saudi Arabia 1 month ago

Al Khobar, Eastern, Saudi Arabia 1 month ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Job Description:

We are seeking a friendly and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.
Key Responsibilities:

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assisting customers with product information, order status, and troubleshooting.
• Resolving customer complaints and providing appropriate solutions.
• Maintaining accurate records of customer interactions and transactions.
• Collaborating with other departments to enhance the customer experience.
• Continuously improving service processes and procedures.

Qualifications:

• High school diploma or equivalent; bachelor's degree preferred.
• Previous experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.

GDC Middle East (GDCME) is a Saudi company with 80% ownership by the Public Investment Fund (PIF) and 20% by Ajwa Aviation Holdings. Established in 2015 with headquarters in Riyadh, GDCME specializes in the aircraft engineering sector. The company offers comprehensive solutions for aviation systems, operations, and support, distinguished by its capability to maintain aircraft to the highest quality and safety standards, meeting the technical challenges and global requirements in the aviation and defense industries.

1. Work under customer management and report to the customer Directorate of Aircraft Maintenance at HQ.
2. Answer all questions related to maintenance, operations, and logistics concerning aircraft and engines.
3. Provide guidance on the usage of tools, testers, and equipment on aircraft.
4. Analyze the maintenance program and recommend improvements.
5. Participate in aircraft occurrence investigations.
6. Guide maintenance activities on aircraft and associated equipment, following up on concessions and deviations.
7. Submit FTRs to OEM to resolve issues related to aircraft, engines, or equipment.
8. Identify areas requiring training and updates to maintenance procedures.

Join to apply for the Customer Service Representative role at The Flex .

Get AI-powered advice on this job and more exclusive features.

At The Flex , we're redefining what it means to rent a home. Just like buying something on Amazon, finding and moving into a rental should be fast, flexible, and frustration-free. Our mission is to simplify renting for tenants and remove the headaches for landlords-no hidden fees, no complicated processes, just smart, seamless solutions.

We're building a high-performance, close-knit team that's passionate about shaking up the global rental space. If you thrive in a fast-paced, growth-driven environment and want to be part of something bold, The Flex might just be your next big move.

As our Client Success Partner , you'll be the friendly face and trusted voice for our customers. Your job is to create exceptional experiences, solve problems with empathy and speed, and build strong, lasting relationships. You'll work closely with both customers and internal teams to make sure everything runs smoothly from first contact to long-term satisfaction.

• Respond to questions via email, phone, and chat in a timely, professional, and friendly manner.
• Share helpful, clear info about our services, properties, and booking processes.
• Handle any concerns or complaints with care and proactive solutions.

• Create memorable experiences that turn first-time clients into long-term fans.
• Follow up with clients to check in, collect feedback, and ensure everything is on point.
• Represent The Flex with professionalism, warmth, and a focus on customer success.

• Troubleshoot booking or property issues and keep customers in the loop.
• Collaborate with internal teams (e.g., operations, property management) to resolve things fast.

• Gather customer feedback and spot patterns to help us continuously improve.
• Share actionable suggestions with the team to enhance service and user experience.

• Keep detailed records of interactions and resolutions using our CRM system.
• Help track performance and contribute to team reporting.

• Previous experience in customer support, client success, or a similar people-first role.
• Excellent written and verbal communication skills in English.
• A calm, positive attitude when handling challenges or tight timelines.
• Great with tools like CRM systems, support platforms, and digital workflows.
• Organized, proactive, and able to juggle multiple tasks at once.
• Naturally empathetic with a genuine drive to help others.

Entry level

Full-time

Other

• Engage with customers via chat and phone, providing prompt and effective solutions.
• Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
• Champion customer service excellence, ensuring policies and procedures align with company objectives.
• Analyze customer queries, identifying patterns and opportunities for service optimization.
• Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.

• Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
• Postgraduate degree in math, business, marketing, or finance (preferred).
• Strong analytical and problem-solving skills, with the ability to think critically.
• Exceptional communication and interpersonal skills, with a high level of self-awareness.
• Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
• Team player mindset, with the ability to build and maintain strong relationships across teams.
• Resilience under pressure, with a proactive approach to challenges.

• Be part of an industry-leading fintech company redefining customer experience.
• Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
• Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
• Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.
  
  

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Job Description

We are seeking a friendly and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding support to our customers by addressing inquiries, resolving issues, and ensuring a positive experience.

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assisting customers with product information, order status, and troubleshooting.
3. Resolving customer complaints and providing appropriate solutions.
4. Maintaining accurate records of customer interactions and transactions.
5. Collaborating with other departments to enhance the customer experience.
6. Continuously improving service processes and procedures.

1. High school diploma or equivalent; bachelor's degree preferred.
2. Previous experience in customer service or a related field.
3. Excellent communication and interpersonal skills.
4. Strong problem-solving abilities and attention to detail.
5. Ability to work in a fast-paced environment and manage multiple tasks.

• Seniority level: Not Applicable
• Employment type: Other
• Job function: Other
• Industry: Retail