171 Crm Consultant jobs in Saudi Arabia

CRM Specialist

Role Type: Permanent

Location: On-Site KSA

Start: ASAP

• Design and implement Microsoft Dynamics CRM solutions.

• Customize and configure CRM workflows and modules.

• Collaborate with stakeholders to gather requirements and translate them into technical specifications.

• Provide technical support and training to end-users.

• Perform system testing and troubleshooting.

• Maintain documentation of system configurations and processes.

• Ensure data integrity and consistency within the CRM system.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience with Microsoft Dynamics CRM implementation and customization.

• Strong understanding of CRM software and business processes.

• Minimum 5 years’ experience in Microsoft CRM technical and functional

• Excellent problem-solving and communication skills.

• Ability to work collaboratively in a team environment.

• Microsoft Dynamics CRM

• C#

• JavaScript

• SQL

• Entity Framework

• SSRS

• Power Platform

• Azure

• A business analyst consultant works with clients to help them understand and document business requirements. These requirements can be part of an IT-related project or a process improvement initiative.

• Conduct research and data collection to understand the organization's environment.
• Participate in interviewing the client's employees, management team, and other stakeholders.
• Analyze gathered data and highlight issues to senior consultants.
• Help in achieving project objectives and work on delivering process improvement initiatives.
• Implement recommendations or solutions and ensure the client receives the necessary assistance to carry it all out.
• Participate in focus groups and facilitate workshops.
• Effectively prepare business proposals and presentations.
• Track and report data.

• Bachelor's degree in Industrial Engineering.
• Fluency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).
• Strong written, verbal, and collaboration skills.

Master-Works is on the lookout for a dynamic Business Analyst to join our innovative team. As a Business Analyst, you will be pivotal in analyzing and enhancing business processes, understanding client needs, and translating these into actionable requirements for our project teams. Your insights will be essential in driving strategic decisions and ensuring our clients achieve their business objectives.

Key Responsibilities:

• Collaborate with stakeholders to identify business requirements and translate them into functional specifications.
• Conduct thorough analysis of business processes and identify opportunities for improvement.
• Create detailed documentation including business requirements, use cases, and process diagrams.
• Work closely with project managers and technical teams to ensure seamless project execution.
• Facilitate meetings and workshops to gather feedback and validate proposed solutions.
• Monitor project progress and assess the effectiveness of implemented solutions.
• Stay up to date with industry trends and best practices in business analysis.

• Bachelor's degree in Business, Finance, IT, or a related discipline.
• 1-3 years of experience in business analysis or a related field.
• Strong analytical skills with the ability to solve complex problems.
• Excellent verbal and written communication skills.
• Proficiency with business analysis tools and software.
• Experience with Agile methodology is an advantage.
• Detail-oriented with a strong focus on delivering high-quality results.
• Ability to work collaboratively in a team environment.

• Bachelor's degree in Business, Finance, IT, or a related discipline
• 1-3 years of experience in business analysis or a related field
• Strong analytical skills with the ability to solve complex problems
• Excellent verbal and written communication skills
• Proficiency with business analysis tools and software
• Experience with Agile methodology is an advantage
• Detail-oriented with a strong focus on delivering high-quality results
• Ability to work collaboratively in a team environment

• Gather, document, and analyze business requirements from stakeholders.
• Evaluate business processes, identify areas for improvement, and develop optimized solutions.
• Develop clear documentation including business requirements documents (BRDs), functional specifications, and process flows.
• Conduct gap analyses and feasibility studies to support new initiatives.
• Collaborate with cross-functional teams including IT, operations, and management to implement solutions.
• Use data analysis and reporting tools to generate actionable insights and support decision-making.
• Support project management activities including timeline planning, resource coordination, and status reporting.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
• Perform user acceptance testing (UAT) and ensure solutions meet business needs.
• Monitor implemented solutions to ensure desired outcomes are achieved.

• Bachelor's degree in Business Administration, Information Systems, or related field.
• Proven experience (typically 2-5 years) as a Business Analyst or in a similar analytical role.
• Strong understanding of business processes, systems, and data analysis techniques.
• Proficiency in tools such as MS Excel, Power BI, SQL, or similar.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities in a fast-paced environment.

About Us:

We are a well-established trading company based in Al Khobar, serving a wide array of sectors across Saudi Arabia and the GCC. With a reputation for reliability and innovation, we are expanding our strategic business operations and seeking a highly skilled and experienced Business Analyst to join our team.

Position Overview:

The Business Analyst will play a critical role in analysing complex business data, identifying trends, and providing actionable insights to guide company strategy and performance. The ideal candidate will have a deep understanding of trading environments, supply chain processes, and financial analysis, with a proven ability to influence key business decisions.

