133 Creating Test Plans jobs in Saudi Arabia

• Coordinate Quality Assurance functions, including the ongoing development of effective quality systems, establishing and implementing audit protocols, and ensuring compliance with ISO and API standards
• Monthly confirmation of the accuracy and quality of products of all vendors and reporting results to the management. (Using continual improvement site data)
• Mentor, train, and educate with respect to the requirements of the company’s quality management systems
• Support management by providing necessary data for management reviews
• Support Internal and external auditors while performing the audits
• Create work instructions, procedures, QCP’s and ITPs as required.
• Review and record incoming orders from vendors, log the details in receiving log and prioritize the inspection as requested by the warehouse
• Review / update final QA documentation package from manufacturing and operations prior to submit to QA for final approval.
• Any other tasks assigned by the management.
• Ensure compliance with Packers Plus Health and Safety program

• Oil and gas experience an asset
• Experience implementing/managing Quality Management Systems compliant to ISO and API standards
• Intermediate proficiency with MS Office Suite (Word, Excel and Outlook)

• High School Diploma or equivalent, preferred
• QMS auditing training is an asset

• Subject to post-incident and reasonable-cause drug & alcohol testing
• Extended periods of sitting at a desk and use of a computer, keyboard and mouse

• Customer Intimacy
• Operational Excellence
• Innovation

1. Planning and Organizing
2. Flexibility/Adaptability
3. Analytical Thinking
4. Attention to Detail
5. Interpersonal Savvy
6. Creativity
7. Self-Management
8. Relationship Building

We are currently looking for a Quality Assurance Officer based in Saudi Arabia to support our growing operations and franchise partners across the Kingdom and the GCC. This role plays a vital part in ensuring that suppliers , restaurant operations , and franchise outlets consistently meet our food safety, quality, and operational excellence standards.

• Conduct routine and unannounced Quality Assurance Audits across stores and central kitchens in KSA and GCC.

• Ensure compliance with local and international food safety regulations (e.g., SFDA, HACCP, ISO).

• Deliver training sessions for operations and franchise partners on hygiene, food safety, and quality protocols.

• Monitor and evaluate Quality Control procedures , ensuring alignment with company SOPs.

• Liaise with suppliers to assess and enhance product quality and safety standards .

• Address customer feedback trends , conduct root cause analysis, and support operations teams in implementing corrective actions.

• Maintain detailed records and reports for all audits, corrective actions, and training sessions.

• Support the franchise development team by evaluating potential partners from a compliance standpoint.

• Minimum of 3 years’ experience in Quality Assurance, Compliance, or Food Safety within the F&B, Restaurant, or Food Production sector .

• Experience conducting internal/external audits and working with regulatory bodies .

• Knowledge of SFDA regulations , HACCP , ISO 22000 , and local food safety standards in KSA.

• Strong communication and interpersonal skills to engage and train cross-functional teams.

• Willingness to travel across regions to support operations and franchise outlets.

Quality System Tools Implementation:
Work with other functional teams to implement tools on a global scale to support a scalable and localizable quality system, such as transaction monitoring tools, coaching tools, DSAT analysis, etc.
Regulation on Transaction Monitoring:
Maintain quality standards to ensure the ability to enhance customer experience and ensure business adherence. Develop policies to ensure their effectiveness.
Close with the business and drive change. Understand overall service operation performance, identify key areas through customer journey opportunities, and implement targeted quality audits to improve customer experience.
Stay Connected with Regional Teams:
Work closely with regional teams and provide quality intelligence from a global perspective.
Join us in shaping the future of Keeta's offshore strategic initiatives! As a key player, you will have the opportunity to contribute to our operational blueprint while exploring innovative business development directions.
Collaborate with top-tier professionals worldwide to create impactful strategies that define our success in new markets. Your insights will be crucial in designing a roadmap that meets our goals and enhances customer experience.
We look forward to welcoming you to our team and embarking on this exciting journey together!

Desired Candidate Profile:

1. Proven experience (at least 3+ years) in a quality manager or senior quality assurance role, preferably within a contact center environment.
2. Fluency in both Arabic & English. Mandarin would be an advantage.
3. Strong understanding of quality assurance methodologies and best practices in customer service.
4. Experience working with cross-functional teams and projects.
5. Excellent communication and interpersonal skills for delivering constructive feedback.
6. Ability to work independently and collaboratively in a fast-paced environment.
7. A genuine passion for delivering exceptional customer experience.

