21 Crm Implementation jobs in Saudi Arabia
Relationship Management
Posted 12 days ago
Job Viewed
Job Description
Bachelor of Business Administration (Management)
Nationality: Any Nationality
Vacancy: 1 Vacancy
Job DescriptionOverview:
We are seeking a proactive and relationship-driven Relationship Management Specialist to join our team. In this role, you will be at the heart of building and maintaining long-term partnerships that drive mutual growth for Unipal and its partners. By understanding partner needs and delivering tailored solutions, you will play a key role in enhancing value, fostering engagement, and ensuring sustained success.
- Build and maintain strong, long-term partnerships with clients across diverse industries.
- Communicate Unipal's value proposition effectively, identifying opportunities for mutual growth.
- Take ownership of partner relationships, proactively resolving issues and supporting partner growth.
- Identify and execute upselling and cross-selling opportunities to increase partner engagement.
- Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth.
- Develop creative and customized solutions to enhance partner marketing and engagement efforts.
- Bachelor's degree in Business, Marketing, or a related field.
- 0-2 years of experience in Relationship Management, Business Development, or Client Success.
- Native Arabic speaker with fluency in English.
- Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel.
- Strong communication, active listening, and negotiation skills.
- Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines.
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People Looking for Relationship Management Jobs Also Searched:- Dammam/Khobar/Eastern Province - Saudi Arabia
Customer Relationship Manager
Posted 12 days ago
Job Viewed
Job Description
Role Summary :
The Customer Relationship Manager (CRM) at Great Place to Work Middle East is responsible for developing, managing, and expanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth, delivering a world-class client experience, and positioning GPTW as a long-term culture transformation partner. The CRM acts as a trusted advisor—guiding clients from initial engagement through to service delivery, certification, recognition, and ongoing renewal while ensuring alignment between client goals and GPTW’s solutions.
This is a client-facing role that requires a unique combination of consultative sales, relationship management, industry expertise, and project coordination skills.
Key Responsibilities :
Sales & Business Development
- Proactively promote and sell the full suite of Great Place to Work offerings : Certification, Culture Assessments, Advisory Services, Employer Branding Packages, and Recognition Programs.
- Conduct discovery sessions, tailored product demonstrations, proposal walkthroughs, and solution consultations to identify client needs and position GPTW as the ideal partner.
- Prepare and deliver compelling commercial proposals, pricing options, and strategic engagement plans in alignment with client goals.
- Identify, qualify, and manage sales opportunities across all customer lifecycle stages, from lead generation to contract closure.
Client Relationship Management
Account Strategy & Growth
Operational Excellence
Client Success & Advocacy
Market Engagement & Industry Insight
Performance Reporting & Forecasting
Requirements
Qualifications & Experience :
Key Skills & Competencies :
Customer Relationship Manager
Posted 12 days ago
Job Viewed
Job Description
Riyadh, Saudi Arabia | Posted on 07/22/2025
Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.
Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .
Role Summary:
The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.
This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.
Key Responsibilities:
Sales & Business Development
- Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
- Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
- Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
- Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.
Client Relationship Management
- Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
- Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
- Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
- Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
- Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
- Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.
Operational Excellence
- Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
- Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
- Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.
Client Success & Advocacy
- Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
- Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
- Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.
Market Engagement & Industry Insight
- RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
- Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.
Performance Reporting & Forecasting
- Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
- Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
- Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
Qualifications & Experience:
- Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
- Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
- Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
- Experiencewith CRM tools and data-driven sales tracking.
- Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
- Strongcommunication, negotiation, and presentation skills.
- Highemotional intelligence and relationship-building capabilities.
- Analyticalthinking and consultative approach to selling and client servicing.
- Multitasking,organization, and attention to detail in managing projects and deadlines.
- Strategicmindset with client-first orientation.
- Fluencyin English required; Arabic is highly preferred.
Customer Relationship Manager
Posted today
Job Viewed
Job Description
Riyadh, Saudi Arabia | Posted on 07/22/2025
Great Place To Work is the global authority on workplace culture. Our mission is to help every place become a Great Place To Work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.
Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to capture truly, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification, Best Workplaces Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world. Visit our website at .
Role Summary:
The Customer Relationship Manager (CRM) at GreatPlace to Work Middle East is responsible for developing, managing, andexpanding strategic relationships with private and public sector clients in KSA. The role is pivotal in driving revenue growth,delivering a world-class client experience, and positioning GPTW as a long-termculture transformation partner. The CRM acts as a trusted advisor—guidingclients from initial engagement through to service delivery, certification,recognition, and ongoing renewal while ensuring alignment between client goalsand GPTW’s solutions.
