498 Customer Outreach jobs in Saudi Arabia

Term: 12 months

Relevant Experience: 12+ years experience with 5+ years as a business development or cards acquisition expert in KSA

Mandatory Experience: English proficiency. Arabic is mandatory.

Purpose of Job:

With high aspirational targets on SNB cards business for 2025, business development will be responsible for all sales activities and product support to ensure we maintain the number one market share position and improve our competitive offerings.

Tasks:

1. Review current sales processes through channels (Branches, Tele sales, Digital & Direct Sales).
2. Enhance and update sales training materials.
3. Support branch network, Tele sales agents & direct sales with quarterly training sessions on how to sell and main features and benefits.
4. Mystery shopping through branches.
5. Support in developing sales campaigns for staff & customers through channels.
6. Conduct sales market research.
7. Generate data and reports to show sales progress.
8. Develop a high-level presentation on business development activities.
9. Support in aftersales activities by analyzing application rejection reasons.
10. Conduct complex analysis to find new market opportunities.
11. Engage with stakeholders to improve internal processes for cards acquisitions and aftersales activities.
12. Follow up closely with the product development team on any new RAC changes or product enhancement system fixes impacting sales and aftersales.
13. Review current RAC policies and suggest enhancements.

Knowledge and Experience:

1. 12+ years experience with 5+ years as a business development or cards acquisition expert.
2. Regional experience.

Skills:

1. Extensive business experience, especially in creating acquisitions/sales action plans and strategies.
2. Effective verbal and written communication skills (English & Arabic).
3. Math and analytical skills.
4. Strategic thinking.
5. Understanding of market trends in KSA.
6. Strong presentation and training skills (English & Arabic).
7. A proven track record of providing actionable solutions and targets.

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: Business Development Manager

Location: Riyadh, Saudi Arabia - Field-based ( 40H a week , Full-time position, working Sunday to Thursday)

About BSI

In BSI, our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901.

Today, we’re a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses.

We are currently looking for a talented and self-motivated Business Development Manager to join our successful sales team in Saudi Arabia. You will personally deliver Sales and Revenue towards BSI’s overall new business sales growth mission, within a defined geographical territory.

Key Results Areas And Principal Accountabilities

• Achievement of personal sales target according to the set budget for both Certification and Training Sales.
• Manage Key Account relations.
• Personal Salesforce.com maintenance.
• Plan, develop, establish and maintain a database of market information and trends to facilitate strategic decision making within the business
• Identify, develop and recommend new business initiatives which will ensure growth of BSI in local areas
• Plan, develop, establish and maintain a database of Competitors information to ensure the business is aware of competitor information
• Plan, develop, establish and maintain a database of top clients to BSI and develop, establish and maintain customer-care programme for top clients to the business
  
  
  

• 5 years of sales experience
• Bachelor's degree
• Broad commercial experience and business acumen
• Ability to comprehend, manage and, utilize complex financial data.
• Exceptional presentational and interpersonal skills
• Competency with Microsoft Office applications
• Arabic language is mandatory
• Oil and Gas industry is preferable
• Management System Certification experience is preferable
• Training sales experience is preferable
  
  
  

• Competitive salary with commission
• Health insurance coverage for employees and their dependents, if applicable
• Life insurance is provided for employees
• 22 days of paid annual leave
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Professional Services

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Al Khobar, Eastern, Saudi Arabia 17 hours ago

Riyadh, Riyadh, Saudi Arabia 16 hours ago

Riyadh, Riyadh, Saudi Arabia 18 hours ago

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Join to apply for the Business Development Executive role at GES - Global Experience Specialists

Join to apply for the Business Development Executive role at GES - Global Experience Specialists

Job Advert

Make Your Mark. Drive Growth. Expand Our Footprint in Saudi Arabia.

Job Advert

Make Your Mark. Drive Growth. Expand Our Footprint in Saudi Arabia.

