289 Customer Service Centers jobs in Saudi Arabia

Overview

Operations Management | Account Management

Yamm is dedicated to transforming the refund and return process using advanced technologies to make it quicker, clearer, and more efficient. By managing return processes from end to end, Yamm ensures a seamless, stress-free experience for both merchants and customers. This commitment boosts merchant customer confidence and loyalty.

This is a full-time on-site role for a Customer Service Representative located in Al Khobar. The Customer Service Representative will handle day-to-day tasks such as addressing customer inquiries, resolving issues, processing returns, and ensuring customer satisfaction. The role requires maintaining a high level of customer support and delivering excellent customer experiences consistently.

• Address customer inquiries and resolve issues to ensure high levels of customer satisfaction
• Process returns and manage end-to-end return workflows
• Maintain a high level of customer support and deliver excellent customer experiences consistently

• Ability to ensure Customer Satisfaction and enhance Customer Experience
• Strong communication and interpersonal skills
• Ability to handle challenging situations with professionalism
• Excellent problem-solving abilities
• Flexibility and adaptability to changing needs and priorities

• A dynamic and supportive work environment where your contributions make real impact
• Opportunities for growth and career development in a fast-growing startup
• Hands-on experience with innovative technologies transforming e-commerce
• A collaborative team culture that values flexibility, adaptability, and initiative

• Full-time

• Al Khobar, Eastern Province, Saudi Arabia

About Us

Kaizen is the Number 1 Recruitment Leader in the MENA region and works on placing high-caliber professionals in prominent and lucrative roles across the Middle East & and GCC.

Established in 1841 is the world’s leading source of business information and insights, enabling companies to Decide with Confidence it is responsible for business in 64 countries across the Middle East, South Asia, Africa, and the Indian Ocean / Pacific Islands regions.

• Oversee and manage the daily influx of leads for specific products of D&B.
• Handle client communication professionally, providing information about service offerings, addressing inquiries from existing clients, and support sales in fresh inquiries.
• Maintain a detailed record of inquiries, requests, complaints, comments, and ensure follow-up with the relevant parties to facilitate necessary actions.
• Liaison with other departments to ensure a timeline fulfilment of deliverables.
• Direct requests to the appropriate individuals or teams for resolution.
• Cultivate and nurture professional relationships with existing customers.
• Should know about all the existing offerings of D&B.
• Provide accurate and comprehensive information as needed.
• Lead efforts in maintaining and updating the customer database.
• Contribute to research activities and play a key role in generating sales leads.

• Graduate

• 0-2 years of experience in managing the corporate customers, B2B Customer Service

• Proven track record in customer service, corporate CS preferred.
• Strong communication and interpersonal skills.
• Demonstrated ability to work effectively in a team.
• Customer-oriented with active listening skills.
• Ability to multitask, prioritize, and manage time efficiently.
• Thrives in a high-pressure work environment.
• Ability to manage the different stakeholders at the same time.
• Ability to engage

When you apply for this position, a consultant from Kaizen Firm will evaluate your resume for the role being posted in addition to considering you for other relevant positions as they become available that match your interests, expertise, and skill set. Your CV might be submitted into our protected applicant tracking system, but none of your information will ever be disclosed to another party without your permission. Through https : / / zcu.io / cNxP , you can browse a wide range of employment opportunities and apply your personal data rights at any time.

Join to apply for the Customer Service Representative role at Tetra Pak

Join to apply for the Customer Service Representative role at Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

We are looking for a Customer Service Representative who will be responsible for our front office activities related to order management, design handling, supply and demand, and logistics, linked to customer service excellence which also includes offering quality service with innovative solutions to drive customer satisfaction and improve overall customer experience.

The successful candidate will be based in Arabia area and will report to the Customer Service and Design Director.

What You Will Do

• Customer care and after-sales services.
• Be an active member of the accounts team.
• Drive monthly evaluation, analysis, and optimization of customer-relevant KPIs.
• Present results in the quarterly meeting with the customers.
• Participate with input in the monthly rolling forecast, populate the tool, and drive accuracy improvement.
• Identify opportunities for improvement and advancing the supply chain service level in packaging and additional materials.
• Monitor and drive improvement of the finished goods inventory.
• Drive digitalization and promote self-service tools.
• Take special tasks and independent projects (further development of key figures).
• Drive continuous improvement through common agenda projects in account initiatives.
• Understand the market's specific supply chain needs and work to continuously optimize & improve supply chain operations
  
  

• 02 - 03 years of prior work experience in a similar role.
• Customer-focused mindset and self-driven, proactive, and highly structured individual.
• Ability to handle multiple tasks while demonstrating time management and prioritize among them.
• You are fluent in English, both spoken and written. Good working knowledge of MS Office.
• Strong business communication skills, both written and verbal.
• Excellent analytical thinking and resilience.
• Customer focus, objective, and productivity-oriented.
• Tools: SAP, Microsoft Office, Teams, Power BI and CRM
• Ability to work independently and under pressure, and keeping an eye on details
  