This is a client-facing role that requires a uniquecombination of consultative sales, relationship management, industry expertise,and project coordination skills.
Key Responsibilities:
Sales & Business Development
- Proactivelypromote and sell the full suite of Great Place to Work offerings: Certification,Culture Assessments, Advisory Services, Employer Branding Packages, andRecognition Programs.
- Conductdiscovery sessions, tailored product demonstrations, proposalwalkthroughs, and solution consultations to identify client needs andposition GPTW as the ideal partner.
- Prepareand deliver compelling commercial proposals, pricing options, andstrategic engagement plans in alignment with client goals.
- Identify,qualify, and manage sales opportunities across all customer lifecyclestages, from lead generation to contract closure.
Client Relationship Management
- Buildand maintain long-term, consultative relationships with senior HR leaders,C-suite executives, and key influencers.
- Serveas the main liaison for clients post-contract, coordinating with internalteams to ensure seamless onboarding, project setup, and execution.
- Maintainconsistent client communication via calls, emails, and in-person orvirtual meetings to monitor satisfaction and business impact.
- Managea diverse portfolio of client accounts across sectors and geographies witha focus on retention, growth, and service renewal.
- Developstrategic account plans for high-value clients, identifying opportunitiesto expand engagement through cross-sell and upsell of GPTW services.
- Trackand analyze client health scores, culture audit outcomes, and programeffectiveness to present value-driven results.
Operational Excellence
- Use ZohoCRM to maintain accurate and updated records on lead progress, clientinteractions, service milestones, contract renewals, and feedback.
- Collaboratewith the advisory, research, certification, and marketing teams to delivertailored solutions, insightful culture reports, and impactful brandingassets.
- Ensuretimely follow-up on Emprising setup, survey deployment, certificationtimelines, and recognition deliverables.
Client Success & Advocacy
- Conductperiodic check-ins and Client Success Reviews (CSRs) to evaluate progress,review survey insights, and identify new value opportunities.
- Supportclients in leveraging their Certification or List placement for PR,employer branding, internal engagement, and awards submissions.
- Fosterclient advocacy by inviting top clients to participate in case studies,testimonials, webinars, and GPTW community events.
Market Engagement & Industry Insight
- RepresentGPTW ME at HR events, regional forums, expos, and thought leadershipwebinars to enhance brand visibility and industry reputation.
- Stayinformed on evolving HR trends, national workforce programs, laborpolicies, and competitor strategies to strengthen client advisory andmarket positioning.
Performance Reporting & Forecasting
- Provideaccurate and timely sales forecasts, pipeline activity reports, and clientupdates for internal planning and review.
- Monitorcontract renewals and initiate early engagement strategies to ensure aseamless retention process and long-term value demonstration.
- Lead post-project feedback loops, client satisfaction surveys, andcorrective action planning where service gaps are identified.
Qualifications & Experience:
- Bachelor'sdegree in Business Administration, HR, Marketing, or a related field (MBAis a plus).
- Minimum5 years of experience in B2B account management, client services, orconsultative sales, ideally in HR, SaaS, or research-based organizations.
- Proventrack record of meeting revenue targets and managing key accounts acrossdiverse markets and industries.
- Experiencewith CRM tools and data-driven sales tracking.
- Knowledgeof workplace culture trends in KSA and familiarity with the government andprivate sectors is an advantage.
- Strongcommunication, negotiation, and presentation skills.
- Highemotional intelligence and relationship-building capabilities.
- Analyticalthinking and consultative approach to selling and client servicing.
- Multitasking,organization, and attention to detail in managing projects and deadlines.
- Strategicmindset with client-first orientation.
- Fluencyin English required; Arabic is highly preferred.
Relationship Management - Riyadh, KSA
Posted 12 days ago
Job Viewed
Job Description
Relationship Management Officer
Location: Riyadh, KSA
Job Type: Full-Time
Department: Relationship Management Team
+ Overview
We are seeking a proactive and relationship-driven Relationship Management Specialist to join our team. In this role, you will be at the heart of building and maintaining long-term partnerships that drive mutual growth for Unipal and its partners. By understanding partner needs and delivering tailored solutions, you will play a key role in enhancing value, fostering engagement, and ensuring sustained success.