Are you a bold, ambitious professional with a hunter mindset and a passion for driving new business? Do you thrive on challenge and the opportunity to build a legacy? GES EMEA is seeking a Business Development Executive to champion our expansion in Riyadh, helping to grow our presence across the region.

This is an opportunity for someone who wants to build something meaningful and play a pivotal role in shaping our future success. If you're hungry for impact and excited about building relationships from the ground up—this is your time to shine.

What We’re Looking For

• Identify and pursue potential customers or clients through various sales channels, such as cold calling, networking, and referrals.
• Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points.
• Deliver compelling product and service presentations to showcase their value and address client questions head-on.
• Negotiate terms, pricing, and contracts with clients to secure deals while maintaining profitability for the company.
• Convert leads into sales by resolving client concerns and guiding them through the purchasing process.
• Provide ongoing support to existing clients while ensuring their satisfaction and fostering long-term relationships.
• Set and track sales goals and implement strategies for driving growth.
  
  

• A chance to be part of our market expansion in Riyadh.
• Competitive salary and commission structure.
• Supportive, international team and a company culture that values bold ideas and taking initiative.
• Professional development opportunities to help you grow your career.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Events Services

Referrals increase your chances of interviewing at GES - Global Experience Specialists by 2x

Al Khobar, Eastern, Saudi Arabia 17 hours ago

Riyadh, Riyadh, Saudi Arabia 16 hours ago

Riyadh, Riyadh, Saudi Arabia 18 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Business Development Manager role at BSI .

Get AI-powered advice on this job and more exclusive features.

Location: Riyadh, Saudi Arabia - Field-based (40h Full-time position, working Sunday to Thursday)

About BSI:

In BSI, our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901.

Today, we’re a global business services organization, respected worldwide for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and delivering training courses.

We're currently looking for a talented and self-motivated Business Development Manager to join our successful sales team in Saudi Arabia. You will be responsible for delivering sales and revenue growth within a defined geographical territory.

Key Results Areas and Principal Responsibilities:

• Achieve personal sales targets according to the set budget for Certification and Training Sales.
• Manage key account relations.
• Maintain personal Salesforce.com records.
• Develop and maintain a database of market information and trends for strategic decision-making.
• Identify and develop new business initiatives to ensure growth in local areas.
• Maintain a database of competitor information.
• Develop and maintain a database of top clients and establish a customer-care program for them.

Candidate Requirements:

• Minimum 5 years of sales experience.
• Broad commercial experience and business acumen.
• Ability to manage complex financial data.
• Exceptional presentation and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Arabic language proficiency is mandatory.
• Experience in the Oil and Gas industry is preferable.
• Management System Certification experience is preferable.
• Training sales experience is preferable.

What we offer:

• Competitive salary with commission.
• Health insurance coverage for employees and dependents.
• Life insurance for employees.
• 22 days of paid annual leave.

Applications are open from July 5 to July 30. Please submit your CV in English by July 30, 2025.

# LI-MC1

• Associate

• Full-time

• Sales and Purchasing

• Professional Services

Referrals can double your chances of interviewing at BSI.

We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with all renowned banks in Saudi Arabia and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.

1. Achieve and enhance sales targets established by ProgressSoft.
2. Prepare and execute a sales plan for Saudi Arabia's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.
3. Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
4. Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
5. Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
6. Negotiate proposals and contracts of solutions and recurring maintenance.
7. Excessive use of ProgressSoft’s CRM to build and update client profiles.
8. Analyze and prepare comparison sheets between ProgressSoft and competitive products.
9. Identify new markets and opportunities.
10. Develop strong distribution channels with renowned global, regional and local firms.

1. Proven track record of sales in Saudi Arabia, in the banking and financial sector.
2. Ability to deal with all levels of staff within an organization.
3. Strong negotiation skills with decision makers.
4. Excellent command of the English language.
5. Very good communication, presentation and interpersonal skills.
6. Very good understanding of banking and payments systems.
7. Organized, focused, ambitious and independent.

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Purpose:

The Business Development Manager is responsible for planning, directing, and managing all activities, processes, and operations within the Business Development function, including R&D activities, and providing support and assistance to contracting functions as needed.