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Company:
Riyadh Elm University
Location:
Riyadh, Saudi Arabia
Department:
Quality Assurance Office
Sub Department:
Quality Assurance Office
Position/Job Title:
Quality Assurance Secretary
Gender:
Male / Female

Job Requirement

JOB DESCRIPTION

The Quality Assurance Secretary will provide administrative support to the Quality Assurance Office, assisting in the implementation and maintenance of quality assurance processes and procedures. This role involves coordinating meetings, managing documentation, and facilitating communication between departments to ensure compliance with academic standards and regulatory requirements.

DUTIES AND RESPONSIBILITIES

• Assist in the preparation and organization of quality assurance meetings, including scheduling, agenda preparation, and minute-taking.
• Maintain and update quality assurance documentation, including policies, procedures, and reports.
• Coordinate the collection and analysis of quality assurance data and feedback from various departments.
• Support the development and implementation of quality improvement initiatives.
• Act as a liaison between the Quality Assurance Office and academic departments to ensure effective communication and collaboration.
• Manage the office's administrative functions, including handling correspondence, filing, and maintaining records.
• Prepare and distribute reports and presentations related to quality assurance activities.
• Assist in the organization of training sessions and workshops related to quality assurance practices.
• Perform other related duties as assigned by the Quality Assurance Manager.

APPLICANT QUALIFICATIONS:

• Any nationality with exposure in Quality Assurance Institutional accreditation, especially with NCAAA and other accreditation agencies.
• Bachelor's degree in a relevant field (e.g., Education, Business Administration).
• Proven experience in an administrative or secretarial role, preferably in an educational setting.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently and collaboratively in a team environment.
• Understanding of quality assurance principles and practices in higher education is a plus.

Company Industry:

• Education
• Training
• Teaching

Department / Functional Area:

• Quality
• Testing
• QA
• QC
• Inspector

Keywords:

• Quality Assurance Secretary

Are you a strategic leader with a passion for driving quality at scale? Gathern is looking for a Quality Assurance Manager to lead our QA function and ensure the delivery of high-quality products across our platforms. In this role, you'll shape the quality strategy, manage a team of skilled QA engineers, and collaborate closely with engineering, product, and business teams to embed quality into every stage of the development lifecycle.

As a key leader in the tech organization, you will be responsible for enhancing our QA processes, defining KPIs, and championing a culture of continuous improvement, accountability, and innovation.

Responsibilities :

• Lead and mentor the QA team to ensure effective execution of testing strategies and delivery of high-quality software
• Develop and implement scalable QA policies, processes, and standards aligned with business and product goals
• Drive quality initiatives across squads, focusing on early bug detection, automation, and CI/CD improvements
• Collaborate cross-functionally to ensure QA involvement across all SDLC phases - from requirements to release
• Define and track QA and quality KPIs, analyze trends, and present actionable insights to leadership
• Establish QA OKRs and lead strategic initiatives to reduce bugs and optimize product stability
• Optimize test planning, regression coverage, and release readiness, ensuring minimal production incidents
• Manage team performance, training, and career development, promoting a high-performing and collaborative culture
• Own the QA roadmap and contribute to engineering leadership strategy and long-term goals
  
  

• Be part of a collaborative and innovative team driving quality excellence
• Work on cutting-edge products with real-world impact
• Enjoy opportunities for professional growth and career advancement
  
  

• Bachelor's degree in Computer Science, Engineering, or a related field
• 8+ years of experience in software quality assurance, with at least 2 years in a leadership or managerial role
• Proven experience managing QA in agile environments across web, backend, and mobile platforms
• Deep understanding of QA methodologies, SDLC, CI/CD, and modern quality engineering practices
• Strong leadership, people management, and communication skills
• Experience in building and scaling QA teams, processes, and automation frameworks
• Solid understanding of QA metrics, KPIs, and reporting tools
• Fluency in Arabic and the ability to thrive in a fast-paced, cross-functional environment
  
  

• Experience in shift-left testing and risk-based testing approaches
• Familiarity with Jira, GitHub, test management tools, and observability platforms like Sentry or Datadog
• ISTQB Advanced Certification or equivalent
• Experience working in product-led, high-scale tech environments

Ensure compliance with AS9100, AS9110, and AS9120 standards.

Oversee quality functions in accordance with FAA/GACA regulations.

Provide necessary support for aerospace-related systems.

