35 Customer Data jobs in Saudi Arabia

Ready to learn more about us?

We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning

Tech at the root

We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNA

As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impact

Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAM

Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.

We are seeking a curious and driven Customer Experience Insights Professional to join our international growth journey, focusing on uncovering local consumer insights in Gulf. You will leverage your local knowledge and expertise to help shape strategies, improve customer experience, and drive business growth. You'll join a small, agile team responsible for all international consumer insight and research initiatives.

• • Discover key consumer insights that inform growth strategies and enhance customer experience.
• Collaborate closely with internal stakeholders to address insight-related requests and support decision-making.
• Manage end-to-end research processes for quantitative (questionnaire preparation, data analysis) and qualitative studies (interview guides, focus group/moderation, insight generation).
• Translate research findings into actionable insights and recommendations for cross-functional teams.
• Analyze customer feedback from surveys, operational data, contact centers, social media, and research studies to identify pain points and opportunities.
• Benchmark competitors and perform test orders to evaluate first-hand customer experiences.
• Propose new research projects, methodologies, and initiatives to enhance consumer centricity.

• • Bachelor's degree in Statistics, Business Administration, Economics, or related fields; Master's is a plus.
• Extensive experience in service sectors (FMCG, finance, telecom) or market research agencies; e-commerce experience is a plus.
• Strong knowledge of market research methodologies; experience in both qualitative and quantitative research is highly valued.
• Customer-centric and analytical mindset with the ability to turn data into actionable insights.
• Excellent communication, persuasion, and teamwork skills; able to thrive in a fast-paced, dynamic environment.
• Native in Arabic with excellent verbal, written, and presentation skills in English.

JOIN US AND

• Take responsibility from day one and develop your skills with a talented and diverse international team.
• Experience open communication, flexibility, and a start-up spirit in our unique culture.
• Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
• Join creative and focused teams that prioritize collaboration and problem-solving.
• Access our extensive training platform for continuous learning and personal growth.
• Benefit from the support of a global team of experts with mentoring and professional development opportunities.
• Focus on talent and potential, not just job titles.
• Connect with teammates regardless of physical distance through events, meetings, and social activities.
• Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.

We're looking forward to receiving your application

We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.

We also provide a summer working model, with a two-month fully remote work opportunity during July and August.

The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.

Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.

At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.

Responsibilities:

• Manage data processes to guarantee the accuracy, consistency, and accessibility of information throughout the organization
• Track data health and performance indicators to spot opportunities for enhancement
• Ensure adherence to data privacy laws and security protocols
• Assist clients in developing comprehensive data strategies, encompassing data architecture, quality assurance, and governance frameworks
• Ensure data compliance with both local and international regulations
• Capable of establishing overarching frameworks for the execution of these programs, which includes identifying business requirements,
• tracking the advancement of these initiatives, and providing recommendations for improvements
• Competent in conducting assessments of data management compliance and producing reports on the findings
• Create and uphold a data catalog along with data value realization plans, while overseeing their execution
• Oversee the development and implementation of plans related to business intelligence and analytics, reference and master data management, data architecture and modeling, document and content management, as well as data operations
• Design a template for the data catalog, which includes a data dictionary and a business glossary
• Create relevant templates for data value realization, such as pricing model templates and charging model templates
• Skilled in developing and modifying data
• Review artifacts related to data architecture

Requirements
Bachelor degree in Business or Information Technology

• Advanced knowledge in data management and governance

products

• Ability to lead data management team
• Knowledge of alignment with strategic and operational
• Knowledge of relevant technical and national controls and

standards and the ability to apply them

• Good communication and building relationships skills
• Ability to assess compliance and prepare the required reports
• Proficiency in statistics, data analysis, and research methods

Certified Data Management Professional (CDMP)

Benefits
Why Join Us:

Opportunity to work with a talented and passionate team.

Competitive salary and benefits package.

Exciting projects and innovative work environment.

