23 Crm Systems jobs in Saudi Arabia

Role Overview:

We are looking for a detail-oriented CRM Specialist to support our CRM operations and campaign execution. This role will work closely with the CRM Team and cross functional teams to deliver high quality campaigns, run A/B tests, and generate actionable insights.

Key Responsibilities:

• Build, schedule, and deploy CRM campaigns across push, whatsapp & in-app channels.
• Assist in setting up and monitoring A/B tests to optimize campaign performance.
• Generate and maintain regular performance reports, highlighting key insights.
• Support day to day CRM operations and ensure accuracy in campaign execution.
• Collaborate with design, product, and analytics teams to enhance customer engagement.

Requirements:

• 1–3 years of experience in CRM, digital marketing, or related fields.
• Hands on experience with CRM tools (Braze, MoEngage, CleverTap, or similar).
• Strong analytical skills and familiarity with campaign reporting.
• Attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Strong communication and organizational skills.

We are seeking a
Customer Relationship Management (CRM) Manager
to join our team and play a pivotal role in shaping our customer experience. This is a unique opportunity to build and optimize our CRM strategy from the ground up, directly impacting customer loyalty and business growth.

What You'll Do:

• Develop and Execute Strategy:
  Design, implement, and manage our comprehensive CRM strategy to increase customer retention, loyalty, and lifetime value.
• Customer Lifecycle Management:
  Map the customer journey and create targeted campaigns for each stage, from new customer onboarding to loyalty programs and win-back initiatives.
• Campaign Management:
  Oversee the end-to-end execution of multi-channel marketing campaigns (email, SMS, push notifications, etc.), including A/B testing, personalization, and performance analysis.
• Data Analysis:
  Use customer data to segment audiences, identify key trends, and generate insights that inform marketing and business decisions.
• Platform Management:
  Manage and optimize our CRM platform (Microsoft Dynamics), ensuring data integrity and seamless integration with other systems.
• Collaboration:
  Work closely with the marketing, e-commerce, and creative teams to ensure a cohesive brand message and customer experience across all touchpoints.
• Reporting:
  Establish key performance indicators (KPIs) and regularly report on the effectiveness of CRM initiatives to leadership.

What We're Looking For:

• Experience:
  5+ years of experience in a CRM or customer marketing role, preferably within the fashion, retail, or e-commerce industries.
• Technical Skills:
  Proven experience with major CRM platforms (Microsoft Dynamics) and a strong understanding of database management and marketing automation.
• Analytical Mindset:
  Excellent analytical skills with the ability to translate data into actionable insights. Proficiency in tools like Google Analytics or similar is a plus.
• Communication:
  Strong verbal and written communication skills with a keen eye for detail and the ability to craft compelling, on-brand messaging in Arabic and English.
• Project Management:
  A proactive, self-starter who can manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Passion for Fashion:
  A genuine interest in the fashion industry and an understanding of our target audience.

Job Title: CRM Manager

Location: Jeddah

Job Type: Full-time

About the Role

We are looking for a CRM Manager (5+ years of experience) to lead our customer relationship management strategy with a focus on data analytics, insights, and campaign evaluation. The role is key to understanding customer behaviors, measuring marketing impact, and developing strategies that improve retention, engagement, and lifetime value.

Key Responsibilities

• Manage and analyze CRM data to uncover insights and opportunities.

• Design, execute, and evaluate multi-channel campaigns.

• Define KPIs, track performance, and optimize campaigns.

• Drive lifecycle strategies (acquisition, onboarding, loyalty, win-back).

• Collaborate across teams to enhance customer experience.

Requirements

• Minimum 5 years of experience in CRM, customer analytics, or digital marketing.

Application

Send your CV to: -

About Idaratech

Idaratech is a leading Saudi-built ERP & SaaS platform trusted by government and private sectors across the Kingdom. We empower organizations to automate HR, payroll, supply chain, and compliance — integrated with
Mudad, GOSI, Qiwa,
and
Muqeem
.