+ Key Responsibilities:
• Build and maintain strong, long-term partnerships with clients across diverse industries.
• Communicate Unipal’s value proposition effectively, identifying opportunities for mutual growth.
• Take ownership of partner relationships, proactively resolving issues and supporting partner growth.
• Identify and execute upselling and cross-selling opportunities to increase partner engagement.
• Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth.
• Develop creative and customized solutions to enhance partner marketing and engagement efforts.
+ Requirements:
• Bachelor’s degree in Business, Marketing, or a related field.
• 0–2 years of experience in Relationship Management, Business Development, or Client Success.
• Native Arabic speaker with fluency in English.
• Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel.
• Strong communication, active listening, and negotiation skills.
• Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines.
We are excited to welcome a motivated and detail-oriented Relationship Management Officer to help drive partner success and amplify Unipal’s impact across industries.
#J-18808-Ljbffr
CRM Specialist
Posted 12 days ago
Job Viewed
Job Description
CRM Specialist
Role Type: Permanent
Location: On-Site KSA
Start: ASAP
ResponsibilitiesDesign and implement Microsoft Dynamics CRM solutions.
Customize and configure CRM workflows and modules.
Collaborate with stakeholders to gather requirements and translate them into technical specifications.
Provide technical support and training to end-users.
Perform system testing and troubleshooting.
Maintain documentation of system configurations and processes.
Ensure data integrity and consistency within the CRM system.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience with Microsoft Dynamics CRM implementation and customization.
Strong understanding of CRM software and business processes.
Minimum 5 years’ experience in Microsoft CRM technical and functional
Excellent problem-solving and communication skills.
Ability to work collaboratively in a team environment.
Microsoft Dynamics CRM
C#
JavaScript
SQL
Entity Framework
SSRS
Power Platform
Azure
Assistant Manager - Supplier Relationship Management
Posted 12 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.
The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.
Key Responsibilities :
- Supplier Relationship Management:
- Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
- Scout the market to find reputable partners for key bids and tenders
- Support the SRM Manager and Director in organization and meetings with key suppliers
- Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
- Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
- Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
- Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
- Coordinate with cross-functional teams to support seamless project execution
- Ensure adherence to procurement policies, ethical standards, and sustainability goals
- Maintain accurate and current supplier records and documentation
- Conduct market research to identify and evaluate potential new vendors
- Supplier Performance Metrics Oversight:
- Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
- Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
- Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
- Team Management, Learning & Development
- Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
- Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
- Contribute to capability building by supporting training initiatives and fostering continuous learning across the function
- 6+ years of experience in vendor management, procurement, or supply chain operations
- Bachelor's degree in Supply Chain Management, Business Administration, or a related field
- Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
- Experience with KSA regulatory requirements
- Strong analytical skills with the ability to identify and address risks effectively
- Proven track record of managing supplier relationships and improving supplier performance
- Fluency in English is required, with proficiency in Arabic highly desirable
- Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred
- Seniority level Associate
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Get notified about new Supplier Manager jobs in Riyadh, Riyadh, Saudi Arabia .
Contract Associate Manager - Contract and Procurement Management NRR 3732 Senior Manager - Strategic Procurement (CORS3833) Program Manager - Sales & Operations Planning, Supply Chain Manager of Supply Chain and Logistics - Market & Technology Intelligence Assistant Manager - Technology ProcurementWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Assistant Manager - Supplier Relationship Management
Posted 26 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.
The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.
Key Responsibilities :
- Supplier Relationship Management:
- Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
- Scout the market to find reputable partners for key bids and tenders
- Support the SRM Manager and Director in organization and meetings with key suppliers
- Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
- Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
- Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
- Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
- Coordinate with cross-functional teams to support seamless project execution
- Ensure adherence to procurement policies, ethical standards, and sustainability goals
- Maintain accurate and current supplier records and documentation
- Conduct market research to identify and evaluate potential new vendors
- Supplier Performance Metrics Oversight:
- Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
- Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
- Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
- Team Management, Learning & Development
- Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
- Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
- Contribute to capability building by supporting training initiatives and fostering continuous learning across the function
- 6+ years of experience in vendor management, procurement, or supply chain operations
- Bachelor's degree in Supply Chain Management, Business Administration, or a related field
- Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
- Experience with KSA regulatory requirements
- Strong analytical skills with the ability to identify and address risks effectively
- Proven track record of managing supplier relationships and improving supplier performance
- Fluency in English is required, with proficiency in Arabic highly desirable
- Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred
- Seniority level Associate
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Get notified about new Supplier Manager jobs in Riyadh, Riyadh, Saudi Arabia .