• Manage data processes to guarantee the accuracy, consistency, and accessibility of information throughout the organization.
• Track data health and performance indicators to spot opportunities for enhancement.
• Ensure adherence to data privacy laws and security protocols.
• Assist clients in developing comprehensive data strategies, encompassing data architecture, quality assurance, and governance frameworks.
• Ensure data compliance with both local and international regulations.
• Capable of establishing overarching frameworks for the execution of these programs, which includes identifying business requirements,
• tracking the advancement of these initiatives, and providing recommendations for improvements.
• Competent in conducting assessments of data management compliance and producing reports on the findings.
• Create and uphold a data catalog along with data value realization plans, while overseeing their execution.
• Oversee the development and implementation of plans related to business intelligence and analytics, reference and master data management, data architecture and modeling, document and content management, as well as data operations.
• Design a template for the data catalog, which includes a data dictionary and a business glossary.
• Create relevant templates for data value realization, such as pricing model templates and charging model templates.
• Skilled in developing and modifying data.
• Review artifacts related to data architecture.

Requirements

Bachelor degree in Business or Information Technology

• Advanced knowledge in data management and governance

products

• Ability to lead data management team
• Knowledge of alignment with strategic and operational
• Knowledge of relevant technical and national controls and

standards and the ability to apply them

• Good communication and building relationships skills
• Ability to assess compliance and prepare the required reports
• Proficiency in statistics, data analysis, and research methods

Certified Data Management Professional (CDMP)

Benefits

Why Join Us:

Opportunity to work with a talented and passionate team.

Competitive salary and benefits package.

Exciting projects and innovative work environment.

In a world of possibilities, pursue one with endless opportunities. Imagine Next

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.

Job Description
Parsons is seeking a highly skilled and experienced
Data Management / Analytics Expert
to join our transportation technology team on a high-profile project in Saudi Arabia. This role is pivotal in leveraging big data to drive insights and optimizations for traffic management systems, enabling data-driven decision-making in large-scale urban transportation projects. The ideal candidate will have deep expertise in transportation data analytics, big data processing, visualization tools, and statistical analysis to support scalable solutions for traffic optimization.

What You'll Be Doing

• Design and implement data management strategies for transportation datasets, including ingestion, processing, and storage of traffic, sensor, and mobility data from diverse sources (e.g., ITS systems, APIs, sensors).
• Develop advanced analytics workflows to process big data, applying statistical models and machine learning techniques to derive insights for traffic flow, congestion prediction, and optimization.
• Build and maintain visualization dashboards and tools (e.g., using Tableau, Power BI) to present complex transportation data in actionable formats for stakeholders.
• Implement data-driven solutions for traffic optimization, such as real-time analytics for adaptive signal control, predictive modeling for demand management, and performance evaluation of transportation systems.
• Ensure data quality, reliability, and compliance through validation frameworks, anomaly detection, and integration with transportation-specific standards.
• Collaborate with traffic engineers, ITS specialists, and project stakeholders to translate data insights into operational improvements and policy recommendations.
• Mentor team members on analytics best practices and contribute to continuous improvement in data handling and analysis methodologies.

What Required Skills You'll Bring

• Bachelor's or Master's degree in Data Science, Computer Science, Transportation Engineering, or a related field.
• 10+ years of experience in transportation data analytics, data management, or related fields.
• Expertise in big data processing technologies (e.g., Hadoop, Spark) and visualization tools (e.g., Tableau, Power BI).
• Proficiency in statistical analysis, Python/R for data modeling, and SQL for querying large datasets.
• Experience implementing data-driven traffic optimization solutions, including predictive analytics and simulation-based insights.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.

What Desired Skills You'll Bring

• Experience with transportation-specific tools (e.g., SYNCHRO, VISSIM for traffic simulation integration) and real-time data processing (e.g., Kafka, Spark Streaming).
• Familiarity with data governance, security, and compliance in public sector transportation projects.
• Certifications in data analytics (e.g., Google Data Analytics, Microsoft Certified: Azure Data Scientist) or transportation-related fields.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

Purpose of Job
Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including performing research and benchmarks, ensuring completeness/validity/reliability of content, conducting statistics, conducting analytical studies using certain tools and models, and drafting reports to management.