Key Responsibilities

• Configure, maintain, and improve CRM workflows.
• Create lead nurturing and automation campaigns.
• Monitor data quality, reporting, and analytics dashboards.
• Collaborate with Sales and Marketing to optimize the sales funnel.
• Deliver performance reports and actionable insights.

Qualifications

• 3+ years of CRM experience.
• Proficiency with Odoo CRM
• Strong analytical and reporting abilities.
• Knowledge of B2B SaaS or ERP models preferred.
• Excellent organizational and communication skills.

Position Title: System Administration, Report Development & Support Specialist

Location: Jubail, Saudi Arabia

Education: Diploma degree in Computer Science, Engineering, or related field or above

Experience: 1–5 years

Monthly Salary Package: 8,000 SAR

Qualifications:

• Strong educational background in computer science, engineering, or related field
• Solid technical knowledge and/or hands-on experience in software capabilities, reporting, and dashboard development
• Excellent client-facing, communication, and presentation skills
• Strong written and verbal communication skills
• Solid organizational skills with attention to detail and ability to multitask
• Proficient in Microsoft Office applications
• Ability to measure system performance using appropriate tools and techniques
• Ability to establish and maintain effective relationships with third-party vendors and stakeholders

Language Requirements: English

Responsibilities:

• Support system administration tasks and ensure smooth operation of IT systems
• Develop and maintain reports and dashboards for internal and external stakeholders
• Monitor system performance and provide recommendations for optimization
• Communicate effectively with clients and vendors regarding system issues and improvements
• Assist in documentation, training, and client support activities
• Coordinate with third-party vendors to ensure timely issue resolution
• Provide technical support and troubleshooting for software and system issues

Work Pattern: In person

Interview: Remote

Position Summary

The System Administration Engineer will be responsible for maintaining and managing IT infrastructure systems including Red Hat Enterprise Linux (RHEL) servers, Microsoft Windows servers, Active Directory, DNS, Group Policy Objects (GPO), and automation tools like Terraform and Ansible. The engineer will ensure the health, security, and performance of all systems, while collaborating with cross-functional teams to deploy, monitor, and troubleshoot infrastructure.

• System Administration & Infrastructure Management:
  • Administer and support RHEL and MS Windows Server environments, ensuring optimal performance, security, and availability.
  • Perform system installation, configuration, and upgrades for both RHEL and Windows servers.
  • Manage Active Directory (AD), DNS, and DHCP services, ensuring reliable and secure network operations.
  • Create and maintain Group Policy Objects (GPO) to manage security settings and system configurations.
• Automation & Configuration Management:
  • Develop and manage Infrastructure as Code (IaC) using Terraform for automating provisioning and deployment of cloud and on-premises infrastructure.
  • Automate system configurations, deployments, and patching tasks using Ansible, ensuring consistency and compliance across environments.
  • Create scripts to automate routine system administration tasks (shell scripting, PowerShell, etc.).
• Monitoring & Performance Tuning:
  • Continuously monitor system performance, security, and availability; proactively troubleshoot and resolve issues.
  • Implement performance tuning and optimization of server resources (CPU, memory, storage, and network).
  • Set up and manage monitoring tools to detect and alert system anomalies.
• Security Management:
  • Ensure compliance with internal security policies and external regulatory requirements.
  • Perform regular system updates, security patches, and vulnerability assessments.
  • Work with the security team to implement best practices for system hardening and securing servers.
• Disaster Recovery & Backup Management:
  • Ensure that backup and disaster recovery solutions are in place and tested regularly for both RHEL and Windows Server environments.
  • Create and implement disaster recovery plans to minimize downtime during critical events.
• Collaboration & Support:
  • Collaborate with DevOps, Cloud, and Network teams to ensure seamless integration of infrastructure services.
  • Provide on-call support during off-hours for urgent system outages or issues.
  • Assist development teams with troubleshooting and deploying applications on supported servers.
• Documentation & Reporting:
  • Maintain up-to-date system documentation, including server configurations, system setups, and standard operating procedures (SOPs).
  • Generate and present system performance, security, and compliance reports to management.