  

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Packaging and Containers Manufacturing

Referrals increase your chances of interviewing at Tetra Pak by 2x

Al Dar Al Baida District, Riyadh, Saudi Arabia 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview

The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
2. Provide detailed information about properties, including pricing, features, and availability.
3. Assist clients in understanding the real estate market and guide them in their property search.
4. Maintain accurate records of customer interactions and property details.
5. Resolve customer complaints and issues related to property transactions effectively.
6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
8. Identify opportunities for enhancing customer service processes in the real estate sector.
9. Stay updated on market trends and property listings to provide informed assistance.
10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

1. Strong verbal and written communication skills specific to real estate terminology.
2. Ability to work efficiently in a fast-paced environment.
3. Excellent problem-solving skills and attention to detail.
4. Proficient in using real estate software and customer relationship management tools.
5. Ability to work collaboratively with real estate professionals and clients.
6. Empathetic and patient when addressing customer concerns.
7. Adaptability to changing market conditions and customer needs.
8. Previous experience in the real estate or customer service industry is a plus.
9. Fluency in both English and Arabic is highly desirable.
10. Strong organizational skills to manage multiple inquiries effectively.

• Excellent communication skills, both verbal and written, with a focus on real estate terminology.
• Proficiency in real estate software and customer service platforms.
• Strong organizational and multitasking abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of real estate market trends and practices.
• Fluency in English and Arabic is a significant advantage.
• Empathy and active listening skills to cater to customer needs.

Overview

The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
2. Provide detailed information about properties, including pricing, features, and availability.
3. Assist clients in understanding the real estate market and guide them in their property search.
4. Maintain accurate records of customer interactions and property details.
5. Resolve customer complaints and issues related to property transactions effectively.
6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
8. Identify opportunities for enhancing customer service processes in the real estate sector.
9. Stay updated on market trends and property listings to provide informed assistance.
10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

1. Strong verbal and written communication skills specific to real estate terminology.
2. Ability to work efficiently in a fast-paced environment.
3. Excellent problem-solving skills and attention to detail.
4. Proficient in using real estate software and customer relationship management tools.
5. Ability to work collaboratively with real estate professionals and clients.
6. Empathetic and patient when addressing customer concerns.
7. Adaptability to changing market conditions and customer needs.
8. Previous experience in the real estate or customer service industry is a plus.
9. Fluency in both English and Arabic is highly desirable.
10. Strong organizational skills to manage multiple inquiries effectively.

• Excellent communication skills, both verbal and written, with a focus on real estate terminology.
• Proficiency in real estate software and customer service platforms.
• Strong organizational and multitasking abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of real estate market trends and practices.
• Fluency in English and Arabic is a significant advantage.
• Empathy and active listening skills to cater to customer needs.

The Customer Service Representative in the Real Estate industry plays a crucial role in ensuring that clients and potential buyers receive top-notch service. This position is integral to a recruitment agency specializing in Human Resources Outsourcing for real estate firms. The representative will be responsible for addressing inquiries, providing information about properties, and assisting clients throughout the buying or renting process. A successful candidate will possess strong communication skills and a solid understanding of customer service principles tailored to the real estate market.

Responsibilities:

1. Respond to customer inquiries regarding real estate listings and services through phone, email, and chat.
2. Provide detailed information about properties, including pricing, features, and availability.
3. Assist clients in understanding the real estate market and guide them in their property search.
4. Maintain accurate records of customer interactions and property details.
5. Resolve customer complaints and issues related to property transactions effectively.
6. Collaborate with real estate agents and consultants to ensure a seamless customer experience.
7. Conduct follow-ups with clients to ensure satisfaction and address any concerns.
8. Identify opportunities for enhancing customer service processes in the real estate sector.
9. Stay updated on market trends and property listings to provide informed assistance.
10. Participate in training sessions to enhance knowledge of real estate services and customer service skills.

Preferred Candidate:

1. Strong verbal and written communication skills specific to real estate terminology.
2. Ability to work efficiently in a fast-paced environment.
3. Excellent problem-solving skills and attention to detail.
4. Proficient in using real estate software and customer relationship management tools.
5. Ability to work collaboratively with real estate professionals and clients.
6. Empathetic and patient when addressing customer concerns.
7. Adaptability to changing market conditions and customer needs.
8. Previous experience in the real estate or customer service industry is a plus.
9. Fluency in both English and Arabic is highly desirable.
10. Strong organizational skills to manage multiple inquiries effectively.

Skills

• Excellent communication skills, both verbal and written, with a focus on real estate terminology.
• Proficiency in real estate software and customer service platforms.
• Strong organizational and multitasking abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of real estate market trends and practices.
• Fluency in English and Arabic is a significant advantage.
• Empathy and active listening skills to cater to customer needs.

