16 Customer Intelligence jobs in Saudi Arabia

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Role Overview:

The Senior Marketing Intelligence Officer will lead our marketing data strategy by designing dashboards, producing insights, and enabling data-driven decisions. You’ll work cross-functionally with Performance, CRM, BI, and Regional Marketing teams to connect marketing activities to measurable business impact.

Key Responsibilities:

• Build, manage, and continuously improve real-time dashboards that track all core marketing KPIs across markets.
• Develop automated reporting frameworks to streamline performance updates for leadership, regional, and cross-functional teams.
• Forecast user growth, revenue impact, and campaign performance using historical trends and predictive models.
• Conduct brand health tracking, including awareness, consideration, NPS, and perception metrics across multiple regions.
• Lead primary research initiatives such as consumer surveys, focus groups, and sentiment analysis to inform strategic decisions.
• Compile secondary research and market intelligence from credible external sources to support positioning and expansion efforts.
• Collaborate with regional marketing leads to analyze country-specific campaign outcomes and localize optimization strategies.
• Design and own the marketing measurement framework that ties media investment to business outcomes.
• Work closely with CRM and Lifecycle Marketing to track funnel conversion rates, churn, reactivation, and LTV by cohort.
• Support performance marketing with audience segmentation, behavioral analytics, and channel attribution insights.
• Monitor competitor campaigns, pricing strategies, share-of-voice, and digital presence through benchmark reports.
• Serve as the marketing team’s point of contact with BI, Finance, and Product teams for unified data interpretation.
• Develop periodic business reviews, board-level summaries, and executive insights reports on marketing impact.
• Introduce statistical methodologies (e.g. regression, cluster analysis, factor analysis) to deepen analytical methodology.
• Provide internal training and documentation to scale data literacy and insight-driven thinking across the marketing department.

• 5–7 years of experience in marketing analytics, business intelligence, or data science roles.
• Strong experience building dashboards using tools such as Looker Studio, Tableau, Power BI, or similar.
• Solid understanding of marketing KPIs and their connection to business outcomes.
• Proficiency in SQL, Excel, and at least one statistical tool (e.g., Python, R, SPSS).
• Familiarity with marketing platforms (Google Ads, Meta, CRM tools) and their data structures.
• Proven track record in applying forecasting and predictive modeling techniques.
• Experience with primary and secondary research, including brand tracking and consumer insights.
• Exceptional storytelling and communication skills, including executive reporting.
• Ability to work cross-functionally with marketing, BI, product, and finance teams.
• Fluent in English; Arabic is a plus.
• Bachelor’s or Master’s degree in Marketing Analytics, Statistics, Data Science, or a related field.

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Role Overview:

The Senior Marketing Intelligence Officer will lead our marketing data strategy by designing dashboards, producing insights, and enabling data-driven decisions. You’ll work cross-functionally with Performance, CRM, BI, and Regional Marketing teams to connect marketing activities to measurable business impact.

Key Responsibilities:

• Build, manage, and continuously improve real-time dashboards that track all core marketing KPIs across markets.
• Develop automated reporting frameworks to streamline performance updates for leadership, regional, and cross-functional teams.
• Forecast user growth, revenue impact, and campaign performance using historical trends and predictive models.
• Conduct brand health tracking, including awareness, consideration, NPS, and perception metrics across multiple regions.
• Lead primary research initiatives such as consumer surveys, focus groups, and sentiment analysis to inform strategic decisions.
• Compile secondary research and market intelligence from credible external sources to support positioning and expansion efforts.
• Collaborate with regional marketing leads to analyze country-specific campaign outcomes and localize optimization strategies.
• Design and own the marketing measurement framework that ties media investment to business outcomes.
• Work closely with CRM and Lifecycle Marketing to track funnel conversion rates, churn, reactivation, and LTV by cohort.
• Support performance marketing with audience segmentation, behavioral analytics, and channel attribution insights.
• Monitor competitor campaigns, pricing strategies, share-of-voice, and digital presence through benchmark reports.
• Serve as the marketing team’s point of contact with BI, Finance, and Product teams for unified data interpretation.
• Develop periodic business reviews, board-level summaries, and executive insights reports on marketing impact.
• Introduce statistical methodologies (e.g. regression, cluster analysis, factor analysis) to deepen analytical methodology.
• Provide internal training and documentation to scale data literacy and insight-driven thinking across the marketing department.

• 5–7 years of experience in marketing analytics, business intelligence, or data science roles.
• Strong experience building dashboards using tools such as Looker Studio, Tableau, Power BI, or similar.
• Solid understanding of marketing KPIs and their connection to business outcomes.
• Proficiency in SQL, Excel, and at least one statistical tool (e.g., Python, R, SPSS).
• Familiarity with marketing platforms (Google Ads, Meta, CRM tools) and their data structures.
• Proven track record in applying forecasting and predictive modeling techniques.
• Experience with primary and secondary research, including brand tracking and consumer insights.
• Exceptional storytelling and communication skills, including executive reporting.
• Ability to work cross-functionally with marketing, BI, product, and finance teams.
• Fluent in English; Arabic is a plus.
• Bachelor’s or Master’s degree in Marketing Analytics, Statistics, Data Science, or a related field.