• Experience: 5 to 8 years of hands-on experience in system administration with a focus on RHEL and MS Windows Server environments.
• Technical Skills:
  • Strong experience with RHEL system administration, configuration, and troubleshooting.
  • Proficient in managing MS Windows Server environments (2008/2012/2016/2019).
  • In-depth knowledge of Active Directory , DNS , Group Policy Objects (GPO) , and DHCP management.
  • Familiarity with Terraform for Infrastructure as Code (IaC) and cloud provisioning.
  • Expertise in using Ansible for automation and configuration management.
  • Experience with Linux/Windows Shell scripting and automation via tools like PowerShell.
  • Strong understanding of networking protocols (TCP/IP, HTTP, HTTPS, DNS, etc.) and basic network troubleshooting.
  • Experience with system monitoring tools such as Zabbix or similar.

• Certification in Red Hat Certified Engineer (RHCE) or similar.
• Certification in Microsoft Certified Solutions Expert (MCSE) or equivalent.
• Experience with Oracle or other cloud platforms for server management and automation.
• Knowledge of containerization technologies such as Docker or Kubernetes .

• Strong problem-solving and analytical abilities.
• Excellent communication skills, both verbal and written.
• Ability to work independently and in a collaborative team environment.

Detail-oriented with a strong commitment to quality and process improvements

Overview

Our client is a holding company in Al Khobar, Saudi Arabia and is hiring for the position of System Administration Engineer.

Location: Alkhobar, Saudi Arabia
Years of experience: 3 years in the same role
Education: Bs. System / Computer Engineer
Competitive Salary
Notice period: Immediate joiners or maximum one month notice period.

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, cloud infrastructure, SaaS solutions, software, and hardware
• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Monitor data center health using pre-existing management tools and respond to hardware/software issues as they arise; help build, test, and maintain new servers as needed
• Perform routine/scheduled audits/health checks of the systems, including MS AD, Azure, Office 365, VMware, and backups
• Problem solving skills and ability to think algorithmically
• Maintain internal infrastructure requirements including, servers, storage, virtualization, disaster recovery, and security updates
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades to IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Responsible for capacity, storage planning, and database performance

Location: Al Khobar, Saudi Arabia

Years of experience: 3 years in the same role

Education: Bs. System / Computer Engineer

Note: Immediate joiners or maximum one month notice period.

Our
Managed Services Department (I-CL Sector)
is looking for an experienced
Operating System Administration Engineer
to join our team onsite. This high-criticality role is central to ensuring the performance, availability, and security of our enterprise IT infrastructure.

Key Responsibilities

• Administer and optimize
  VMware vSphere, vCenter, ESXi
  environments.
• Manage
  Microsoft Windows Servers
  (AD, DNS, DHCP, GPO, File/Print Services).
• Handle
  Red Hat Enterprise Linux (RHEL)
  administration and optimization.
• Automate tasks with
  PowerShell, Bash, or Python
  , and leverage tools like
  Ansible, Puppet, Chef
  .
• Oversee
  monitoring, backups, recovery, and disaster recovery planning
  .
• Collaborate with application, cloud, network, and security teams to ensure seamless operations.

Key Requirements

• 6+ years
  in platform/OS administration.
• Strong hands-on skills in
  VMware, Windows Server, and RHEL
  .
• Expertise in
  Active Directory, DNS, DHCP, GPO
  , and system performance tuning.
• Experience in
  backup & disaster recovery planning
  .
• Bonus if you hold certifications like
  VMware VCP, Microsoft MCSA/MCSE, Red Hat RHCSA/RHCE
  .
• Familiarity with
  cloud platforms (OCI, AWS, Azure)
  is a plus.