Overview

The Customer Service Specialist – Municipal Requirements plays a pivotal role in navigating the intricate landscape of health and commercial establishment licensing. This mid-career position demands an in-depth understanding of municipal regulations and exceptional communication skills. The specialist acts as a critical liaison between clients and municipal authorities, guiding clients through the establishment or renewal process while ensuring compliance with all governmental requirements. By delivering comprehensive advice, explaining complex procedures, and providing continuous application support, the specialist fosters an environment of trust and satisfaction among clients. Additionally, the role necessitates proactive tracking of application statuses, addressing any potential issues, and maintaining thorough documentation to enhance service efficiency.

• Bachelor’s degree in Business Administration, Public Administration, Communications, or a related field.
• At least 5 years of experience in customer service, with a strong emphasis on municipal regulations and licensing processes.
• Proven track record of working with government agencies and understanding compliance requirements related to health and commercial establishments.
• Demonstrated ability to resolve complex customer inquiries and complaints effectively and efficiently.
• Familiarity with electronic government platforms such as Balady or equivalent systems.
• Strong organizational skills to manage multiple applications and client interactions simultaneously.
• Excellent interpersonal and communication skills, both verbal and written, tailored to diverse client backgrounds.
• Ability to adapt to changes in municipal regulations and stay updated with the latest developments.
• Proficiency in using Customer Relationship Management (CRM) systems for tracking inquiries and documentation.
• Strong analytical skills to prepare insightful reports on application trends and client issues.

• Guide clients through the complexities of municipal requirements for health and commercial establishments, ensuring they receive accurate and timely information.
• Clarify detailed procedures for submitting applications via electronic government platforms like Balady, assisting clients in document preparation.
• Monitor the progress of client applications with the relevant authorities, providing consistent updates to clients about their application status.
• Handle client inquiries regarding rejections or delays in obtaining licenses, coordinating with authorities to facilitate effective solutions.
• Build strong relationships with clients, delivering exceptional service to enhance satisfaction levels and foster long-term trust.
• Maintain up-to-date knowledge of municipal regulations and changes, ensuring advice provided to clients is current and accurate.
• Document all client interactions, inquiries, and solutions in the CRM system for comprehensive record-keeping and reporting.
• Prepare periodic reports analyzing work volume and prevalent customer inquiries to identify areas for improvement in service delivery.

• Expertise in municipal regulations and licensing for health and commercial establishments.
• Strong problem-solving skills with a focus on customer satisfaction and service excellence.
• Exceptional verbal and written communication skills, capable of conveying complex information in an understandable manner.
• Proficient in CRM systems to manage client data and track application processes effectively.
• Analytical thinking with the ability to generate insightful reports on service performance and client trends.
• Time management and organizational skills to prioritize tasks effectively within a fast-paced work environment.
• Ability to work collaboratively with cross-functional teams and various stakeholders to achieve clients’ goals.
• High level of professional integrity and ethical standards while handling confidential client information.

• Mid-Senior level

• Full-time

• Customer Service, Administrative, and Project Management

• Public Relations and Communications Services
• Government Administration

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Sutherland

Basic Requirements:

• High school diploma or equivalent; college degree is a plus.
• Very good verbal and written communication skills.
• Very good verbal and written English skills (B1 or above)
• Proficiency in using computers and basic software.
• Ability to handle Inbound calls professionally and efficiently.
• Strong problem-solving and multitasking abilities.
• Customer-focused attitude with a calm and empathetic approach.
• Willingness to work flexible shifts, including evenings, weekends, and holidays.
• Willing to work on hybrid work environment (min 40% presence from site).
• Previous call center or customer service experience is preferred but not required.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Outbound calling to interested customer and marking down their interest
• Provide accurate information and resolve issues promptly.
• Document interactions and update customer records.
• Follow communication scripts and company procedures.
• Escalate complex issues to supervisors when necessary.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Sutherland by 2x

Get notified about new Customer Service Representative jobs in Eastern, Saudi Arabia .

Al Khobar, Eastern, Saudi Arabia 1 month ago

Al Khobar, Eastern, Saudi Arabia 1 month ago

Al Khobar, Eastern, Saudi Arabia 1 month ago

Al Khobar, Eastern, Saudi Arabia 1 month ago

Al Khobar, Eastern, Saudi Arabia 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

**Role Description

Responsible for welcoming patients and visitors, managing appointments, handling registration and inquiries, and ensuring a smooth patient journey at the clinic.

Qualifications

• Diploma/Bachelor's in Business Administration or related field.

• 1–2 years' experience in reception or healthcare services.

• Strong communication skills in Arabic & English.

• Computer proficiency and ability to multitask.

• Professional appearance and customer service attitude.**