Lead efforts to establish and monitor customer/supplier relations, support strategic planning, and develop measurement systems for organizational improvement.

Serve as lead auditor for 1st and 2nd party audits.

• Minimum 2 years’ experience managing a quality department, preferably in aerospace.
• Lead Auditor certification in AS9100D, AS9110C, or ISO 9001:2015.
• Proficiency in Microsoft Excel, Word, Access, PowerPoint.
• Fluent in Arabic and English, both spoken and written.
• Strong interpersonal skills.
• Self-organized and capable of coordinating activities across the organization.
• Quick situational assessment and problem-solving skills.
• Ability to build and maintain customer relationships.
• Experience in Lean management.
• Customer-facing experience, both internal and external.

• Validate quality processes, establish service specifications, measure service provision, and document evidence.
• Build and maintain customer satisfaction through proactive visits and prompt responses to complaints.
• Work proactively with customers and employees to anticipate and resolve issues.
• Contribute to strategic planning, implement standards, and improve quality and productivity.
• Assist in meeting financial objectives by budgeting, analyzing variances, and initiating corrective actions.
• Develop quality assurance plans to improve repeatability and reduce costs, using risk assessments and control points.
• Maintain and improve product quality through continual improvement frameworks and problem solving.
• Conduct audits, investigate complaints, and develop new procedures and training.
• Prepare reports by analyzing data on failed processes, warranty issues, and corrective actions.
• Stay updated on quality management trends and participate in professional development.
• Enhance the department's reputation by ownership and exploring value-added opportunities.

Saudi Rotorcraft Support Company Ltd
P.O. Box 395104, King Khalid International Airport Industrial Zone

All Rights Reserved | Saudi Rotorcraft Support Company

• Manage and control the Quality Management System aligned with the requirements of AS9100, AS9110, and AS9120.
• Manage and oversee the Quality Assurance function and manage the Quality / Business systems in compliance with FAA/GACA regulations.
• Support aerospace system requirements.
• Lead efforts to establish and monitor customer/supplier relations, support strategic planning and deployment initiatives, and develop measurement systems for organizational improvement.
• Serve as the lead auditor for the organization’s 1st and 2nd party audits.

• At least 2 years of experience managing a quality department, preferably in the aerospace industry.
• Lead Auditor certification in AS9100D, AS9110C, or AS9001:2015 standards.
• Proficiency in Microsoft applications: Excel, Word, Access, PowerPoint.
• Fluent in both Arabic and English, speaking and writing.
• Highly effective interpersonal skills.
• Self-organized and capable of coordinating activities across the organization.
• Ability to establish and maintain good customer relationships.
• Experience in Lean management.
• Experience in customer-facing roles, both internal and external.

• Ability to develop budgeting and forecasting models supporting reliable financial goals.
• Strong written and verbal communication skills.
• Understanding of policies, procedures, and work methods.
• Proficiency in Arabic and English languages.

• Validate quality processes by establishing service specifications and quality attributes, measuring service provision, and documenting evidence.
• Develop and maintain customer relationships through proactive visits and correspondence; respond promptly to complaints.
• Work proactively with customers and employees to anticipate and resolve issues before they occur.
• Achieve quality assurance operational objectives by contributing to strategic plans, preparing action plans, and implementing standards and improvements.
• Assist the Head of Quality Assurance in meeting financial objectives by estimating requirements, preparing budgets, and analyzing variances.
• Develop quality assurance plans to enhance repeatability and reduce Cost of Non-Conformance via risk assessments and preventive measures, utilizing tools like A3, 8D, and QOS.
• Maintain and improve product quality through Continual Improvement frameworks and problem-solving.
• Conduct audits, investigate customer complaints using RCA methodology, and collaborate on new service procedures and training.
• Prepare quality reports by analyzing trends, failed processes, warranty complaints, and corrective actions.
• Stay updated on quality management trends through education, publications, and professional networks.
• Enhance the department and organization’s reputation by taking ownership of new requests and exploring value-added opportunities.

Saudi Rotorcraft Support Company Ltd P.O. Box 395104,

King Khalid International Airport Industrial Zone,

All Rights Reserved | Saudi Rotorcraft Support Company

Quality Isn’t Just a Buzzword—It’s What We’re Made Of

AtSandridge Crafted Foods , we believe great food starts with great ingredients, skilled hands, and uncompromising standards. That’s where ourQuality Assurance Technicians come in. You’re not just checking boxes—you’re making sure every bite that leaves our facility is safe, consistent, and absolutely delicious.