Contract Associate Manager - Contract and Procurement Management NRR 3732 Senior Manager - Strategic Procurement (CORS3833) Program Manager - Sales & Operations Planning, Supply Chain Manager of Supply Chain and Logistics - Market & Technology Intelligence Assistant Manager - Technology ProcurementWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Implementation Specialist (EMEA)
Posted 4 days ago
Job Viewed
Job Description
At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.
MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.
With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management.
Job Summary
We are seeking an energetic, motivated Implementation Specialist with a strong desire to grow professionally. The ideal candidate thrives in dynamic environments, is eager to learn, and communicates confidently with both C-suite executives and frontline operations personnel.
As part of MTech’s central project team, the Implementation Specialist is responsible for managing the implementation of designated software projects for new and existing clients. This role ensures deliverables are met on time and within scope, facilitates customer training, and helps align MTech’s technology with client business goals. In addition to leading project work, the Senior Project Consultant also mentors junior team members and contributes to internal knowledge-sharing initiatives.
Responsibilities and Duties
- Manage project scope, timeline, and resources to meet contractual and client expectations.
- Develop detailed project plans, monitor progress, and track key milestones.
- Lead on-site and virtual meetings with senior stakeholders to assess needs and guide implementations.
- Facilitate process discovery workshops and recommend software configurations or customizations.
- Document business requirements and translate them into technical specifications.
- Identify project risks early and propose effective mitigation strategies.
- Deliver high-quality, on-time implementations aligned with customer business processes.
- Conduct system and user acceptance testing to ensure solution quality.
- Lead tailored training sessions for end users and client teams.
- Create and maintain clear documentation for configurations, workflows, and processes.
- Develop deep proficiency in 4–6 software modules within one year and independently lead implementations.
- Mentor and coach junior team members to enhance project delivery and client satisfaction.
- Collaborate cross-functionally with support, development, and product teams to resolve issues and continuously improve the implementation process.
Education and Experience
- Bachelor’s degree in Business, Computer Science, Agriculture, Engineering, or related field
- 2–4 years of experience in project management or software implementation
- 2+ years of experience in data analysis, systems integration, or enterprise software environments
- Experience with Excel, SQL, data mapping, or similar tools
- Experience working in agriculture, animal protein, or supply chain industries is a plus
- Experience with tools such as Jira, Wrike, Microsoft Project, DevOps or equivalent is a plus
Qualifications and Skills
- Proficiency in English and Arabic
- Strong planning, time management, and organizational skills
- Exceptional analytical and problem-solving ability in technical environments
- Proven ability to lead and influence both technical and non-technical audiences
- Excellent verbal and written communication skills
- Confident public speaking and client presentation skills
- Self-starter with a desire to learn and grow in a fast-paced environment
- Ability to coach and mentor others within the team Strong leadership and people management skills.
Travel Requirements
- Up to 50% of domestic and international travel required
EEO Statement
Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.
Implementation Specialist (EMEA) MTech Systems - Saudi Arabia
At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.
MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.
With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management.
Job Summary
We are seeking an energetic, motivated Implementation Specialist with a strong desire to grow professionally. The ideal candidate thrives in dynamic environments, is eager to learn, and communicates confidently with both C-suite executives and frontline operations personnel.
As part of MTech’s central project team, the Implementation Specialist is responsible for managing the implementation of designated software projects for new and existing clients. This role ensures deliverables are met on time and within scope, facilitates customer training, and helps align MTech’s technology with client business goals. In addition to leading project work, the Senior Project Consultant also mentors junior team members and contributes to internal knowledge-sharing initiatives.
Responsibilities and Duties
- Manage project scope, timeline, and resources to meet contractual and client expectations.
- Develop detailed project plans, monitor progress, and track key milestones.
- Lead on-site and virtual meetings with senior stakeholders to assess needs and guide implementations.
- Facilitate process discovery workshops and recommend software configurations or customizations.
- Document business requirements and translate them into technical specifications.
- Identify project risks early and propose effective mitigation strategies.
- Deliver high-quality, on-time implementations aligned with customer business processes.
- Conduct system and user acceptance testing to ensure solution quality.