Job Responsibilities
Data Collection, Analysis, and Reporting

• Analyze the data and reporting needs of various internal and external stakeholders
• Develop research agenda and prioritize research activities as per GSTC objectives to improve related research output
• Develop reporting framework and standard designs for standard and periodic reports that will be issued for various stakeholders
• Identify partners/stakeholders (i.e., universities, OECD, international tax organizations, etc.) to collaborate with thought leaders, prepare joint studies and research and share them locally and internationally
• Implement necessary measures to ensure that data is permanently available to serve the research, studies and reporting processes
• Coordinate with other functions when needed to collect and align on information and data
• Perform detailed research and comparative studies with similar regional and global institutions in line with research methodology to fulfill requests
• Organize received information and documents and ensure completeness and reliability of content
• Analyze lawsuits, case data (case classification/case type/objection type and number/plaintiff req/total amount), hearings, decisions to enable the implementation of all periodic and annual statistical studies and reports
• Review data and information of submitted claims, analyze them and issue related reports
• Perform studies on taxation dispute settlement procedures conducted at GSTC and its branches and develop statistical reports accordingly
• Monitor the performance of the electronic system ensuring reflection of system's data and information to performance dashboards and develop accurate and timely reports to management
• Conduct comparative research and studies between ZATCA operations (type and number of registered taxpayers/ number of links exported/ number and types of fines/ number of objections/ number of notices issued according to the type of each objection/ objection amounts, etc.) and compare it with the number of lawsuits registered with GSTC and the types and classifications of the lawsuits
• Conduct analytical studies on the impact of media campaigns published on communication platforms on the number of lawsuits and awareness of customers
• Conduct comparisons between legal and technical opinions with the minutes of committee sessions
• Conduct periodic analytical studies to measure and analyze GSTC performance (case registration/ legal & technical studies/ drafting decisions, etc.)
• Develop accurate and timely periodic, special and annual GSTC reports to be submitted to senior management for review and approval in preparation to be submitted to the Board of Directors of ZATCA
• Coordinate for publication of reports on GSTC's website and its social media accounts

Organization and Operations

• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Perform other duties as requested

Job Details
Communication and Contacs
Education
Bachelor's degree in Statistics, Data Science & Analytics, or equivalent is required

Experience
A minimum of 5 years of relevant experience

Competencies
Collaboration and Communication - Developing

Professionalism - Developing

Stakeholder Management - Developing

Data Gathering and Assessment - Proficient

Results Oriented - Developing

Coordination and Follow Up - Developing

Customer Focus - Developing

Legislations and Regulations - Developing

Enablement of Change and Innovation - Developing

Master-Works is seeking a results-driven Data Management Specialist with over 5 years of experience to join our innovative team. This role focuses on enhancing our data management initiatives to ensure data integrity, accessibility, and compliance across various projects. The ideal candidate will possess a strong understanding of data management processes and technologies while demonstrating the ability to collaborate effectively with diverse teams.

Key Responsibilities:

• Implement and maintain data management processes that support organizational objectives and data governance standards.
• Perform data quality assessments, identifying issues and recommending solutions for improvement.
• Collaborate with cross-functional teams to define and document data requirements and policies.
• Develop training materials and conduct workshops to promote data management best practices.
• Utilize data management technologies to automate processes and enhance data workflows.
• Monitor data management performance metrics, preparing reports and presenting findings to stakeholders.
• Stay updated with industry trends and advancements to continually improve data management practices.

• Bachelor's degree in a relevant field such as Information Technology, Data Science, or Computer Science.
• 5+ years of experience in data management or a related role.
• Strong understanding of data governance, data quality frameworks, and best practices.
• Proficiency in SQL and experience with data management tools (e.g., data integration, ETL tools).
• Experience with data profiling and data quality assessment methodologies.
• Exceptional analytical and problem-solving skills with strong attention to detail.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Ability to work both independently and collaboratively in a fast-paced environment.

