7 Crew Members jobs in Saudi Arabia

POSITION OBJECTIVE

• The position is responsible for generating sales and delivering excellent customer service.
• Supports other operational duties such as housekeeping, visual presentation standards, etc., as assigned by the Store Management Team.

Key Responsibilities

Hospitality and Guest Service :

• Provides important visual cues for guests that create a positive first impression, such as wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior, and a clean and inviting dining room.
• Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and accurate.
• Delivers consistent and outstanding guest service through a friendly attitude, attentive behavior, and strong product knowledge.
• Enhances the guest experience by following the . Principles: Smile, Eye Contact, Thank You.
• Uses proper procedures to ensure the accuracy of every order for each guest.
• Ensures every guest receives a prompt and warm greeting within 5 seconds at the front counter and drive-thru.
• Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.
• Executes service recovery promptly for any guest concerns or complaints, making it right with the guest regardless of involvement in the issue.
• Listens carefully to guests and apologizes for the experience in case of a complaint.

Store Operations :

• Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.
• Prepares all products as required, following the order monitor to ensure accuracy.
• Communicates showcase and product needs to ensure proper product availability for guests.
• Regularly takes temperatures of the required products and records them in the Time & Temperature Log.

Policies and Procedures :

• Participates in and attends all store meetings and related functions.
• Follows all restaurant policies, procedures, and standards.
• Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods.
• Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.

Cashiering :

• Receives payment by cash, credit cards, vouchers, or automatic debits.
• Issues receipts, refunds, or change to customers correctly.
• Counts money in the cash till at the beginning of shifts to ensure the amount is correct and there is adequate change.
• Maintains clean and orderly checkout areas.

Health & Safety :

• Works in compliance with occupational health and safety legislation.
• Understands and follows safe work practices and procedures.
• Uses or wears personal protective equipment or clothing as required.
• Reports all injuries, illnesses, accidents, unsafe conditions, security incidents, and contraventions of health and safety legislation, policies, and procedures to the Restaurant Manager or Owner.
• Does not operate equipment or work in a manner that endangers anyone.

Senior Service Crew role at Apparel Group. The position is responsible for generating sales and delivering customer service at its best and supports store operations as assigned by the Store Management Team.

• Hospitality and Guest Service: Provides important visual cues for guests (e.g., wearing proper career wear that is clean and neatly pressed), follows the Always Fresh procedure to ensure coffee and products are always fresh and accurate, delivers consistent and outstanding guest service with a friendly attitude, attentive behavior and strong product knowledge, follows the S.E.T. Principles: Smile, Eye Contact, Thank You, uses proper procedures to ensure the accuracy of every order for every guest, ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru, maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs, promptly executes service recovery for any guest concerns, and listens to guests carefully, apologizing for the experience in case of a complaint.


• Store Operations: Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided; prepares all products as required, following the order monitor to ensure the accuracy of every order; communicates showcase and product needs to ensure proper product availability for guests; regularly takes temperatures of the required products and records in the Time & Temperature Log.


• Policies and Procedures: Participates in and attends all store meetings and other related functions; follows all restaurant policies, procedures and standards; maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant; follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.


• Cashiering: Receives payment by cash, credit cards, vouchers or automatic debits; issues receipts, refunds or change to customers correctly; counts money in the cash till at the beginning of shifts to ensure that the amount is correct and there is adequate change; maintains clean and orderly checkout areas.


• Health & Safety: Works in compliance with occupational health and safety legislation; knows, understands and follows safe work practices and procedures; uses or wears personal protective equipment or clothing as required; reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner; does not operate any equipment or work in any manner that will endanger anyone.

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Design, Art/Creative, and Information Technology


• Industries: Retail

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The position is responsible for generating sales and delivering customer service at its best.

Support other operational duties such as housekeeping, visual presentation standards, etc., as assigned by the Store Management Team.

• The position is responsible for generating sales and delivering customer service at its best.
• Support other operational duties such as housekeeping, visual presentation standards, etc., as assigned by the Store Management Team.

• Provide important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior, and a clean and inviting dining room.
• Follow the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and accurate.
• Deliver consistent and outstanding guest service through a friendly attitude, attentive behavior, and strong product knowledge.
• Enhance the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Use proper procedures to ensure the accuracy of every order for every guest.
• Ensure every guest receives a prompt and warm greeting within 5 seconds at the front counter and drive-thru.
• Maintain speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.
• Promptly execute service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
• Listen carefully to guests and apologize for the experience in case of a complaint.

• Follow all operations standards and guidelines for product preparation according to training and instructional materials provided.
• Prepare all products as required, following the order monitor to ensure accuracy.
• Communicate showcase and product needs to ensure proper product availability for guests.
• Regularly take temperatures of the required products and record in the Time & Temperature Log.

• Participate in and attend all store meetings and related functions.
• Follow all restaurant policies, procedures, and standards.
• Maintain the front counter by keeping it clean, organized, stocked, and ready for rush periods.
• Follow proper hand washing techniques and sanitation guidelines; complete all sanitation tasks as outlined by the Store Manager.

• Receive payments by cash, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, or change correctly.
• Count money in the cash till at the beginning of shifts to ensure the correct amount and sufficient change.
• Maintain clean and orderly checkout areas.

• Work in compliance with occupational health and safety legislation.
• Understand and follow safe work practices and procedures.
• Use or wear personal protective equipment or clothing as required.
• Report all injuries, illnesses, accidents, unsafe conditions, security incidents, and contraventions of health and safety legislation to the Restaurant Manager or Owner.
• Operate equipment safely, avoiding endangering anyone.

• Entry level

• Full-time

• Design, Art/Creative, and Information Technology

• Retail

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