- Lead tailored training sessions for end users and client teams.
- Create and maintain clear documentation for configurations, workflows, and processes.
- Develop deep proficiency in 4–6 software modules within one year and independently lead implementations.
- Mentor and coach junior team members to enhance project delivery and client satisfaction.
- Collaborate cross-functionally with support, development, and product teams to resolve issues and continuously improve the implementation process.
Education and Experience
- Bachelor’s degree in Business, Computer Science, Agriculture, Engineering, or related field
- 2–4 years of experience in project management or software implementation
- 2+ years of experience in data analysis, systems integration, or enterprise software environments
- Experience with Excel, SQL, data mapping, or similar tools
- Experience working in agriculture, animal protein, or supply chain industries is a plus
- Experience with tools such as Jira, Wrike, Microsoft Project, DevOps or equivalent is a plus
Qualifications and Skills
- Proficiency in English and Arabic
- Strong planning, time management, and organizational skills
- Exceptional analytical and problem-solving ability in technical environments
- Proven ability to lead and influence both technical and non-technical audiences
- Excellent verbal and written communication skills
- Confident public speaking and client presentation skills
- Self-starter with a desire to learn and grow in a fast-paced environment
- Ability to coach and mentor others within the team Strong leadership and people management skills.
Travel Requirements
- Up to 50% of domestic and international travel required
- May include travel time on weekends
EEO Statement
Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.
Posted On: Wednesday, June 25, 2025
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#J-18808-LjbffrEnablon Implementation Specialist
Posted 25 days ago
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Description
We are seeking a detail-oriented technical consultant who gets things done, done. You are a techno-functional expert, with a strong background in non-cost process management (Quality, Health & Safety, Environment, Risk). You are looking to join a small, collaborative project team that applies Enstoa’s innovative project delivery approach. You are flexible, keen to travel and work from client offices, able to adapt your communication strategies based on your audience, and willing to try new ways of managing and delivering projects. A deep knowledge of Oracle’s Unifier, Oracle’s OPC, Enablon’s Software, as well as other non-cost project management software applications is highly rated, but not essential. Enablon software is a must.
Description
We are seeking a detail-oriented technical consultant who gets things done, done. You are a techno-functional expert, with a strong background in non-cost process management (Quality, Health & Safety, Environment, Risk). You are looking to join a small, collaborative project team that applies Enstoa’s innovative project delivery approach. You are flexible, keen to travel and work from client offices, able to adapt your communication strategies based on your audience, and willing to try new ways of managing and delivering projects. A deep knowledge of Oracle’s Unifier, Oracle’s OPC, Enablon’s Software, as well as other non-cost project management software applications is highly rated, but not essential. Enablon software is a must.
You communicate to your team members and to our clients with precision. You use data as a decision-making partner. You are confident to share what you know and humble to learn what you don’t. You have knowledge of the industry standards applicable to these mentioned functional areas.
Responsibilities
Techno-functional expert to facilitate application configuration
Owns deliverables or parts of deliverables
Contribute to content development as needed for non-cost PMIS artifacts
Owns delivery KPI’s and reporting on a given engagement
Collaborate with your Enstoa team to develop project plans and schedules and communicate key milestones both internally and to clients
Ensure on-time delivery of the deliverables we provide to our clients
Ensure professional, polished deliverables are presented to our clients
Plan and coordinate meetings and workshops among internal team members and clients
Support our business development efforts through proposal preparation and review
Holding self and others accountable to performance to plan the SOWs
Comply with Enstoa’s procedures to manage project budget, financials, and profit and loss
Use existing tools and processes to capture accurate project reporting
Schedule meetings, capture meeting minutes
Escalate rapidly when PMO process is not being adhered to
Report to Delivery lead of the project as seen as appropriate
Requirements
Core Qualifications:
Technical experience and skills (requirements gathering, configuration, Test script, dashboarding, report building) of related software applications to manage Quality, H&S, Environment and Risk
Translate client requirements into system configuration specifications
System integration
Functional experience in the respective management areas (of Q, H&S, E and Risk)
Good communication skills.
5+ years of experience in a related field
Preferred Qualifications
Technical software certifications
Certifications/qualification as practitioner of Q, H&S, E and Risk
Experience with Construction Project Management
Knowledge of dashboard tools (e.g. QlikView, Tableau, Power BI, etc.), SQL, Nabsic
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Construction
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