• Collect and capture all Data and KPIs related to Manufacturing Quality.
• Develop Quality Dashboard using Lucid Applications and Tools to ensure data and KPIs visualization.
• Conduct data analysis and deep dives to visualize priorities and top contributors that require focus.
• Identify data and Quality issues trends versus Problem Solving.
• Track effectiveness of actions plans through data.
• Maintain all Quality Dashboards updated and accurate.
• Escalate urgent issues and prioritize business needs.
• Provide required support to all Quality functions regarding data collection, visualization and analysis.
• Develop regular reports for different management levels.
• Prepare reporting for weekly and monthly Quality reviews.

• Engineer degree in Industrial, data management or equivalent.
• Previous experience with OEM is a plus.
• Strong knowledge of MS Office tools (MS-Project, Word, Excel, and PowerPoint)
• Experience with Tableau and SmartSheet is a strong plus.
• Experience with the Manufacturing Execution System Application/Environment is a strong plus.
• Experience with Sales Force Application is a strong plus.
• Detail-oriented with strong record-keeping and organizational skills.
• Excellent written and verbal communication skills and people skills, comfortable presenting ideas and issues to peer groups and leaders.
• Positive energy and attitude.
• Innovative Mindset.
• Demonstrated ability to work under high demanding level.
• Ability to work in a dynamic, fast-paced environment.

Join to apply for the Data Analysis and Visualization Facilitator (Consultant) role at The KPI Institute .

The KPI Institute is a leading global research institute specialized in business performance. It operates research programs in 14 practice domains, ranging from strategy and KPIs to employee performance and from customer service to innovation performance. You can learn more about us by visiting our website: Worldwide Performance Excellence Solutions | The KPI Institute.

Maentae is an educational hub aimed at supporting its customers in reaching their learning goals through various training programs that keep individuals updated with current trends and the fast-moving world of work.

Maentae is part of The KPI Institute, which specializes in business performance research across 12 practice domains, including strategy, KPIs, employee performance, customer service, and innovation.

We are seeking a dynamic and experienced Data Analysis and Visualization Trainer/Consultant to design and deliver high-quality training sessions for professionals seeking to enhance their data skills. The ideal candidate will have a strong background in data analytics, visualization tools, and adult learning methodologies. This role involves curriculum development, facilitation of training (in-person and/or online), and providing expert guidance on best practices in data analysis and communication.

• Design and deliver interactive training programs focused on data analysis and visualization
• Develop training materials, practical exercises, and real-world case studies
• Provide hands-on instruction using tools such as Excel, Power BI, Tableau, Python (Pandas/Matplotlib/Seaborn), or R (ggplot2, Shiny), depending on client needs
• Customize content based on participant skill levels and organizational goals
• Assess participants’ progress and provide constructive feedback
• Support clients in building internal capacity for data-driven decision-making
• Stay updated with trends and advancements in data analytics and visualization

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field
• Proven experience delivering professional training or workshops in data analysis and visualization
• Proficiency in one or more data visualization tools (e.g., Tableau, Power BI, Looker) and programming languages (e.g., Python, R)
• Experience with data wrangling, dashboard design, and storytelling with data
• Strong communication and presentation skills
• Experience working with diverse learners and tailoring training to meet varied needs
• Having Data Analysis/Visualization Certification
• (Preferred) Experience in curriculum design and adult learning principles

English or Arabic

• Competitive compensation based on experience and scope
• Flexible and remote work opportunities
• Opportunities to work on high-impact projects with diverse clients
• A collaborative and innovative learning environment
• Ongoing support for certification and professional growth

• CV
• Cover letter

Contract/Engagement type: Freelance/Contractual

Starting date: To be discussed after an interview

Location: Hybrid

• Mid-Senior level

• Contract

• Information Technology

• Research Services

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.

In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

About the COOP Program:

At HungerStation, we believe in shaping the future by empowering the next generation of talent. Our COOP program is designed to provide students with a structured, hands-on learning experience that enhances their professional competencies and prepares them for successful careers.