1. Develop policies, procedures, and processes for the Business Development function to ensure operational excellence aligned with the company's strategic objectives.
2. Identify new projects and markets, ensuring alignment with risk management and diversification strategies.
3. Review detailed proposals for new projects to facilitate approval by executive management.
4. Establish and maintain relationships with new and existing clients to foster potential business opportunities.
5. Review and recommend bid methodologies, schedules, and ensure comprehensive bid package preparation.
6. Review tender documentation related to pricing, including instructions, conditions, measurements, bills of quantity, specifications, and drawings.
7. Support estimating and bidding functions in proposal preparation, development, and submission.
8. Plan and oversee market research and analysis to support business development and departmental research needs.
9. Provide insights to enhance competitiveness and support company growth targets.
10. Contribute to improving company services through market analysis and surveys.
11. Conduct benchmarking of global and regional contracting companies to identify best practices and expand market penetration.
12. Review financial feasibility of contracting projects and provide feedback.
13. Coordinate with corporate Business Development on latest techniques, equipment, and technology.
14. Participate in developing and evaluating new techniques and methodologies in construction via research activities.
15. Monitor new technical and environmental regulations issued by authorities.
16. Perform additional duties as assigned.

• Business Development
• Negotiation and Persuasion
• Quality Assurance and Management
• Investment Risk Analysis and Management
• Strategic Planning
• Relationship Management
• Analytical Thinking
• Achievement Orientation
• Flexibility and Adaptability
• Interactive Communication
• Reliability and Dependability
• Results Management

• Bachelor's degree in Strategic Marketing or related field
• Minimum of 10 years of solid experience in business development within the contracting industry
• Experience in the construction industry and related fields in Saudi Arabia and the region
• Fluent in Arabic and English

• Business Development

• Business Development Manager

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About Us :

INTECH Process Automation has been helping businesses transform for the future through next-generation Automation and Digital technologies for the past 30 years and counting. We are a globally renowned engineering company specializing in automation, electrical, energy transition, and digitalization solutions.Our application-specific solutions diversified and technically backed portfolio and expertise in equipment from major OEMs and system vendors are what differentiate us.

Job Summary:

We are seeking a dynamic and results-oriented Business Development Manager , preferably a Saudi national, to drive growth and expand our business within the region. The ideal candidate will have a strong understanding of the market, particularly in the industrial automation, oil & gas, and manufacturing sectors, and will play a key role in identifying opportunities, building relationships with key stakeholders.

Key Responsibilities

• Generate high-quality leads and opportunities, guiding them successfully through the proposal stage.
• Develop and execute strategies to attract new clients and expand market presence.
• Achieve a high percentage of proposal conversions into signed contracts.

Client Relations & Networking

• Build and maintain a network of decision-makers and influencers through targeted outreach and participation in networking events.
• Organize one-on-one or small group meetings with clients to foster stronger relationships in informal settings.

New Account Acquisition & Retention

• Proactively secure new clients through business development initiatives and lead generation efforts.
• Ensure a high rate of client retention, with repeat business or contract renewals after project completion.
• Address client concerns promptly to reduce the risk of lost business.
• Maintain a healthy pipeline of qualified leads, ensuring continuous business growth.
• Track and report on the number and value of leads to monitor pipeline health.

First Right of Refusal Agreements

• Secure first right of refusal agreements with clients, ensuring the company is well-positioned against competitors for future opportunities.

Market Insights & Strategic Development

• Conduct market research to provide relevant insights for developing business strategies.
• Support the execution of successful project pursuit strategies in collaboration with internal teams.

Partnership Development

• Identify and collaborate with suitable OEM partners to strengthen project proposals and open new business opportunities.

Reporting & Performance Tracking

• Ensure timely and accurate reporting of business development activities, including key performance metrics, to senior management.