Position Summary:

The System Administration Engineer will be responsible for maintaining and managing IT infrastructure systems including Red Hat Enterprise Linux (RHEL) servers, Microsoft Windows servers, Active Directory, DNS, Group Policy Objects (GPO), and automation tools like Terraform and Ansible. The engineer will ensure the health, security, and performance of all systems, while collaborating with cross-functional teams to deploy, monitor, and troubleshoot infrastructure.

Key Responsibilities:

1. System Administration & Infrastructure Management:

2. Administer and support RHEL and MS Windows Server environments, ensuring optimal performance, security, and availability.

3. Perform system installation, configuration, and upgrades for both RHEL and Windows servers.
4. Manage Active Directory (AD), DNS, and DHCP services, ensuring reliable and secure network operations.

5. Create and maintain Group Policy Objects (GPO) to manage security settings and system configurations.

6. Automation & Configuration Management:

7. Develop and manage Infrastructure as Code (IaC) using Terraform for automating provisioning and deployment of cloud and on-premises infrastructure.

8. Automate system configurations, deployments, and patching tasks using Ansible, ensuring consistency and compliance across environments.

9. Create scripts to automate routine system administration tasks (shell scripting, PowerShell, etc.).

10. Monitoring & Performance Tuning:

11. Continuously monitor system performance, security, and availability; proactively troubleshoot and resolve issues.

12. Implement performance tuning and optimization of server resources (CPU, memory, storage, and network).

13. Set up and manage monitoring tools to detect and alert system anomalies.

14. Security Management:

15. Ensure compliance with internal security policies and external regulatory requirements.

16. Perform regular system updates, security patches, and vulnerability assessments.

17. Work with the security team to implement best practices for system hardening and securing servers.

18. Disaster Recovery & Backup Management:

19. Ensure that backup and disaster recovery solutions are in place and tested regularly for both RHEL and Windows Server environments.

20. Create and implement disaster recovery plans to minimize downtime during critical events.

21. Collaboration & Support:

22. Collaborate with DevOps, Cloud, and Network teams to ensure seamless integration of infrastructure services.

23. Provide on-call support during off-hours for urgent system outages or issues.

24. Assist development teams with troubleshooting and deploying applications on supported servers.

25. Documentation & Reporting:

26. Maintain up-to-date system documentation, including server configurations, system setups, and standard operating procedures (SOPs).

27. Generate and present system performance, security, and compliance reports to management.

Required Qualifications & Skills:

• Experience: 5 to 8 years of hands-on experience in system administration with a focus on RHEL and MS Windows Server environments.

• Technical Skills:

• Strong experience with RHEL system administration, configuration, and troubleshooting.

• Proficient in managing MS Windows Server environments (2008/2012/2016/2019).
• In-depth knowledge of Active Directory, DNS, Group Policy Objects (GPO), and DHCP management.
• Familiarity with Terraform for Infrastructure as Code (IaC) and cloud provisioning.
• Expertise in using Ansible for automation and configuration management.
• Experience with Linux/Windows Shell scripting and automation via tools like PowerShell.
• Strong understanding of networking protocols (TCP/IP, HTTP, HTTPS, DNS, etc.) and basic network troubleshooting.
• Experience with system monitoring tools such as Zabbix or similar.

Preferred Qualifications:

• Certification in Red Hat Certified Engineer (RHCE) or similar.
• Certification in Microsoft Certified Solutions Expert (MCSE) or equivalent.
• Experience with Oracle or other cloud platforms for server management and automation.
• Knowledge of containerization technologies such as Docker or Kubernetes.

Soft Skills:

• Strong problem-solving and analytical abilities.
• Excellent communication skills, both verbal and written.
• Ability to work independently and in a collaborative team environment.

Detail-oriented with a strong commitment to quality and process improvements