Program Objectives:

• Offer real-world exposure in a fast-paced, innovative environment
• Support student development with meaningful projects and deliverables
• Equip students with tools, skills, and industry best practices relevant to their area of study
• Encourage continuous learning through mentorship, feedback, and performance evaluations
  
  

• Flexibility granted to accommodate academic commitments (e.g., reports, advisor meetings)
  
  

• Familiarity with Python, SQL, and data analytics tools
• Strong analytical thinking and problem-solving mindset
• Ability to handle and interpret large datasets
• Curiosity and eagerness to explore data
  
  

• Support ongoing data analytics projects
• Build dashboards and extract business insights
• Assist in data cleansing and visualization tasks
• Work on ad hoc analytical reports
  
  

• Data reports and dashboards
• Documentation of methodologies used
• Insights shared with key stakeholders
  
  

• Basic knowledge of cybersecurity principles and frameworks
• Good communication skills (written and verbal)
• Familiarity with risk assessment and security controls
• Passion for learning security GRC practices
  
  

• Support maintenance and enhancement of security policy & standards
• Assist in the rollout of security awareness and training programs
• Contribute to audit response and follow-up activities
• Participate in periodic security risk assessments
  
  

• Updated documentation for policies and audits
• Awareness materials
• Risk tracking dashboards or summaries
  
  

• Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
• Develop your skills with your personal educational budget for conferences and external training.
• Access our e-learning platform LinkedIn and participate in our various in-house training programs
• And much more…

• Seniority level Internship

• Employment type Full-time

• Job function Information Technology
• Industries Software Development and IT Services and IT Consulting

Get notified about new Data Analyst jobs in Riyadh, Riyadh, Saudi Arabia .

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About the opportunity

About the COOP Program:

At HungerStation, we believe in shaping the future by empowering the next generation of talent. Our COOP program is designed to provide students with a structured, hands-on learning experience that enhances their professional competencies and prepares them for successful careers.

Program Objectives:

• Offer real-world exposure in a fast-paced, innovative environment

• Support student development with meaningful projects and deliverables

• Equip students with tools, skills, and industry best practices relevant to their area of study

• Encourage continuous learning through mentorship, feedback, and performance evaluations

Working Conditions:

• Flexibility granted to accommodate academic commitments (e.g., reports, advisor meetings)

What you need to be successful

DATA ANALYTICS ROLE

Skills Required:

• Familiarity with Python, SQL, and data analytics tools

• Strong analytical thinking and problem-solving mindset

• Ability to handle and interpret large datasets

• Curiosity and eagerness to explore data

Scope of Work:

• Support ongoing data analytics projects

• Build dashboards and extract business insights

• Assist in data cleansing and visualization tasks

• Work on ad hoc analytical reports

Deliverables:

• Data reports and dashboards

• Documentation of methodologies used

• Insights shared with key stakeholders

INFO SEC ROLE

Skills Required:

• Basic knowledge of cybersecurity principles and frameworks

• Good communication skills (written and verbal)

• Familiarity with risk assessment and security controls

• Passion for learning security GRC practices

Scope of Work:

• Support maintenance and enhancement of security policy & standards

• Assist in the rollout of security awareness and training programs

• Contribute to audit response and follow-up activities

• Participate in periodic security risk assessments

Deliverables:

• Updated documentation for policies and audits

• Awareness materials

• Risk tracking dashboards or summaries

Who we are

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.

In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

What's in it for you

• Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
• Develop your skills with your personal educational budget for conferences and external training.
• Access our e-learning platform LinkedIn and participate in our various in-house training programs
• And much more…

At HungerStation, we believe in shaping the future by empowering the next generation of talent. Our COOP program is designed to provide students with a structured, hands-on learning experience that enhances their professional competencies and prepares them for successful careers.

Program Objectives:

Offer real-world exposure in a fast-paced, innovative environment

Support student development with meaningful projects and deliverables

Equip students with tools, skills, and industry best practices relevant to their area of study

Encourage continuous learning through mentorship, feedback, and performance evaluations

Working Conditions:

Flexibility granted to accommodate academic commitments (e.g., reports, advisor meetings)

Desired Candidate Profile

Qualifications

DATA ANALYTICS ROLE

Skills Required:

Familiarity with Python, SQL, and data analytics tools

Strong analytical thinking and problem-solving mindset

Ability to handle and interpret large datasets

Curiosity and eagerness to explore data

Scope of Work:

Build dashboards and extract business insights

Assist in data cleansing and visualization tasks

Work on ad hoc analytical reports

Data reports and dashboards

Documentation of methodologies used

Insights shared with key stakeholders

INFO SEC ROLE

Skills Required:

Basic knowledge of cybersecurity principles and frameworks

Good communication skills (written and verbal)

Familiarity with risk assessment and security controls

Passion for learning security GRC practices

Scope of Work:

Support maintenance and enhancement of security policy & standards

Assist in the rollout of security awareness and training programs

Contribute to audit response and follow-up activities

Participate in periodic security risk assessments

Updated documentation for policies and audits

Awareness materials

Company Industry

• Internet
• E-commerce
• Dotcom

Department / Functional Area

• Corporate Planning
• Consulting
• M&A

Keywords

• Co-OP Trainee
• Data Analysis - Info Sec

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at