Qualifications :

• Bachelor's degree in engineering, business, marketing, or a related field.
• Minimum 8+ years of experience in business development, with a focus on solution sales in Saudi market.
• Strong network within the Saudi industrial sector.
• Proven ability to generate leads, close deals, and establish strong client relationships.
• Strong communication, negotiation, and networking skills.

The Business Development Executive is responsible for identifying new business opportunities, building client relationships, and driving growth for Lamar. The role involves conducting market research, generating leads, engaging with clients, and developing strategic sales plans to meet business objectives.

Key tasks include

• Preparing proposals
• Negotiating business agreements
• Collaborating with internal teams for seamless execution.

Additionally, the role involves exploring EPC and PPP projects, acquiring new clients, and representing Lamar at industry events to expand its client base. Strong communication, negotiation, and proactive sales skills are essential for success in this position.

We are looking for a Business Development Manager to:

• Play a strategic and operational role in developing “clients” business activities, as a member of Senior Management Team.
• Develop new business relationships, services and products; and generate and negotiate new contracts for “client.”
• Oversee the effective delivery of “client’s” business activities.
• Lead and manage the RFP process, including creation, distribution, and follow-up with vendors.
• Identify, evaluate, and establish relationships with potential vendors, ensuring alignment with our client's requirements. Foster strong, ongoing relationships with a diverse range of vendors, negotiating terms and handling regular communications.
• Manage the vendor selection process, conducting thorough evaluations to ensure the best fit for our client's needs.
• Collaborate with internal stakeholders to gather necessary inputs for RFPs and ensure alignment with organizational goals.
• Engage with key stakeholders at various levels, both internally and externally, to ensure clear communication and effective management of expectations throughout the RFP process.
• Monitor vendor performance and compliance, maintaining high standards of service and quality.
• Stay abreast of market trends and dynamics to continuously refine our vendor engagement strategy.

Key Tasks:

Strategic Direction

• Work with the Deputy secretariate and Directors to devise and implement various business plans, reports, and forecasts for the short and longer term to enhance the external profile of “clients” business activities and maximize services benefits opportunities.
• Take responsibility for “client’s” business plans and lead the staff team to ensure these are achieved.
• Oversee the effective and efficient delivery of “client’s” business and activities including the monitoring of all related responsibilities.

Operational Direction

• Take responsibility for bringing the Help at Home service to market and for managing this going forwards, including effective service delivery to agreed organization standards, staff management and budget management.
• Work with the Head of Operations, to take responsibility for developing agreed additional sustainable commercial activities (if exist).
• Introduce new products and services to the external environment and take responsibility for direct selling and meeting targets.
• Maintain effective relationships with “client’s” existing clients in order to retain business.
• Present “client” to potential clients through communication in face-to-face meetings, telephone calls and emails.
• Manage “the services and products” sales process actively and successfully: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close.
• Create and be accountable for all “client” proposals, contracts, and any further documentation, following “client’s” procedures.
• Respond to tenders and requests for information in a timely manner.
• Analyze and expand business operations toward performance efficiency.
• Evaluate privatization opportunities to enhance service performance and reduce the operation cost.
• Identify and develop new initiatives of business based on customer needs.
• Develop customer relationships and strengthen sector partnerships.
• Perform benchmarks and business-related studies to introduce new initiatives, product, and services towards customer satisfaction.

General

• Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff and volunteers in their development and training.
• Undertake such other duties and training as may be reasonably required and which are commensurate with the nature and grading of the post.
• Contribute to “client’s” Vision and Mission and strive to always exhibit the Values and Behaviors.
• Comply with all legislative requirements, together with the policies and procedures of the organization and ensure this is applied by staff and volunteers.

Minimum Requirements:

• Minimum 2 years of experience in business development, specializing in RFP management, vendor relations, and stakeholder management.
• Strong understanding of procurement processes, vendor management, and stakeholder engagement principles.
• Proven ability to negotiate effectively and build robust professional relationships.
• Bachelor’s degree in business administration, Supply Chain Management, or related fields. A master’s degree is preferable. Proficiency in both Arabic and English.