Key Responsibilities:

• Analyze business operations, financial performance, and market trends to identify areas for growth and improvement
• Work closely with management to develop strategic plans and support data-driven decision-making
• Design and implement KPIs, dashboards, and reporting tools for various departments
• Conduct in-depth cost-benefit analysis and ROI studies for new initiatives
• Identify and evaluate new market opportunities and operational risks
• Collaborate with cross-functional teams to enhance business processes and system efficiencies
• Prepare detailed business reports, forecasts, and performance reviews for leadership
• Assist in digital transformation initiatives, including ERP optimization and data integration

Skills

Qualifications:

• Bachelor’s degree in Business Analysis, Business Administration, Finance, Economics, or Engineering
• 5-9 years of experience as a Business Analyst, preferably in a trading or industrial company
• Strong understanding of trading business models, supply chain, and financial management
• Fluent in English; Arabic is an advantage
• Must be based in or willing to relocate to Al Khobar, Saudi Arabia

Key Skills:

• Business Strategy & Modeling
• Financial Analysis & Budgeting
• Market & Competitor Research
• Data Visualization & Dashboarding (Power BI, Tableau, Excel)
• SAP
• Process Improvement & Change Management
• Excellent Communication & Presentation Skills
• Project Management
• Critical Thinking & Problem Solving
• Stakeholder Engagement & Collaboration

Job Description

Work Location : Riyadh, Saudi Arabia

1. Provide advisory on how requirements can be implemented from a functional standpoint and stimulate process changes if efficiencies can be gained.
2. Design and develop highly scalable Zoho implementations with necessary API integrations, HTML, CSS, Deluge.
3. Deep understanding of various API frameworks, micro-services, and SDKs.
4. Experience in development and design in an Agile and DevOps environment, including change and release management.
5. Construct workflow charts and diagrams, study system capabilities, and write specifications after thorough research and analysis of customer requirements.
6. Maintain an excellent overview of web technologies and popular open source solutions.
7. Support Project Manager/Delivery Team in delivering the solution to the customer.

• Define and plan project milestones, phases, and different elements involved in the project along with the principal consultant.
• Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans.
• Ensure customer satisfaction through quality deliverables on time.

Get AI-powered advice on this job and more exclusive features.

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webook.com is part of the Supertech Group, which also includes UXBERT Labs, a leading digital and user experience design agency in the GCC, and Kafu Games, the largest esports tournament platform in MENA.

• Collaborate with stakeholders to identify and prioritize business needs, scope of work, and requirements.
• Write clear and comprehensive documentation such as Business Requirements Documents (BRDs), functional specifications, use cases, process flows, and user stories.
• Communicate requirements, insights, and findings effectively to cross-functional teams, management, and stakeholders.
• Monitor project status through daily follow-ups, resolve issues, publish progress reports, and recommend actions.
• Conduct meetings and presentations to share ideas and findings.
• Evaluate business processes, anticipate requirements, identify areas for improvement, and develop solutions.
• Facilitate meetings and workshops to gather feedback and ensure alignment between business objectives and project deliverables.
• Create training materials, conduct user training sessions, and facilitate transition to new processes or systems.

• Ability to understand problems and find solutions.
• Ability to present findings and recommendations to senior management and conduct stakeholder meetings.
• Influence stakeholders and work closely with them to determine acceptable solutions.
• Experience in creating detailed reports and delivering presentations.
• Understanding of project management techniques.
• Exceptional analytical and conceptual thinking skills.
• Strong written and verbal communication skills.
• Advanced technical skills.
• Excellent documentation skills.
• Strong planning, organizational, and time management skills.

• Bachelor's degree in Business or IT/Computer Science.
• Minimum two years of experience in business analysis or a related field.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Analyst
• Industries: IT Services and IT Consulting

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Get notified about new Business Analyst jobs in Riyadh, Saudi Arabia .

Riyadh, Saudi Arabia — 10 hours ago

Bachelor of Technology/Engineering, Bachelor of Science (Computers)

Nationality

Any Nationality

Vacancy

1 Vacancy

At Sumerge, our customers are at the core of everything we do. We build solutions around their needs, promoting effectiveness and efficiency using the latest technological innovations. As part of the project delivery team, you will work hand-in-hand with our customers, engineers, and sales teams, bridging the technical and business worlds to deliver the utmost value to our customers.

Our ideal business analysts create distinct value for our customers. They re-conceptualize issues to discover practical solutions to hard problems, utilizing their deep technical, business, and product understanding to solve our customers' biggest challenges, allowing them to grow and get the most out of our solutions.

1. Analyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by the software.
2. Work on small projects or parts of large projects.
3. Define the business problem and primary objectives of new projects. Identify and validate the key business requirements.
4. Create and document functional requirements (use cases) and non-functional requirements.
5. Coordinate requirements walk-throughs and sign-offs, and verify with user representatives/stakeholders that use cases and process models accurately portray specific business needs.
6. Ensure that programs meet marketing/user requirements by inspecting and monitoring software development progress.
7. Work with the technical team to develop business and technical requirements.
8. Determine approaches that will improve the usability, performance, and integrity of the software.

• Bachelor's degree in Computer Science or Engineering
• 2-5 years of relevant experience (Software development/Business Analysis)

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