If you're the kind of person who notices the little things, takes pride in doing things the right way, and isn’t afraid to speak up when something looks off, then we want you on our QA team.

Be the Guardian of Great Food

At Sandridge, quality isn’t a department—it’s a mission. And we need passionate, committed individuals to help us protect it. If you’re ready to join a company where your attention to detail directly impacts thousands of customers every day, then step into the lab coat and let’s get started.

Apply today and help us keep quality at the heart of everything we do.

Responsibilities

What You’ll Be Doing

• Monitor and verify that all products meet Sandridge's high standards for quality, consistency, and safety
• Conduct in-process and finished product inspections for temperature, weight, appearance, and label accuracy
• Perform environmental and equipment swabbing, allergen testing, pH checks, and other lab-based tests
• Collaborate with production teams to solve issues and prevent future problems before they start
• Ensure compliance with USDA, FDA, and internal food safety guidelines and documentation standards
• Maintain accurate and detailed records, because if it’s not written down, it didn’t happen
• Be a resource on the floor for all things quality—your knowledge keeps us sharp and on track
• Report non-conformances and follow through on corrective actions to make sure the fix sticks

What We’re Looking For

• Detail-oriented individuals who take pride in accuracy and consistency
• Prior experience in quality assurance or food safety is preferred, but we’ll train the right person with the right mindset
• Familiarity with HACCP, GMPs, and food manufacturing environments is a big plus
• Ability to work in a fast-paced environment, stay focused, and juggle multiple tasks at once
• Comfortable working in cold/wet production areas as part of your daily routine
• Solid communication skills—you’ll need to speak up, speak clearly, and speak confidently
• Willingness to work various shifts, weekends, or overtime as needed

$19 - $25 hourly

• Be part of an innovative company leading in fresh food solutions
• Competitive paywith the potential for extra earnings on select shifts
• Health, dental, and vision benefits– take care of yourself while you take care of the food
• 401(k) with company match— we’re thinking long-term for you!
• Paid time off & holidays– we know you need time to recharge
• Employee discounts– because who doesn’t love a good deal on delicious food?
• Growth opportunities– we love promoting from within, so your career here can go places
• Opportunity for career growth and development

Agency Disclaimer:

We are not accepting unsolicited resumes from search firms or staffing agencies. Any resumes submitted without a prior written agreement will be considered property of Sandridge Crafted Foods, and no fees will be paid in the event a candidate is hired as a result of the referral.This position is open to direct applicants only.

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Direct message the job poster from Keeta

We're Hiring: Quality Assurance Partner - Customer Experience

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia and now in Brazil.

As our Quality Analyst Partner , you'll play a pivotal role in elevating customer experience by designing and operating scalable quality systems across our global service organization.

You won’t just be part of a team — you’ll be shaping our customer excellence blueprint in emerging markets, collaborating with high-impact teams worldwide, and driving lasting change.

What You’ll Do

• Quality System Implementation : Partner with cross-functional teams to roll out tools like transaction monitoring, coaching, and DSAT analysis that scale across global operations.
• Policy & Standards Management : Maintain and evolve quality standards and policies that boost customer satisfaction and ensure operational excellence.
• Drive Data-Led Improvements : Analyze service data and customer journeys to identify opportunities, target key gaps, and drive changes with precision auditing.
• Be the Bridge to Global Strategy : Work closely with regional and global teams, offering localized insights and bringing in global best practices.

Why Keeta?

• Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
• Fast-Growing & Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
• Global Impact: Join a company that’s transforming the way people enjoy food, impacting communities around the world.

What We’re Looking For

• 3+ years in quality assurance or quality management (preferably in a contact center or service HQ environment)
• Fluent in Arabic & English (Mandarin is a plus!)
• Deep knowledge of QA methodologies and customer service best practices
• Excellent communication and feedback delivery skills
• Experience collaborating across teams and managing global projects
• Independent, proactive, and passionate about exceptional customer experience

Apply now and help us achieve our mission of delivering Top 1 customer service experience in every market we enter.

#CustomerExperience #QualityAssurance #ArabicJobs #MandarinJobs #KeetaCareers #QAJobs #ContactCenterExcellence #JoinUs

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service and Quality Assurance
• Industries Information Services and Technology, Information and Media

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