Overview

Master-Works is looking for a highly skilled Data Management Expert to join our team and lead initiatives aimed at optimizing our data management practices. This role is critical for ensuring that data across the organization is well-governed, effectively utilized, and aligned with business objectives. The ideal candidate will possess extensive experience in data management and a deep understanding of data governance principles.

• Develop and implement comprehensive data management strategies that align with organizational goals and enhance data governance.
• Establish and oversee data quality metrics, ensuring that all data is accurate, complete, and secure.
• Collaborate with cross-functional teams to define data management processes and best practices tailored to our business needs.
• Lead the implementation of data management tools and systems that support data integration, management, and reporting.
• Provide training and support to team members and stakeholders on data management policies and practices.
• Monitor and report on the effectiveness of data management initiatives, making recommendations for continuous improvement.
• Stay informed on industry trends, emerging technologies, and regulatory requirements related to data management and governance.

• Bachelor's degree in computer science or a related field.
• Minimum of 7-9 years of experience in data management, with a focus on data governance and quality management.
• Proven expertise in data management frameworks, data governance policies, and best practices.
• Strong analytical and problem-solving abilities, with a detail-oriented approach.
• Proficiency in data management tools and software (e.g., ETL tools, data warehousing solutions).
• Ability to work independently as well as part of a collaborative team environment.
• Has a good understanding of NDMO requirements.
• Certified CDMP, CPIM (preference)

Master-Works is seeking a knowledgeable and dynamic Data Management Consultant specializing in National Data Management Office (NDMO) to join our consulting team. The successful candidate will collaborate with various stakeholders to develop and implement data management strategies that align with national goals and frameworks.

Key Responsibilities:

1. Design and implement data management frameworks and strategies in accordance with NDMO standards.
2. Assess existing data management practices and provide recommendations for improvements to enhance data quality and security.
3. Work closely with government agencies and private-sector stakeholders to streamline data processes and ensure compliance with regulatory requirements.
4. Facilitate workshops and training sessions to educate stakeholders on data management best practices and tools.
5. Monitor data governance initiatives to ensure alignment with national data policies and objectives.

Qualifications:

1. Bachelor’s degree in Data Management, Information Technology, or a related field.
2. At least 5 years of experience in data management consulting, preferably within a national framework or government setting.
3. Strong understanding of data management principles, NDMO policies, and national data governance frameworks.
4. Experience with data quality assessment, metadata management, and data lifecycle management.
5. Excellent communication and facilitation skills, with an ability to engage and influence a diverse range of stakeholders.
6. Strong analytical skills with attention to detail and the ability to solve complex problems.

Master-Works is looking for a highly skilled Data Management Expert to join our team and lead initiatives aimed at optimizing our data management practices. This role is critical for ensuring that data across the organization is well-governed, effectively utilized, and aligned with business objectives. The ideal candidate will possess extensive experience in data management and a deep understanding of data governance principles.

Key Responsibilities:

• Develop and implement comprehensive data management strategies that align with organizational goals and enhance data governance.
• Establish and oversee data quality metrics, ensuring that all data is accurate, complete, and secure.
• Collaborate with cross-functional teams to define data management processes and best practices tailored to our business needs.
• Lead the implementation of data management tools and systems that support data integration, management, and reporting.
• Provide training and support to team members and stakeholders on data management policies and practices.
• Monitor and report on the effectiveness of data management initiatives, making recommendations for continuous improvement.
• Stay informed on industry trends, emerging technologies, and regulatory requirements related to data management and governance.

• Qualifications:

• Fluent in Arabic and English
• Bachelor's degree in computer science or a related field.
• Minimum of 7-9 years of experience in data management, with a focus on data governance and quality management.
• Proven expertise in data management frameworks, data governance policies, and best practices.
• Strong analytical and problem-solving abilities, with a detail-oriented approach.
• Proficiency in data management tools and software (e.g., ETL tools, data warehousing solutions).
• Ability to work independently as well as part of a collaborative team environment.
• Has a good understanding of NDMO requirements.
• Certified CDMP, CPIM (preference)